I really like the action item creation based on our policies, which allows for customization of the workflow to include specific approvals with regional directors and supervisors. The initial setup of Vantaca was great! Review collected by and hosted on G2.com.

I would like the owner portal to include more features like reserving amenities for multiple days and allowing board members to book recurring events on the community calendar, and reserve rooms for those events. The login with code feature doesn't work correctly each time. I want real-time payment posting on Vantaca.net, and it would be great to customize steps so they stand out more, like with color or boldness. The action item pop-out could be more user-friendly and intuitive, maybe with an explanation or grouping. It would be helpful to have a report summarizing association delinquencies, which Vantaca IQ doesn't offer. Immediate notifications for known bugs are important, especially if they affect owners and board members, like the broken amenity request merge tag. I'd like better integration between IQ and Vantaca.net for updating employee lists. Lastly, an update section for our company to post changes to action items or workflows would be useful. Review collected by and hosted on G2.com.

I like that Vantaca is user-friendly and have appreciated the customer service and support. The action item feature is valuable because it lets me keep track of what is being done, when, and by whom. I find it helpful for getting clear and precise financials and having clear communication with the BOD, unit owners, and residents. The excellent reporting menu is a strong point, and the platform is great for owners to pay and communicate. Review collected by and hosted on G2.com.

I've only encountered one issue over the years with Vantaca, specifically with the budget feature. I wish the system could save all created budget drafts to compare initial proposals with what was approved. Also, when exporting the budget to an Excel spreadsheet, it loses formulas and borders, making me manually add formulas and subtotals, which is quite inconvenient. Review collected by and hosted on G2.com.

Ensuring tasks are fully taken care of through the stepping processes Review collected by and hosted on G2.com.

Little behind on software ARC's need to updated and refined as well has online voting. The voting could be a revenue stream for the company and should be part of the integration.

Documents really should be more like file explorer being able to rename and move with Admin access. Review collected by and hosted on G2.com.

I really like Vantaca for its flexibility and customization. It's extremely flexible, molding to our specific management processes and procedures. The customizable action item steps are especially valuable, allowing us to test different processes and figure out what works best for our company. The ability to essentially customize Vantaca based on our management style is a standout feature that I really appreciate. Review collected by and hosted on G2.com.

The one thing that really stands out to me that needs improvement would be the Vantaca managed app. The app update is not exactly sufficient for our management company, and it doesn't have the same features that the previous version has. So we would like to see some upgrade with that area. Review collected by and hosted on G2.com.

It can be set up in a way that works best for our team, and the new updates that give the board more access are great. We also really love the reporting and the live bank recs. Review collected by and hosted on G2.com.

It feels like it's missing some basic features like a universal search bar. There are some updates that feel like really take longer than expected Review collected by and hosted on G2.com.

I use Vantaca for managing properties, handling communications, task tracking, and reminders. It helps me keep things organized by reminding me of tasks so I don't have to remember everything myself. I love the association-level task feature because it ensures I rarely miss a task, with follow-ups that tell me when I need to move forward. This feature prevents last-minute scrambling to pull things together, making my management responsibilities much smoother. Review collected by and hosted on G2.com.

Sometimes emails don't send, and we don't find that out until follow up. There are a lot of small bugs that could be fixed as with any system. The inspection app doesn't keep work orders within the inspection, only violations. This would be nice for easy reporting and RFP creation. The initial setup isn't easy but once you learn how the system works, it can do almost anything. Review collected by and hosted on G2.com.

I like being able to step it to the correct person and/or association. Review collected by and hosted on G2.com.

I do not like how to search for homeowners. It is sometimes a little difficult Review collected by and hosted on G2.com.

I like customizing action items in Vantaca because it helps align with our own processes. The initial setup was very easy and seamless with Franca. Review collected by and hosted on G2.com.

invoice approval customization Review collected by and hosted on G2.com.

Vantaca is continuously evolving, with regular updates and improvements. Review collected by and hosted on G2.com.

We’ve experienced some delays in response times for support tickets, as well as when setting up new associations. Review collected by and hosted on G2.com.

The ease of the FCB integration on the banking side for reconciliation is great. I like the reports and how the accounting/budgeting works Review collected by and hosted on G2.com.

It is a difficult program to use if you are not computer savvy, Lots of set up that we thought the implementation team would do for us so that could have been ALOT better. We did not realize how MUCH there was to set up and that made doing our daily jobs difficult even after a year! Review collected by and hosted on G2.com.