UXCam integrated very easily into our React Native app pulling screen and event names from Segment, their UI is clean and easy to use, and the screen captures get uploaded quickly and with no noticeable user impact. Review collected by and hosted on G2.com.

When we'd upgraded to the latest version it had caused issues with blocking tap events on our pin screen but overall haven't noticed other issues and their support team has been very responsive. Review collected by and hosted on G2.com.

The ease of use, frankly. It was easy for our development team to implement and was easy for our UX team to start pulling insights and reports to share with our greater team. Review collected by and hosted on G2.com.

I find some of the UX slightly clunky and unintuitive, but it made sense once our lovely account manager walked us through everything. I do wish that you were able to filter on how many users viewed a screen or followed an exact flow via the Screen Flow functionality. Review collected by and hosted on G2.com.

The best features include Heat Maps, User behavior pattern analysis with the help of Rage Taps, as well as the ability to gauge app crashes and be able to analyze the video recordings of the user sessions. Customer pain points can be addressed excellently, and the whole process is fantastic! Review collected by and hosted on G2.com.

The loading time in case the date filters inserted for a more extended range takes a lot of time for the data to load. This causes user frustration since the results get populated after a long time. Review collected by and hosted on G2.com.

We use UXCam on financial context. It's very useful so we can analyse how our product is being used without compromise people's personal data with UXCam's feature of hiding specific data and input fields. Review collected by and hosted on G2.com.

We use React Native in our app, the UXCam is not very optimized to give us the best recording and we often face some bugs. Review collected by and hosted on G2.com.

What I prefer is being able to view user sessions which helps me a lot in my work. The possibility of reading the keys on which users press makes it possible to better understand their journey. Review collected by and hosted on G2.com.

I find the part "Overview" very interesting and comprehensive, but the graphs are not easy to read. Displaying a learn more button or displaying a legend would make these graphs easier to understand. The choice of the type of diagram could also be a solution to improve the reading of these graphs which contain key information. Review collected by and hosted on G2.com.

The most helpful aspect of UXCam is the sessions they provide you with. In a world of android based software being able to see what our users are doing (whilst keeping their information secure) is something anyone within the product teams can use Review collected by and hosted on G2.com.

The interface could be a bit cleaner, it does seem a little dated in a world like this. Review collected by and hosted on G2.com.

Session break ups using various screen names Review collected by and hosted on G2.com.

At times I am not able to log in. Or I am logged out forcefully. (Not sure if network congestion causes this) Review collected by and hosted on G2.com.

It has better results and is easy to use.

It has very useful filters to filter out the data

UX cam is easy to implement

UX Support team is really proactive and helpful. Review collected by and hosted on G2.com.

I don't not see much of dislikes of yet. as I really have amazing experience so far with UX cam and as well as with UX support team. So no dislike as of yet from my side. Review collected by and hosted on G2.com.

UXCam has helped us easily see complete user journeys and track down problems in key funnels and spot issues or differences in user behavior that we would have never known to expect. I've also been really impressed with their customer support. They're always just a slack ping away and have quickly talked us through any concerns that have come up. Review collected by and hosted on G2.com.

It sometimes takes a while for recordings to come in. We can see the high-level session metadata, but can't watch the user recording to see the level of detail we need in all cases. I also see that we're spending up quite a lot of our sessions on really short, insignificant sessions. It'd be nice to be able to exclude those from our session quota. Review collected by and hosted on G2.com.

The possibility of using funnels, events and the recordings Review collected by and hosted on G2.com.

It's not easy to export Data, altough i can manipulate the information. Review collected by and hosted on G2.com.