--- title: Vacation Rent Payment Reviews meta_title: 'Vacation Rent Payment Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Vacation Rent Payment works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 26 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Vacation Rent Payment Reviews **Vendor:** yapstone **Category:** [Rental Payment Software](https://www.g2.com/categories/rental-payment) **Average Rating:** 4.1/5.0 **Total Reviews:** 26 ## About Vacation Rent Payment VacationRentPayment is the top vacation rental payment processor in the world, enabling businesses to grow faster, while mitigating risk. We believe that PMCs need more value than just a competitive rate, so our solution is designed to help increase revenue through efficient global payments and chargeback management. We integrate with all the top vacation rental software platforms including HomeAway software (Escapia, V12), Kigo, LiveRez, Barefoot, Streamline, Cirrus, RNS, VacationRentalDesk, and Vacation RentPro. ## Vacation Rent Payment Reviews ### 1. A fair card processing company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Vacation Rent Payment?** They always send a detailed transaction email for every payment processed. **What do you dislike about Vacation Rent Payment?** I dislike that they still charge a transaction fee on deposits. **Recommendations to others considering Vacation Rent Payment:** Make sure you check fee's being charged per transaction. **What problems is Vacation Rent Payment solving and how is that benefiting you?** The summary emails make my life easier because I don't have to search through my account summary to make sure a transaction went through. ### 2. All good except lacks chargeback support **Rating:** 3.0/5.0 stars **Reviewed by:** Stu R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Vacation Rent Payment?** Nice integration with Escapia. We are merchant of record for most our reservations **What do you dislike about Vacation Rent Payment?** No support Chargebacks, you are on your own in these fights. no “hold” for deposits which means you receive a full charge from VRP on deposits even if refunded. **What problems is Vacation Rent Payment solving and how is that benefiting you?** Accepting credit cards easily **Official Response from Anne Davis:** > Hi Stu, Thank you for making us aware of your experience. Our Customer Feedback Team would like the opportunity to discuss this with you further.   Could you please email us at CustomerFeedback@yapstone.com with your contact details and a member of our Team will be happy to reach out to you.   Thank you, Anne Vacation Rent Payment ### 3. Good product, terrible customer service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Vacation Rent Payment?** Very solid product once it is set up. It allows both credit card and echeck processing options **What do you dislike about Vacation Rent Payment?** HORRIBLE customer service. No phone number to call, impossible to get anyone to call/email back, improper setup of accounts, HORRIBLE customer service! **Recommendations to others considering Vacation Rent Payment:** Find a new service option - customer service and support is horrible **What problems is Vacation Rent Payment solving and how is that benefiting you?** process echeck and credit card payments for guests **Official Response from Anne Davis:** > Hello, Thank you for making us aware of your experience. Our Customer Feedback Team would like the opportunity to discuss this with you further.   Could you please email us at CustomerFeedback@yapstone.com with your contact details and a member of our Team will be happy to reach out to you.   Thank you, Anne VacationRentPayment ## Vacation Rent Payment Discussions - [Is Vacation Rent Payment secure?](https://www.g2.com/discussions/security-ef5dc06f-00e8-41b9-9da4-42b65aca4591) - 1 comment, 1 upvote - [Why are you better than other payment processors?](https://www.g2.com/discussions/vacation-rent-payment-vs-competition) - 2 comments, 1 upvote - [Which software do you integrate with?](https://www.g2.com/discussions/integrations-4012789d-2cee-4a0d-8546-8e78f3b91726) - 1 comment, 1 upvote - [How do you handle chargebacks?](https://www.g2.com/discussions/chargebacks-f2549f6c-eccd-499a-a898-860b54521568) - 1 comment, 1 upvote - [What are your fees?](https://www.g2.com/discussions/fees-50b9a090-149b-4cc7-bb3c-88074f7109f9) - 1 comment, 1 upvote - [View Vacation Rent Payment pricing details and edition comparison](https://www.g2.com/products/vacation-rent-payment/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A30%3A27+-0500&secure%5Bsession_id%5D=d9dbd3fb-9a84-4eca-bdb0-edd161cbdccf&secure%5Btoken%5D=2421fee139143d963a021d5ba131a4f590bd42dcf01981f7391fb5991ad7d9ac&format=llm_user) ## Vacation Rent Payment Features **Platform Interoperability** - Pre-Built Connectors **Platform Additional Functionality** - Payment - Portal - Mobility - Cloud **Platform Performance** - Reporting **Additional Functionality** - Customer Database - Transaction History - Quotes/Estimates - Late Fee Calculation - Alerts/Notifications - Recurring Rentals - Scheduling - Reminders - Generative AI - Multi-Location - Online Booking - Data Import/Export - Short/Long Term Rental - AI Copilot - Email Templates - Credit Card Processing - Reporting & Statistics - Third-Party Integrations - Barcode/Ticket Scanning - API - Equipment Rental ## Top Vacation Rent Payment Alternatives - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (688 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (371 reviews) - [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) - 4.4/5.0 (293 reviews)