Verified User in Biotechnology
UB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Standard document management software that works for Quality Docs"
4/5
What do you like best about Veeva CRM?

I like how the search function works and be used for easy searching of documents in the cloud. I like how you can easily view the interconnection between parent and child docs/forms. I like how my tasks are organized and easily visible for me when I log in. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

I don't like how it is not possible to see past versions of docs. Sometimes I need to see previous revisions but these do not seem to be saved or are not easily accessible on Vault. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"User friendly and intuitive"
4/5
What do you like best about Veeva CRM?

Intuitive, easy to use, I like the map function as well Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Sync takes ~5 mins, downloads a lot of unused data Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Excellent User experience, organization and functionality "
4/5
What do you like best about Veeva CRM?

I specifically use this for submission of promotional pieces to the client and I like the ease of searching for references based on reference number or name of reference when linking references and supporting materials to the promotional piece. I like the ease of submitting to QC quickly and effectively and being able to make updates and upload projects quickly with ease. The organization of the platform is also nice to search for references and see where certain references have been used in other promotional pieces and to view those specific promotional pieces. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

I dislike that when there are anchors in references that are already created (and sometimes incorrect) then you cannot modify them in anyway. Or if there are multiple anchors over each other you cannot delete or there is no option to prevent that from happening OR if an anchor was made in error it is there forever. I would like searching for an anchor with the reference number to show only the correct result, not all the results that contain all the words and reference values that I have searched. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy user interface and intuitive "
4.5/5
What do you like best about Veeva CRM?

Vault makes it very easy to reference and annotate papers and presentations. It takes something that can be extremely time consuming, and makes it as streamlined and simple as possible to get your work done. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Sometimes when pulling annotations/comments through they no longer line up and make it hard for reviewers. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Easy to navigate CRM"
4/5
What do you like best about Veeva CRM?

I like how quickly you can switch views in this software and schedule weeks, routes, or simply a day at a time. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

I wish there were more ways to edit fields inside the CRM. Some of that inefficiency may be company-directed, however. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Veeva software "
3/5
What do you like best about Veeva CRM?

The scheduling ability, and the ability to save calls ahead of time Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Needs more structure, would like a notes section for each account to keep track. Many changes made as a user to an account to not carry over to other accounts causing exceptions. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Using Veeva CRM for sales call management and sample accountability"
4/5
What do you like best about Veeva CRM?

Veeva CRM is easy to use and interfaces well with the iPad Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Sometimes Veeva CRM can be a little bit counter-intuitive Review collected by and hosted on G2.com.

HA
Helen A.
Life Coach
Computer Hardware
Mid-Market (51-1000 emp.)
"Biotech and Pharmacy Sales"
3.5/5
What do you like best about Veeva CRM?

It is built around the specific function of sales in high end tech. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

It takes getting used to and isn't exactly flexible, Review collected by and hosted on G2.com.

Michele F.
MF
Michele F.
Senior Respiratory Specialist
Mid-Market (51-1000 emp.)
"Veeva "
2/5
What do you like best about Veeva CRM?

There are many options to organize lists Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

It's not user friendly at all and I want another crm Review collected by and hosted on G2.com.

Sa O.
SO
Sa O.
Personal Trainer
Sports
Small-Business (50 or fewer emp.)
"Getting My Feet Wet"
3/5
What do you like best about Veeva CRM?

That its user friendly and I can get behind it. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

That it isnt the easiest program to learn. Review collected by and hosted on G2.com.