--- title: UXtweak Reviews meta_title: 'UXtweak Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how UXtweak works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 46 scale: '5' date_modified: '2026-08-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # UXtweak Reviews **Vendor:** UXtweak Research Group **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.7/5.0 **Total Reviews:** 46 ## About UXtweak UXtweak is a UX research platform that helps teams recruit and manage participants, run moderated and unmoderated studies, analyze results, and share insights — all in one place. Built for research by researchers, UXtweak is used by 100K+ UXers, helping research, product, and design teams turn insights into impact. ✨ Start for free today at UXtweak.com 🔧🐝 Why do user-centered organizations choose UXtweak? 🌍 Recruit globally, reliably: Access participants from 130+ countries with 2,000+ targeting attributes for precise recruitment. Rigorous quality checks and free replacements ensure reliable feedback so you can focus on insights, not logistics. 🔧 Comprehensive tools for every stage: Test concepts, prototypes, or finished products — including native Figma prototype testing that stays in sync as your file changes. Conduct live user interviews, and run proven methods like card sorting and tree testing, moderated or unmoderated. 📊 Actionable analytics: Turn raw data into decisions with powerful analytics. Build shareable reports with our Report Builder, including AI-suggested highlights that point you to the clips and data worth including — so reports come together faster without losing your voice in them. 🤖 AI that scales research, always opt-in: AI features in UXtweak are always opt-in—you choose where it helps, and you stay in control of the output. In Live Interviews, AI-generated participant summaries and recording outlines turn hours of session footage into clear, navigable overviews. AI can also help you suggest highlight reels from your user interview recordings or tag transcripts. 🤝 Research-to-research support: Our customer success team is made up of experienced UX researchers, available to help you tackle challenges and get more out of every study. 🎓 Driven by research and community: Founded by researchers, we're committed to advancing UX research and HCI. Explore original studies by our research team in open-access journals or visit our Research by UXtweak section. We support, educate, and connect the UX community through the UX Research Geeks podcast, Women in UX interviews, live events, and educational resources. UXtweak features: ⬣ User Interviews ⬣ Mobile App Usability Testing ⬣ Prototype Usability Testing ⬣ Website Usability Testing ⬣ First Click Testing ⬣ Preference Testing ⬣ Five Second Testing ⬣ Card Sorting ⬣ Tree Testing ⬣ Global User Panel ⬣ Participant Managemet ⬣ Session Recording ⬣ Survey ## UXtweak Reviews ### 1. Great tool for mobile app testing. **Rating:** 4.0/5.0 stars **Reviewed by:** Emilly S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about UXtweak?** We used UXtweak to test usability of our mobile app’s interface and it helped greatly. We were able to recruit a rather niche audience of participants directly in the app, which honestly saved a lot of time. The study had great analytics for each task of our test. There are also recordings for each session that you can come back to for further analysis. **What do you dislike about UXtweak?** Although the in-app recruiting was super handy, the main issue was that you can’t recruit participants for less than $200. We don’t always need this many testers, so that’s definitely a limitation. **What problems is UXtweak solving and how is that benefiting you?** I spot a couple of really significant usability issues after just a couple of tests, without this kind of testing with users the app would not be in a good enough state to be launched anytime soon. ### 2. My best choice for card sorting **Rating:** 4.0/5.0 stars **Reviewed by:** David . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about UXtweak?** Their card sorting feature. It’s a great tool that offers an insane amount of analytics and features for such a price. **What do you dislike about UXtweak?** The UI of the study setup could use a face lift, it’s quite outdated. **What problems is UXtweak solving and how is that benefiting you?** I was looking for a good card sorting tool that has a reasonable price for quite some time now. UXtweak is my top choice at the moment. They help me to setup quick card sorts, they support all different types of them, and also help analyze the results in a way that I don’t really have to do much myself haha. ### 3. Good value, love the audience sourcing function **Rating:** 4.0/5.0 stars **Reviewed by:** John R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about UXtweak?** Audience sourcing is great; we pay a nominal fee to target study respondents in our audience, and it's all integrated within the app. No need to use a different tool for audience sourcing. The respondents replied very quickly too, within days. **What do you dislike about UXtweak?** Oddly, the UX for UXtweak feels unintuitive (the left menu is a bit odd, and there are weird nuances that I can't quite put my finger on). However, the tool itself gets the job done, is cheaper than the competitor, and those are what matter! **What problems is UXtweak solving and how is that benefiting you?** Determining how our audience mentally groups our features, so we can present them in a logical way. ### 4. Comparative pre- and post-study with a Framer high-fidelity prototype (MSc project) **Rating:** 4.0/5.0 stars **Reviewed by:** Peter K. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about UXtweak?** The flexibility regarding the questionnaire design, the ability to define technical requirements for the participants and the use of a custom 'Framer build' website by including a code snippet, which didn't require the participants to install additional plug-ins. An additional highlight was the very responsive and helpful customer support and the available 'inline' participant recruiting! **What do you dislike about UXtweak?** The UX of the UXtweak could be improved by some UX teaks since some of the setup and analytics processes seemed counterintuitive and irritating. I found myself several times in s situation where I was not sure if I might not have accidentally deleted a test setup and was, therefore, continuously cloning setups. **What problems is UXtweak solving and how is that benefiting you?** The setup of remote pre- and post-study questionnaires with a custom build prototype. This didn't seem possible with most or all of the competitors. ### 5. Card sort for my 7. semester project **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about UXtweak?** It’s remote friendly and intuitive for most users. The card sort is well mapped to an in real life experience of such a task. My card sort existed of 65 cards, which is not really recommended to use by UXtweak, but it was still possible for the testpersons to get an ok overview of the carpets to sort and the categories the made. The list of cards to be sorted force them to interpret one carpet at a time as they have to drag them over in categories. This might not have been carried out as thorough in real life scenario. **What do you dislike about UXtweak?** Due to my amount of cards, the analysis tools where confusing to interpret simply because of the big amount of data. Moreover would it be nice with some more analysis tools such as MDS - multi dimensional scaling. Which I could have benefitted from. **What problems is UXtweak solving and how is that benefiting you?** In my case I needed my card sort to be run remotely and it solved my problems with uploading pictures. Other programs where you can run a card sort don’t have that option. ### 6. Great tools and customer service but UI could be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Amy M. | Student Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about UXtweak?** I was impressed by the customer support I received. I emailed the company with a question regarding the tools and services offered. I received a response within hours from Peter Demcak. The response was very thorough and helped me learn more about what UXTweak offers. I even got a response to a follow-up email during the weekend, which was an unexpected and pleasant surprise! I like that you can see demos of each tool, so you get a real view of how the data is presented. Instead of just reading what the tool can be used for, you can actually interact with the demo and pretend you conducted the study, such as replaying recordings and filtering participants. The Session Recording tool was easy to set up, even though I’d never done website tracking before. **What do you dislike about UXtweak?** The toolbar at the side of the dashboard is unclear for a new user like me, who hasn’t yet memorised what each icon means. The icons all look very similar: they are all the same colour, and most of them contain the same shapes (rounded squares), which makes it hard to distinguish between them. It’s difficult to know instinctively which button to click on because they don’t have labels. The name of the tool is not revealed even if you hover over the button. It’s only after you click the button that a pop-up window appears and reveals the name of the tool. It took me a while to learn this because I did not think to click it: my instincts told me that if I clicked the button, it would take me to a different page. With session recordings, there is some lag between a website visitor and when the visitor is recorded in UXTweak. I discovered this when I was testing my study. Whenever I visited my own website, it would take about 10 minutes for my visit to appear in the analysis section. At first, I thought that the study wasn’t recording data properly, which made me anxious. It would be even easier to set up if there were some instructions describing how to install the snippet with session recording. **What problems is UXtweak solving and how is that benefiting you?** It helped me to quickly set up user research for my thesis. ## UXtweak Discussions - [What is UXtweak used for?](https://www.g2.com/discussions/what-is-uxtweak-used-for) - 1 upvote - [View UXtweak pricing details and edition comparison](https://www.g2.com/products/uxtweak/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A04%3A21+-0500&secure%5Bsession_id%5D=b523e6e4-e2f0-4afc-8ac0-341c2a26cd63&secure%5Btoken%5D=b95eff44db6b05b5693f9ed787f7d46f95659c0960e08cfc7b878654210fd50b&format=llm_user) ## UXtweak Integrations - [Condens](https://www.g2.com/products/condens/reviews) - [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Notion](https://www.g2.com/products/notion/reviews) ## UXtweak Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes - Commenting/Notes **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Participant Selection** - In-App - On-Site - Recruitment Pool - Single Sign On **A/B Testing ** - Split URL Testing - Data Analysis - Notes **Process Management** - Feedback Aggregation - Real-Time Analysis - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Visitor Information** - User Identification - Search Box **System Management** - Security - System Monitoring - SSL Security - GPS **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Session Replay** - Cross-system Integration **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top UXtweak Alternatives - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (332 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)