---
title: Valant Reviews
meta_title: 'Valant Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Valant works for a business like yours.
aggregate_rating:
  rating_value: 2.9
  review_count: 16
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Ambulatory
  url: https://www.g2.com/categories/ambulatory
---


# Valant Reviews
**Vendor:** Valant  
**Category:** [Mental Health Software](https://www.g2.com/categories/mental-health)  
**Average Rating:** 2.9/5.0  
**Total Reviews:** 16
## About Valant
Valant Medical Solutions is the premier behavioral health electronic health record (EHR) and practice management platform for solo, psychiatric, and group practitioners. Founded in 2005 with a mission to meet the unique needs of behavioral health practices, Valant has spent over 20 years helping practices of every size — whether you're running a solo office or a 100-provider organization — put growth into practice, across both outpatient and IOP/PHP programs. Valant helps practices focus their efforts with tools like PPM (Prospective Patient Management) and specialized clinical documentation built for behavioral health, including 100+ configurable note templates for psychiatric evaluations, SOAP, MFT, CBT, DBT, and more. Speed your process with tools like AI Notes Assist, automated intake, and an integrated clearinghouse for billing and claims. Track your progress with 80+ reportable outcome measures and comprehensive reporting on patient retention, compliance, and financial performance. For practices that want billing handled for them, our dedicated Revenue Cycle Management (RCM) team manages claims, denials, and collections on your behalf — RCM built specifically for behavioral health, not a generic add-on. Join more than 50,000 behavioral health professionals already using Valant. Request a demo at valant.io.



## Valant Pros & Cons
**What users dislike:**

- Users face significant **access difficulties** with Valant, leading to frustrating experiences and disrupted functionality. (1 reviews)
- Users report **access issues** with Valant, experiencing frequent login difficulties and unreliable video features that hinder functionality. (1 reviews)
- Users often face **billing issues** with Valant, feeling overcharged for inadequate service and constant technology failures. (1 reviews)
- Users frequently face **calendar integration issues** with Valant, leading to stress and accessibility problems during crucial moments. (1 reviews)
- Users face a **difficult learning experience** with Valant due to complex onboarding and extensive technical issues. (1 reviews)
- Difficult Navigation (1 reviews)
- Difficult Setup (1 reviews)
- Expensive (1 reviews)
- Inefficient System (1 reviews)
- Lack of Automation (1 reviews)

## Valant Reviews
  ### 1. Frustrating Experience with Poor Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Tomer L.

**Reviewed Date:** November 08, 2025

**What do you like best about Valant?**

The calendar is clear but that's where it ends. The calendar hanging on my fridge is is also clear.

**What do you dislike about Valant?**

I find the user experience of Valant to be terrible. Patients often have difficulty logging on to the portal, which can be frustrating and hampers the functionality of the service. The video feature only works about two-thirds of the time, posing a significant reliability issue and impacting virtual consultations negatively. I used Facetime frequently as a backup. I also experienced poor customer support. Impossible to get customer service on the phone. Takes at least two days to get resolution after opening a ticket. Furthermore, the management appears to be rigid and indifferent, and, frankly, uncaring. I tried reaching out to senior management before I left but was unable to do so. Zero confidence in the Valant's ability to improve. The technology did was not updated in my seven long years of being their client. On several occasions the whole platform just crashed and we had chaos for the whole day. usually after an update. Not even an apology. Could not even access my calendar. So stressful. Overall, the setup of Valant was initially hard, indicating a steep learning curve and challenging onboarding process. I also found it to be expensive. For every so called innovation they up-billed me. Due to these significant problems, I would not recommend Valant to colleagues or friends or even my worst enemy.

**What problems is Valant solving and how is that benefiting you?**

I use Valant for charting and prescribing in my psychiatry practice, documenting patient encounters after sessions and billing.

  ### 2. Fails at core functions - billing, data

**Rating:** 0.0/5.0 stars

**Reviewed by:** Nik F. | Executive Director of Account Services, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Valant?**

Valant bills itself as a strong tool for delivering data and reporting on activities. Unfortunately, most are not useful.

**What do you dislike about Valant?**

Valant has literally set our business back by a year. Since we migrated off of it, billing has passed through insurance reliably, where it would be hung up and contested with Valant.

Its reporting library, while extensive, is not clear as to what report to use or their source of data. Two seemingly similar reports will frequently deliver different numbers.

Our practitioners have also considered it difficult to use, which has led to a delay in their entering encounter notes, leading to late billing and lost revenue.

Valant was a 6-month+ integration process and has lost us thousands of dollars in lost revenue, and wasted training effort.

**What problems is Valant solving and how is that benefiting you?**

Valant was intended to be an all in one system to manage our therapy business' operations.

  ### 3. Not as advertised... buggy, extra charges for what was told was included

**Rating:** 0.0/5.0 stars

**Reviewed by:** Salman A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Valant?**

Nothing. This platform is trash. I have nothing good to say about it.

**What do you dislike about Valant?**

I was informed that there were functions that were simply not available OR were poorly executed. Telehealth component which was an unexpected add-on  (which I was told this was included) was absolute trash. Patient appointment reminders, which were supposed to be included ARE inlcuded, but only 2 with each reminder incurring a charge. Sales rep was very misleading and now I'm stuck in a 12 month contract that I can't get out of. I was not aware that signing on was a 12 month committment. I've reached out to customer service regarding my concerns and was told that I can not opt out. Worst mistake was believing the sales rep that the platform had capabilities that it did not have.

**What problems is Valant solving and how is that benefiting you?**

None

  ### 4. On-Boarding Was a Disaster

**Rating:** 0.0/5.0 stars

**Reviewed by:** Anish R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2018

**What do you like best about Valant?**

Staff were friendly, but that is about it.

**What do you dislike about Valant?**

Terrible communication. Staff did not communicate and were not upfront about how we would bill with the system.

**What problems is Valant solving and how is that benefiting you?**

Due to the realization midway through on-boarding that Valant would be unable to do our billing, we pulled out and we were refunded.


## Valant Discussions
  - [Is Valant ONC certified?](https://www.g2.com/discussions/is-valant-onc-certified)
  - [How much does Valant emr cost?](https://www.g2.com/discussions/how-much-does-valant-emr-cost)
  - [What is a Valant?](https://www.g2.com/discussions/what-is-a-valant)
  - [How does Valant work?](https://www.g2.com/discussions/how-does-valant-work)

- [View Valant pricing details and edition comparison](https://www.g2.com/products/valant/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A52%3A01+-0500&secure%5Bsession_id%5D=afd6924f-6d1b-4b79-88d2-bdfc30a4b661&secure%5Btoken%5D=269a10bd90630e2eba663f3bb5cb13406ce663369fa3911ac97e011b620fbd27&format=llm_user)
## Valant Integrations
  - [Waystar](https://www.g2.com/products/waystar/reviews)

## Valant Features
**Additional Functionality**
- Patient Records Management
- Pre-Appointment Screening
- EMR/EHR
- Calendar Management
- Third-Party Integrations
- SMS Messaging
- Customizable Branding
- Broadcast Messaging
- Commenting/Notes
- Cancellation Management
- Room Scheduling
- Billing & Invoicing
- Email Marketing
- Faculty/Staff Management
- Recurring Appointments
- AI Copilot
- Multiple Appointment Types
- API
- Alerts/Notifications
- No-Show Tracking
- Patient Portal
- Multi-Physician
- Payment Processing
- Wait List Management
- Electronic Signature
- Task Management
- Reporting/Analytics
- Patient Communications
- HIPAA Compliant
- Prescription Renewal
- Patient Questionnaires
- Insurance Eligibility Verification
- Patient Intake
- Multi-Location
- Virtual Meetings
- Approval Process Control
- Check-in/Check-out
- Mobile Access
- Generative AI
- Reminders
- Online Scheduling

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance
- Invoice Management
- Medication Management
- Calendar Management
- Employee Management
- Document Management
- Claims Management
- Template Management
- Data Security

**Administrative**
- Regular Updates - E-Prescribing
- Clinical Alerts - E-Prescribing
- Electronic Prior Authorization - E-Prescribing

**Operations**
- Workflow Optimization - Clinical Documentation
- EHR Integration - Clinical Documentation
- Clinical Communication - Clinical Documentation
- Transcription Automation - Clinical Documentation
- CDI Training - Clinical Documentation
- Clinical Data Exchange - Clinical Documentation
- Document Access - Clinical Documentation
- Digitization - Clinical Documentation

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation
- Mobile Access
- Historical Reporting
- For Primary Care
- For Urgent Care
- Clinical Care

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration
- Third-Party Integrations

**Agentic AI - Medical Billing**
- Natural Language Interaction

**Additional Functionality**
- Workflow Management
- Charting
- Practice Management
- Secure Data Storage
- Customizable Dashboard
- Generative AI
- Scheduling
- Invoice History
- HIPAA Compliant
- Electronic Payments
- Online Intake Forms
- Dunning Management
- Records Management
- Reminders
- Credit Card Processing
- Accounting
- Document Management
- E-Prescribing
- Remittance Advice
- PACS Integration
- Customizable Templates
- Historical Reporting
- Compliance Tracking
- Billing & Invoicing
- Claims Management
- Data Import/Export
- Live Chat
- Code & Charge Entry
- Financial Management
- Reporting & Statistics
- Claims Scrubbing
- Quotes/Estimates
- Activity Dashboard
- Customizable Reports
- API
- Self Service Portal
- Real-Time Reporting
- Appointment Management
- Insurance Eligibility Verification
- Real-Time Data
- Forms Management
- AI Copilot
- Revenue Management
- Multi-Location
- Payment Collection
- Customer Database
- Calendar Management

**Clinical**
- Patient Records
- Specialty EHR Templates
- Interoperability
- Documentation
- E-Prescription
- EMR/EHR
- Customizable Templates

**Operations**
- HIPAA Compliant - E-Prescribing
- Provider Certification - E-Prescribing
- Pharmacy Medication History - E-Prescribing
- EPCS - E-Prescribing
- Patient Medication History - E-Prescribing
- EPCS Compliant
- Prescription Cancellation

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management
- Telemedicine Integration
- Claims Management
- Documentation Management
- Revenue Management
- Patient Records Management
- Document Management
- Invoice Management
- Medication Management
- Task Management
- Care Plan Management
- Calendar Management
- Communication Management
- Prescription Management
- Inventory Management
- Forms Management
- Image Management
- Practice Management
- Intake Management
- Appointment Management
- Lab Order Management
- Configurable Workflow
- Formulary Management
- EMR/EHR
- Clinic Interoperability
- Compliance Management
- Records Management
- Template Management
- Registration Management
- Referral Management
- Case Management
- For Pain Management
- Escalation Management
- Queue Management
- In-Patient Management

**Added Efficiencies**
- EMR/EHR
- Compliance
- Medical Billing
- Patient Information Management
- Medical Billing
- Third-Party Integrations
- Data Integration
- Tax Management
- Expense Management
- Claims Management
- Fixed Asset Management
- Materials Management
- Cash Management
- Workflow Management
- Subscription Management
- Invoice Management
- Audit Management
- Availability Management
- Employee Management
- Insurance Management
- Practice Management
- Care Plan Management
- Appointment Management
- Compliance Management
- Records Management
- Document Management
- Calendar Management
- Assessment Management
- Template Management
- Patient Records Management
- Inventory Management
- Communication Management
- EMR/EHR
- Forms Management
- Contact Management
- Accounting Integration
- Out-Patient Management
- Payroll Management
- Physician Management
- Registration Management
- Task Management
- Policy Management
- Revenue Management
- In-Patient Management
- Lab Information Management
- Bed Management
- Patient Flow Management
- Vaccine Management
- Financial Management
- Telemedicine Integration

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation
- Multi-Provider Practice

**Generative AI**
- AI Text Summarization

**Additional Functionality**
- Compliance Tracking
- Self Service Portal
- Document Storage
- Activity Tracking
- Charting
- Reporting & Statistics
- API
- HIPAA Compliant
- Activity Dashboard
- Appointment Scheduling
- Customizable Reports
- Real-Time Updates
- E-Prescribing
- Scheduling
- Pharmacy
- Generative AI
- AI Copilot
- Real-Time Data
- Data Import/Export
- Client Portal
- Real-Time Reporting
- Automated Scheduling
- Multi-Location
- Alerts/Notifications
- Order Entry
- Access Controls/Permissions
- Customizable Templates
- Reminders
- Project Accounting
- Medical Coding
- Payment Processing
- Payment Reconciliation
- Approval Process Control
- Revenue Recognition
- Resource Allocation & Planning
- General Ledger
- Mobile Access
- Purchasing & Receiving
- For Medical Purposes
- Secure Data Storage
- Financial Reporting
- Accounts Payable
- Accounts Receivable
- Budgeting/Forecasting
- Financial Analysis
- Electronic Payments
- Patient Scheduling
- Live Chat
- Patient Engagement
- Physician Scheduling
- Multi-Physician
- Patient Portal
- Telemedicine
- Insurance Eligibility Verification
- Claims Scrubbing
- Patient Intake
- Clinic Interoperability
- SOAP notes
- Billing & Invoicing
- Task Scheduling
- Chat/Messaging
- Goal Setting/Tracking
- For Occupational Therapists
- Progress Tracking
- Progress Reports
- Mobile Alerts
- Customizable Forms
- Drag & Drop
- Waiting Time Tracking
- Document Templates
- Patient Monitoring
- Customer Database
- Real-Time Notifications
- Monitoring
- Patient Location Tracking
- SMS Messaging
- Contact Database
- Surveys & Feedback
- Real-Time Monitoring
- Clinical Notes
- Credit Card Processing
- Growth Charts
- Scheduled/Automated Reports
- Immunization & Allergy Tracking
- Medical History Records
- Treatment Planning
- Coding Assistance
- Email Reminders
- Availability Indicator
- For Podiatrists
- Online Intake Forms
- Customizable Fields
- Imaging and X-rays
- Calendar Sync
- Customizable Branding
- Facility Scheduling
- Referral Tracking
- For Speech Therapists
- Historical Reporting

**Additional Functionality**
- Initial Assessments
- Mobile Access
- Teletherapy
- AI Copilot
- Confirmations/Reminders
- Customizable Reports
- For Group Therapy
- Appointment Scheduling
- HIPAA Compliant
- Lab Integration
- E-Prescribing
- Role-Based Permissions
- Treatment Planning
- Electronic Signature
- Charting
- Reporting & Statistics
- For Substance Abuse Therapy
- Outcome Assessment Tools
- Therapy Notes
- API
- Activity Dashboard
- Secure Messaging
- Electronic Payments
- Generative AI
- Chat/Messaging
- Reporting/Analytics
- Payment Processing
- SMS Messaging
- Income/Expense Tracking
- Telemedicine
- Third-Party Integrations
- Multi-Location
- Compliance Tracking
- Client Database
- Progress Tracking
- Email Marketing
- Coding Assistance
- Patient Intake
- Online Booking

**Interoperability**
- Pharmacy Network - E-Prescribing
- EHR Integration - E-Prescribing
- Lab Integration - E-Prescribing
- Third-Party Integrations

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Agentic AI - EHR**
- Autonomous Task Execution

**Additional Functionality**
- Employee Management
- Prescription Renewal
- Messaging
- SMS Reminders
- Drug Reference Database
- Scheduling
- Revenue Management
- Mobile App
- HIPAA Compliant
- Access Controls/Permissions
- Appointment Management
- Claims Management
- Payment Processing
- Calendar Management
- Online Refills
- Generative AI
- Charting
- AI Copilot
- Medication Alerts/Warnings
- Healthcare Compliance
- Search/Filter
- API
- Formulary Management
- Reporting & Statistics
- Electronic Prior Authorization
- Records Management
- Pricing Data
- Customizable Templates
- Predictive Analytics
- Patient Portal
- Inventory Management
- Audit Trail
- Document Management
- Task Management
- Electronic Signature
- Workflow Management
- Activity Dashboard
- Multi-Location
- Immunization & Allergy Tracking
- For Medical Purposes
- Diagnostic Reports
- Alerts/Notifications
- Data Import/Export
- Billing & Invoicing
- Patient Records Management
- Prescription Management

**Additional Functionality**
- Quality Assurance
- For Anesthesiologists
- Data Collection
- AI Copilot
- Preoperative Modules
- Generative AI
- ICD-10 Compliance
- Intraoperative Charting
- EHR/EMR Integration
- Templates
- Patient Communications
- Reporting & Statistics
- Compliance Tracking
- Customizable Templates
- Customizable Forms
- Multi-Location
- Voice Recognition
- API
- Activity Dashboard
- E-Prescribing
- Billing & Invoicing
- ONC-ATCB Certified
- Referral Tracking
- Claims Scrubbing
- Electronic Payments
- Insurance Eligibility Verification
- Coding Assistance
- Meaningful Use Certified
- Live Chat
- HIPAA Compliant
- Treatment Planning
- Charting
- Patient Portal
- For Cardiologists
- Reminders
- Customizable Reports
- Appointment Scheduling
- Third-Party Integrations
- Monitoring Device Integration
- Patient Intake
- Decision Support
- Progress Notes
- For Dermatologists
- Data Import/Export
- Lab Integration
- Telemedicine
- Medical Billing
- Reporting/Analytics
- Audit Trail
- Medication Database
- Clinical Notes
- Handwriting Recognition
- Imaging and X-rays
- File Sharing
- Patient Scheduling
- Immunization & Allergy Tracking
- Order Entry
- Outcome Assessment Tools
- Alerts/Notifications
- Initial Assessments
- Family History Tracking
- Annotations
- Diagnostic Reports
- Growth Charts
- Customizable Tests
- Patient Engagement
- EDI
- For Family Medicine
- Medication History
- For Substance Abuse Therapy
- For Mental/Behavioral Health
- Confirmations/Reminders
- Medication Alerts/Warnings
- Mobile App
- Therapy Notes
- Electronic Signature
- For Group Therapy
- For Neurologists
- Speech Recognition
- Hardware Integration
- For Obstetrics & Gynecology
- Diagnostic Imaging
- Patient Education
- Patient Questionnaires
- Patient Monitoring
- Task Scheduling
- For Ophthalmologists
- SOAP notes
- 3D Imaging
- For Orthopedics
- PACS Integration
- Electronic Prior Authorization
- Analytics
- Vitals Tracking
- For Podiatrists
- Medical History Records
- Automatic Transcription
- Case Notes
- Self Service Portal
- Access Controls/Permissions
- Third-Party Integration
- Scheduling
- For Psychiatrists
- Self Check-In/Check-Out
- Urgent Care Templates
- Digital Signature
- Lab Results
- Payment Processing
- Data Security
- Drug Reference Database
- Accounting
- For Urologists
- Collaboration Tools
- Web-based Deployment

**Additional Functionality**
- Customizable Templates
- Communication Management
- Document Storage
- Self Service Portal
- Activity Dashboard
- Compliance Management
- For Medical Purposes
- Appointment Scheduling
- Softphone
- Chat/Messaging
- Reminders
- Records Management
- AI Copilot
- Secure Data Storage
- Remote Treatment Planning
- Surveys & Feedback
- Customizable Forms
- Video Conferencing
- Appointment Management
- Multi-Location
- Mobile Alerts
- Practice Management
- Billing & Invoicing
- Reporting & Statistics
- Charting
- Generative AI
- API
- Email Reminders
- Confirmations/Reminders
- Online Forms
- Claims Management
- File Sharing
- Electronic Payments
- Calendar Management
- Payment Processing
- One-to-One Messaging
- HIPAA Compliant
- Alerts/Notifications
- Live Chat
- Monitoring
- Client Portal
- Medical Billing
- Workflow Management
- Scheduling
- Virtual Waiting Room
- Mobile Access
- E-Prescribing
- Two-Way Audio & Video
- Document Management

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