# Veeva Claims Management Reviews
**Vendor:** Veeva  
**Category:** [Pharmaceutical Distribution Software](https://www.g2.com/categories/pharmaceutical-distribution)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 16
## About Veeva Claims Management
A cloud-based application that helps regulatory and legal compliance professionals manage the product claims journey from initial request, through substantiation, review, and approval, to tracking usage in marketing materials and assets.




## Veeva Claims Management Reviews
  ### 1. Veeva Life Science solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dg, G. | Sr Project  Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Veeva Claims Management?**

Veeva Solutions is very user friendly and ease to manage globally. Very good approval process with email communication. There was no any slippage in the process and any issues were fixed immediately

**What do you dislike about Veeva Claims Management?**

Application can be more robust in terms of data management, some time the Veeva application had performance issue due to data load issues , had some issue due to browser compatibility issues

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Veeva claims has very good work flow with approval and reject processing records, emails are auto sent to the group /individual for global users. it supports digital and user can approve any request through mobile

  ### 2. Best reports with  minimal efforts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aman C. | Associate Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Veeva Claims Management?**

The best part is customizing and displaying the results with minimal efforts. At the management level, it becomes difficult to get into the figures, the report sharing feature saves our back in that case.

**What do you dislike about Veeva Claims Management?**

The number of visualizations seems to be low with limited options only. I am expecting some more features to be added in the future so that we can leverage much more variety.

**Recommendations to others considering Veeva Claims Management:**

Hey folks, if you are stuck with local spreadsheets and facing challenges and spending days in maintaining your data, VCM can prove to be a god's blessing for the same.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

The main problem we were facing was managing and storing data throughout the month and then preparing the final summary every month-end and sending it to higher management to track progress. VCM helps us in saving all the time and efforts with few clicks and BINGO we are good with human errors reduced to almost 1-2%.

  ### 3. Best in business in today's market for claims management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Venkatgiri S. | Infra Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about Veeva Claims Management?**

The best part is that it is easy to use and helps to collaborate since it is a cloud application. It helped us to bring down the use of spreadsheets and thus reduce manual efforts. In general, we use multiple tools for claim management but now all our efforts were gone down.

**What do you dislike about Veeva Claims Management?**

Since it is a cloud application it has its downside risks too. The cost is a bit on the higher side and small companies won't use it. There are still some bugs. Veeva should focus on fixing them. Quick support needs to be there in place.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Veeva helps our company in dealing with the claims for our products. Whenever an employee applies for a claim, we can see it in the dashboard so that we can respond quickly.

  ### 4. Veeva claims management review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sajid W. | Senior Merchandiser, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Veeva Claims Management?**

The best part of Veeva Claims Management is it is cloud based so easy to integrate with other tools plus cost-effective. The main feature which is helpful for management is this report customization.

**What do you dislike about Veeva Claims Management?**

Frankly speaking doesn't found any such issue just it is less popular in the market and one glitch which is found is in signing in and signing out expect that it is way efficient for management guys, so these can be ignored.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

It almost automated the toughest part that is any filtration for claims or the huge things to manage the reports for a management guy.
It has given the customisation which is very helpful in getting the report as the way you want.

  ### 5. Veeva claims is a strong and reliable cloud based solution for businesses. Works great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Asit S. | Senior Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Veeva Claims Management?**

You can easily review, approve and store claims through central claim library. Searching and filtering of claims can be done seamlessly. Most important thing is it provides a robust security to protect customer data.

**What do you dislike about Veeva Claims Management?**

As such there is nothing to dislike about veeva claims as it helps in replacing commonly used features such as email routing, folder sharing and spreadsheets. Till now it is helping a business with growth trajectory.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Easy to use cloud based solution that helps in maintaining the workflows with  all resources located at one location. Dashboard has all the information with clear steps to manage claims effectively.

  ### 6. Claims management | best product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Veeva Claims Management?**

It is the best product for marketing and product claims.
I personally have not used it but I have seen management people actually struggling with these things and how this product is helping them in reporting as well by its customization feature.

**What do you dislike about Veeva Claims Management?**

I have not seen any such problem in this product just the community has less knowledge about this product.
Other than this I can't see any problem in this product.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

It is the best product for marketing and product claims.
I personally have not used it but I have seen management people actually struggling with these things and how this product is helping them in reporting as well by its customization feature.

  ### 7. Great Claims Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kapil J. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Veeva Claims Management?**

Veeva is incredibly simple to integrate, and its cloud-based solution makes it possible to utilize it from any location. Making marketing claims was made extremely simple by it. The finest feature was customizable reports.

**What do you dislike about Veeva Claims Management?**

Nothing about Veeva could be deemed unappealing. It is strong and provides excellent visibility to help reduce risks. The claims processing has never let me down.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Veeva is extremely user-friendly since it centrally keeps all claims and assets. The procedure of finding and filtering listings is also quite easy with its cloud-based solution.

  ### 8. Veeva Claims Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Niyati R. | Consultant (Costing), Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2022

**What do you like best about Veeva Claims Management?**

Fast and flexible management system developed by technicians and big leaders. It offers various services which make it multiuser and user-friendly. Less cost and efficient.

**What do you dislike about Veeva Claims Management?**

Some technical glitches are found. Problems with signing in and logging back. Also, time-consuming and delayed customer services through the cloud system make it a little less efficient.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Customer problem solver, also sales utilization has been done. The cloud-based system has been developed excellently and is effective in many ways and areas. Multiple users can be part of it.

  ### 9. Veeva - An excellent claim processing App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pragesh S. | Senior Technical Manager ( Associate Director), Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2022

**What do you like best about Veeva Claims Management?**

Workflow management along with security and ease of management with dashboards are a couple of good features of Veeva

**What do you dislike about Veeva Claims Management?**

There are improvements areas in the dashboard and reporting where leadership gives more focus

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Veeva is useful in single window solutions for claim management. The device-independent feature with security is very useful while traveling. Tracking and status visibility gives every update for respective claim

  ### 10. Reliable Cloud Based Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mayank K. | Associate Software Development Engineer - II, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2022

**What do you like best about Veeva Claims Management?**

It is the solution to our two domains of the company. i.e product & marketing. It gives us a holistic view.

**What do you dislike about Veeva Claims Management?**

Nothing as big but I have faced challenged during the onboarding & sometimes faced issues in signing in the application

**What problems is Veeva Claims Management solving and how is that benefiting you?**

By using dashboards, It gives our team all the detailed analysis. Hence making us sure we are making decisions correctly and proactively.

  ### 11. Good Management tool for product management

**Rating:** 4.0/5.0 stars

**Reviewed by:** mayank k. | Associate software development engineer 2, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Veeva Claims Management?**

It provides all the solutions for all Products & marketing issues. The dashboard provides all the detailed analysis.

**What do you dislike about Veeva Claims Management?**

So far does not face any problems. Only one issue it is less popular among the community.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

We use the dashboards for all the Monitoring purposes and it is the best as it provides detailed insights for the budget.

  ### 12. Veeva claims management

**Rating:** 4.5/5.0 stars

**Reviewed by:** RAJAN S. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Veeva Claims Management?**

Veeva claims provides consumers many services like chemical, cosmetics and mostly it reduces risk in market.

**What do you dislike about Veeva Claims Management?**

Most of things are ok till now need to provide more clarification

**Recommendations to others considering Veeva Claims Management:**

Great service,must use,very useful

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Veeva provides its customers most easier search function that make it more easier

  ### 13. Veeva Claims

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prachish S. | Senior Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Veeva Claims Management?**

Veeva claims manage E2E process and no manual intervention is required

**What do you dislike about Veeva Claims Management?**

Few limitation in integration of workflow tool.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

It provides fast and simple solution for deployment of digital assets

  ### 14. Be agile with Veeva Claim

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Veeva Claims Management?**

It offers us an opportunity to be flexible and agile in the work we do, just like Google, by being a cloud database and facilitating access to the things we want to reach.

**What do you dislike about Veeva Claims Management?**

Actually, the aspects that are not liked disappear with use, and over time, I think this situation will be positive and there will be no aspects that are not liked. You can send me information about the developments via email, and I will be informed about the developments.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

There are tasks related to workflows that I copy for myself, especially in planning, claims are a complete help, I can review my tasks according to the requirements of the work and compile them again to ensure they are sound.

  ### 15. Best Product and marketing claims management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nirmal R. | Android Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Veeva Claims Management?**

Veeva provides the best solution for end to end process. It makes it very easy for marketing and product claims. It has a cloud-based solution that we can use from anywhere.

**What do you dislike about Veeva Claims Management?**

Everything is good till now, didn't found any issue yet. Works best.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

We use Veeva for claiming products. It provides a cloud-based solution which makes very easy for searching and filtering list.

  ### 16. Helps to adapt to changing marketing conditions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about Veeva Claims Management?**

It is great to manage claims processes. It has a wide variety of features to use like dashboards, configurable reports, and downstream traceability. It is very easy to integrate. I recommend it!

**What do you dislike about Veeva Claims Management?**

There is nothing I dislike. Veeva helps to minimize risks while providing great visibility.

**What problems is Veeva Claims Management solving and how is that benefiting you?**

Helps to streamline all processes. Provides a claim record and stores all assets in one location. Tasks are linked to the asset to help review. Is very easy to use.


## Veeva Claims Management Discussions
  - [What is Veeva Claims Management used for?](https://www.g2.com/discussions/what-is-veeva-claims-management-used-for)

- [View Veeva Claims Management pricing details and edition comparison](https://www.g2.com/products/veeva-claims-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+08%3A11%3A42+-0500&secure%5Bsession_id%5D=667f6bff-40f5-440e-b0da-1a6892d7966b&secure%5Btoken%5D=75a00a98987c7e4bbbdfa040486a08cce2751677ae36e55c8a000265a25cf225&format=llm_user)

## Veeva Claims Management Features
**Sales**
- Account Management
- Sales Coaching

**Supply Chain**
- Regulatory Compliance
- Chain of Custody
- Inventory Tracking
- Product Traceability
- Pedigree Management

**Operations**
- Field Operations Management
- Data Management
- Multichannel Engagement
- Task Automation
- Industry Regulations

**Documentation**
- NDC Numbering
- ARCOS Reporting
- License Management
- Inventory Management

**Activity Management**
- Product-To-Market Management
- Regulatory Adherence
- Information Management
- Process Automation
- Sales Management

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