Edit

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

12/13/2023

"Amazing team"

4.5/5

What do you like best about uxpertise LMS?

Excellent customer service, easy to use. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

The impossibility of multiple pricing. (ex. Member vs non-member pricing) Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Thank you for your feedback! We're thrilled to know you had a great experience with our team. We're taking your comment into consideration for future improvements. In the meantime, please contact our team to discuss possible alternatives such as member coupon codes.

MD

Mauricio d.

Mid-Market (51-1000 emp.)

2/28/2023

"Excellent experience"

5/5

What do you like best about uxpertise LMS?

Easy to understand and mostly we can customize different features. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

So far everything has been great and all the questions/worries have been answered Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hello Mauricio! We thank you for your positive review! We are pleased to see you find the platform easy-to-use. We're always working on new features to make our clients' experience with uxpertise LMS smooth and efficient.

AE

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

11/9/2022

"Good but not great"

3/5

What do you like best about uxpertise LMS?

The help desk usually responds within 24 to 48 hours. When they are bugs or if you're not too sure how to do something, they are there to help. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

It's exceptionally long before they make the necessary changes to better the platform, ex: there was a problem with the certificates that I brought up to them when we first started using their LMS, and it took over a year for them to fix it; we were asked to pay for serval things we asked for which we think should have already been integrated into the platform, like for instance the option of making questions obligatory in the questionnaire, and as a non-lucrative organization, we cannot afford to pay the fee to make the changes that all their clients will profit from. Review collected by and hosted on G2.com.

What problems is uxpertise LMS solving and how is that benefiting you?

We currently offer over 20 classes through LMS, and only 1 out of those 20 + classes for which I find LSM convenient because the participants subscribe to the asynchronous course, follow the course online and receive their certificate automatically...I have practically nothing to do for this course. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hi, thank you for your feedback, and we're very sorry you encountered some issues. Our support team is there to answer every need, so you get the best of our solutions. We always want to improve our services, so thank you again for your feedback! In the meantime, feel free to reach out to us, anytime!

YA

Yaëlle A.

Enseignante

Small-Business (50 or fewer emp.)

7/8/2022

"With UxPertise, our teaching platform is unique, professional and very efficient!"

5/5

What do you like best about uxpertise LMS?

There are great humans who offer us technical and logistical support and that is worth its weight in gold.

Our platform has features that fit our needs perfectly. This allows us to offer a quality product to our customers Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

Not much honestly! Maybe if we could have more control over the image of the platform, it would be better. But other than that, everything was great! Review collected by and hosted on G2.com.

Response from Stephanie Dion of uxpertise LMS

edit

Thanks Yaëlle! We very much enjoy working with you to ensure the success of your online courses. We are pleased to see you find the platform easy-to-use. We will take note of your remark concerning the image of the platform. We are always working on new things!

AL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

4/18/2023

"New user"

5/5

What do you like best about uxpertise LMS?

We enjoy the personnalised customer service and global flexibility of the platform. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

The product as it stands offers many functionalities. The platform does a good job at keeping simply FAQ's, but those can always be hard to navigate for novice user. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

We're glad to hear that you're enjoying our platform! Thank you for taking the time to leave a positive and well thought out review!

NL

Nathalie L.

Small-Business (50 or fewer emp.)

2/24/2023

"Very good platform - easy to use"

5/5

What do you like best about uxpertise LMS?

The platform is easy to use and offers the flexibility we need. We are also well supported by the Uxpertise Team, who provides on request advices to improve our Training Processes. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

The platform is very flexible and evolve quickly to fit all users needs. Very specific customization might not be on the priority list if it can not serve most users. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hello Nathalie! Thank you for the great feedback! We are always listening to our customers and improving our product to fit their needs and expectations!

NG

Nancy G.

Formatrice et conférencière en gestion de conflits, bien-être par la protection personnelle

Small-Business (50 or fewer emp.)

8/20/2022

"The best team ever !"

4.5/5

What do you like best about uxpertise LMS?

It is the best plateform because it is reliable, dynamic, easy to use, affordable, they have a very competent team to help you built your site, and most important, you can talk to someone for support ! Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

If I would have to find something, it would be that support 24/7. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hello Nancy, thank you for the positive feedback! We appreciate your support of our team and platform. We strive to make a reliable platform for all our customers.

DT

Danyèle T.

Director of Operations

Small-Business (50 or fewer emp.)

8/26/2022

"uxpertise is a tool to discover"

5/5

What do you like best about uxpertise LMS?

Uxpertise is a tool to discover, to create, distribute, manage and sell our training online and even in class. The system is easy to use for you and your students. You can't miss anything, the explanations are clear. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

I work regularly with the tool and when there are suggestions for improvement, the team will not hesitate to put efforts to improve the product. Customer support is efficient, responses are quick and the experience is positive. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

We are genuinely grateful for your feedback. The team is beyond happy to read your review.

AT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

11/9/2022

"Great Customer Support"

3.5/5

What do you like best about uxpertise LMS?

The uxpertise team is always ready to answer my email questions in a very timely manner and with clear explanations. They are also easily reachable and always available for a call on more specific matters. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

There no feature allowing a participant to register by themselves and send the invoice to be paid by their manager, which is something that is very much asked in our market. The invoice can be sent to a third person, but not for payment. Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hello! We appreciate your feedback, our support team is very thankful! Customer support is one of our priorities, we're always glad to help and guide our clients.

We're always looking for new ways/features to improve our LMS and answer our clients' needs, your concern will be taken into consideration by our dev team.

SL

Stephan L.

Enterprise (> 1000 emp.)

2/27/2023

"Great service"

5/5

What do you like best about uxpertise LMS?

Expertise and quick response. Custom service, easy to use. Review collected by and hosted on G2.com.

What do you dislike about uxpertise LMS?

Nothing at all. I don't have anything to complain about Review collected by and hosted on G2.com.

Response from nada erradi of uxpertise LMS

edit

Hi Stephan! Thank you for leaving us a positive review! We're very glad to hear that uxpertise LMS is to your liking.