Debra B.
DB
Debra B.
Office Administrator
Small-Business (50 or fewer emp.)
"We've had great service with Vanco and if we have an issue, it gets resolved quickly."
5/5
What do you like best about Vanco Faith?

The ease of uploading the donations into our program. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

I know it's for security reasons, but having to change passwords frequintly Review collected by and hosted on G2.com.

RF
Rick F.
Accountant
Mid-Market (51-1000 emp.)
"Mostly satisfied - you need to fix your reports."
3.5/5
What do you like best about Vanco Faith?

Picture capability.

Easy setup & updating Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Credit card payments require printing 2 reports (not in the Classic version).

Fee additions don't show separately (not in the Classic version). Review collected by and hosted on G2.com.

Maria M.
MM
Maria M.
Financial Secretary
Small-Business (50 or fewer emp.)
"Easy workflow of contributions."
5/5
What do you like best about Vanco Faith?

The most helpful of Vanco Faith is the compatibility with CMS and the easy workflow into financial statements and member contribution reporting. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

There have been some member requests that must be completed by the member so I was unable to personally help them. This becomes some what of an issue for those who are not technologically inclined. Review collected by and hosted on G2.com.

DB
Deann B.
Communications Manager
Small-Business (50 or fewer emp.)
"Good money Management"
4.5/5
What do you like best about Vanco Faith?

Vanco has amazing customer service. I like how I can create a webpage specific just for a fund, and get a QR code and a link. Makes it very convenient. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

While I can create my own webpage, Vanco is very limited to what I can do and the graphics are very sterile looking. I know they are working to improve this. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Our donations are processed and received like clockwork. Very dependable."
4/5
What do you like best about Vanco Faith?

The fact that we can use the mobile app to offer an option to those people who prefer using debit and/ or credit cards. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

I dislike that the person using the app can choose to pay the "fee", but the church still gets a fee. Very misleading. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Vanco Faith"
5/5
What do you like best about Vanco Faith?

Very flexible platform. One of the only donation platforms that allow gifts to multiple funds and one checkout for all of them. We can set up our own webpages. Also, donors can set up a page to monitor past gifts. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Prices are slightly higher than other platforms we looked at. Review collected by and hosted on G2.com.

PE
Phyllis E.
Senior Director of Development
Small-Business (50 or fewer emp.)
"Sometimes difficult to get accurate reporting information back for data input."
3/5
What do you like best about Vanco Faith?

Easy to set up on our website for donor contributions. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Difficult and often inaccurate reporting for data input. Review collected by and hosted on G2.com.

Frank T.
FT
Frank T.
Student Mentor
Small-Business (50 or fewer emp.)
"Good services with great customer support"
4/5
What do you like best about Vanco Faith?

The customer support you receive is great. They are very caring of their customers and want to make sure you are happy. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Until recently their services were a bit outdated. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Very easy to use."
5/5
What do you like best about Vanco Faith?

As Financial Secretary for my Church, using Vanco Faith tools has made my job much more accessible and allows our members to stay up-to-date with offerings. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The interface with Shepherd's Staff Software has caused us problems when either company upgrades. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Easy to use, and easy to get help, if needed."
5/5
What do you like best about Vanco Faith?

The reports I can generate are helpful. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Transaction & post dates are different. Review collected by and hosted on G2.com.