I don't know what was more entertaining, listening to the "engineer" try to explain that first our firewall blocked their IP and we needed to white list it as an excuse for why their bridge was so slow, or that once even while that was whitelisted while still they claimed to get 504 gateway time outs on a server that contains: 6 vCPU's, 32GB RAM and 4 x 120GB SSD's and can literally upload HUGE files over 512 MB but they are getting "504 gateway time outs". Sounds to me like data iteration issues on their end to me if they are clamping out a server of my size. Of course like any good server set up we don't have unlimited execution time, so it sounds like to me they need unsafe levels of execution time in order for their bridge to work. That is a huge security red flag to me. We currently work with another inventory company which we are trying to switch from because they have doubled their price and tested over 20 integrations with Woocommerce, this is the ONLY one that is experiencing time out issues. My guess is they have not dealt with a store the size of mine in Woocommerce, so my opinion is they simply do not have the expertise in how to handle big Woocommerce stores. Review collected by and hosted on G2.com.

Customer service was literally one response per day until I complained and then the "engineers" were really lacking education. After looking at some other reviews it seems their go to, to blame either the application (Woocommerce) or the server. This is the one real review you will probably read so heed it and don't waste your time. Looking at some of these other reviews they look fake, so I can assure you this one is not fake and so be prepared for them to blame your server, your application, and Woocommerce itself. Keep moving on there are others that actually have a working Woocommerce integration. Not there is only 600 downloads for their Woocommerce plugin, that is a very small number of downloads which means it's not their core integration focus. From a security standpoint I have to say this is a risky integration in my opinion due to their lack of experience and needing such long execution times for their integration to function. (We are talking in excess of five minutes which is crazy) Review collected by and hosted on G2.com.

Regarding Conversion Kits

Our concern about the conversion kits is that when we try to pull up the data to excel sheet (Import & Export Products) we’re unable to see the other equipments that does come with the conversion kits.

Another issue with the kits is that it doesn’t say the word “Kit” when we import or export the products to excel sheet.

As you know all the kits come with various items. These items are also sold as a single item as well. When we manually change the quantity, the system doesn’t update the quantity for availability unfortunately.

Regarding Stock Management

When we try to push an item’s inventory on Veeqo, it uploads to every store that we have available on Veeqo the same quantity. We want to upload different quantities to different stores. For example, we want to update one of our kits on Amazon for 10 units. We also want to put “0” quantities on eBay because we don’t want to sell that item on eBay.

Regarding Shipping

The system doesn’t send return shipping labels as an email automatically to the customer’s email address. We have to manually download and send email one by one.

The second issue that we have with shipping is, it doesn’t create “FedEx”return labels at all. While it prints outgoing order labels from Fedex but it doesn’t print the FedEx return label unfortunately

The last issue that we’re having with shipping is; when we print the labels it allows us to see how much the label cost at that moment, however once we go back to the same page to see how much the label that we printed cost, it doesn’t show the price paid for the label unfortunately. Review collected by and hosted on G2.com.

a) Since the order was shipped with FedEx we cannot print a return label for it

b) We cannot refund/return part of a kit, but only the whole kit Review collected by and hosted on G2.com.

Having used Veeqo for over 2 years, I can honestly say there isn't a better order management solution out there. Compared to others, it's cost effective, easy to use and constantly being updated with new useful features. My hat goes off to the support team as well as they are always on hand for any help. Cheers Veeqo! Review collected by and hosted on G2.com.

Not much to dislike! There can be a few bugs here and there but they are squashed quickly! Review collected by and hosted on G2.com.

Veeqo offers a good software that offers a user-friendly platform for stock keeping and shipping. Veeqo integrates with the mmost popular e-commerce platforms and the process is usually really simple. The customer service is really great when you encounter issues and guides you step by step through the problem solution. Review collected by and hosted on G2.com.

Setting up the entire software is quite a time consuming process but if done properly, the efforts repay you. Working with multiple currencies should be improved. Review collected by and hosted on G2.com.

Being able to have all the sales channels in one place is the best thing to control the business and to manage all the orders. All the tools provided in the software are very easy to use. Also the help-center with all the advises, answers and articles are very easy to comprehend and have been helping me in many issues.

Customer service is always very attentive and helpful, always answering very fast and in a very friendly and productive way. They always get back to you with some advice about solving an issue. Review collected by and hosted on G2.com.

Nothing I dislike. All the issues I had were solved straight away. Review collected by and hosted on G2.com.

Veeqo has a neat UI, it is easy to navigate through and we found it quite intuitive. It helps us keeping track of stock levels, supported by graphs and KPI's in order to optimize reorder point and quantities. It helped us a lot in diminishing the number of orders not fulfilled because of low stock, resulting in higher customer satisfaction. Review collected by and hosted on G2.com.

Setting up de product catalogue was a rather long and time consuming process. But once all was set up, the program works like a charm. Review collected by and hosted on G2.com.

Easy of integration with multiple selling channels and ok synchronization

Not Helpful support Review collected by and hosted on G2.com.

With large number of products takes quite long to download them, but thats OK

When something goes wrong support not so good Review collected by and hosted on G2.com.

1) Veeqo has an excellent device called Veeqo Scanner and its feature called 'Scan to Pick.'

2) It's never easy for anyone to work with me because I'm a perfectionist and relentless person. However, the customer services team are helpful and friendly, and their response time is fast.

3) Everyone at Veeqo is so helpful and listen to my constructive & criticism feedback. Veeqo continuously improves its inventory management app and GUI improvements. I see new features roll out every month. Review collected by and hosted on G2.com.

1) I'm being honest, I'm annoyed at inconsistent GUI, Veeqo UI designers have a lot to think about how to improve the GUI to cut down the user-tasking time.

2) We get over 300+ orders an average day, and we get 400+ orders a busy day. Veeqo has a 'Scan to Pick' feature. However, Veeqo doesn't have 'Scan to Ship' feature yet. Shipping a picked item and finding an order to take extra 4-5 minutes to complete because the guy has to type each items' codes for every order. Annoying for the warehouse team!

If Veeqo rolls out 'Scan to Ship' feature, the warehouse team could have saved an hour task for 300 orders a day. I have a faith that Veeqo will roll out the 'Scan to Ship' feature this year 2020. Review collected by and hosted on G2.com.

Veeqo integrates seamlessly with my web sites, accounting software and Royal mail for delivery. Its dashboard is clear and easy to see the orders dropping in. The whole process can be used by my whole team, to keep everyone updated on the progress of the orders. Customer service can track order progress and delivery progress. Review collected by and hosted on G2.com.

No downsides as yet, perhaps when we are fully up and running i will be able to answer better. A few teething problems adding weights and shipping options to all the SKUs, but as we add products, need to ensure that these parts are completed to keep the system running smoothly. Without a piece of required info, we need to manually add it. slowing operations. Review collected by and hosted on G2.com.

To be able to see current stock of all items in an instant - either by logging in or via the app Review collected by and hosted on G2.com.

Can't think of anything I dislike - it's very easy to use Review collected by and hosted on G2.com.