--- title: Vacation Rent Payment Reviews meta\_title: 'Vacation Rent Payment Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Vacation Rent Payment works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Vacation Rent Payment Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vacation Rent Payment but has limited features. Are you part of the Vacation Rent Payment team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! VacationRentPayment is the top vacation rental payment processor in the world, enabling businesses to grow faster, while mitigating risk. We believe that PMCs need more value than just a competitive rate, so our solution is designed to help increase revenue through efficient global payments and chargeback management. We integrate with all the top vacation rental software platforms including HomeAway software (Escapia, V12), Kigo, LiveRez, Barefoot, Streamline, Cirrus, RNS, VacationRentalDesk, and Vacation RentPro. * * * Seller [yapstone](https://www.g2.com/sellers/yapstone) Discussions [Vacation Rent Payment Community](https://www.g2.com/products/vacation-rent-payment/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Megan Hampson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/vacation-rent-payment/pricing) ## Top-Rated Alternatives [ ![Innago](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Innago") Innago 4.8/5(688) ](https://www.g2.com/products/innago/reviews) [ ![Yardi Breeze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yardi Breeze") Yardi Breeze 4.1/5(374) ](https://www.g2.com/products/yardi-breeze/reviews) [ ![TenantCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TenantCloud") TenantCloud 4.4/5(300) ](https://www.g2.com/products/tenantcloud/reviews) [ View All Alternatives ](https://www.g2.com/products/vacation-rent-payment/competitors/alternatives) ## User Insights Average based on 26 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/9/2019 "A fair card processing company" 3/5 What do you like best about Vacation Rent Payment? They always send a detailed transaction email for every payment processed. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? I dislike that they still charge a transaction fee on deposits. Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: Make sure you check fee's being charged per transaction. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? The summary emails make my life easier because I don't have to search through my account summary to make sure a transaction went through. Review collected by and hosted on G2.com. Show More 10/3/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 3/5/2019 "Very difficult to deal with use any other company but this one" 0/5 What do you like best about Vacation Rent Payment? They have a decent discount rate compared to other credit card places. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? Trying to speak to these people on the phone about anything is infuriating and the process for trying to defend against fraud is ridiculous. EVERY single time we have to call in to handle everything is a nightmare as the staff is never able to help at all and they keep us on the phone for a minnimum of an hour with no resolution every time. I would rather stick a needle in my eye than to have to deal with the staff here. I always thought my wife was over exaggerating the experience but it has happened to me 3 times as well. Then when you get a chargeback and then the guest figures out it was a legitimate charge trying to get your money is a nightmare and you cannot even contact that department. They do absolutely nothing to help you on chargebacks even when you provide recordings from the front desk staff verifying that they got their drivers license and credit card of people still claim fraud on their credit card. Now they're holding two weeks of our money based on chargebacks that are complete BS and it's just people trying to get around their cancellation policy and they did nothing to help you out. We send them multiple emails of the gas confirming their stays plus we ran our professional condos managed by Marriott visibly see the drivers license and credit card when they check in and we have verified all this with the resort and sent it in when people clean these fraudulent charge bags in this company does absolutely nothing to help us in the rolling over $100,000 of our money Do yourself a favor and find any other company but this one Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: Use paypal it is much better Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? They process credit cards via our partner software Review collected by and hosted on G2.com. Show More Response from Anne Davis of Vacation Rent Payment [Editedit](https://www.g2.com/survey_responses/vacation-rent-payment-review-1877091/official_response/edit) Hi Tony, Thank you for making us aware of your experience. Our Customer Feedback Team would like the opportunity to discuss this with you further.   A member of our Team will be reaching out to directly to discuss further.                   Thank you, Anne Davis VacationRentPayment 8/9/2021 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim M.") JM Jim M. Senior Executive Recruiter Staffing and Recruiting Small-Business (50 or fewer emp.) 3/20/2019 "Excellent customer service " 5/5 What do you like best about Vacation Rent Payment? Rep was easy to work with. I asked multiple questions and received clear and precise answers. I am very sure that I asked some of the same questions over and over again. This product has changed my booking process for the better. I am grateful to those who recommended Yapstone and also extremely happy with the service that I received as well as the actual product. I am now able to book my guests directly for my North Myrtle Beach vacation rental and to also process immediate payment. This product allows me to charge credit cards as well as process ACH payments securely! Thank you Yapstone for making our booking process so much easier! Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? I have no issues with this product. Their customer service is great and the actual product is user friendly. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? Now I can book my guests directly for my North Myrtle Beach vacation rental. Payments are processed very quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CR Charles R. IT Manager Small-Business (50 or fewer emp.) 3/20/2019 "Easy Automated Connections, Difficult Chargebacks" 4/5 What do you like best about Vacation Rent Payment? The integration into our booking engines is convenient and automated and seems to work well. Everyone is always nice when we call, email, or meet them at trade shows. The product allows us to accept payments from our guests and easily use credit card processing for their accounts. The solution that we have chosen integrates directly into our PMS software, which is Escapia. The start up costs and time were both well within reason and the ongoing support is sufficient for what we need. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? The company sides more with guests rather than us (who are their users) when someone initiates a Chargeback. The process is painful and difficult, and made to try and get us to drop it when we should be fighting it. This has taken up the most time with our use of this product, ie finding documentation and everything needed to fight a chargeback that is generally requested by a disgruntled guest for a completely different reason. The guests violate our agreements and submit fraudulent chargeback requests and we are the ones made to feel like the victims. We do not understand why guests are allowed to get away with fraudulent requests and nothing is done about it by your company or their credit card company. Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: Definitely check them out. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? credit cards. We needed a company to process and authorize our cards and Yapstone and Vacation Rent Payment are the solution that we have chosen. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Yamy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yamy A.") YA Yamy A. Co-founder Marketing and Advertising Small-Business (50 or fewer emp.) 3/5/2019 "User Friendly & Built with Vacation Rental Managers in Mind" 4.5/5 What do you like best about Vacation Rent Payment? It's built with my exact business model in mind, giving me peace of mind that by just gathering the right documentation when bookings are made the money is safe. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? The process to change a bank account is too lengthy. The extra charges for international transactions, and the fact that when transactions are refunded they do not refund the transaction fees - which most other vendors do. Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: If you are a VR manager this system is built for you, just know you will pay a little extra if you do have a flexible refund policy. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? It makes rent collection easy, and it's integration with kigo makes it so I don't have to worry about supporting documentation for charges further than the information already stored in my rental software. It's a great 1-1 integration. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 2/27/2019 "Exceptional software to take care of Vacation Rental Needs" 5/5 What do you like best about Vacation Rent Payment? Booking calendar sync's with other websites like VRBO, Booking.com, AIRBNB, etc. I also love that you can Blog which helps your website being recognized by Google search engine. The website they create for you is better than what you can get on GoDaddy. Love this software and how easy it is to use. Recommend highly. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? Vacation Rental Desk has provided all my needs and there is nothing I dislike. Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: Great product, give it a try, you will love it. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? Vacation Rent Payment has made my website get noticed with the blogging you can do. My website comes up at the top when searched over other vacation rental businesses in my area which don't use Vacation Rent Payment. The software provides an awesome website you can set up which is so easy. Allows people to check your calendar without calling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JB Jurate B. accountant Small-Business (50 or fewer emp.) 3/20/2019 "It's ok" 3.5/5 What do you like best about Vacation Rent Payment? reasonable price and pretty responsive, I like that they have website you can check your transactions and billing. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? hard to reach and get more information concerning transactions, late with reports sometimes Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? I was solving Chargebacks and it wasn't really beneficial as no information was provided concerning our issue and seems it is not really working for Vacation rentals, was pretty frustrating actually. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DJ Dana J. Owner Small-Business (50 or fewer emp.) 2/22/2019 "Very, Very good Credit Card Processor!" 5/5 What do you like best about Vacation Rent Payment? In a world of complications, Vacation Rent Payment makes things simple. Not only is their system easy to use, but the cost is also very competitive. Over the years, I've had a few glitches and the customer service is exceptional. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? I would love for my particular glitch about receiving verifying emails to be resolved! I suspect the company is working on it, since they have conscientiously done so in the past. No other issues! Review collected by and hosted on G2.com. Recommendations to others considering Vacation Rent Payment: Just call! Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? It is great to be able to offer Vacation Rental Guests a comfortable means of payment that is secure and easy. The benefit to me is the happiness of my guests. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KB Kacy B. owner Small-Business (50 or fewer emp.) 2/27/2019 "Vacation Rent Payment is exactly what we need and we have never had an issues with it. " 3.5/5 What do you like best about Vacation Rent Payment? Everything is automatic and we don't have to put much work into credit card processing. Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? Nothing really. I haven't yet had any issues with Vacation Rent Payment Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? We receive credit card payments using Vacation Rent Payment. They have also helped us out with a few credit card disputes that we ultimately won. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SR Stu R. Small-Business (50 or fewer emp.) 3/5/2019 "All good except lacks chargeback support" 3/5 What do you like best about Vacation Rent Payment? Nice integration with Escapia. We are merchant of record for most our reservations Review collected by and hosted on G2.com. What do you dislike about Vacation Rent Payment? No support Chargebacks, you are on your own in these fights. no “hold” for deposits which means you receive a full charge from VRP on deposits even if refunded. Review collected by and hosted on G2.com. What problems is Vacation Rent Payment solving and how is that benefiting you? Accepting credit cards easily Review collected by and hosted on G2.com. Show More Response from Anne Davis of Vacation Rent Payment [Editedit](https://www.g2.com/survey_responses/vacation-rent-payment-review-1876462/official_response/edit) Hi Stu, Thank you for making us aware of your experience. Our Customer Feedback Team would like the opportunity to discuss this with you further.   Could you please email us at CustomerFeedback@yapstone.com with your contact details and a member of our Team will be happy to reach out to you.   Thank you, Anne Vacation Rent Payment Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Vacation Rent Payment? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vacation Rent Payment ](https://www.g2.com/products/vacation-rent-payment/discussions/new) GU Guest User What is Vacation Rent Payment used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-vacation-rent-payment-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Is Vacation Rent Payment secure? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/security-ef5dc06f-00e8-41b9-9da4-42b65aca4591) [ View all Discussions ](https://www.g2.com/products/vacation-rent-payment/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/vacation-rent-payment/pricing) ##### Categories on G2 [Rental Payment](https://www.g2.com/categories/rental-payment) ##### Explore More [Google Cloud SQL reviews](https://www.g2.com/products/google-cloud-sql/reviews)[Top rated cloud storage and collaboration tools](https://www.g2.com/discussions/top-rated-cloud-storage-and-collaboration-tools-for-2025)[Top tools for collaborative email template design](https://www.g2.com/discussions/what-are-the-top-tools-for-collaborative-email-template-design) [Corporate Culture](https://www.g2.com/glossary/corporate-culture-definition)[What are the most trusted financial consulting firms by CFOs and finance leaders based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-financial-consulting-firms-by-cfos-and-finance-leaders-based-on-user-reviews)[Which Oracle PeopleSoft resellers provide a clear modernisation path for legacy HR systems without disrupting payroll and talent operations during transition?](https://www.g2.com/discussions/which-oracle-peoplesoft-resellers-provide-a-clear-modernisation-path-for-legacy-hr-systems-without-disrupting-payroll-and-talent-operations-during-transition) [Show MoreShow Less](javascript:void(0);)