AN
Verified User in Consumer Services
"owner"
5/5
What do you like best about Vagaro?

text messaging reminders. being able to set up my appointments Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

glitches. Once in while the person disappears out of the systems Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you so much for taking the time to share your feedback with us! We’re really glad to hear that you’re enjoying the text message reminders and the ability to easily set up your appointments—those tools are designed to help streamline your day and keep clients informed.

Your note about making the platform more client-friendly is valuable, We’re always working on enhancements to simplify the experience for both businesses and their clients. You can always submit these ideas to feedback.vagaro.com to put them on our radar! If you need any other assistance, our support team is always ready to help support you!

Thanks you for being part of Vagaro!

AN
Verified User in Health, Wellness and Fitness
"All in one service."
5/5
What do you like best about Vagaro?

This is a perfect all-in-one solution for my business needs. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Calendar loading is a little slow. That's it. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for the great feedback! We’re thrilled to hear Vagaro has been the perfect all-in-one solution and has helped you save time and money by replacing multiple systems. We appreciate the note about calendar loading speed—our team is actively working on updates to improve both speed and appearance. Be sure to follow us on social media for upcoming releases and improvements coming soon!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
"Very easy to navigate through"
5/5
What do you like best about Vagaro?

The ease and efficiency of the app. and support. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

A lot of add on fees for materials needed to perform at a maximum. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

Thank you for taking the time to share your feedback with us. We're so glad to hear that you find Vagaro easy to navigate and that the app’s efficiency and support have been helpful to you! We also appreciate you sharing your thoughts about add-on fees. Vagaro offers a wide range of optional features and tools so businesses can customize their system to fit specific needs.

Our team is always happy to walk you through available options and help you find the setup that best fits your business. If you have any additional questions or concerns, you can reach out to Support@vagaro.com or call 925 464 1932 Ext. 2 for more immediate assistance.

AN
Verified User in Cosmetics
"private secretary"
5/5
What do you like best about Vagaro?

appointment organization, reminders are not sent to clients for all services Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I don't know how to use 100 percent. I speak Spanish, it seems that if there is Spanish it would be great to learn more with the tutorials. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your experience. It’s great to hear that the appointment organization tools and reminders are helping streamline your workflow. If you’d like to explore more features or get comfortable with all areas of the system, we offer free one-on-one training sessions through Vagaro University. You can use code COMMUNITY to book a session, and we can also schedule the training in Spanish if you prefer.

AN
Verified User in Individual & Family Services
"I believe that Vagaro is great for bigger businesses yet simplified enough for smaller businesses"
4/5
What do you like best about Vagaro?

Scheduling and notification reminders to customers Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I haven't found any dislikes about Vagaro Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

We appreciate the thoughtful feedback! Vagaro is built to scale while staying simple, so we’re glad the scheduling and reminders are working well for your business. Thank you for your support!

AN
Verified User in Health, Wellness and Fitness
"Lots of features, kind of Clunky Slow"
2.5/5
What do you like best about Vagaro?

all the features it has, like discount codes, waitlist, saving credit card numbers, and the online store that is easy to set up Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

It's slow. Takes forever to load sometimes. Also my clients say the self booking experience online can be very glitchy and not intuitive Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your thoughts! We’re glad to hear you enjoy the wide range of features Vagaro offers, from discount codes and waitlists to the easy-to-set-up online store, It’s great to know Vagaro is helping you efficiently manage client bookings! I wanted to follow up regarding the loading times and overall app performance. This is not the experience we want for you, and we’d like to look into it further. Our support team is happy to assist—please contact support@vagaro.com with the subject line ATTN CX for help.

AN
Verified User in Health, Wellness and Fitness
"All in one business needs. From web to review. The easiest and best method I used in in 20 years."
5/5
What do you like best about Vagaro?

So easy to do without computer experience. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Some contacts cannot be edited if it is existing. It would be nice to send more email promotions a little high price. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for your thoughtful review! We’re thrilled to hear that Vagaro has made running your business easier, even without extensive computer experience. We appreciate your feedback on editing contacts and email promotions; we just released a new update for customer profiles to alleviate these concerns!

AN
Verified User in Health, Wellness and Fitness
"Great and Easy App"
5/5
What do you like best about Vagaro?

friendly app for the customer, organization Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

it doesnt have loyalty cards for our customers Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your feedback! We’re glad to hear you find Vagaro user-friendly and well-organized. We also appreciate your suggestion about loyalty cards—our team is always looking for ways to add features that make running your business even easier. It’s great to know Vagaro is helping streamline payments and day-to-day operations for you!

Verified User in Consumer Services
AC
Verified User in Consumer Services
"all in one system"
5/5
What do you like best about Vagaro?

modular features can be added as your grow Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

the inventory could receive an upgrade in form and features; and the integration with quickbooks could be improved Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

We’re happy to hear you’re enjoying the calendar, CC integration, and messaging. We’d like to hear further details about your notes regarding Forms and integrations if you’d like to share. You can feel free to contact the team at Support@vagaro.com or 925 464 1932 Ext. 2. We use feedback like yours to continually enhance our service. Happy booking!

AN
Verified User in Health, Wellness and Fitness
"It has been a good experience so far"
5/5
What do you like best about Vagaro?

A phone number to call and talk to a person for help. A website, mysite, connected to my business account Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

It can be a little hard to navigate compared to my other software Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thanks so much for your feedback! We’re happy to hear you like having a phone number to reach a live support person and that MySite is helping your business shine. We appreciate your note about navigation and are always working to make Vagaro even easier to use!