--- title: VCC Live Reviews meta\_title: 'VCC Live Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 164 reviews by the users' company size, role or industry to find out how VCC Live works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 164 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### VCC Live Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **intuitive and user-friendly interface** of VCC Live, facilitating seamless navigation and configuration. [(21 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1195851&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** of VCC Live, highlighting prompt responses and proactive assistance from the team. [(18 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196033&qs=pros-and-cons#reviews) Users highlight the **exceptional support** from VCC Live, noting the team's dedication and prompt assistance in every situation. [(14 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196591&qs=pros-and-cons#reviews) Users appreciate the **wide range of detailed reports** that VCC Live provides, enhancing their reporting capabilities. [(12 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1195960&qs=pros-and-cons#reviews) Users value VCC Live for its **100% stable operation** , ensuring reliable delivery and effective performance during campaigns. [(11 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196646&qs=pros-and-cons#reviews) Users find the **customization difficult** , citing complicated setup processes and insufficient guidance for settings adjustments. [(6 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196054&qs=pros-and-cons#reviews) Users find a significant **lack of clarity** in VCC Live, making navigation and understanding difficult. [(6 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=2040583&qs=pros-and-cons#reviews) Users report **user interface issues** with VCC Live, finding navigation complicated and outdated, impacting overall usability. [(6 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196101&qs=pros-and-cons#reviews) Users find the **UI design poor** , noting that navigation is confusing and the interface feels outdated. [(5 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1941478&qs=pros-and-cons#reviews) Users often face **usability issues** with VCC Live, finding the setup processes complicated and support documentation lacking. [(5 mentions)](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196206&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of VCC Live ##### 1. Ease of Use Users value the **intuitive and user-friendly interface** of VCC Live, facilitating seamless navigation and configuration. [ See 21 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1195851&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you like about VCC Live? I like VCC Live for its reliable delivery and clear reporting. I appreciate their responsive customer support, which helps us adjust setups and optimi SK Soós K. Small-Business (50 or fewer emp.) 4.5/5 "Outstanding Experience—Exceeded Expectations" What do you like about VCC Live? I can set everything up easily and fine-tune it. ##### 2. Customer Support Users praise the **exceptional customer support** of VCC Live, highlighting prompt responses and proactive assistance from the team. [ See 18 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196033&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you like about VCC Live? I like VCC Live for its reliable delivery and clear reporting. I appreciate their responsive customer support, which helps us adjust setups and optimi ![kiss b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kiss b.") KB kiss b. Enterprise (\> 1000 emp.) 5.0/5 "I'm working in VCC Live more then 2 years. At this time no fatal problem, no big issues." What do you like about VCC Live? Ease of Use; Customer Support; Number of Features ##### 3. Helpful Users highlight the **exceptional support** from VCC Live, noting the team's dedication and prompt assistance in every situation. [ See 14 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196591&qs=pros-and-cons#reviews) See Related User Reviews ![Krisztina D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krisztina D.") KD Krisztina D. Small-Business (50 or fewer emp.) 5.0/5 "We exactly got what we wanted" What do you like about VCC Live? Excellent support, flexible attitude. Easy to use. Access anywhere. Provides so many solutions. Constantly evolving system. DH Daniel H. Small-Business (50 or fewer emp.) 5.0/5 "VCC is a reliable application" What do you like about VCC Live? I really like that I can gather every type of report which I need, also it's a reliable application with a great support. ##### 4. Reporting Users appreciate the **wide range of detailed reports** that VCC Live provides, enhancing their reporting capabilities. [ See 12 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1195960&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you like about VCC Live? I like VCC Live for its reliable delivery and clear reporting. I appreciate their responsive customer support, which helps us adjust setups and optimi JB János B. Mid-Market (51-1000 emp.) 5.0/5 "Great Reporting Features, But Can Be Unpredictable" What do you like about VCC Live? Reporting possibilities, fast project creation ##### 5. Reliability Users value VCC Live for its **100% stable operation** , ensuring reliable delivery and effective performance during campaigns. [ See 11 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196646&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you like about VCC Live? I like VCC Live for its reliable delivery and clear reporting. I appreciate their responsive customer support, which helps us adjust setups and optimi DV Déri-Balogh V. Mid-Market (51-1000 emp.) 5.0/5 "Fast, Simple, and Transparent" What do you like about VCC Live? A stable and fast system that runs smoothly and works reliably. ### 5 Cons or Disadvantages of VCC Live ##### 1. Customization Difficulty Users find the **customization difficult** , citing complicated setup processes and insufficient guidance for settings adjustments. [ See 6 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196054&qs=pros-and-cons#reviews) See Related User Reviews ![Greta G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greta G.") GG Greta G. Mid-Market (51-1000 emp.) 3.5/5 "Efficient Calling, Room for Improvement in Chat and QA" What do you dislike about VCC Live? I believe the chat interface could be improved, as it is not on the same level as the telephony functions. Several essential features are missing, whi ![Jānis .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jānis .") J Jānis . Mid-Market (51-1000 emp.) 4.5/5 "Flexible, well considered solution" What do you dislike about VCC Live? Process of setting up SIP trunks seems overcomplicated - very long. Charge for each SIP trunk connection. Even with Asterisk this process is much fast ##### 2. Lack of Clarity Users find a significant **lack of clarity** in VCC Live, making navigation and understanding difficult. [ See 6 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=2040583&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you dislike about VCC Live? The interface could be simplified to make navigation more intuitive. Some sections could be grouped and renamed more clearly, and the navigation struc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Interface and Features, But Dashboard Creation Needs Improvement" What do you dislike about VCC Live? make dashboard creation easily as we have all information but visibility is not much clear ##### 3. User Interface Issues Users report **user interface issues** with VCC Live, finding navigation complicated and outdated, impacting overall usability. [ See 6 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196101&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you dislike about VCC Live? The interface could be simplified to make navigation more intuitive. Some sections could be grouped and renamed more clearly, and the navigation struc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Please review comments bellow." What do you dislike about VCC Live? VCC build very user unfriendly. Without an understanding of the thinking process of developers not much you can do. The helping articles have very lit ##### 4. Poor UI Design Users find the **UI design poor** , noting that navigation is confusing and the interface feels outdated. [ See 5 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1941478&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable Communication Tool with Excellent Support" What do you dislike about VCC Live? The interface could be simplified to make navigation more intuitive. Some sections could be grouped and renamed more clearly, and the navigation struc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Impressive support team and user-friendly interface for call center operations." What do you dislike about VCC Live? Overall, the system works well, but occasionally the interface could be simplified to make daily navigation even faster. ##### 5. Usability Issues Users often face **usability issues** with VCC Live, finding the setup processes complicated and support documentation lacking. [ See 5 mentions ](https://www.g2.com/products/vcc-live/reviews?filters%5Bsentiment_snippet%5D=1196206&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.0/5 "Please review comments bellow." What do you dislike about VCC Live? VCC build very user unfriendly. Without an understanding of the thinking process of developers not much you can do. The helping articles have very lit ![Nikita L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikita L.") NL Nikita L. Mid-Market (51-1000 emp.) 3.5/5 "Good Web Version, Needs Easier Access & Supervisor Tools" What do you dislike about VCC Live? Some functions are harder to access than they should be, and the interface can feel complicated at times. It’s not always very user-friendly when you ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ View All Alternatives ](https://www.g2.com/products/vcc-live/competitors/alternatives) MM Mikus M. Sales Team Manager Small-Business (50 or fewer emp.) 11/4/2025 "VCC Live is the go-to solution" 4.5/5 What do you like best about VCC Live? Very useful for efficiently managing the call center, agent work, and the entire call flow from start to finish Review collected by and hosted on G2.com. What do you dislike about VCC Live? In my experience, I have no complaints. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? VCC Live helps manage call centers efficiently—agent workflows, call routing, and reporting are smooth and reliable. No complaints from my experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Krisztina D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krisztina D.") KD Krisztina D. Customer Service Manager Financial Services Small-Business (50 or fewer emp.) 8/2/2019 "We exactly got what we wanted" 5/5 What do you like best about VCC Live? Excellent support, flexible attitude. Easy to use. Access anywhere. Provides so many solutions. Constantly evolving system. Review collected by and hosted on G2.com. What do you dislike about VCC Live? We would like to extend it for all areas of customer service, so we are waiting for the perfect e-mail management module. Review collected by and hosted on G2.com. Recommendations to others considering VCC Live: VCC Live team are very helpful. The implementation was really problem free. The software and the company are always going in the right direction. We could safe time and money compared to the previous system. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? We could get rid of other softwares. Our workflows have become easier. We could save time and money. We can ensure the business continuity in all case. Any statistics can be extracted. Review collected by and hosted on G2.com. Show More Response from Dan Deschidar of VCC Live [Editedit](https://www.g2.com/survey_responses/vcc-live-review-2908397/official_response/edit) Dear Krisztina, thanks for leaving us such a wonderful review and such valuable feedback. Our Email feature got several improvements in the past few months. Please do not hesitate to reach out to your Key Account Manager or support@vcc.live for more details on this. 9/11/2025 Validated ReviewerSource: OrganicAI Translated MN Marina N. Manager Small-Business (50 or fewer emp.) 4/8/2025 "Effective and User-Friendly Solution for Debt Collection Call Center" 5/5 What do you like best about VCC Live? We have been using VCC Live for our debt collection call center department, and it has proven to be an efficient and user-friendly platform. What I appreciate the most is its intuitive interface and advanced features for monitoring and reporting, which allow us to have clear visibility over our team’s performance. Additionally, the support team is incredibly professional and responsive, always ready to assist with any issues or questions we may have. All in all, VCC Live is a valuable tool for optimizing and enhancing our debt collection call center operations. Review collected by and hosted on G2.com. What do you dislike about VCC Live? Currently, I have nothing to add; we are still discovering tools within VCC that are helpful. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? VCC Live is helping us streamline our debt collection processes by providing a user-friendly interface and powerful reporting tools. It allows us to track agent performance in real-time, improving efficiency and ensuring better outcomes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 9/23/2025 "Please review comments bellow." 3/5 What do you like best about VCC Live? I like the variability of features VCC provides. Review collected by and hosted on G2.com. What do you dislike about VCC Live? VCC build very user unfriendly. Without an understanding of the thinking process of developers not much you can do. The helping articles have very little information and does not help. Sometimes is had outdated information. Video guides missing at all. So the only option i have i always contact support. Very gladly support is reactive and explains well. Almost everything is just complicated. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? Less manual job, automated database upload and executing. At least no management needed if everything is set up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Szabó D. sales manager Telecommunications Small-Business (50 or fewer emp.) 9/5/2024 "Very usefull applicaton and very helpful costumer support" 5/5 What do you like best about VCC Live? easy to use, easy to create new campaigns all the datas and statictics in one place Review collected by and hosted on G2.com. What do you dislike about VCC Live? sometimes the datas are updated slowly and i cant get the proper statictics immediately Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? To call 10 or more clients at the same time, we dont have to dial manually Review collected by and hosted on G2.com. Show More Response from Dan Deschidar of VCC Live [Editedit](https://www.g2.com/survey_responses/vcc-live-review-10180977/official_response/edit) Thank you for sharing your experience with us and the community. We are happy you found our solution easy to use and helpful. As for data and how fast it refreshes. The data refresh should happen instantaneously (max. a few seconds later). What I'm thinking is that it might have something to do with the internet connection quality: that might happen. VCC Live recommends a stable internet connection, with at least 200 kbps bandwidth per user. Connecting via Wi-Fi or mobile data is not recommended. Our advice, for your situation, is to connect to the internet via ethernet (a wired connection), if possible. 8/27/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller JB János B. Project manager Mid-Market (51-1000 emp.) 10/22/2025 "Great Reporting Features, But Can Be Unpredictable" 5/5 What do you like best about VCC Live? Reporting possibilities, fast project creation Review collected by and hosted on G2.com. What do you dislike about VCC Live? Sometimes random program freezing, nothing else Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? mobile caller ID possibility Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![ádám t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ádám t.") ÁT ádám t. Data Analyst, Administrator Mid-Market (51-1000 emp.) 3/26/2025 "A Strong and Nearly Flawless Application – Minor Tweaks Could Make It Perfect" 4.5/5 What do you like best about VCC Live? "The supportive staff stands out—they’re incredibly responsive (usually replying within the day) and genuinely helpful. There’s a learning curve at first, but once you’re familiar with the interface, it becomes intuitive and easy to manage. Overall, it’s a smooth and reliable platform i use it almost every work day. Review collected by and hosted on G2.com. What do you dislike about VCC Live? The platform works well overall, but managing policy changes across multiple projects can be time-consuming. Since settings aren’t globally applied, we have to update each project individually—a centralized adjustment feature would save a lot of effort. That said, it’s a relatively small pain point in an otherwise efficient system. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? VCC Live has been instrumental in streamlining our customer service operations. Before, we managed over 80+ scattered phone numbers across the country, which created confusion for customers and inefficiencies for our team. Now, we’ are unifying everything under a single number—making it simpler for customers to reach us and far easier for our team to track and manage cases. Benefit: This has significantly improved response times, reduced missed calls, and strengthened our brand’s accessibility Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 8/22/2025 "in connection with the management, support, and development of the program" 5/5 What do you like best about VCC Live? One of the key benefits of the program is its user-friendly interface and high level of customizability, particularly in terms of reporting, campaign configuration, and script design. Review collected by and hosted on G2.com. What do you dislike about VCC Live? It would be beneficial to offer a wider variety of themes and allow for personalized color configurations, rather than limiting users to only light and dark modes. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? The system streamlines the handling of databases and the scheduling of calls, while also offering inbound line support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![kiss b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kiss b.") KB kiss b. manager Enterprise (\> 1000 emp.) 9/12/2025 "I'm working in VCC Live more then 2 years. At this time no fatal problem, no big issues." 5/5 What do you like best about VCC Live? Ease of Use; Customer Support; Number of Features Review collected by and hosted on G2.com. What do you dislike about VCC Live? Nothing, in my opinion the VCC Live is very good company. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? Financial stats and invoice Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/22/2025 "Impressive support team and user-friendly interface for call center operations." 5/5 What do you like best about VCC Live? VCC Live is very intuitive and easy to use. The implementation was smooth, and the integration with our existing systems was straightforward. I especially appreciate the flexibility of campaigns, the wide variety of communication channels (calls, SMS, WhatsApp), and the detailed reporting tools. The customer support team is also responsive and helpful whenever questions arise. Review collected by and hosted on G2.com. What do you dislike about VCC Live? Overall, the system works well, but occasionally the interface could be simplified to make daily navigation even faster. Review collected by and hosted on G2.com. What problems is VCC Live solving and how is that benefiting you? VCC Live helps us manage multi-channel customer communication efficiently, automate repetitive processes, and track team performance in real time. It has improved our contact rates and reduced manual work significantly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Contact Center Workforce](https://www.g2.com/categories/contact-center-workforce) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Intranet software that integrates with office 365](https://www.g2.com/discussions/intranet-software-that-integrates-with-office-365)[What is the top-rated IT alerting software for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-it-alerting-software-for-enterprises)[Which C/C++ integrated development environments (IDEs) run smoothly on moderate hardware without excessive memory consumption during compilation?](https://www.g2.com/discussions/which-c-c-integrated-development-environments-ides-run-smoothly-on-moderate-hardware-without-excessive-memory-consumption-during-compilation) [Which AI sales assistant software do other businesses use](https://www.g2.com/discussions/which-ai-sales-assistant-software-do-other-businesses-use)[Best AI platforms for generating unit tests and improving code coverage automatically](https://www.g2.com/discussions/best-ai-platforms-for-generating-unit-tests-and-improving-code-coverage-automatically)[Pros and Cons Details](https://www.g2.com/products/vcc-live/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)