NT
Nancie T.
Senior Community Manager
Mid-Market (51-1000 emp.)
"Great software but too many options"
3/5
What do you like best about Vantaca?

I love the fat that we can see if owners read our messages. Not only if, but when and how many times. That is awesome!! Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

There are too many options. Too many report options we never knwo what one to use. Hard to find invoices and if they are paid. I would like a back button. A way of navigating back to the oenrs page instead of having to go through the whole process again. Why can we not just hit back and go where were? Too many opions make it confusing. I think it should be simplified. Review collected by and hosted on G2.com.

SD
Stacia D.
Vice President
Mid-Market (51-1000 emp.)
"Vantaca is a great program for HOA management!"
4.5/5
What do you like best about Vantaca?

That it is web based, modern and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

being unable to note violations while leaving it on the same violation step it was currently at. Review collected by and hosted on G2.com.

OT
Omar T.
Senior Community Manager
Small-Business (50 or fewer emp.)
"Vantaca improves communication, and enhances financial transparency for community associations."
5/5
What do you like best about Vantaca?

What I like most about Vantaca is its ability to automate and streamline complex workflows, saving time and ensuring tasks are completed efficiently across all levels of HOA management Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

What I dislike about Vantaca is that its interface can feel a bit unintuitive at times, requiring a learning curve to fully navigate and utilize its features effectively. It also needs to look prettier. Review collected by and hosted on G2.com.

JH
Jamie H.
Community Manager
Mid-Market (51-1000 emp.)
"Moving Forward with Connecting Board, Homeowner's, and Management Staff"
4/5
What do you like best about Vantaca?

The best feature is the mobile app, which allows homeowners and management staff to coordinate efforts, especially with ARC's and violations or communication in general all in one place. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

The website does not feature a back button, so you have to go back to the home page of the task you are working and start over each time. Review collected by and hosted on G2.com.

GL
George L.
LCAM Property Manager
Mid-Market (51-1000 emp.)
"Vantaca is a great product."
5/5
What do you like best about Vantaca?

Vantaca is a great product. It encompasses all the needs of property Manager. I have used this product for almost 3 years. I would recommend this product to all management companies. Everything is at your finger tips. It's a great tool to comunicate with community residents. You will be surprised by all the options to choice. I have used TOPS, Intuit and similiar products, but other products can not hold a candle to Vantaca. Do yourself a favor and try out Vantaca, you will not be disappointed. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

It will take sometime to familiarize and navigate the program, but once you've got a hand on it, it will be the only product you will need to manage your community. Review collected by and hosted on G2.com.

Tristan C.
TC
Tristan C.
Regional Director
Small-Business (50 or fewer emp.)
"Most Robust Property Management Software"
5/5
What do you like best about Vantaca?

I've used a lot of PM software as my time as a property manager and Vantaca is by far the best. I love that Vantaca allows you to build out the system the way you want it and really tailor it to the company's needs. The homeowner portal is very user-friendly and easy to teach. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

The mobile app can be a little glitchy for management. I would like to see timing parameters added to auto-step action items, not just day as is already available but time of day as well. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User review for Assistant Community Manager"
4/5
What do you like best about Vantaca?

Vantaca is very easy to use since on how user friendly it is and it helps us really support all the needs of our homeowners. We use Vantaca everyday for our job role and it easily manages all the association tied up to our company. Vantaca is our one stop shop to support all our clients inquiry. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

Vantaca usually has bug that sometimes doesn't send the email needed to be sent to the homeowner for support and also double paste sentences in documents that are being sent to homeowners which sometimes create confusion. Review collected by and hosted on G2.com.

JR
Jodi R.
Community Association Manager
Small-Business (50 or fewer emp.)
"Vantaca Review-Jodi Roberts-Creative Management"
4/5
What do you like best about Vantaca?

Having the ability to direct the Owners to the Portal where documents are saved, the time that is reduced from having to send is a big help. All the new action items and short cuts that Grayson showed at the training classes was very helpful and informative. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

All the steps that it takes to accomplish a task. Customer Support and the lenghth of time for a response/follow up should be more efficent than it is.

Also would love to have the ability to send texts to residents/owners as most see a text before an email. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful platform that could use a bit more consideration with sudden changes"
3.5/5
What do you like best about Vantaca?

wide array of powerful features and customizable layouts to streamline processes for day-today tasks Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

changes are made seemingly without consideration of how portions of the system work, leading to occasional periods of scrambling to rework a process on the fly to acommodate sudden changes. For example, as an access control coordinator that almost always has a tab open to the homeowner additional information as that's where our access info is stored, having the sudden change of all fields defaulting to collapsed with no toggle means that each time I need to view or edit a homeowner's pool or gate information, I need to expand that section. Review collected by and hosted on G2.com.

NK
Noel K.
Senior Accounting Specialist
Small-Business (50 or fewer emp.)
"Vantaca, Easy Flowing"
4/5
What do you like best about Vantaca?

The action items, useful and resourceful to complete necessary items.

Also, the ability to research items with easy access. Review collected by and hosted on G2.com.

What do you dislike about Vantaca?

It's rare and only happened a few times but we noticed an error, brought it to the attention of support and then was fixed with no explanation. Review collected by and hosted on G2.com.