Christine R.
CR
Christine R.
Strategic Transformation Consultant
Small-Business (50 or fewer emp.)
"White-Label Power with Ongoing AI and Social Marketing Innovation"
5/5
What do you like best about Vendasta AI Platform?

White label capability but also continual investment in AI and agent social marketing integration Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

Sometime functionality fails and they take a while to fix but alas they always fix. It was extremely obvious that their CRM was having a number of teething problems and would probabaly not be able to compete in the market so what did Vandesta do the bought Yesware. Thank you, thank you thank you Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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Thanks for the review, Christine! We’re happy to hear our AI Employees and social tools are delivering for you. We appreciate the feedback on the Intercom integration; we’re always looking for ways to make our tools more flexible for our partners. Thanks for the support!

Myles C.
MC
Myles C.
Small-Business (50 or fewer emp.)
"Intuitive and Efficient for Reputation Management"
5/5
What do you like best about Vendasta AI Platform?

I really like that the Vendasta AI Platform is very intuitive and easy to use. It doesn't require a high level of technical acumen or experience to utilize effectively. It's about efficiency and not having to take more time than necessary to figure out how to use it and execute its various functionalities. The initial setup was very easy too, thanks to a workshop where everything was explained perfectly. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

I think with any AI platform, the area of improvement is how much it can replicate the human cadence and tone. And to the degree that it's able to constantly improve on that, I think it will become an even more valuable tool. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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Hey Myles, thank you for the review! We’re happy to hear the platform feels easy to use and efficient, especially knowing the setup workshop helped you get up and running quickly. We appreciate your insight about AI cadence and tone, making our AI Employees feel as natural and human as possible is something we’re improving every day. Thanks for the partnership!

Hisham R.
HR
Hisham R.
Founder
Small-Business (50 or fewer emp.)
"Strong Support and Easy-to-Find YouTube Training"
5/5
What do you like best about Vendasta AI Platform?

Support is strong, and it’s easy to access the sources. Most importantly, they’re available on YouTube, with regular updates and training. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

a little confusing when you are starting up and I hope there was like an orientation call with a live person to walk you through it and ensure you're all set and ready to start Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Vendasta is the outsourced marketing support we needed"
4/5
What do you like best about Vendasta AI Platform?

There are so many services available covering so many different areas. I know we've only just touched the surface! Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

Sometimes it's a little overwhelming with everything available. But that's more of a "me" problem. Review collected by and hosted on G2.com.

Rob S.
RS
Rob S.
Owner
Small-Business (50 or fewer emp.)
"Vendasta Helping Agencies To Be Relevant in the Age of AI"
5/5
What do you like best about Vendasta AI Platform?

Vendasta was early to adopt AI, and they are very good at keeping up with the evolution. The pricing is fair and they are always looking for ways to help partners be successful and stay successful. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

I can't say that there are features I don't like. However, I'm looking forward to the day when I can just tell the Vendasta AI to build a workflow the way I want it, and it builds it out for me. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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Thank you for the review, Rob. We’re proud to hear that Vendasta is helping you stay ahead of the curve. Helping agencies remain relevant and competitive in this rapidly changing landscape is exactly why we are all-in on AI. We also love your vision of simply telling the AI to build a workflow for you. That’s exactly the direction innovation is heading, and we’re continually working to make automation more intuitive and powerful so you can move faster with less manual setup.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User-Friendly and Functional with Minor Setup Hiccups"
4/5
What do you like best about Vendasta AI Platform?

I really appreciate the Vendasta AI Platform's ease of use. It's simple and easy to navigate, which is the biggest thing for me when organizing information for clients I work with. They have done a good job in making the platform user-friendly and easy to organize for my business. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

I think there's too many ways to access the same information. That sounds a little bit different. I think one way to information that you need to get to is usually the best way to go. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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Hi Tristan, we’re glad to hear you find Vendasta AI Platform user-friendly, but we hear your frustration regarding ADP2 approval speeds and support consistency. We are currently focused on relentless automation to streamline our approval workflows and ensure our support team provides high-value solutions without the repetitive troubleshooting. Our goal is to make our AI capabilities work "out-of-the-box" for you. Thank you for your feedback!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Dashboard that pleases, but still lacks something"
5/5
What do you like best about Vendasta AI Platform?

The dashboard is my favorite feature because it keeps everything in one place. I also want to highlight the support—Brandy Lang, our support person, has been amazing. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

We had two issues with Vendesta, that's the only reason we're not a 10, but things are going to happen. They researched and worked amazingly with customer support. They have educated us. Where I read a bad review before on onboarding, I will tell you they have adjusted. These guys are great. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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We're sorry to hear about the issues you experienced with your connected Facebook account. We understand the frustration this may have caused and we apologize for any inconvenience. We will investigate this matter further to ensure it doesn't happen again in the future. Thank you for your feedback!

Milton C.
MC
Milton C.
CEO
"All-In-One Marketing Solution with Stellar Client Reporting"
5/5
What do you like best about Vendasta AI Platform?

I really like the client-facing reporting dashboard on the Vendasta AI Platform; it's better than GoHighLevel (GHL) and other platforms I've tried. The done-for-you website design is a big plus as well because it means I don't have to hire web designers. It's also very easy to set up initially. I found these features particularly helpful in streamlining my workflow. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

I think Vendasta AI Platform could improve by providing more help with automations. I also find the ability to use outside merchant services lacking because Stripe is way too expensive. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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Hi Milton, thank you for the 5-star review! We’re thrilled to hear that our client reporting and website design are helping you streamline your workflow and outperform other platforms. We also appreciate the honest feedback regarding automations and merchant services.

We are working hard to ensure our platform feels truly "out-of-the-box," which includes simplifying automations and exploring more flexible payment options to better serve your business. We’re excited to keep growing with you, thanks for the feedback!

Andrew F.
AF
Andrew F.
Self-employed (No Title)
Small-Business (50 or fewer emp.)
"Practical AI Embedded in Everyday Sales, Marketing, and Customer Success Workflows"
3/5
What do you like best about Vendasta AI Platform?

I appreciate how the Vendasta AI platform makes advanced technology practical and accessible for everyday business use. It’s not just about having AI. it’s about embedding it directly into workflows that sales, marketing, and customer success teams already rely on. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

At times, the AI-generated content can feel a bit generic and may require manual refinement to better match a brand’s voice or specific use case. Review collected by and hosted on G2.com.

Murray S.
MS
Murray S.
Founder
Small-Business (50 or fewer emp.)
"White-Labelled and Really Useful"
4.5/5
What do you like best about Vendasta AI Platform?

The fact that it’s white-labelled is really useful. This something to guard. Review collected by and hosted on G2.com.

What do you dislike about Vendasta AI Platform?

The interface could use a small makeover, and the Partner centre isn’t really fit for purpose. Review collected by and hosted on G2.com.

Response from Vendasta Marketing of Vendasta AI Platform
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We appreciate the feedback! It’s great to hear that our white-label capabilities are providing real value to your brand. We’re currently prioritizing updates to the Partner Center to ensure it's a high-performance engine for your agency's operations. Thanks for sharing your thoughts with us!