We used UXtweak to test usability of our mobile app’s interface and it helped greatly. We were able to recruit a rather niche audience of participants directly in the app, which honestly saved a lot of time. The study had great analytics for each task of our test. There are also recordings for each session that you can come back to for further analysis. Review collected by and hosted on G2.com.

Although the in-app recruiting was super handy, the main issue was that you can’t recruit participants for less than $200. We don’t always need this many testers, so that’s definitely a limitation. Review collected by and hosted on G2.com.

We recruited a bunch of participants for unmoderated usability tests from the user panel and it was a great experience! The responses we’ve got were useful and the recruiting process was very quick. After hearing a couple of horror stories about participants from panels not showing up to tests and faking responses I was a bit sceptical but it went great and we actually got some nice insights about user behavior. Review collected by and hosted on G2.com.

I don’t like that there’s no live interviews feature. We needed those as a part of our research and ended up conducting them via Zoom. Really wish they could be added. Review collected by and hosted on G2.com.

Their card sorting feature. It’s a great tool that offers an insane amount of analytics and features for such a price. Review collected by and hosted on G2.com.

The UI of the study setup could use a face lift, it’s quite outdated. Review collected by and hosted on G2.com.

Audience sourcing is great; we pay a nominal fee to target study respondents in our audience, and it's all integrated within the app. No need to use a different tool for audience sourcing. The respondents replied very quickly too, within days. Review collected by and hosted on G2.com.

Oddly, the UX for UXtweak feels unintuitive (the left menu is a bit odd, and there are weird nuances that I can't quite put my finger on). However, the tool itself gets the job done, is cheaper than the competitor, and those are what matter! Review collected by and hosted on G2.com.

I was doing tree-testing on our site because we have a lot of products, and our clients got lost on our web. My friend suggests my UXtweak. We made a study and sent it to our customers. We have quite quick answers, and what I liked the most is that UXtweak provides nice exports, so I can convince my web development team that we need to make changes in our website structure. Review collected by and hosted on G2.com.

Setting up the study is a bit complicated, as many options exist. It's because you can use it in various ways, but it can be confusing if you want a simple study. Review collected by and hosted on G2.com.

Website and mobile app usability testing tools. I like that with this tool you actually get quality testing for an affordable price, we’ve tried other testing platforms before and UXtweak is by far the best. Review collected by and hosted on G2.com.

Nothing speicfic comes to mind, it's an overall good tool Review collected by and hosted on G2.com.

UXTweak has an excellent user interface. It provided a smooth user experience to the participants in the focus group I organised-- many of them particularly mentioned that they liked using the platform and asked me about details. Further, their customer support team is made up of experts who are quick at getting back to you and great at solving problems. Review collected by and hosted on G2.com.

It took a bit of time to get used to the dashboard layout, but everything became super efficient once I learned my way around the information structure, and I recommend it to anyone. Review collected by and hosted on G2.com.

The flexibility regarding the questionnaire design, the ability to define technical requirements for the participants and the use of a custom 'Framer build' website by including a code snippet, which didn't require the participants to install additional plug-ins.

An additional highlight was the very responsive and helpful customer support and the available 'inline' participant recruiting! Review collected by and hosted on G2.com.

The UX of the UXtweak could be improved by some UX teaks since some of the setup and analytics processes seemed counterintuitive and irritating. I found myself several times in s situation where I was not sure if I might not have accidentally deleted a test setup and was, therefore, continuously cloning setups. Review collected by and hosted on G2.com.

It’s remote friendly and intuitive for most users. The card sort is well mapped to an in real life experience of such a task. My card sort existed of 65 cards, which is not really recommended to use by UXtweak, but it was still possible for the testpersons to get an ok overview of the carpets to sort and the categories the made. The list of cards to be sorted force them to interpret one carpet at a time as they have to drag them over in categories. This might not have been carried out as thorough in real life scenario. Review collected by and hosted on G2.com.

Due to my amount of cards, the analysis tools where confusing to interpret simply because of the big amount of data. Moreover would it be nice with some more analysis tools such as MDS - multi dimensional scaling. Which I could have benefitted from. Review collected by and hosted on G2.com.

Overall, UXTweak is, for our company, an effective tool for user research and analytics. The wide range of different tests for fair pricing is what made us go with this company instead of other alternatives Review collected by and hosted on G2.com.

There is currently nothing we dislike about UXtweak, as we always get enough insights about our products that we can implement into the practice straight away. Review collected by and hosted on G2.com.