The G2 on V2 Cloud

V2 Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of V2 Cloud, enhancing productivity with its straightforward setup and reliable access. (47 mentions)

Users commend V2 Cloud for its excellent customer support, providing quick answers that enhance their experience dramatically. (34 mentions)

Users commend the easy setup of V2 Cloud, ensuring a smooth onboarding process and reliable performance. (23 mentions)

Users highlight V2 Cloud's affordability, benefiting from powerful hardware and simple pricing for efficient business management. (20 mentions)

Users appreciate the easy access to V2 Cloud via the web, enhancing remote work and productivity significantly. (13 mentions)

Users praise the easy deployment of V2 Cloud, enabling quick and reliable access for their corporate needs. (11 mentions)

Users experience occasional slow performance with V2 Cloud, especially on lower-tier plans, impacting their overall experience. (12 mentions)

Users find the pricing too high, especially as demand and storage needs increase for V2 Cloud. (7 mentions)

Users face remote access issues including connectivity problems, lag, and limitations with the base plan's performance. (7 mentions)

Users report connection issues that disrupt workflow, including timeouts and complications with network settings. (5 mentions)

Users express concerns about poor customer support, particularly the lack of phone support for complex issues. (5 mentions)

Users find that chat support can take time to connect, but overall it resolves issues quickly and effectively. (3 mentions)

Top Pros or Advantages of V2 Cloud

1. Ease of Use

Users value the ease of use of V2 Cloud, enhancing productivity with its straightforward setup and reliable access.

See 47 mentions

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Scott W.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic Support and Service"

What do you like about V2 Cloud?

It's simple to use and simply priced. Im not super tech-savvy and tried setting up a remote desktop using Azure, however I found it hard to figure out

erekle c.

4.0/5

"Efficient Virtual Desktop Solution with Minor Delay"

What do you like about V2 Cloud?

I find the setup of V2 Cloud to be straightforward and detailed, which makes the onboarding process smooth. Its ability to provide a virtual desktop e

2. Customer Support

Users commend V2 Cloud for its excellent customer support, providing quick answers that enhance their experience dramatically.

See 34 mentions

See Related User Reviews

Luke S.

Small-Business (50 or fewer emp.)

4.5/5

"Honestly simplified moving the the cloud as before we were not able due to cost and complexity."

What do you like about V2 Cloud?

Simple and it just works. Good IT support.

Tamer K.

Small-Business (50 or fewer emp.)

5.0/5

"Best development cloud virtual machines"

What do you like about V2 Cloud?

Easy to setup and scale, good performance and good technical support

3. Easy Setup

Users commend the easy setup of V2 Cloud, ensuring a smooth onboarding process and reliable performance.

See 23 mentions

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Mike C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to setup, rock solid reliability"

What do you like about V2 Cloud?

The ease of setup, and connectivity, and the reliability . Have had no outages or access issues, performance is great, we have multiple computers on a

erekle c.

4.0/5

"Efficient Virtual Desktop Solution with Minor Delay"

What do you like about V2 Cloud?

I find the setup of V2 Cloud to be straightforward and detailed, which makes the onboarding process smooth. Its ability to provide a virtual desktop e

4. Affordable

Users highlight V2 Cloud's affordability, benefiting from powerful hardware and simple pricing for efficient business management.

See 20 mentions

See Related User Reviews

Scott W.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic Support and Service"

What do you like about V2 Cloud?

It's simple to use and simply priced. Im not super tech-savvy and tried setting up a remote desktop using Azure, however I found it hard to figure out

Nathan W.

5.0/5

"Seamless Setup and Exceptional Support"

What do you like about V2 Cloud?

{"I appreciate V2 Cloud for allowing me to manage my business efficiently across multiple continents, centralizing my software applications and securi

5. Easy to Access

Users appreciate the easy access to V2 Cloud via the web, enhancing remote work and productivity significantly.

See 13 mentions

See Related User Reviews

Neil Jake R.

Small-Business (50 or fewer emp.)

5.0/5

"Good for remote connection"

What do you like about V2 Cloud?

Flexibility and Mobility: Remote connections enable users to access their systems or work remotely from any location with an internet connection. This

Tyler H.

Small-Business (50 or fewer emp.)

5.0/5

"Satisfied Customer"

What do you like about V2 Cloud?

It is very use to use and I love how you can get to V2 through the web unlike other VPS systems.

6. Easy Deployment

Users praise the easy deployment of V2 Cloud, enabling quick and reliable access for their corporate needs.

See 11 mentions

See Related User Reviews

Mike C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to setup, rock solid reliability"

What do you like about V2 Cloud?

The ease of setup, and connectivity, and the reliability . Have had no outages or access issues, performance is great, we have multiple computers on a

Annelyn N.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly and very helpful!"

What do you like about V2 Cloud?

Affordable, User-friendly, Easy to manage and implement, Administrative control over all desktops/users, Straightforward and easy to understand, Facil

Top Cons or Disadvantages of V2 Cloud

1. Slow Performance

Users experience occasional slow performance with V2 Cloud, especially on lower-tier plans, impacting their overall experience.

See 12 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use. Great for keeping thing seperate."

What do you dislike about V2 Cloud?

Sometimes a little bit slow on the lowest plan, but thats what I pay for.

Paul C.

Small-Business (50 or fewer emp.)

5.0/5

"One of the best cloude srvices"

What do you dislike about V2 Cloud?

Some times the srvice has a low speed for connections

2. Expensive

Users find the pricing too high, especially as demand and storage needs increase for V2 Cloud.

See 7 mentions

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Chaim F.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful and Secure Virtual Desktop"

What do you dislike about V2 Cloud?

So far I have nothing negative about them. Maybe the price.

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Excellent features and service"

What do you dislike about V2 Cloud?

Price is a bit too high as demand scales.

3. Remote Access Issues

Users face remote access issues including connectivity problems, lag, and limitations with the base plan's performance.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Basic remote computer software"

What do you dislike about V2 Cloud?

Their base plan has VERY limited storage. We only use the remote desktop to host one Quickbooks file. Even with only that, it is maxing out the loca

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"works good"

What do you dislike about V2 Cloud?

not so fast on the cheap plans would love better performance in the cheap plan, and it doesn't work like a regular RDP connection

4. Connection Issues

Users report connection issues that disrupt workflow, including timeouts and complications with network settings.

See 5 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great VPN! Super fast connections, never lets me down!"

What do you dislike about V2 Cloud?

Copy/paste features obsolete. File transfer mode is limited. Sometimes it times out or has a connection problem. You can't change the browser size or

Jon J.

Small-Business (50 or fewer emp.)

4.0/5

"Stupid simple way to deploy DaaS"

What do you dislike about V2 Cloud?

Network port forwards and IPSEC site-to-site VPNs are a pain

5. Poor Customer Support

Users express concerns about poor customer support, particularly the lack of phone support for complex issues.

See 5 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Awesome Desktop as a Service Provider"

What do you dislike about V2 Cloud?

No phone support. The chat support handled everything, but voice conversation could have been easier at times.

Lloyd R.

Small-Business (50 or fewer emp.)

5.0/5

"Already recommended to multiple people"

What do you dislike about V2 Cloud?

The need to access support to define some networking parameters.

6. Chat

Users find that chat support can take time to connect, but overall it resolves issues quickly and effectively.

See 3 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Awesome Desktop as a Service Provider"

What do you dislike about V2 Cloud?

No phone support. The chat support handled everything, but voice conversation could have been easier at times.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Product and Service"

What do you dislike about V2 Cloud?

There is no downside unless you're not technical. In this case, customer support is like one click away in chat and they help you instantly. I think

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Verified User in Management Consulting

Small-Business (50 or fewer emp.)

9/7/2022

"They have extremely fast and helpful support"

5/5

What do you like best about V2 Cloud?

We have a unique need for what we do which often requires a lot of support. V2 has been phenomenal in providing top-tier support around the clock Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

There maybe a solution for this, but I wish there was a way for us to send remote-controlled commands or get alerts on specific things like if a google chrome window closes, we get a notification on slack as an example. Review collected by and hosted on G2.com.

Response from Sriram Srinivasan of V2 Cloud

edit

Hello,

Thank you for the great review! Most appreciated!

We are thrilled you find our support to be top-tier!

Regarding your query on remote controlled commands, would you be able to drop us a brief email to support@v2cloud.com so our team can determine how to help?

Best,

Ram

Tony S.

Business Owner

Small-Business (50 or fewer emp.)

12/4/2022

"Everything is easy"

4/5

What do you like best about V2 Cloud?

Everything is simple. You get a Windows server with all the features at a minimal cost. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Uploading files is a little more fiddly than I expected. Using DropBox gets around the issue, Review collected by and hosted on G2.com.

Response from Sriram Srinivasan of V2 Cloud

edit

Hello Tony,

Thank you for the great review! We are thrilled you find our platform simple, easy and affordable.

Regarding your concern with the files upload, would you be able to drop us a brief email to support@v2cloud.com so we can determine how to help?

Best,

Ram

Wendy M.

President

Small-Business (50 or fewer emp.)

2/24/2022

"V2 Cloud allows us to offer more to our clients"

5/5

What do you like best about V2 Cloud?

The best part, is that it works, and enables us to offer cloud services to our clients. But the technical support is beyond great, and is also essential for a product like this. I also am really pleased with the option of my end-users to connect via RDP OR a browser (wenconnect)... that is something that really increases the value for us. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Well, it would be great if local scanners connected like the printers do. The price point of 3rd-party options to possibly get scanners to work is prohibitive. We have put work-arounds into place, but it would be awesome to not have to do that! Review collected by and hosted on G2.com.

Recommendations to others considering V2 Cloud:

V2 Cloud is a great way to implement cloud services for your business! Review collected by and hosted on G2.com.

What problems is V2 Cloud solving and how is that benefiting you?

We are a software provider, and have been able to offer our end-users a fast cloud option, which we did not have before. It is something that has helped us both retain customers, and attract more. Review collected by and hosted on G2.com.

Luke S.

director

Small-Business (50 or fewer emp.)

6/27/2022

"Honestly simplified moving the the cloud as before we were not able due to cost and complexity."

4.5/5

What do you like best about V2 Cloud?

Simple and it just works. Good IT support. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Fast VMs are more expensive storage expensive too. Review collected by and hosted on G2.com.

Response from Sriram Srinivasan of V2 Cloud

edit

Hello Luke,

Thank you for the great review! Most appreciated!

We are glad we are able to reduce your IT overheads and that you find our support to be good.

Should there be anything we can assist with, please don't hesitate to reach out to us: success@v2cloud.com

Best,

Ram

Brian M.

CEO

Small-Business (50 or fewer emp.)

12/2/2022

"Responsive and Easy"

4/5

What do you like best about V2 Cloud?

The Management Dashboard and available features. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

File transferring and copy/paste functions Review collected by and hosted on G2.com.

Response from Sriram Srinivasan of V2 Cloud

edit

Hello Brian,

Thank you for the great review! Most appreciated!

We are glad your find our platform to be responsive and easy.

As for your concern with the file transferring and copy/paste function, would you be able to drop us a brief email to support@v2cloud.com so we can determine how to help?

Best,

Ram.

Verified User in Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

2/15/2021

"Excellent features and service"

4.5/5

What do you like best about V2 Cloud?

Good admin dashboard that makes it easy to make server configuration changes.

Good technical service. When I have questions, they are knowledgeable and provide effective answers. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Price is a bit too high as demand scales. Review collected by and hosted on G2.com.

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

5/11/2023

"Mixed Blessing"

3.5/5

What do you like best about V2 Cloud?

Ability to log on from anywhere on any computer Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Difficulty in downloading photos without delay Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

11/24/2022

"Awesome Desktop as a Service Provider"

4.5/5

What do you like best about V2 Cloud?

It was easy to deploy and get started. Any issues we had were all minor and easy workarounds. It has been easy for my staff to use. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

No phone support. The chat support handled everything, but voice conversation could have been easier at times. Review collected by and hosted on G2.com.

Response from Charles Gelinas of V2 Cloud

edit

Hello,

Thank you for your feedback. We do provide support over the phone. You can call us at 1-866-807-7155 x1.

Thank you

Charles

Milan P.

Senior Network Engineer

Small-Business (50 or fewer emp.)

1/3/2023

"Really Good and stable service"

4.5/5

What do you like best about V2 Cloud?

I used different services before V2 but I found V2 is one of the best service Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

Sound disconnect frequently when I close and restart session Review collected by and hosted on G2.com.

Lloyd R.

Owner

Small-Business (50 or fewer emp.)

8/22/2022

"Already recommended to multiple people"

5/5

What do you like best about V2 Cloud?

Simplicity, ease of setup, and price. The ability to create a small virtual network and the different system options. Review collected by and hosted on G2.com.

What do you dislike about V2 Cloud?

The need to access support to define some networking parameters. Review collected by and hosted on G2.com.