Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Veevart solves and supports!"
5/5
What do you like best about Veevart?

I love the diversity of services the Veevart apps offer. They are able to solve many business needs all from one platform. The success managers after implementation are helpful and dedicated to your organization's needs. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

If you have no prior experience in Salesforce, the implementation may be harder to follow along with. The Veevart team does a good job of including some basic Salesforce information but additional familiarity will help you out when learning how to use all of the tools. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Clean Interface and Accurate Reports Make This a Standout Tool"
4.5/5
What do you like best about Veevart?

Clean interface, customizable options, accurate report capabilities, dashboard, and POS accessibility Review collected by and hosted on G2.com.

What do you dislike about Veevart?

takes a little extra time learning all the features, not 100% POS friendly, still navigating how to best streamline processes through Veevart, no direct phone numbers to connect with Veevart staff Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Highly Customizable with Great Resources, But Not Fully Museum-Focused"
3/5
What do you like best about Veevart?

It's very customizable and resources for learning can be found readily online. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

There is almost too much to it, and it doesn't seem fully adapted to the needs of a museum. It's most successful functional tools are in the development arena, not in programming. Review collected by and hosted on G2.com.

RJ
Royce J.
Technology and Process Manager
Small-Business (50 or fewer emp.)
"Amazing POS system for SalesForce users. Excellent customer service and support."
5/5
What do you like best about Veevart?

VeeVart has streamlined our ticketing and membership management, while also offering extra features to grow our business. Its online applications and mobile POS are easy to use and customer-friendly. The Salesforce integrations operate seamlessly with various leading third-party services, giving us more chances to expand and manage everything on a single platform. The customer service and support team are highly responsive and knowledgeable, offering a personalized touch. There are no ticket numbers, menu selections, or outsourced support—you have direct communication with someone familiar with your business. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

For those new to Salesforce, the implementation process can be overwhelming. The VeeVart team provided hands-on assistance throughout our onboarding and offered detailed guidance. However, I would recommend additional SalesForce training prior to starting the process. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Outstanding Customer Service with Room for User Experience Improvement"
5/5
What do you like best about Veevart?

Account Manager, Andres, has been exceptional. His expertise, responsiveness, and dedication have truly set the bar for customer service. Andres consistently goes above and beyond, making sure all our needs are met with the highest level of professionalism and care.

The customer service provided by Veevart is nothing short of impeccable. Every interaction has been marked by efficiency, friendliness, and a genuine desire to assist. It’s clear that the team is committed to providing a top-notch experience, and their support has been invaluable to us. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

It’s worth noting that the platform itself has a bit of a learning curve. The system isn’t the most intuitive out of the box, and it does require a substantial amount of time and effort to become proficient. But once you get the hang of it, the service and functionality are fantastic, making the initial learning phase worthwhile. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"A comprehensive database which is essential to our organization"
4.5/5
What do you like best about Veevart?

Tracking our sales, memberships, and donations. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

The ability to customize reports independently, without needing assistance from Veevart, would be more convenient, despite the helpfulness of Veevart employees. Review collected by and hosted on G2.com.

Keely O.
KO
Keely O.
Registrar and Guest Services Manager
Small-Business (50 or fewer emp.)
"Amazing customer service and a very customizable, intuitive interface."
4.5/5
What do you like best about Veevart?

Customer Service- big shout out to Omar!

I really like being able to add fields and customize pages

Reports are very useful

Lots of control over view and experience Review collected by and hosted on G2.com.

What do you dislike about Veevart?

-DISCOUNTS FOR SPECIFIC AMOUNTS ($1 off, $5 off, $10 off) available on POS= this is my #1 ask

-Ability to purchase gift certificates and redeem them ONLINE (use on tickets, membership, tours, etc.)

-Email templates for marketing: more options on graphics and customization

-More intuitive forms set up

-Creating multiple events at once

-Birthdate field on IOS Veevart App contact edit Review collected by and hosted on G2.com.

Jason S.
JS
Jason S.
IT Operations Manager
Small-Business (50 or fewer emp.)
"Wonderful people and an excellent product"
5/5
What do you like best about Veevart?

The added functionality on top of Salesforce NPSP to manage memberships and event ticketing, and the integrated payments functionality that their point-of-sale adds Review collected by and hosted on G2.com.

What do you dislike about Veevart?

Not everything works as expected, we've run into areas where their Apex triggers conflict with another automation. The vendor is diligent about working through these issues though. Review collected by and hosted on G2.com.

Laura V.
LV
Laura V.
Bookkeeper; Tech Support
Small-Business (50 or fewer emp.)
"An excellent resource!"
5/5
What do you like best about Veevart?

Veevart Dashboards are amazing! Customized to specific needs, they give us the ability to take in a lot of information at once. Also beneficial, is the full integration of all our contacts' information, including the events they have attended, donations they have made over time, whether or not they are members, how frequently they visit, museum store items they have purchased, etc. Probably the most impressive aspect of Veevart is its customer support. They have helped us make our events and products more available and easy to review. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

There is a big learning curve--especially for employees not familiar with using a complex, online database. However, the support is always available, friendly and useful. Review collected by and hosted on G2.com.

GR
Greg R.
Director, Revenue & Engagement
Small-Business (50 or fewer emp.)
"Great all-in-one platform to support client engagement"
5/5
What do you like best about Veevart?

The platform provides an amazing snapshot of a visitors connection to the organization and allows you to easily identify who may be in a capacity to give more through donations or memberships. Review collected by and hosted on G2.com.

What do you dislike about Veevart?

Based on the Salesforce platform, it can be a little intimidating for those unfamiliar to become confident in using the platform in the beginning. Salesforce has its own nomenclature (opportunities etc...) that takes getting used to. Review collected by and hosted on G2.com.