Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Easy Device Rollouts with Printers Auto-Installed and Ready for Users"
5/5
What do you like best about PrinterLogic?

Once it’s set up, it’s easy to roll out devices and have printers automatically installed and ready to go for users. It saves a lot of time compared with having to handle each installation individually. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

Not too much to report. I support end users, so when issues come up, it’s usually pretty straightforward to reinstall the printers and drivers and get everything working again. Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thank you for this excellent review! Your 5-star rating and focus on streamlined device rollouts and user readiness resonates deeply with government organizations managing complex, multi-office printing environments.

What stands out in your feedback is the operational efficiency you've achieved. The shift from handling printer installations individually to having them automatically deployed and ready for users represents a significant productivity gain—especially across multiple offices where coordination and consistency are critical. In government administration, where asset tracking, compliance, and standardization matter, this kind of automated approach reduces human error and accelerates onboarding.

Your experience with straightforward troubleshooting is important too. Intelligent print automation isn't just about deployment; it's about creating predictable, manageable systems that your end-user support team can confidently handle. When issues do arise, having a well-architected platform means your support specialists can quickly diagnose and resolve problems rather than spending hours on complex driver troubleshooting.

The fact that you've successfully streamlined printing across multiple government offices tells us PrinterLogic is delivering exactly what enterprise government environments need: consistency, reliability, and ease of management at scale. Your users get printers ready to go, your IT team saves significant time, and your organization reduces support overhead.

Thank you for being a valued PrinterLogic customer and for sharing your positive experience with the government administration community.

Qais R.
QR
Qais R.
system admin
Enterprise (> 1000 emp.)
"All Printers in One Place with Easy Driver Selection"
4/5
What do you like best about PrinterLogic?

I like how it aggregates all the printers in one location and allow us to select the correct drivers easy. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

I can't think of anything negative to say. Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thank you for this straightforward review, Qais! We appreciate your feedback and your clear endorsement of how PrinterLogic simplifies printer management for your enterprise.

Your observation about aggregating all printers in one location with intuitive driver selection captures one of the core strengths of our platform. For system administrators managing large-scale environments, this centralized visibility and easy driver management translates directly to fewer support requests and faster troubleshooting.

What we especially like about your experience is highlighting how new user onboarding has been transformed. The seamless ability for new employees to independently add printers to their computers without requiring IT intervention is exactly what intelligent print automation delivers. In an enterprise environment, this self-service capability compounds across hundreds or thousands of new hires annually—dramatically reducing manual workload while improving user experience and time-to-productivity. Your team can focus on strategic infrastructure initiatives instead of handling repetitive printer setup requests.

The fact that you can't identify any negatives speaks volumes about the fit PrinterLogic provides for your enterprise needs. Thank you for being a valued customer and for the positive feedback.

PF
Pat F.
Infrastructure Manager
Enterprise (> 1000 emp.)
"Modernized Printing and Management"
4.5/5
What do you like best about PrinterLogic?

PrinterLogic is extremely flexible when it comes to a mobile workforce. We auto deploy printers based on which a user is on at any given time. This removes the need for the user to go out and manually map the printer they need at that site. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

Version 4 drivers from printer vendors are increasing in numbers but still not supported by Vasion. I know this is out of their control, but it will need to be addressed sooner or later. Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Eliminating print servers is what we are known for, and we continue to build on that with our Intelligent Print Automation platform. Thank you for the honest feedback; we will use it to continue to make things easy and effective to use.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"PrinterLogic Saves Hours on Driver Installs and Updates"
5/5
What do you like best about PrinterLogic?

PrinterLogic has saved countless hours installing and updating drivers. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

When you need to set up a one-off driver to handle a specific special project, either you use a license to set up the modified driver, or have to set the driver up manually on a PC. This downside is more circumstantial, and not really a fault of PrinterLogic. Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thanks so much for the review! It's awesome to hear that PrinterLogic is saving your team hundreds of hours on driver installation and updates. That's exactly what we built it for.

Your point about one-off drivers for special projects is fair. We know those situations pop up, and we appreciate you being realistic about that trade-off. It's definitely an edge case that doesn't reflect the day-to-day value you're getting.

What really matters is that you've freed up massive amounts of time for your team. In healthcare, where your IT staff is stretched thin managing critical systems, having intelligent print automation take driver management off your plate means you can focus on things that directly impact patient care and hospital operations. Those hundreds of hours add up fast, especially across an enterprise health system.

Thanks for choosing PrinterLogic and for the kind words.

ZH
Zoe H.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Easy End-User Interface and Seamless Printer Management"
4.5/5
What do you like best about PrinterLogic?

seamless printer management and easy interface for end users Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

configurations for different devices such as Apple or Windows are handled differently Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thank you for taking the time to share this review, Zoe! We're glad to hear that PrinterLogic is delivering a seamless experience for your end users and simplifying printer management for your IT support team.

Your observation about Apple and Windows configuration differences is an important one. These distinctions often reflect the fundamental architectural differences between macOS and Windows operating systems, and we work continuously to bridge those gaps. We'd welcome the opportunity to connect you with our support team if there are specific configuration workflows you'd like to optimize for either platform.

What we love most about your review is highlighting the self-service benefit—this is where intelligent print automation truly shines. By empowering end users to independently locate and install the printers they need, you've dramatically reduced support tickets and freed your IT team to focus on higher-value strategic work. In a mid-market environment, that shift from reactive support to end-user empowerment is a game-changer for both operational efficiency and team morale.

The seamless management you've experienced behind the scenes is what makes this end-user simplicity possible. Thank you for choosing PrinterLogic and for the thoughtful feedback.

DB
Daniel B.
IT Systems Engineer
Mid-Market (51-1000 emp.)
"Effortless Printer Management and Scalability"
4.5/5
What do you like best about PrinterLogic?

This product is very easily scalable and can very effectively manage all our printers and print drivers in one area without issue. Also the ability to control all client versions or even Identity Management control. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

There have been a few recurring issues with Printers going offline for no reason, either by loss of communication to the Service Client machine or their API services, this however has not been happening as often which is why I only removed 1 Star. There was also a time where they were having a lot of back end service outages for a time which made us reconsider renewing their service contract. This of course has now stopped and have only had a few issues very rarely. Review collected by and hosted on G2.com.

Response from Amanda Derrick of PrinterLogic

Thank you so much for your candid review, Daniel! I'm so glad that your overall experience has been positive. Please reach out if you hit any issues, our team is happy to help get them resolved. Cheers!

Robin C.
RC
Robin C.
Campus Technology Support Specialist
Enterprise (> 1000 emp.)
"Love it"
4.5/5
What do you like best about PrinterLogic?

The thing I like the best about Vasion Print is it's ease of use Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

Nothing really comes to mind for negatives. Review collected by and hosted on G2.com.

Rick P.
RP
Rick P.
Field engineer II
Mid-Market (51-1000 emp.)
"Excellent Local Print Spooling and Admin Control"
5/5
What do you like best about PrinterLogic?

local print spooling

admin control management Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

could do better with color printing management Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"PrinterLogic makes managing and adding new printers easy!"
5/5
What do you like best about PrinterLogic?

I love being able to quickly add new printers/copiers without having to deal with the hassle of figuring out which one I need. Staff appreciate being able to access the list of printers from their task bar Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

The UI could be a little more user friendly Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thank you for leaving your review. It is great to hear we are making life easier!

AS
Austin S.
IT Support 1
Enterprise (> 1000 emp.)
"Easy Printer Discovery and Driver Installs Made Simple"
4/5
What do you like best about PrinterLogic?

Ease of use; know where printers are located in a location & able to install software/drivers for them easily. Review collected by and hosted on G2.com.

What do you dislike about PrinterLogic?

Sometimes when using it it'll ask for a code that no one has so you have to manaully add the printer Review collected by and hosted on G2.com.

Response from Channon Voyce of PrinterLogic

Thank you for this practical review, Austin! Your focus on the real-world benefit of knowing printer locations and easily installing drivers reflects exactly what IT support teams need on the front lines.

Your note about the code request issue is valuable. Those scenarios typically occur when a printer requires activation or authentication that's environment-specific, and we understand the friction when the code isn't readily available. We'd encourage you to connect with our support team about the specific printer models or scenarios triggering this—there may be configuration approaches or workarounds that reduce manual intervention in these edge cases.

What we love most about your experience is how PrinterLogic simplifies the fundamentals of printer management. The ability to quickly discover nearby printers by location and seamlessly install drivers represents intelligent print automation at its core. For IT support specialists like you managing high-volume user support, reducing the steps between "user needs a printer" and "printer is installed and working" directly reduces your ticket volume and improves resolution time.

Your observation about managing multiple printers on a single computer and viewing job queues in real-time captures the visibility modern IT support requires. When you can track what's printing, where jobs stand, and troubleshoot from a unified interface, support interactions become faster and more efficient.

Thank you for being a PrinterLogic customer and for the feedback that helps us refine the user experience.