LB
Leah B.
Small-Business (50 or fewer emp.)
"Grateful to have online giving"
2.5/5
What do you like best about Vanco Faith?

I am grateful we can give our members the option for online giving. Only a few of our members use this, but every gift helps / is important. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The reports aren't easy to access or search. The whole process feels cumbersome and I'm not inclined to use it unless I absolutely have to. Review collected by and hosted on G2.com.

KP
Karen P.
Small-Business (50 or fewer emp.)
"Slightly clunky, but gets the job done."
3.5/5
What do you like best about Vanco Faith?

Vanco allows our church to create professional-looking donation and registration pages for regular online giving and events. Customer service is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The interface for creating the registration and donation pages could be more intuitive and offer more options for setting up forms. Review collected by and hosted on G2.com.

SS
Sarah S.
Small-Business (50 or fewer emp.)
"Great Product and great service"
5/5
What do you like best about Vanco Faith?

VANCO Faith is easy to set up and easy to edit/adapt as programs/focus change throughout the year. It has a very friendly user site to make contributions by check or credit card. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

There is a cost to having the flexibility for on-line donations. As the number of online transactions increases, thetotal cost increases. We have found the benefits of having the technology well worth the transaction cost. Review collected by and hosted on G2.com.

Rose M.
RM
Rose M.
Small-Business (50 or fewer emp.)
"Easy to Use and Trustworthy"
5/5
What do you like best about Vanco Faith?

Basically hands off, and I love the weekly and monthly emailed reports Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

I wish there were more report options to make year end receipts easier.

Because it is mostly handsoff, I don't log in as often as they'd like and I often have to contact them to reset my account. Review collected by and hosted on G2.com.

CH
Chester H.
Church Business Administrator
Small-Business (50 or fewer emp.)
"Support makes the difference for Vanco."
3.5/5
What do you like best about Vanco Faith?

Each time I have had to contact Vanco with a question, I am fully satisfied with the turn-around speed and thoroughness of the answers. i have both made phone inquiries and email. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The reports are not consistent in the location of information. The layout varies from report type to report type where things are lined up. It would be far easier to flip from one to another if the fields were all in line report to report. Review collected by and hosted on G2.com.

SN
Stacy N.
Small-Business (50 or fewer emp.)
"Vanco is a reliable, efficient, and well-supported platform for our donors."
4.5/5
What do you like best about Vanco Faith?

As a Christian college, we appreciate that Vanco is a faith-based organization. We have found the tech support, when needed, is excellent. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The daily reports are multiple as opposed to being compiled into one report. Review collected by and hosted on G2.com.

Kris L.
KL
Kris L.
Director
Small-Business (50 or fewer emp.)
"Easy, accurate and dependable"
5/5
What do you like best about Vanco Faith?

I love the ease in setting up and making changes to accounts. I can always depend on accurate reports sent at the end of the month Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

I really don't see any downsides to Vanco Faith. I know there will always be a charge for the service and it seems to be manageable for our business Review collected by and hosted on G2.com.

SM
Sumit M.
D
Mid-Market (51-1000 emp.)
"Great Service at a Very Reasonable Price"
5/5
What do you like best about Vanco Faith?

Ease of working with the company and its team members. The services are amazing and with very reasonable pricing Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

There is nothing to dislike, I like everything they provide Review collected by and hosted on G2.com.

SH
Stacey H.
Business Manager
Mid-Market (51-1000 emp.)
"No complaints!"
4/5
What do you like best about Vanco Faith?

We have had good customer service, the employees I've interacted with have always been kind and helpful, and from an accounting standpoint, we haven't had any issues. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

Trinity has 4 Web Pages that I manage from your site. The process is pretty simple but very basic. That may be my fault, but there doesn't seem to be many options from which to choose. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Vanco has great pricing and quick customer service."
5/5
What do you like best about Vanco Faith?

The pricing and ease of customer support. Also, Vanco doesn't continually upsell customers, and the continual email updates on donations is appreciated. Review collected by and hosted on G2.com.

What do you dislike about Vanco Faith?

The web design is dated, and there are very limited options for creating new features. Also, editing existing templates is time -consuming. Also, the card swipe is a nice option, but the software is buggy. Review collected by and hosted on G2.com.