SG
Swati G.
Mid-Market (51-1000 emp.)
"Vcita Amazing Tool to Manage Business Appointments and Payments"
5/5
What do you like best about vcita?

Vcita software is best one for business lead generation and marketing. We can easily schedule Appointments with clients and generate billing and invoicing. It is better way to create automated campaigns for business and send emails directly to customers. Vcita software is useful to manage online business and we can access on cloud. It dashboard is easy to understand for all segments with separate information like Calendar, Client, Payment, Coupons and campaigns. It provide affordable marketing business plans. Review collected by and hosted on G2.com.

What do you dislike about vcita?

We have used for our business and did not get issues in using to manage business. It is good software to increase business with in affordable budget and save it. Review collected by and hosted on G2.com.

Craig O.
CO
Craig O.
Small-Business (50 or fewer emp.)
"So far so good, a few little improvements or a few things I would add."
5/5
What do you like best about vcita?

It's easy to use, and understand. It's simple, price Review collected by and hosted on G2.com.

What do you dislike about vcita?

It's not so much a downside as much as there is a lot of room for improvement or things you could add. For example:

Automations

Text to Customers

Adding attachments to estimates

Stop the automatic appointment completions. It should only show as completed when someone clicks the task or appointment complete. Review collected by and hosted on G2.com.

Gaylotta M.
GM
Gaylotta M.
Small-Business (50 or fewer emp.)
"Glad I Found Vcita"
4/5
What do you like best about vcita?

I believe Vcita is a very well thought out CRM for my small business. Vcita does not require a learning curve, I was able to learn it in a short period of time. My previous CRM was difficult for me and confusing to my client. I really like the client portal, the automated responses, and how well it integrates with my WIX website. I also like your customer assistance from sales to technical support. Review collected by and hosted on G2.com.

What do you dislike about vcita?

I really would like to be able to add links to my email without having to upgrade. My business centers around the sharing of photos and the Vcita portal for this only allows 20 MB. Therefore I need to use a Dropbox file request. Support was helpful in suggesting workarounds, but the most efficient solution would be to have the link added to an email I create and sent to a client. Review collected by and hosted on G2.com.

Brice W.
BW
Brice W.
Managing Director
Small-Business (50 or fewer emp.)
"Feature Packed without a Huge Price Tag."
4.5/5
What do you like best about vcita?

I primarily work with small businesses and first-time business owners. vCita is a perfect solution for my clients that need to wear several hats and need software that wears several hats and is easy to pick up and run with. It definitely gives my clients not only the appearance of a company with more depth than, but also helps give them more depth through workflows, organization, and automation. Review collected by and hosted on G2.com.

What do you dislike about vcita?

I have to be cautious when recommending it to my clients who have high to "explosive" growth potential. vCita is fairly plug-and-play and has lots of capabilities right out of the box, which happens to be simultaneously its biggest strength and its largest liability. At the end of the day, you may find you outgrow the software and need to move to a more customizable solution. * I think it is fair to add here that I have spent several years working with other more flexible and much more expensive solutions and I have just recently started using vCita for my smaller clients, clients with budgets that would be crippled by the price-tag of the other solutions, and/or clients that are "software adverse". Review collected by and hosted on G2.com.

SA
Sunita A.
Mid-Market (51-1000 emp.)
"Vcita Nice Tool to Manage Entire Business services Online"
5/5
What do you like best about vcita?

No development coding required to setup Vcita crm for business.

Best feature to create Email campaigns for Dormant Clients.

schedule appointments for client and send invoice directly.

We can integrate with other third party software easily.

Easy to setup and save time to increase business profit.

Lead generation for business with SMS Marketing services. Review collected by and hosted on G2.com.

What do you dislike about vcita?

After using Vcita Software it is amazing for business but Its Platinum plan is lack of advance features, It should be more option to add by client side. Review collected by and hosted on G2.com.

Samuel L.
SL
Samuel L.
Founder / Owner
Small-Business (50 or fewer emp.)
"Needs More Functionality"
3.5/5
What do you like best about vcita?

Payments, Calendar, Inventory, API , Syncing -- Review collected by and hosted on G2.com.

What do you dislike about vcita?

Unreliability of server/always crashing.. accuracy of results.. Man made errors for s bc they did it the one way before - But these are some costly disasters. Take now! Review collected by and hosted on G2.com.

Sean J.
SJ
Sean J.
Co-Owner
Retail
Small-Business (50 or fewer emp.)
"Good For Small Business Nice All In One Solution"
3/5
What do you like best about vcita?

We like the all in one solution. It's easy and simple to use. It integrates well online software. Review collected by and hosted on G2.com.

What do you dislike about vcita?

It's a little expensive. The all in one features are nice but are all very basic. So, does not really replace stand alone solutions. The scheduling is very basic, similar to the free features in other applications. The marketing / email is very basic, not nearly robust as stand alone email services. Feel like the sales process promised a lot, without telling us there were A LOT of upgrade requirements. Review collected by and hosted on G2.com.

GP
Ginge P.
Agency Recruiter
Mid-Market (51-1000 emp.)
"Love it!"
5/5
What do you like best about vcita?

Gmail link and email notifications are my favorite. I get a notification 1 day and 1 hour before each scheduled interview appointment. I really like the ability to view and enter in notes, tag candidates and converse back and forth directly through vcita. The user friendly interface and ease of navigation is probably my favorite. I also enjoy the ease of transferring conversations and appointments. There are many times when an interview needs to be scheduled onto a different agent. I also enjoy the ease of rescheduling itself. Review collected by and hosted on G2.com.

What do you dislike about vcita?

I find the mobile app to be a bit limiting. Most of what I have to handle I do on the full website. I seem to run into issued navigating back and forth between bookings, conversations and client information through the app that seems to be much more seamless on the full web version. I have not spent too much time working with vcita on the mobile platform so this could be a bias dislike that I could personally improve upon by taking the time to understand the mobile product better. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Verified User in Import and Export
Mid-Market (51-1000 emp.)
"Best management software app"
5/5
What do you like best about vcita?

This software enables you to use a large array of tools from scheduling meetings via calendar to invoicing customers. This platform is great for start-ups with a small team making time management and productivity levels rise to their full potential. Review collected by and hosted on G2.com.

What do you dislike about vcita?

The price is a bit high and the more features needed, the higher the cost. Time zones don’t adjust sometimes on their own when scheduling a meeting making it complicated to come across as professional with customers when meetings are missed. Review collected by and hosted on G2.com.

PC
Patrick C.
Small-Business (50 or fewer emp.)
"Very aesthetically pleasing and intuitive to use. "
5/5
What do you like best about vcita?

The settings of this program are very straight forward. I have used other programs in the past that are too technical and hard to navigate. This has been a very seamless experience. I like that you can tag clients. This makes it easy to export lists to use with other programs. The notifications are also very useful. The fact that they have integrated text is great because that is hard to integrate 3rd party. Review collected by and hosted on G2.com.

What do you dislike about vcita?

I wish that this had the functionality to have group events to repeat forever. Also, it's been challenging to sync the scheduled leads to our admin calendar. We like that their is text but with this function being offered elsewhere at a way lower price I feel like their should be a better middle ground for pricing. Review collected by and hosted on G2.com.