Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"All-in-One Platform for Managing and Reporting Client Marketing Accounts"
4.5/5
What do you like best about Vendasta AI Platform?

It has everything you need to run & report on client marketing accounts in one place. Once you understand it, it provides a centralized system for us to manage client accounts, and clients to view their own results. The Vendasta team continues to roll out new features and helps us stay abreast of the changes in the marketing field. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

There are many resources and tools to use, but sometimes keeping up with everything can feel like a full-time job in itself. Occasionally the platform goes down or has trouble loading. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform

Thanks for sharing. We’re glad Vendasta is working as a true “home base” for managing and reporting on your client accounts, and that both your team and your clients can easily see results in one place.

Totally hear you on the learning curve. With so many tools available, it can sometimes feel like a lot to keep up with. We’re actively working on improving onboarding, education, and overall usability, while also continuing to strengthen platform performance and reliability.

It’s great to hear the Marketplace and new features are helping you support your clients as their needs grow. Thanks for the honest input—we’re excited to keep improving and growing alongside you.

Joshua C.
JC
Joshua C.
Consultant
Consulting
Small-Business (50 or fewer emp.)
"Highly Efficient and Customizable Platform"
5/5
What do you like best about Vendasta AI Platform?

I like that the Vendasta AI Platform can be provided with a workforce. I also appreciate that I can customize the assistance and the employees, all within one AI platform. That combination makes it very convenient and, for me, essential. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

You should offer more payment methods so partners can stay on the platform. There needs to be more than one payment method option available. Review collected by and hosted on G2.com.

Ebini M.
EM
Ebini M.
IT Specialist
Mid-Market (51-1000 emp.)
"Build a Polished About.me Web Presence in Minutes—No Coding Needed"
4.5/5
What do you like best about Vendasta AI Platform?

Users often prefer About.me because it lets them build a polished, professional “one-stop shop” web presence in just minutes, without needing any design or coding skills. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

Users often run into limitations when they want to grow their site or customize it further. A major drawback is the lack of deep SEO control, which can make it harder to fine-tune optimization as their needs expand. Review collected by and hosted on G2.com.

Saima P.
SP
Saima P.
Trainee teacher
Small-Business (50 or fewer emp.)
"Amazing, Fast Answers with Smooth Web Chat Integration"
4.5/5
What do you like best about Vendasta AI Platform?

It is amazing, fast and answers all product related queries. Web chat integration is also smooth Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

Could not find anything to dislike about it yet Review collected by and hosted on G2.com.

T T.
TT
T T.
Search Engine Optimization
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Failed Promises and Poor Support"
0/5
What do you like best about Vendasta AI Platform?

Not much to like. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

The Vendasta AI Platform created more problems than it solved, particularly with cash flow issues. The pricing is a major concern, along with fulfillment and support. Partner support is terrible and has degraded with the addition of AI bots. The CRM is lackluster, and the invoicing/payment system is incredibly confusing, leading to multiple customers being double billed or not billed properly. The initial setup was cumbersome. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our platform, especially regarding setup, billing, CRM functionality, and support. Your comments about cash flow and invoicing are being taken seriously—these are critical areas that we are actively working to address and simplify across Vendasta.

We understand how frustrating these issues can be, and we genuinely want to make things right. Candid insights like yours are essential for our improvement. If you have specific examples or suggestions, we welcome them—they help us better understand where we’ve missed the mark and how we can do better for you and our partners. Thank you again for your transparency.

HC
Henry C.
Sales Rep
Small-Business (50 or fewer emp.)
"Boosts Efficiency with AI Agents and a 24/7 Lead-Capturing Chatbot"
4.5/5
What do you like best about Vendasta AI Platform?

Increases efficiency by offloading admin tasks to the AI agents. The AI Chatbot is increadibly useful to capture leads 24/7. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

There are parts of the platform that have not been improved or worked on in a while; some functionalities are limited and bugs are somewhat constant. Example: Vendor Center and Task Manager. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform

Thank you, Henry, for sharing your positive experience with our AI agents and chatbot. We understand your concerns about certain parts of the platform that need improvement, and we are committed to addressing these issues to provide a better user experience. Your feedback is valuable to us, and we appreciate your input.

Patrick A.
PA
Patrick A.
Founder & CEO
Small-Business (50 or fewer emp.)
"Seamless Setup, Impressive AI Receptionist"
5/5
What do you like best about Vendasta AI Platform?

I like the ease of installation of the Vendasta AI Platform, which allows us to set it up for customers quickly. I appreciate the price point and the flexibility it offers. Additionally, the ease of training and usage is a big plus, making it valuable for our customers. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

The Vendasta AI Platform could be improved by being HIPAA compliant. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Setup and Effective Results with Vendasta AI Platform"
5/5
What do you like best about Vendasta AI Platform?

I like the ease and efficiency of the Vendasta AI Platform. It takes the heavy lifting off of my company and delivers a fantastic, effective product to my clients. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

It sometimes has a longer learning curve for me. But when I need help their team is there to help. Review collected by and hosted on G2.com.

PM
Phil M.
Founder
Small-Business (50 or fewer emp.)
"Great Value from the AI Receptionist and AI Help"
5/5
What do you like best about Vendasta AI Platform?

As a marketing agency, I appreciate the ai help. As a client, I get great value from the ai receptionist. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

I don't really see any downside, so far. Review collected by and hosted on G2.com.

Juliana R.
JR
Juliana R.
Business Owner
Small-Business (50 or fewer emp.)
"Vendasta’s AI Agents Boost Efficiency and Keep Customers Engaged"
5/5
What do you like best about Vendasta AI Platform?

The AI agents that Vendasta offers are extremely useful. They help me connect with customers and prospects even when I’m busy, and they improve my business efficiency while also reducing overhead costs. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

Nothing that comes to mind. I'm extremely satisfied at this time. Review collected by and hosted on G2.com.