SW
Simon W.
Health and Safety Officer
Enterprise (> 1000 emp.)
"In safe hands with Vatix Protector"
5/5
What do you like best about Vatix?

Vatix provides an excellent system for us to ensure our team of lone workers are kept as safe as possible when working remotely across the UK. The staff themselves have really engaged with the system due to its ease of use and convenience. I am able to monitor their usage easily from our Head Office via the Admin access and have benefitted greatly from the technical support of the Vatix support staff and personal contact with our Vatix Account Manager. All queries are dealt with very quickly, and our workers feel safer knowing they have assistance only a button away should they require it. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

I have no negative experience of using Vatix Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Exactly what the business needs"
4.5/5
What do you like best about Vatix?

Vatix has been a great solution to our HSE needs. It is easy to navigate and customise. We are able to easily collect data in one place. The techical support has been fanstastic, in saying that, I have not had many occrances where the system was not working. It is a system we are looking to use every day. I was not present at the time of implementation but from feedback I was told only positive things. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

occasionally when you try to log in, the system doesn't infrom you that you have entered incorrect datail but the screen remains the same which can be consufing. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"New to the system and delighted with the simplicity"
5/5
What do you like best about Vatix?

The system is so uder friendly and it has allowed me to integrate into my new role and the organisation with ease. It holds all the information I need at my fingertips and the search, filter and reporting functions are so helpful. When I have asked for support it's been on hand straight away, provided in layman's terms and solutions found in minutes. I'd recommed the system to anyone looking for an incident reporting system Review collected by and hosted on G2.com.

What do you dislike about Vatix?

I haven't found anything as yet which is unusual but says a lot about the developers and how much they listen to feedback from users. Review collected by and hosted on G2.com.

CB
Chris B.
Head of HSE
Mid-Market (51-1000 emp.)
"An intuitive system with excellent customer support."
5/5
What do you like best about Vatix?

The Vatix systems does everything we need it to straight out of the box, with minimum customisation. The system is intuitive and easy to use. The support from Vatix has been excellent, the implementation was easy and completed ahead of schedule. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

So far there hasn't been anything to complain about. Review collected by and hosted on G2.com.

Rebeca L.
RL
Rebeca L.
People Manager (Interim)
Small-Business (50 or fewer emp.)
"Vatix is excellent."
5/5
What do you like best about Vatix?

Vatix - as an organisation are great. Customer service - excellent. I have liaising with James and Vu and both have been always very helpful, patient, going the extra mile and really supportive towards my organisation in time of transition when merging with another. The system is easy to use and easy to manage. Implementation was not an issue at all. We use Vatix devices on dayly bases and our team members have chosen this device over any other. The integration was easy from the start and even more, Vatix have been over supportive. Cannot express more gratitude. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

I have nothing to complain about. We have some old devices, I could humbly suggest a small improvement - for the device to have more ways of carring it. Maybe adding different way of holding the devise apart from the landyard. Review collected by and hosted on G2.com.

Shannon O.
SO
Shannon O.
Person In Charge
Enterprise (> 1000 emp.)
"Excellent tool for accident/incident management"
4.5/5
What do you like best about Vatix?

Vatix has revolutionalised how we handle and deal with reporting and incident management in our organisation. It's a very effective tool. The user interface is intuitve making it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

Nothing to date. Any queries are responded to in a timely manner. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"A vast improvement on our previous product."
5/5
What do you like best about Vatix?

Great support from initial enquiry to sign up and delivery. We had a difficult set of criteria to navigate and we received fantastic input and problem solving from all concerned enabling us to offer employees a functioning lone worker protection via use of the mobile app. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

From our perspective there is nothing to dislike about using Vatix. System is in daily use and we have peace of mind knowing we have easy access to customer support if needed. Review collected by and hosted on G2.com.

TT
Tania T.
Senior Social Care Worker
Mid-Market (51-1000 emp.)
"Effective"
5/5
What do you like best about Vatix?

Vatix is a great instrument of work as since I'm using it it made my work easy, we can accurately record incidents that help us prevent further risk. It is also a very straightforward service, not complicated and pretty much accurate covering all our bases of safety. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

There is nothing to dislike about Vatix as it serves its purpose 100%. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Health and Safety Software"
3.5/5
What do you like best about Vatix?

Customizable

Simplifies reporting, data analysis and presentation

Easy to access on both PC and mobile Review collected by and hosted on G2.com.

What do you dislike about Vatix?

Long trial process

Sometimes duplicates are submited, which are not filtered Review collected by and hosted on G2.com.

TW
thea W.
Mid-Market (51-1000 emp.)
"Daily Vatix User"
5/5
What do you like best about Vatix?

Vatix is super easy to use and does exactly what you need. The support team are very responsive and they're helping us develop Vatix into exactly what we need. They have been with us from the start and we are growing and evolving. Vatix is scalable and can be developed to fit your company. Review collected by and hosted on G2.com.

What do you dislike about Vatix?

Reporting is the only area that needs more attention - but this is something I know the team are working on. Review collected by and hosted on G2.com.