[ UXPressia Reviews ](https://www.g2.com/products/uxpressia/reviews) [ UXPressia Reviews ](https://www.g2.com/products/uxpressia/reviews) # UXPressia Features ##### ## Platform Basics (10) Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Exporting Ability to export customer journey maps in a variety of formats to present and analyze. Multi-user Access and Collaboration Allow team members to invite others to collaborate on journey maps and make direct changes. Multiple Personas Provide the ability to compare the experiences of multiple personas in one journey map. Data Analytics Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation. Predictive Analytics Predict future data based on historical data sets Behavioral Analytics Track and analyse user behavior within a system or network Campaign Analytics Track and interpret campaign performance metrics Website Analytics Track and analyze information regarding website visitors Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Show More ##### ## Collaboration (4) Integrated Communications Integrates with outside communications software so its features can be used inside the application. Native Communications Provides native communication channels within the application. Board Overview Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion. Screen Sharing Allows users to share their screen within the application. Show More ##### ## Hardware (1) Bring Your Own Device Users can run the software on their own devices. Show More ##### ## Security (2) Permissions Users can provide permissions on specific accounts or workspaces to control access for specific workspaces. Single Sign-On (SSO) Software provide integrated or native single sign-on (SSO). Show More ##### ## Agentic AI - Customer Journey Mapping (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Visual Collaboration Platforms (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Additional Functionality (65) Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Map Creation Create custom maps Email Marketing Create and send email blasts/campaigns Single Sign On Allow users to access multiple services after entering their login credentials once Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. API Application programming interface that allows for integration with other systems/databases Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Linking Collating information from different sources in order to create a more valuable and helpful data set. Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Data Visualization Graphical representation of data Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Workflow Management Create, design and manage workflows for repetitive tasks Activity Tracking Track and document all activities across devices, networks, and other systems Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Personalization Adjust communications based on previous interactions or personal preferences Customizable Reports Alter the layout and content of reports Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Customer Profiles Record customer information, purchase history, and other notes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Surveys & Feedback Gauge satisfaction and receive information for improvement and success Data Import/Export Import and export data to and from software applications Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Attribution Modeling Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Map Sharing Share maps with internal and external stakeholders Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Customizable Branding Add customized logos and colors to align with company branding Generative AI Use AI to generate content in the form of text, images, videos, etc. Customer Touchpoints Identify specific interactions between customers and brands Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Diagramming Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Storyboarding Dictate the order and pace of an eLearning course, including the logic for how different learners progress Customer Segmentation Process of dividing customers into groups based on common characteristics API Application programming interface that allows for integration with other systems/databases @mentions An @mention is a way to tag or notify a specific person about a message/post Commenting/Notes Leave comments and notes on documents for others to view Reminders Timed notification for any upcoming task, deadline, appointment, or activity Customizable Branding Add customized logos and colors to align with company branding Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Surveys & Feedback Gauge satisfaction and receive information for improvement and success Progress Tracking Reporting on how each user, task or process has advanced since its initiation Single Sign On Allow users to access multiple services after entering their login credentials once Discussions/Forums Online forums/groups where users can ask questions, share ideas, best practices, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Import/Export Import and export data to and from software applications Third-Party Integrations Set up connections to third-party platforms to improve business processes Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Audio Calls Ability to make voice calls within the system Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Calendar Sync Synchronize with other calendars to view mutual availability and schedules Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ## Top-Rated Alternatives [ ![Miro](https://images.g2crowd.com/uploads/product/hd_favicon/f43d71a5c7b1abb1b7d3dfc8d3668f9b/miro.svg "Miro") Miro 4.6/5(13,467) ](https://www.g2.com/products/miro/reviews) [ ![Lucid Visual Collaboration Suite](https://images.g2crowd.com/uploads/product/hd_favicon/e02e4d0701c1bc00190c146b8d01e31b/lucid-software-inc-lucid-visual-collaboration-suite.svg "Lucid Visual Collaboration Suite") Lucid Visual Collaboration Suite 4.5/5(8,824) ](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) [ ![Mural](https://images.g2crowd.com/uploads/product/hd_favicon/cd5feac1eada8186ed09d1aa7aed7d8e/mural.svg "Mural") Mural 4.6/5(1,469) ](https://www.g2.com/products/mural/reviews) [ View All Alternatives ](https://www.g2.com/products/uxpressia/competitors/alternatives) UXPressia Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_949e6c9fd7f18a0a15a19b5365cb82c1/theydo.png "Product Avatar Image") TheyDo 4.5/5(62) [ Compare Now ](https://www.g2.com/compare/theydo-vs-uxpressia) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c94419ea01f4837901d37995cc561228/smaply.png "Product Avatar Image") Smaply 4.5/5(15) [ Compare Now ](https://www.g2.com/compare/smaply-vs-uxpressia) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0fe3fcd7302e1b557887e51a1740a28/miro.png "Product Avatar Image") Miro 4.6/5(13,467) [ Compare Now ](https://www.g2.com/compare/miro-vs-uxpressia) ##### Categories on G2 [ Visual Collaboration Platforms ](https://www.g2.com/categories/visual-collaboration-platforms)[ Customer Journey Mapping ](https://www.g2.com/categories/customer-journey-mapping) ##### Explore More [ Which emergency management systems reach employees via multiple channels to ensure incident notification delivery? 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