--- title: vcita Reviews meta_title: 'vcita Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how vcita works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 81 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # vcita Reviews **Vendor:** vcita **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 81 ## About vcita vcita: All-in-one business management solution designed to help busy business owners stay organized and deliver exceptional client experiences. vcita is a comprehensive business management software designed to empower small and medium-sized businesses with digital tools to automate administrative tasks and deliver exceptional client experiences. With vcita, business owners can streamline operations, save time, and drive growth through smart automation and seamless integration. Key Features of vcita’s All-in-One Solution: • CRM & Client Management: Easily manage client information, communication history, and track interactions with customizable client cards and workflows. • Payment Collection & Invoicing: Automate billing, estimates, invoicing, and payment collection to ensure getting paid on time 3x faster. • Online Scheduling & Calendar Management: Let clients schedule appointments 24/7,keeping your and your staff’s calendar full with automated reminders and meeting confirmations. • SMS & Email Marketing: Run targeted campaigns and automated follow-ups via SMS and email campaigns to nurture relationships and retain clients. • Lead Capture: Securely capture new leads directly from your website, ensuring seamless integration into your CRM and business flow.. • Client Portal: Let your clients book, pay, send messages and share documents through a secure and branded client portal - any time, from any device. • Documents & Files Management: Store, share, and manage documents securely in one place for easy access. • Automated Reminders: Set reminders for clients and staff to ensure no appointment or payment is missed. • Marketing Automation: Engage clients with automated SMS and email campaigns, saving you time and effort on routine communications. Latest Updates: • BizAI -AI assistant: A fully integrated AI-powered business advisor that offers personalized insights and automates tasks like scheduling, client communication. It learns from user feedback and business data to provide tailored recommendations, allowing business owners to stay in control. • Facebook Messenger Integration: Capture leads directly from Facebook Messenger and integrate them into your CRM, making communication with prospects more seamless. • Multi-Service Scheduling: Schedule multiple services within a single client appointment, allowing for easier management of complex client needs. • Calls & Texting App: New integration allows businesses to manage both calls and text messages from a single business phone number, streamlining communication and offering features like call recording, missed call logs, and custom greetings. • Payment Workflows: New streamlined payment workflows allow businesses to charge clients directly from the service catalog, providing a POS-like experience for quicker payments. Why Choose vcita? Join over 100,000 businesses globally using vcita to automate tasks, improve client relationships, and grow their business. Whether you’re looking to streamline billing, enhance marketing efforts, or offer a better client experience, vcita delivers a powerful, easy-to-use solution that covers it all. ## vcita Pros & Cons **What users like:** - Users find vCita's **ease of use** exceptional, simplifying client bookings and enhancing schedule management effortlessly. (13 reviews) - Users appreciate the **automated reminders and confirmations** that streamline client management and enhance overall efficiency. (6 reviews) - Users value the **exceptional customer support** from Vcita, noting quick responses and helpful assistance for their needs. (6 reviews) - Users admire the **seamless integration** with websites and calendars, enhancing the booking experience for clients. (6 reviews) - Users appreciate the **seamless integrations** with websites and calendars, enhancing appointment booking and client interaction. (6 reviews) - Scheduling (6 reviews) - Time-saving (6 reviews) - Users appreciate the **automation features** of vcita, seamlessly handling confirmations, reminders, and client interactions. (5 reviews) - Users value the **automation efficiency** of vCita, streamlining client bookings and enhancing business productivity effortlessly. (5 reviews) - Easy Access (5 reviews) **What users dislike:** - Users face **integration issues** with vcita, struggling with syncing calendars and requiring additional apps for task management. (7 reviews) - Users express a desire for **missing features** like partial refunds and better integration with task management tools. (5 reviews) - Users find vcita **expensive** , needing to upgrade for basic features and facing limits on document uploads. (4 reviews) - Users face a **lack of integration** with other services, complicating workflow and task management on vcita. (3 reviews) - Users experience significant **linking issues** with vcita, causing confusion and inconsistency between platforms, affecting usability. (3 reviews) - Payment Issues (3 reviews) - Poor Customer Support (3 reviews) - Technical Issues (3 reviews) - App Instability (2 reviews) - Bug Issues (2 reviews) ## vcita Reviews ### 1. Love this scheduling tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tania J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about vcita?** how easy it is for me and also my clients to schedule time with me. How I can add a process in Zapier to make sure I capture new clients into my email auto responder. And I love the automated messages I can send out along with the follow up messages. The client portal is awesome, its a one stop shop for my potential clients and business partners. Thank you so much for reaching out to me for a review, this is one I am happy to provide. **What do you dislike about vcita?** I haven't seen anything I dislike at this point. From my review I love this product. Keep up the innovation with adding new tools that will align with using Vcita. As I continue to use the product I will take notes of anything I dislike and provide feedback. **Recommendations to others considering vcita:** Try it out and see if it aligns with your business. I can definitely save you some time in scheduling, following up and also sending out campaigns. **What problems is vcita solving and how is that benefiting you?** I don't have to try and keep up with my clients via paper. I can send out my link and have the client schedule time with me when it is convenient for them. Saves me a lot of time trying to keep up with my calendar for the day. I am able to label each client and segment the clients to send different campaigns which is so easy to do in Vcita than trying to conduct via email or Facebook. ### 2. I like this app very practical and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea M. | Gerente de compra, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2018 **What do you like best about vcita?** What I like best about this app is that is very simple and run fast because I tasted it and compare with others app similar. It help me to organize my work appointments in a easy way and ordered **What do you dislike about vcita?** I don't have any complaint about this app, for me is a very good and useful tool **Recommendations to others considering vcita:** I really liked this application, they are going the right way, continue like this **What problems is vcita solving and how is that benefiting you?** The business problems that are solved using this application were that I did not lose any appointment with my clients and can have the organization of the entire monthly calendar in a very practical and easy way ### 3. My experience has been good with vCita. Customer support is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Teri G. | Court Reporter, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2018 **What do you like best about vcita?** I like the customer service the best! There is low waiting time, which was great. I enjoy the chat help online. The features are great. I can create a link to insert into my programs, blogs, AdWords, my website, etc. The editing features are easy to use when I need to make changes. I recommend that you take the time to learn how to use this great program. You will grow to love it! **What do you dislike about vcita?** The repeated reminders to upgrade when I am not ready to upgrade. **Recommendations to others considering vcita:** When you first start to use vCita, there will be a learning curve, but be patient with it. If you have any questions, chat support is there to guide you. **What problems is vcita solving and how is that benefiting you?** Scheduling perspective clients for a strategy session. ### 4. I'm loving vCita! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2018 **What do you like best about vcita?** It automatically adjusts appointments for my clients' time zones, so I no longer have to think in terms of every client's time when scheduling. I just book everything in my own local time, and vCita does the rest. I like the invoicing system. The whole program is intuitive and easy to us, but powerful nonetheless. It has made my practice much easier to manage. **What do you dislike about vcita?** I haven't found a way to get the program to list my clients alphabetically by last name instead of first name, always and by default. I can get it to temporarily list them by last name, but then it reverts to front-name order every time I return to that section of the program. **Recommendations to others considering vcita:** The program has been transformative for me. I really like it. I can book appointments while I'm in telemedicine sessions with my patients. I can immediately create an invoice at the end of a session. Oh, and this is great: It sends text message and email appointment reminders to my patients! **What problems is vcita solving and how is that benefiting you?** It's very easy to book clients, bill clients, and keep brief administrative notes about clients. ### 5. Useful and simple **Rating:** 4.0/5.0 stars **Reviewed by:** Philippe H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2018 **What do you like best about vcita?** Easy to run a small business with clients, payments, followup of clients, Billings, messages , inscriptions to classes, rapid view of the situation, planification. Easy to interact with clients, and get in touch with them. Easy to add, send documents regarding you business. **What do you dislike about vcita?** As I am working in French sometimes , there is no translations disponible **Recommendations to others considering vcita:** Friendly and easy tu use. Simple solutions to start a small business online. Basic solution is enough to start running a small business. Available in various languages. **What problems is vcita solving and how is that benefiting you?** Simplification of following up clients attending training with me, planification made easier and better visibility. Gain of time in running and following up my business, practical solutions for day to day problems, ### 6. All-In-One Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Technology Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about vcita?** I love that my CRM software allows me to send for and accept payments, send for and schedule appointments, and get Business Insights over how my relationship is with each client **What do you dislike about vcita?** I would like more filters within the business intelligence widget. For example, I would like to know how much I made from particular services within a 30 day period, year over year. I would like a filter for leads that I’ve met using ads vs referring. **What problems is vcita solving and how is that benefiting you?** VCita gives me many benefits. I LOVE that vCita replaces 4 different vendors. I am saving time and money. VCita holds my contacts, from there I can invoice them, schedule appointments, keep track of our conversations, and even send them files all through VCita. ### 7. Promised assistance not provided **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2018 **What do you like best about vcita?** The idea is great. There is a point in the set up when help is needed. But it was not forthcoming. **What do you dislike about vcita?** A set up meeting was scheduled but Vcita failed to turn up. I suspect they couldn't cope with the time difference (I'm in Australia). There was no follow up after the missed meeting either. **What problems is vcita solving and how is that benefiting you?** I wanted to see if I could increase leads off my website, but no benefits for my subscription was realised because without their help I couldnt complete the set up. ### 8. My Business Runs on vCita **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2018 **What do you like best about vcita?** Using vCita to run my business means I don't have to purchase other business tools. It has everything I need. **What do you dislike about vcita?** Viewing vCita on an iPad, it does not rotate on the screen. It is only available in horizontal mode. **Recommendations to others considering vcita:** For an all-in-one business management app, you can't go wrong with vCita. There is a plan for any size business, including "free." **What problems is vcita solving and how is that benefiting you?** Scheduling is a breeze with vCita. I get many compliments from clients who appreciate the reminders of their appointments. ### 9. Coaching services for vCIta use on my website **Rating:** 4.0/5.0 stars **Reviewed by:** Kimberly M. | Professional Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about vcita?** I like the ease of setting up different types of appointments and adding that on my website for my clients. I also like that it integrates easily with my google calendar and sends reminders to my clients. **What do you dislike about vcita?** I need to be able to allow clients to set up recurring (weekly) appointments same time/day of the week. I inquired about this and it seems it currently isn't possible which is disappointing. **Recommendations to others considering vcita:** Good if you don't need recurring appointments. **What problems is vcita solving and how is that benefiting you?** I have clients from many different locations/time zones and needed to simplify the process of scheduling and rescheduling. ### 10. Nice tool for scheduling and secure client portals **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie S. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2018 **What do you like best about vcita?** We moved our appointment scheduling to vCita because of their integration with our new web hosting platform. **What do you dislike about vcita?** Wish clients could upload more than one file to their secure portal at the same time. Going one by one can be a bit tedious when we are requesting multiple documents. **Recommendations to others considering vcita:** A bit confusing to navigate back-end, but easy for clients to use. **What problems is vcita solving and how is that benefiting you?** Needed an on-line scheduling system and a tool to securely send & receive sensitive information. ### 11. Appointment scheduling review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about vcita?** What I like best about Appointment Scheduling is the ease of use offered by all levels of users from beginner to advanced. **What do you dislike about vcita?** I didn’t really find anything I disliked about Appointment Scheduling. **What problems is vcita solving and how is that benefiting you?** The problems resolved with Appointment Scheduling is keeping appointments from being kept with a traditional pen and paper. We’ve become totally paper free since we first utilized this application. ### 12. Scheduling power for the client **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about vcita?** - simple website and facebook integrations - you can send a direct link to the booking page - multiple locations available with multiple services - if necessary for your business you can include fees and payments **What do you dislike about vcita?** - it is not French or available in multiple languages this would be ideal for companies who have a variety of language speaking client and leads **Recommendations to others considering vcita:** - add multiple languages - more personalization in SMS ex- option to not send any SMS at all **What problems is vcita solving and how is that benefiting you?** our clients and leads can schedule a meeting with us on the spot without worrying about email or call delays! ### 13. Great and very easy to use client management system **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2018 **What do you like best about vcita?** It's very simple and easy to setup and use. It gives you central accesss to all your clients and their details. makes payments and appointment scheduling very easy and smooth **What do you dislike about vcita?** That you can't create a package (e.g. a monthly membership plan) a client can order. At the moment it only offers 1:1 and group appointments **What problems is vcita solving and how is that benefiting you?** Book keeping and to keep all the client notes and invoices in one place ### 14. Great system to organize your appointments with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Bob S. | Executive Director, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about vcita?** Ease of use, clarity, simplicity. Ability to track payments and keep notes about clients. There is a widget you can set up on your website that will allow your clients to set up an appointment with you. **What do you dislike about vcita?** It' not free, you have to pay if you desire to benefit from all offers and full extend there is a monthly fee. **What problems is vcita solving and how is that benefiting you?** When I am on the go, I can just tell my clients to go to my website and schedule appointment, without me looking through the calendar etc. I an also copy links of my Vita website and post it on social media prompting prospects to click and set up an appointment. ### 15. Highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2018 **What do you like best about vcita?** I like the ease of use and the customer service best. The aesthetic of the portal page is also the best I have seen. **What do you dislike about vcita?** I looked for a week for a scheduling service that looked good, worked perfectly and would let me talk on the phone to a real person if I needed help. VCita had been fantastic and I am very pleased to have found them. **What problems is vcita solving and how is that benefiting you?** Quite simply, scheduling is easy and efficient now. VCita has saved me countless hours of time. ### 16. Great product at a good price **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan P. | Health Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2018 **What do you like best about vcita?** The ability to easily schedule appointments. How user friendly it is to sync with gmail. **What do you dislike about vcita?** The email marketing isn’t as easy to use. **What problems is vcita solving and how is that benefiting you?** It’s very easy for existing and new client to schedule appointments. It’s helped with time management. ### 17. Very easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Denise D. | Marketing and Business Development Officer, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2018 **What do you like best about vcita?** The flexibility of programming lets you create exactly what you want. **What do you dislike about vcita?** Be prepared that if you use a host website, they will need to add the code which was an additional fee for us. **Recommendations to others considering vcita:** I looked at several online scheduling programs before choosing vCita and truly feel I picked the right one! **What problems is vcita solving and how is that benefiting you?** More scheduled appointments than walk-in business. ### 18. A business tool we now cannot live without **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about vcita?** Easy set up - a little time consuming, but if you want it to work for your business, set aside the time to get yourself up and running. **What do you dislike about vcita?** There are an overwhelming number of customizable letters, follow up email shells, and communication tools that need to be tailored to our business. I wish there was an industry drop down so that they were just a little more focused on the most common business messages. **Recommendations to others considering vcita:** Give it a try!! It will change the way you make appointments. **What problems is vcita solving and how is that benefiting you?** We have noticed increased traffic to our website and more online appointments that ever. Clients-to-be love the simplicity of setting up an appointment online. ### 19. Just Blown Away Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2018 **What do you like best about vcita?** I found V-Cita quite by accident searching for pay online system and found these guys I have since upgraded and implemented all of the features help me Understand why every Car Dealer does not have this system? **What do you dislike about vcita?** Pricing and not really set up for auto inventory page **What problems is vcita solving and how is that benefiting you?** pay online booking and coupons ### 20. I wish I had more time to see all the tools I have in Vcita **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2018 **What do you like best about vcita?** I like that people can make payments, that I can send emails, that people can schedule there appointments **What do you dislike about vcita?** I guess, I don't use all of the many things you offer so, I think I can do more but done know exactly what. So I guess I don't like The I don't have time.. I like your services for sure **What problems is vcita solving and how is that benefiting you?** Payments, Schedules ### 21. I love vCita! I Won't Go Without it in my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Joelle N. | Executive Director, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about vcita?** I love all the features, I live the ease of use and it has significantly organized my life and has added to my bottom line! **What do you dislike about vcita?** I wish there was a recurring billing option **What problems is vcita solving and how is that benefiting you?** Improving the rate of actually getting on the phine with my clients and leads. I know in my business to close effectively, I must get on the phone! ### 22. I like using vCita for my business **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole S. | Owner, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2018 **What do you like best about vcita?** The on boarding process was quite straightforward. Once you get it set up it is pretty easy to use. **What do you dislike about vcita?** It took me a while to figure out how to stop it messaging me every half hour, but that was because I hadn't understood how to schedule the recurring appointments properly. **What problems is vcita solving and how is that benefiting you?** I wanted clients to be able to make appointments online and view files relevant to my business online. ### 23. I found all clients preferred to arrange meetings directly so didn't use vcita **Rating:** 3.0/5.0 stars **Reviewed by:** john c. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2018 **What do you like best about vcita?** Easy to install & use, and to convey to clients **What do you dislike about vcita?** Nothing-easy to install and inexpensive, and ideal for hat I thought I needed. **What problems is vcita solving and how is that benefiting you?** Ability to offer clients the chance to arrange appointments without me.However not really needed ### 24. I am a user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2018 **What do you like best about vcita?** The best it has is it never fails, the end user adapts very quickly **What do you dislike about vcita?** maybe it's not as flexible as it used to be **What problems is vcita solving and how is that benefiting you?** Organize tee time of departure of a golf club ### 25. Great for the past 4 years!!been **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2018 **What do you like best about vcita?** I've been using VCita for 4 years. It's been great. It's a lightweight CRM that allows clients a direct link to our company. Our customers love it and som do our enployees. **What do you dislike about vcita?** They have changed the packages over and it will be good to have them stable for a while. **What problems is vcita solving and how is that benefiting you?** Customer scheduling, document submission, and easy payments. ### 26. I would want to keem it for us in next days **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2018 **What do you like best about vcita?** The security for client and the useful tool for client. Indeed they have a CRM with a showcase. **What do you dislike about vcita?** When I have a question, It's difficult to speak with somebody. You have Facebook page, but you need to use zendesks tools. **Recommendations to others considering vcita:** Make an improvement to the helpdesks for all around the world, quickly. **What problems is vcita solving and how is that benefiting you?** payment, notifivztion for zll needed. ### 27. Fill your day they way you want **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about vcita?** This system allows clients to choose up to three appointment times then you choose the best that works with your schedule!!! **What do you dislike about vcita?** The initial cost until clientele is built up! **What problems is vcita solving and how is that benefiting you?** Apointment reminds! ### 28. Great for free consults **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about vcita?** I like that I know what people are looking for before they schedule a free consult with me. And I like the ease for users to contact me. **What do you dislike about vcita?** I only dislike having to pay for the service, and wish it was still free! **What problems is vcita solving and how is that benefiting you?** I like the steady flow of consults I get, and that I know what Service people are looking for before I take their calls . ### 29. Secure Document Sharing, Easy Scheduling, Improved Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2016 **What do you like best about vcita?** To use vCita to increase the way I can have users schedule appointments with me by any Social Media site, my Website, Email Campaigns, and register to attend events/seminars/webinars that I put on all in one place is of the highest quality. The clean and easy to use interface provides for a relaxed atmosphere through the day to interact with customers, clients or prospects. Having vCita automatically inform me and a user of a pending appointment via text and email even on my Smartphone helps me stay very current on what is coming up next. **What do you dislike about vcita?** vCita is in need of greater integrations with lots of other tools used by small business.It is great to hear on their newly created Facebook vCita Users Group page of the plans for more and better integrations per lots of users requesting these functions. **Recommendations to others considering vcita:** Take the time to use the free trial that vCita offers. You will see how great their support is if you need help setting up your LiveSite and website code to have vCita working on your website. Having access to invoicing, follow-up and reminder emails along with text messages add tremendous value. **What problems is vcita solving and how is that benefiting you?** Being able to follow-up with prospects and customers by scheduling time for them to meet with me, be trained or on-boarding a new application with me and to receive payments for online training/support saves me a great deal of time every day which equates to more time reaching out to new customers to help my business grow. ### 30. Two words: More Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2016 **What do you like best about vcita?** The customizable pop up widget is wonderful to get potential client engagement. I first used it to encourage people to book a ten minute free visit with me. I definitely noticed an increase in remote clients/patients after installing the widget. The Facebook and Contact page widgets are also awesome as people can book right through either page. I love that is syncs with Google Calendar. The invoicing function keeps improving and the increase flexibility is helpful including the ability to give a discount. The customer service team is very responsive and even sat down with me for over an hour to discuss future improvements to their platform. I gave them my long wish list. **What do you dislike about vcita?** 1. Currently there is no feature to prevent people from cancelling their appointment without a penalty even though the policy states no cancellations within 48 hours. People can still cancel and are "surprised" when they get invoiced a cancellation fee. I think there should be a warning pop up for anyone trying to cancel their appointment within 48 hours that says "You are attempting to cancel your appointment within 48 hours. You may incur a cancellation fee as per the cancellation policy. Do you still wish to continue?" 2. There is no way for patients to book a package of appointments and schedule them all at once. It would be great if they could pay directly through the vCita widget and book all five appointment/ten appointments at the same time without having to go in and do it one by one like they do now. 3. Sometimes I have openings in my schedule and the widget says I don't. We've tried to fix it but am not sure why there is a glitch. **Recommendations to others considering vcita:** This is great for healers and coaches growing their business to put on their website. I highly recommend it to my colleagues who are looking to gain new clients/patients. **What problems is vcita solving and how is that benefiting you?** I'm not solving any business problems. Benefits of using this product include: - client engagement and leads ### 31. vCita Online Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2017 **What do you like best about vcita?** The ease of use and customer support are second to none. Im telling you their level of service is absolutely unexpected and it doesnt just stop once you sign either, it just continues, even gets better. Keep up the awesome work!! **What do you dislike about vcita?** Im sure I will find something, but, for now, I honestly cannot think of anything I dislike. Keep up the awesome work all! **Recommendations to others considering vcita:** Its so incredibly inexpensive and once you have finally implemented the products you will begin to realize they offer even more than you thought you knew. Doors will open and more customer contact will naturally occur whether you like it or not! We absolutely love it and will continue using their systems for the foreseeable future! **What problems is vcita solving and how is that benefiting you?** Offering customers additional means to contact/connect with us, whether during or after hours and our customer are beginning to really take advantage of it ## vcita Discussions - [What is vcita used for?](https://www.g2.com/discussions/what-is-vcita-used-for) - 1 upvote - [What does Vcita do?](https://www.g2.com/discussions/what-does-vcita-do) - [Does vcita have an app?](https://www.g2.com/discussions/does-vcita-have-an-app) - [How does vcita work?](https://www.g2.com/discussions/how-does-vcita-work) - [Quel est la meilleur façon pour devenir Xpert VCITA et développer un partenariat ?](https://www.g2.com/discussions/34573-quel-est-la-meilleur-facon-pour-devenir-xpert-vcita-et-developper-un-partenariat) - 2 upvotes - [View vcita pricing details and edition comparison](https://www.g2.com/products/vcita/reviews?open_modal_url=%2Fproducts%2Fvcita%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvcita%252Freviews%26source%3Dsticky_header_pin&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+13%3A26%3A30+-0500&secure%5Bsession_id%5D=eb639344-c907-4729-8691-121737355824&secure%5Btoken%5D=14de6238f7b4cc65252a6536d58f0e3e96261682e78f3b701ff3bbab4c626d23&format=llm_user) ## vcita Integrations - [Duda](https://www.g2.com/products/duda/reviews) - [POWR](https://www.g2.com/products/powr/reviews) ## vcita Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Bill Generation** - Templates - Digital Billing - Recurring Billing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Salesforce Integration **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Content** - Automation **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Bill Processing** - Batch Invoicing - Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Analytics** - Due Dates - KPIs - Payment Tracking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments **Personalization** - Branding - Links **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Integration** - Accounting - Payments - ERP - Account Sync **Platform Additional Functionality** - Pre-Built Connectors - Dashboard - Cloud - Mobility - Messaging **Security** - POS Verification **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform Reporting and Analytics** - Reporting - Forecasting **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Support Analytics **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Marketing Automation** - Campaign Management - Lead Management - Marketing Analytics **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Sales Force Automation** - Pipeline Management - Task Management - Product and Price List Management - Quote and Order Management - Contract Management **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Financial Services CRM** - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top vcita Alternatives - [Thryv](https://www.g2.com/products/thryv/reviews) - 4.3/5.0 (1,893 reviews) - [HoneyBook](https://www.g2.com/products/honeybook/reviews) - 4.5/5.0 (237 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)