AN
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Vagaro is my trusted partner for success in my business!"
5/5
What do you like best about Vagaro?

Vagaro is always improving its software making it easier to use for my business as well as for my clients. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I wish that you could see if a client tipped you when you are actually checking them out. In order to see if you are tipped you have to look at the transaction list. sometimes clients dont remember if they tipped you. If it was displayed on the checkout screen somehow that would make it easier to know. I also wish there was a trade in program to upgrade your devices. I got my POS about 7 years ago. The new POS would be great if I didn't have to purchase the entire system. Maybe even some type of credit towards new devices for businesses that have been with vagaro a certain amount of time. some kind of incentive would be great. id even sign a contract if a credit were available. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

We love being your trusted partner in success! 💜 It’s great to hear that Vagaro’s continuous improvements are making things easier for you and your clients. Online booking is a game-changer, especially for busy businesses like yours!

Your feedback on tipping visibility and a trade-in program for POS upgrades is valuable—we’re always looking for ways to enhance the experience for long-time users. Thanks for sharing your thoughts, and we appreciate you being part of the Vagaro community! 🚀✨

AN
Verified User in Mental Health Care
"Easy to use and makes managing the business easier."
5/5
What do you like best about Vagaro?

Check outs are done easily as well as having all the receipts make tracking payments a breeze. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Sometimes the card reader might not work. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

Thank you for sharing your experience! We’re glad to hear Vagaro helps simplify checkouts and payment tracking for your business. If you encounter issues with your card reader, our 24/7 support team is available to assist with troubleshooting or replacement options at vagaro.com/pro/contact. We appreciate your support!

AN
Verified User in Cosmetics
"Fast, Effective and Efficient"
5/5
What do you like best about Vagaro?

Being able to look at my work schedule from wherever. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I can't access some things unfortunately, sometimes like payroll or even viewing a customers information. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

Thank you for sharing your experience! We're glad Vagaro helps you easily access your work schedule anytime. Access to certain features, such as payroll or customer information, depends on the permissions set by the account owner. If you need assistance reviewing your access settings, our 24/7 support team can help at vagaro.com/pro/contact

AN
Verified User in Consumer Services
"I think it is my own personal assistant to keep myself organize everyday."
5/5
What do you like best about Vagaro?

it keeps all of my clients history and can charge there anad customer customer is helpful. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I disliked that i need to keep learning the system. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

Love hearing this! 💜 We’re glad Vagaro helps you stay organized and that our support team’s been there when you need them. We’ll keep making the platform even easier to use!

AN
Verified User in Health, Wellness and Fitness
"I am highly impressed with Vagaro"
5/5
What do you like best about Vagaro?

Vagaro is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I wish it allowed more personal creativity with MySite design. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro
Edit edit

Thank you for your feedback! We’re glad to hear you find Vagaro user-friendly and easy to navigate. We appreciate your suggestion about adding more personalization options for MySite—our team is always looking for ways to improve customization. It’s great to know Vagaro is helping you efficiently manage client bookings!

AN
Verified User in Cosmetics
"Pleased with Vagary"
5/5
What do you like best about Vagaro?

Reminds my clients of their appointments Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

Doesn't add in holidays automatically on the calendar - really would like this!!!!! Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro
Edit edit

We’re so glad to hear that Vagaro helps remind your clients of their appointments—that’s such an important part of keeping your business running smoothly! We also appreciate your feedback about the calendar not automatically including holidays. That’s a great suggestion, and we’ll share it as a feature request with our team. Feedback like yours helps us continue improving Vagaro to make it even more convenient and user-friendly for all our customers.

AN
Verified User in Hospital & Health Care
"Operation Manager"
5/5
What do you like best about Vagaro?

It allows me to know when a patient makes an appointment, I like that. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

That it seems to be designed for beauty salon and not medical. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

Thank you for your feedback! We’re happy to hear Vagaro helps you keep track of patient appointments. Although Vagaro started in the beauty and wellness space, we’re continually expanding our tools to support medical and wellness professionals as well.

AN
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"I'm glad I found Vahago."
4/5
What do you like best about Vagaro?

I like the support system. The ability to customize which reminders are sent to clients, create a website, and have everything in one place—design, training platform, payment processing, calendar, and the option to add your own employees—makes it very convenient. Having employees within your dashboard allows you to see their workload and automatically generate payroll. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

What I would recommend improving:

Definitely, the website builder system, which every business customizes for itself. It’s very difficult to figure out. There are no examples, only basic templates that feel quite rigid. I’ve been trying to set a video as a background for two months and still can’t do it.

The interface is quite confusing for beginners—it took me three weeks to get used to it, and at times, I even cried out of frustration because I didn’t understand how things worked.

There is no option for multilingual support, which would be helpful.

If a client was already in the system under another business, I can’t edit their profile the way I need to—it always causes errors.

Right now, the mobile app won’t open on my phone, so I have to log in from my computer, which is inconvenient since I run a mobile business.

I would love to see more real-life examples, like a guided tour showing how businesses use the platform:

How they set up their website

How they organize clients within their business

How they send campaigns that attract additional customers

There’s a lack of a warm, community-like atmosphere within the platform.

But despite these drawbacks, I truly love Vagaro and want to see it improve, which is why I’m sharing this feedback.

Love you guys! And I wouldn’t say no to a little gift—maybe that’s what gave me the push to write such a detailed review. 😉 Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

Thank you for your detailed review and for sharing your experience with Vagaro! We're thrilled to hear that you love the platform and find the support system, reminders, website builder, and payroll features helpful in running your business.

We truly appreciate your feedback on areas for improvement. We are always working on enhancing our features, and we hear you on the website builder, multilingual support, and more user-friendly onboarding. We also love the idea of showcasing real-life business examples to help users navigate the system more easily.

For additional support, we recommend checking out Vagaro University, where you’ll find tutorials and guides to help you make the most of the platform. Your insights are invaluable, and we’re always looking for ways to improve. Keep an eye out for updates, and if you ever need assistance, our support team is here to help! 😊💙

See how Vagaro improved
Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
"Vagaro has help my business in so many ways, I recommend this platform."
5/5
What do you like best about Vagaro?

Being able to track my business activities. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I don't dislike anything. Everything is good. Review collected by and hosted on G2.com.

Response from Neomi Allen of Vagaro
Edit edit

Thank you so much for sharing your experience. We’re thrilled to hear that Vagaro is helping you track your business, manage client sessions, and simplify payments. It’s wonderful to know everything is working smoothly for you and that our tools are supporting your marketing opportunities. We truly appreciate your feedback and your support!

AN
Verified User in Health, Wellness and Fitness
"Easy to use and affordable. Good customer service."
5/5
What do you like best about Vagaro?

User friendly. Keeps track of my clients. Review collected by and hosted on G2.com.

What do you dislike about Vagaro?

I don't dislike it at all. Very easy to use. Review collected by and hosted on G2.com.

Response from Tresha Bornales of Vagaro
Edit edit

That’s wonderful to hear! 💜 We’re thrilled Vagaro’s been easy to use and helpful for keeping track of your clients. Thanks so much for the great feedback and for choosing Vagaro!