AN
Verified User in Cosmetics
"The best system"
5/5
What do you like best about Vagaro?

I love how Vagaro keeps everything organized in one place — appointments, client notes, payments, and reminders. The automated texts and emails save me a lot of time, and the professional look of the booking system makes a great impression on clients. It really helps my business run smoothly and feel more professional. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Sometimes the system feels a bit complicated at first, especially when setting up services and forms. There’s a learning curve, and a few features could be more intuitive. Also, clients sometimes get confused because they need to create a Vagaro account to book. But once everything is set up, it works great overall. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
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Thank you for sharing your detailed feedback! We’re so glad to hear Vagaro helps keep your business organized and running smoothly while saving time with automated reminders and online booking. We understand that there can be a learning curve when setting up services and forms, and our 24/7 support team is always available to help make the setup process easier. We appreciate your thoughtful review and continued support!

AN
Verified User in Consumer Services
"Vagaro has been user friendly for both the business and the customers!"
5/5
What do you like best about Vagaro?

The program is well thought out to include required parameters for client bookings to include a credit card on file, no-show tracking, and text message reminders. The back end is also user friendly for setting up service menus and inventory tracking. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I do wish that the customer reviews were integrated with Google somehow. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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Thank you so much for your thoughtful review! We’re thrilled to hear that Vagaro has been user friendly for both your business and your customers, and that features like credit cards on file, no-show tracking, reminders, inventory, and menu setup have been helpful for you. 😊

We also appreciate your feedback about Google review integration. Suggestions like yours help us continue improving the platform and we welcome you to vote on or submit a feature request so our tram can take a look: https://feedback.vagaro.com/forums/915991-feature-requests

Thanks again for your feedback!

AN
Verified User in Health, Wellness and Fitness
"Transformed My Business"
5/5
What do you like best about Vagaro?

Vagaro allows me to fully operate in my zone of holistic wellness. I can focus on client care, program development, and growth while the system manages bookings, packages, retail, and automation behind the scenes. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Square & Vagaro don't sync automatically. I have to choose one or the other. Vagaro does not offer a full banking service like Square (Block) Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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Thank you so much for sharing your experience. We’re thrilled to hear that Vagaro is helping you focus on clients, program development, and growth! We’ve passed your feedback about integrations and banking options to the team. We’re always looking for ways to make the platform even more seamless. Happy booking!

AN
Verified User in Health, Wellness and Fitness
"Booking 2 years out!"
5/5
What do you like best about Vagaro?

The user interface is very simple, and online booking is a breeze for clients. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Nothing so far. I love everything about Vagaro! Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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We’re so glad to hear Vagaro has made booking simple for both you and your clients, and that features like online booking, waitlist management, and automated reminders are helping streamline your business. Thank you for sharing this – happy booking!

AN
Verified User in Health, Wellness and Fitness
"Great and inexpensive software."
5/5
What do you like best about Vagaro?

It's easy to use and being the only employee at our gym it does everything for me. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

It's not always easy for customers to update their credit card information and sometimes when they do it doesn't always update on my side. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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Thanks so much for sharing your experience! We’re glad to hear Vagaro has been easy to use and is helping you manage everything from billing and auto-pay to taxes and reporting.

We also appreciate your feedback regarding customers updating their credit card information. That insight is helpful, and we’re always working to improve and refine the platform experience to make processes like this as seamless as possible.

Thanks again for being part of Vagaro and for taking the time to leave a review!

AN
Verified User in Alternative Medicine
"Vagaro improved client accessibility!"
5/5
What do you like best about Vagaro?

Vagaro is much better than the previous booking system that I used. Clients report being better able to book appointments and it my colleagues also have no issues using the platform. The previous platform we used was too complex. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

There isn't much that I don't like about Vagaro. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro
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Thank you so much for your feedback! We're thrilled to hear Vagaro has made booking easier for your clients and simpler for your team. We’re especially glad our support team could assist whenever needed. Your suggestions help us continue improving the platform, and we truly appreciate you taking the time to share your experience.

AN
Verified User in Professional Training & Coaching
"Vagaro has changed the way I do business"
5/5
What do you like best about Vagaro?

What I like best about this system is it's ease to upload your products and services and the ease of checking out customers! Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

At this time, I don't have any dislikes at all Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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First of all, thanks so much for your lovely feedback. We couldn’t be happier to be the driving force to get you started and we are excited to be part of your business journey!

AN
Verified User in Health, Wellness and Fitness
"Vagaro is easy to use and offers so much for small businesses."
5/5
What do you like best about Vagaro?

Honestly I like everything i have used that they offer. For example the livestream, Vagaro Connect, marketing, and much more. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

There is nothing about Vagaro I dislike. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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First of all, thanks for being a part of Vagaro. We’re happy to hear you’re enjoying some of the features and the Support team was able to handle your inquiry in prompt fashion! The team is always just an email or a phone call away if you find yourself needing help with anything else. Happy booking!

AN
Verified User in Health, Wellness and Fitness
"Great Transition."
4.5/5
What do you like best about Vagaro?

Vagaro made it is transition from my old service booking system. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

So far, I am satisfied with the platform. No complaints. Review collected by and hosted on G2.com.

Response from Phoebe Vagaro of Vagaro
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Thank you for sharing your feedback. We’re glad to hear the transition to Vagaro was smooth and that having everything in one place is making a difference for your business – that’s exactly what we aim for!

AN
Verified User in Consumer Services
"Vagaro is the 1st platform that I've used for administrative purposes & I couldn't be happier."
4.5/5
What do you like best about Vagaro?

I like all of the features that Vagaro has on their website to help you to run your business successfully all on one platform. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Vagaro can sometimes feel like a labyrinth with all of the navigation tabs. Then again, I've only been using Vagaro for less than a week. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro
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Thank you for your detailed feedback! We’re glad Vagaro’s all-in-one features and onboarding flexibility helped make getting started easier. As you continue using the system, our team is here to support you every step of the way.