Ease of use and support, especially from trusted vendors Review collected by and hosted on G2.com.
High turnover in Vendasta staff and long ramp-up time for new partners Review collected by and hosted on G2.com.
It has everything built in that we need for our organization; a CMS, social marketing, listings sync, review response, billing, etc. Review collected by and hosted on G2.com.
My organization uses bundles, and both putting these orders in and cancelling them can be difficult because you have to check each product associated with the bundle instead of just checking the bundle. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience with Vendasta AI Platform. We're glad to hear that having everything—from CMS and social marketing to review response and billing—all in one place is making fulfillment smoother for your team and your clients.
We appreciate your honest feedback about the process for bundle orders and cancellations. It's important to us that the platform works seamlessly for every workflow, and we recognize how streamlining bundle management could make a meaningful difference. Your insight helps us better understand where improvements matter most.
We're grateful to support your success as your all-in-one platform. Thank you for trusting Vendasta with your business.
I was incredibly impressed with Vibe, very nimble Review collected by and hosted on G2.com.
Not sure yet, I would need to use it more Review collected by and hosted on G2.com.
This is by far the best platform to help an agency manage their clients and use tools to help businesses succeed. Review collected by and hosted on G2.com.
I haven't found a single thing to dislike. Their staff is helpful. The AI infused is awesome. Review collected by and hosted on G2.com.
Thank you for the review, Dave! We love hearing that our Vendasta AI Platform is helping you win new clients. Our goal is to give your agency a powerhouse presence from day one, and we’re thrilled you’re seeing value in the AI tools. We’re committed to building AI Employees that help you scale faster and deliver even stronger results. Proud to be part of your success, keep crushing it!
I really like that Vendasta AI Platform is extremely user-friendly and has a beautiful interface. It really helps my business do more with AI and enables me to be more efficient and helpful to clients. Review collected by and hosted on G2.com.
I wish the pricing structure was different and included it in my base rate. Review collected by and hosted on G2.com.
They offer a lot of services are great for someone new to the industry as a starting point. Review collected by and hosted on G2.com.
It is very buggy, there are constant outages, their marketing services team is absolutely awful, promise a lot but only delivery on about 50% of what is promised, thier integrations are touted as a huge feature when in reality they are all one way and are meant to make you stuck using a CRM nobody likes. Review collected by and hosted on G2.com.
We are very sorry to hear about the frustrations you’ve experienced with platform stability and our marketing services. This is certainly not the level of service we strive to provide our partners. Please reach out to us directly at support@vendasta.com or contact your Account Manager so we can discuss a path forward and resolve these issues. We truly value your partnership and want to make this right.
Very solid platform, we rely on the platform to run our business and deliver solutions to our customers. Review collected by and hosted on G2.com.
Lots going on and sometimes it’s hard to keep up with the development cycle and new features. Good problem to have as it helps us position our agency as innovative Review collected by and hosted on G2.com.
It's great to hear that Vendasta has become a reliable engine for your agency! We love that you see our frequent updates as a way to position your business as a leader in innovation—that is exactly the 'growth mindset' we strive to support.
Vendasta is a platform our company will always use. For us, it is foundational. We utilize the Snapshots for every prospect and have found partners in the Marketplace that are good and very easy to work with. I appreciate the advancements they are trying to make with tools like AI WebChat and AI Receptionist.
If I was new to launching an agency, Vendasta would be the first and only platform I would purchase. Review collected by and hosted on G2.com.
We do not use their automations or CRM. There are just other companies out there that either make Integrations easier or unnecessary or just have more robust features. I also do not like Vendasta's billing for products and the cumbersome way to access who your being billed for and what product. I wish Customer Service was quicker to respond.
Onboarding and training is clunky - I wish there was a better way to really become a product expert. I took Bootcamp twice and still get twisted up on the different products. Review collected by and hosted on G2.com.
We're thrilled to hear that Vendasta has become foundational for your agency and that you find the Snapshots and Marketplace partners valuable. We appreciate your feedback on areas for improvement and will take it into consideration for future enhancements.
The AI platform has taken loads of stress at the idea of missing possible leads. The team has been beyond amazing in guiding me throughout the whole process and even willing to take on tasks to speed up the process. Review collected by and hosted on G2.com.
Not a single thing thus far that I have experienced. Review collected by and hosted on G2.com.
I think the customer support team is the biggest differentiator that I've noticed from other platforms. We've had a lot of support in onboarding for the platform and also as we have needs come up to assist with client account management and technical support. We have a dedicated person that supports us and helps us troubleshoot. Review collected by and hosted on G2.com.
Nothing. Review collected by and hosted on G2.com.
Thanks for the review Zavier! We’re so glad our support team, especially your dedicated point of contact has made a real difference. It’s great to hear you’re leveraging our unified system to manage your CRM and Marketplace in one place. That simplicity is exactly what we aim for. We’re grateful to be part of your growth, thanks for the partnership!