AN
Verified User in Consumer Services
"Have used Vagaro for over 6 years would refer product to friends and colleagues."
4.5/5
What do you like best about Vagaro?

The technical support given when you can't figure out a service or class menu. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Sometimes the price can be a bit expensive for extra services or campaigns. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

First of all, thanks so much for being a part of Vagaro for over 6 years and for recommending us to your friends and colleagues! We’re thrilled to hear that our technical support has been helpful in navigating services and class menus.

Regarding pricing, we completely understand your concerns. We’re always happy to review your pricing along with an overview of your current features. Our team can make sure you’re getting the full value from your subscription and help identify ways to maximize your investment – simply contact support@vagaro.com or call 925-464-1932 Ext. 2 and the team can assist.

We appreciate your feedback and continued support!

AN
Verified User in Health, Wellness and Fitness
"Great Service and Support Team"
5/5
What do you like best about Vagaro?

Great value for the money, Attentive and support staff and the ease of contacting them and having the problem resolve Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Haven't found any downside over my 4 years of using them Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you so much for your kind words and for being with Vagaro for four years!

We’re thrilled to hear that you’ve found great value in the platform and that our Support Team has been attentive and easy to reach when you need assistance. Providing quick, pleasant, and effective support is something we truly prioritize.

It’s especially meaningful to know that we’ve been able to help with adding services, updating your site, and navigating the technical side of things. Our goal is to make managing your business feel simple and stress-free, no matter your level of tech experience.

We truly appreciate your continued trust and being a valued part of the Vagaro community!

AN
Verified User in Health, Wellness and Fitness
"Love it!"
5/5
What do you like best about Vagaro?

I like the ease of use and the many options an integrations. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Could have separate rules for no shows and cancelations instead of lumping them together. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

We’re thrilled to hear you're finding Vagaro easy to use and are enjoying the integrations. We also appreciate your suggestion about separate rules for no-shows and cancellations – it’s great input as we continue to enhance the platform! You're always welcome to submit ideas here or vote for others: https://feedback.vagaro.com/forums/915991-feature-requests

Happy booking!

AN
Verified User in Health, Wellness and Fitness
"I love Vagaro, I confidently recommend Vagaro to my friends and classmates in college."
5/5
What do you like best about Vagaro?

Ease platform to use with all business need features as well as the support team is always impressive support. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Good question, I would say just the waiting time for calling Vagaro Support Team. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

Thank you for recommending Vagaro to friends and classmates. We’re glad to hear you’re enjoying the online schedule and shopping cart, as well as the gift card features. We’ve relayed your feedback about the waiting time for calling the Support team. Your input truly helps drive our continuous improvement. Happy booking!

AN
Verified User in Health, Wellness and Fitness
"Accurate , organized and professional booking plataform."
5/5
What do you like best about Vagaro?

tracking appoitments, booking and registering existing and new costumers. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

nothing at this moment, everthing is good for now. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

Thank you for sharing your experience. We’re thrilled to hear Vagaro is helping you stay organized, avoid double bookings, and manage your clients easily. Happy to support businesses like yours!

AN
Verified User in Arts and Crafts
"Don't hesitate, this is an amazing system"
5/5
What do you like best about Vagaro?

I really love automated forms and making it easy for clients to reach us via digital forms Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Vagaro is often updating so when there is something I don't like it tends to be resolved thru updates Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your experience! We’re thrilled to hear that Vagaro’s automated forms and digital tools are making it easier for your clients to connect with you, and that our marketing and automation features are helping you save paper. We appreciate your patience with updates and are glad they’ve been resolving any issues quickly. Your feedback means a lot!

AN
Verified User in Health, Wellness and Fitness
"Vagaro offers many resources and tool for effective business management."
5/5
What do you like best about Vagaro?

Vagaro offers many resources and tool for effective business management. They have 24/7 customer support to provide help with the use of their features. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your thoughtful feedback!

We’re so glad to hear that Vagaro’s business management tools and resources are supporting your operations. Providing 24/7 customer support is something we take pride in, and it’s great to know our team has been there for you when needed.

It’s also wonderful to hear that our communication and payment features are benefiting both you and your customers. Helping businesses streamline these essential processes is exactly what we strive for.

We truly appreciate you being part of the Vagaro community!

AN
Verified User in Health, Wellness and Fitness
"Effective and Easy"
5/5
What do you like best about Vagaro?

how user friendly the application is. And being able to store contacts Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

there is not an app for the mac book and that you have to create a login to write a review Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro

Thank you for sharing your experience. We’re glad to hear you’re finding the app to be user friendly and are benefitting from the intake forms. We currently don’t offer an app for MacBooks but will pass your feedback along to the team for future improvements. Happy booking!

AN
Verified User in Consumer Services
"Great product easy to use and you get a lot for your money"
5/5
What do you like best about Vagaro?

Everything, not a single thing, does everything for you. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Can't find a single thing that I dislike about Vagaro. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you so much for the kind words! We’re thrilled to hear that Vagaro makes running your business easier and saves you time by handling tasks that used to take much longer. Having clear weekly totals and customer tracking is exactly what we aim to provide, so it’s great to know it’s working well for you. We truly appreciate you taking the time to share your experience on G2!

DH
Dawn H.
Owner of Skin Care With Dawn
Small-Business (50 or fewer emp.)
"Vagaro is a Game Changer"
5/5
What do you like best about Vagaro?

The platform is user-friendly, professional, and makes scheduling, client management, payments, and marketing incredibly seamless Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Sometimes goes down and doesn't have all the latest upgrades Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro

Thank you for sharing your experience! We’re glad to hear that Vagaro has been a game changer for you and that the platform’s ease of use has helped simplify scheduling, client management, payments, and marketing.

We appreciate your feedback regarding occasional downtime and feature updates. Reliability and ongoing improvements are a top priority for us, and insights like yours help guide that process.

It’s also great to hear that when you did need support, our customer service team was able to step in quickly. Thanks again for your review and for being part of the Vagaro community!