The Admin Client UI is extremely friendly reminiscent of Access but future forward. Integration points are great. Review collected by and hosted on G2.com.

Inquiry Manager has a lot of room to grow when I can design a full ticketing suite (including Parent/Child relationship) in Smartsheet. No Presenter Adaptive Report template, thus, joining back end tables with self references to enable metric reporting for monitoring (e.g., SLA, Repeat Offenders, Enablement Enhancements). Inquiry Workflow Form cannot be edited post start distribution. ELT does not migrate from legacy Saved Imports. They need to be copied and edited within ELT. Review collected by and hosted on G2.com.

After adding Varicent to our sales technology platform, we've seen a very high adoption rate as well as our sales leadership is using our payee reports for strategic planning for our sales force. The ability to show opportunity and bonus potential updated daily with actual results provide our organization the right incentive and knowledge to drive sales results. Review collected by and hosted on G2.com.

Working with extremely large datasets can be challenging. The more complex you're data model the more we have to break things into many more calculation layers to achieve results without impacting performance. Review collected by and hosted on G2.com.

Varicent has been a game changer for the inquiry process. We have simplified the process, added controls, improved admin review and processing of inquiries. Presenter adaptive is a game changer for reporting. The functionality has led to an enhanced customer experience and decreased the research process for admins. Review collected by and hosted on G2.com.

There are features in the inquiry workflow I would love to see. I understand there is significant benefit from working in the admin portal however that is not possible for my team. As a result of working in the sales portal we are unable to assign inquiries. If the message center could also allow for individual adjustments to columns it would improve our iuser experience. Review collected by and hosted on G2.com.

I'm liking all the new AI capabilities to help our commission processing run smoother Review collected by and hosted on G2.com.

We recently moved to AWS cloud and it is so slow compared to IBM. Also would like to be able to run more than one calculation at a time Review collected by and hosted on G2.com.

The quickness in replies to open tickets. The significant help and assistance that we have received from our customer success manager has been top-notch. Varicent is open to feedback and will implement changes that customers have requested! Review collected by and hosted on G2.com.

Inability to export a list of tables that is used. It would be nice to be able to export a complete list of individual aspects of the environment. Review collected by and hosted on G2.com.

Varicent offers automation of complex calculation rules reducing manual work significantly. It is very flexible in handling complex compensation models and the reports are very transparent. Vendor support is excellent Review collected by and hosted on G2.com.

The reports are not intuitive sometimes are slow when handling large amount of data. sometimes, it needs technical expertise for initial setup and have to engage vendor for support. Review collected by and hosted on G2.com.

Varicent has a great team of experts that are constantly pushing out new and exciting features and updates. This helps the customers receive the best in industry software. Review collected by and hosted on G2.com.

Sometimes the features that the customers ask for are not attended to. Review collected by and hosted on G2.com.

Varicent offers a highly flexible and robust SPM solution that continues to evolve with the changing needs of the industry. Their commitment to continuous improvement, client engagement, and innovation is unmatched. The partnership they foster with their customers feels truly collaborative—they listen, adapt, and prioritize long-term success over quick wins. The platform’s scalability and configurability make it a standout in complex enterprise environments. Review collected by and hosted on G2.com.

At times, Varicent introduces new products and features that, while innovative, feel disconnected from the day-to-day realities and vernacular of specific industries. There’s sometimes a gap in how these capabilities are positioned and communicated, which can make adoption slower. Bridging this gap by speaking more directly to customer use cases and language would greatly improve rollout and impact Review collected by and hosted on G2.com.

Its flexibility to be configurable to meet any of our business requirements, incentives, and compensation plans. Review collected by and hosted on G2.com.

There is no inherit direct data connections we can establish with out software platforms, this seems to be locked behind their ELT product. Though we already have a solution managing our ELT needs, so the data we receive is already cleaned, and paying the price tag to simply connect directly with our other data platform is a difficult proposal to sell. Review collected by and hosted on G2.com.

There is a lot of flexibility in what can be built in the tool. Being a configuration based tool vs a code based tool makes it something that anyone can learn although that can take a bit of time depending on which tools you have used previously. Review collected by and hosted on G2.com.

It isn't the best UI from an admin perspective for building plan components. It takes a lot of getting used to and some trial and error (as most similar tools do as well) Review collected by and hosted on G2.com.