LC

Letizia C.

Development & Advancement Director

Small-Business (50 or fewer emp.)

5/6/2022

"Incredible Software with Wonderful Customer Service"

5/5

What do you like best about Veevart?

More than anything, the customer service Veevart provides is second to none. We have asked for several new features to be put into development and they always jump to accommodate. If you need to speak with someone directly, there is no need to sit on the phone listening to hold music, as your personal contact will always be there to help. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

No software is perfect, and of course there are always things that can be improved. We are looking forward to Veevart's upcoming updates to gala management, discount code limits, and even some of the functionalities that we specifically requested like ticketing add-ons. Review collected by and hosted on G2.com.

Recommendations to others considering Veevart:

Even if what you are looking for isn't explicitly stated as a feature of Veevart, still give it a chance. There are so many things in development and Veevart is always working to make this software more usable for their customers. Review collected by and hosted on G2.com.

What problems is Veevart solving and how is that benefiting you?

We needed a user-friendly way to manage our timed ticketing capacities. Veevart has far from exceeded our expectations, as in addition to their great timed ticketing they allow us to easily manage school group visits and other programs and events. More than anything, their biggest value is that they continue to make incredible improvements and they clearly value their customers. Review collected by and hosted on G2.com.

AS

Andrew S.

Director of Development

Small-Business (50 or fewer emp.)

1/21/2022

"High quality, integrated service"

5/5

What do you like best about Veevart?

Veevart's support is really outstanding, with rapid response when issues arise and a willingness to help us customize our instance to get the most value out of the system as possible. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

As a growing company, they are continually working to improve the product. A few updates were issued without sufficient warning, but when we raised this problem they quickly addressed it and have worked to make sure we get plenty of notice about upcoming updates. Review collected by and hosted on G2.com.

AF

Verified User in Fine Art

Small-Business (50 or fewer emp.)

3/23/2021

"Great Price for the Product!"

4.5/5

What do you like best about Veevart?

We did research on several other products before settling on Veevart. The price for the amount of features was unparalleled. The Veevart customer service team is also incredibly attentive. They are always willing to meet and make customization changes as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

The Veevart team had never transferred data from Donorperfect (our old donor database) before. That proved slightly challenging for the team to figure out what information to include and what it wold look like once it was entered into the new platform. The Veevart customer service team was very diligent on following up with us though and were able to do the data transfer quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Veevart:

I would make sure that you are very clear about which features you liked from your old database (if you are transferring from another software rather than starting from scratch). Maybe even give the Veevart Team login information for your old database so they can see how it compares. I would also make sure all the information from your old database is completely cleaned and de-duped before you begin the transfer process. The Veevart Team will be very willing to work with you as long as you are very communicative with them. Review collected by and hosted on G2.com.

What problems is Veevart solving and how is that benefiting you?

I like that Veevart helps consolidate all visitor information. For example whether people donate through our website, purchase something from the gift shop, or reserve a timed ticket to see our exhibitions, all that information can be entered automatically into the Veevart database. It makes reporting on attendance, donations, etc. easy and comprehensive. Review collected by and hosted on G2.com.

CS

Chelsea S.

Small-Business (50 or fewer emp.)

9/23/2020

"Amazing customer service!!!"

4/5

What do you like best about Veevart?

The customer service is hands down the best part about Veevart. They have quick response time, amazing teamwork to the gallery, and they have the same goal in mind with the business of creating the best possible landing platform for the client. Definitely would recommend to other galleries to consider for their business. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

Downside would be that every once in a while there may be some typos that appear, but easy to fix on their platform with quick response time. Other than that, they are very easy to collaborate with! In terms of the website design, making the website more original to the gallery would be interesting to see, sleeker transitiosn and more dynamic. overall the modern and sleek look is very pleasing and we appreciate it- makes the UX A+ and that is the most important. Another thing that would be best to change would change the order of dimensions (HxWxD) and not have it (WxHxD). Review collected by and hosted on G2.com.

Recommendations to others considering Veevart:

Become familiar with the customer service team, and rely on the tutorials, they help! Review collected by and hosted on G2.com.

What problems is Veevart solving and how is that benefiting you?

Easy integration with Mailchimp and Veevart contacts, once its all figured out, it makes the work load a lot easier. The benefit of having inventory directly correlated with the website and the landing page, and having everything blended into one program makes the work seamlessly easier. Review collected by and hosted on G2.com.

AF

Verified User in Fine Art

Small-Business (50 or fewer emp.)

12/16/2020

"Amazing costumer support!"

5/5

What do you like best about Veevart?

Amazing customer support and 1-on-1 integration. Their team is constantly finding ways to help us to best use the program and utilize its fullest capabilities to our advantage. The ways that the system can be configured to the gallery's benefit are endless. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

Certain custom documents are additional costs. Review collected by and hosted on G2.com.

Recommendations to others considering Veevart:

Be prepared with all of the things that you are looking for in a porgram when beginning to look and implement this one. They will help you with the transition. Review collected by and hosted on G2.com.

What problems is Veevart solving and how is that benefiting you?

Inventory management, transaction management, supplier management, price management, client management and more! Review collected by and hosted on G2.com.