It is very easy to set-up, and you get access to their testers pool which you can really filter through demographics as well as screener questions to get exactly the profile you need. We are able to find testers matching perfectly our personas.

All the data is available in one place, you have the screen recording as well as metrics for specific questions (surveys...).

The prices are very competitive for the level of selection of your testers and as it's a monthly subscription, you are very flexible in terms of how many testers you need. Your credits are valid for 3 months. Review collected by and hosted on G2.com.

The quality of the testers is not homogenous. You always have some not putting any efforts in. Simplifying the spoting of those testers would be much appreciated (to highlight them and request new testers, to rate the testers maybe also from our stand point. I might want to pay more for people I know will be extremely detailed in their feedback).

The automatic transcript from the video is not really working (lot's of misunderstanding). Review collected by and hosted on G2.com.

I liked that I can quickly check product usage scenarios in my product with real people from their User Panel. Video recordings of users using my product are received within an hour of launching the Test. The videos make it easy for me to show senior stakeholders and other team members exactly where the user pain points exist. Review collected by and hosted on G2.com.

Their product has some usability issues. The UI Dashboard feels kinda boring, it needs to be properly managed. Even though the team account feature allows me to duplicate and review tests of teammates, I can not allocate credits to my team. That is a bit disabling to me since I manage a team. Review collected by and hosted on G2.com.

Recently engaged with UXArmy for moderated user testing on our software, and the experience was outstanding. They handpicked a diverse set of participants and expertly guided them through real-world scenarios. The moderators were professional and empathetic, encouraging open feedback. The resulting report was comprehensive, providing valuable insights and actionable recommendations for improvement. Communication was smooth throughout the process. Highly recommend UXArmy's user testing services for businesses seeking to enhance their product's user experience. Review collected by and hosted on G2.com.

There is no specific downside of using UXArmy for moderated user testing. Review collected by and hosted on G2.com.

As an app respondent, I got the best experience from being interviewed about my experience using the app. The methods and techniques used by the committee are also interesting so as to attract the attention of outsiders, especially in Asia. Review collected by and hosted on G2.com.

According to my personal experience so far none. As an app responder, I also feel comfortable using UXArmy. As an online testing platform, UXArmy is an interesting platform in my experience. Review collected by and hosted on G2.com.

UXArmy Remote Research tools are works as an effective approach to gaining insights into how people perceive our prototypes is by offering a sign-up option for individuals to test it out. During the testing phase, participants are prompted to provide their feedback and share their impressions of the testing prototype. The testing process includes a thorough review to ensure that testers can articulate their observations accurately. This process provides an excellent opportunity to gain valuable feedback and make improvements to enhance the user experience for end users. Review collected by and hosted on G2.com.

Once on non-submission of a test, I approached support and was able to reset the response and asked the Tester to try again. Review collected by and hosted on G2.com.

The most helpful thing was that UXArmy team was friendly and available to assist at anytime. The instructions were very clear too and detailed. When i was unsure about something i just had to whatsapp the person assigned to guide me through and he responded almost immediately. Review collected by and hosted on G2.com.

I wish that the process was easier and all in one email vs many different process to go through before the survey which includes the details of the survey interview once accepted and also the documents to be signed all in one email. Review collected by and hosted on G2.com.

- The DeepDive helped us to record user sessions and analyze them. Even we can upload a recording file that we recorded from another platform, too. The auto transcript on DeepDive helped to save time in creating verbatim notes; the bookmark feature enabled us to show important moments of the recording to our stakeholders.

- When we need to reach specific criteria of participants, UXArmy also helped us in the recruitment service so that we can reach those who are not our current users Review collected by and hosted on G2.com.

Last year, DeepDive was only available on the desktop version without installing additional software. Hope that DeepDive could someday can be opened via mobile browser without installing anything so that non-tech savvy user can also use it in ease Review collected by and hosted on G2.com.

[Good Tool]

I've recently used UXA's UserAdvocate mobile app for testing. Being able to easily incorporate Figma's interactive prototypes as part of the testing was really good. I have tried competitor tools like Maze and UserZoom that have not worked as well with Figma.

[Usefulness Services]

UXArmy also supports recruitment of specific customer/user profiles, which helps us to be a lot more targeted even with unmoderated research.

They also help to reject low quality/invalid responses, which helps us to focus on meaningful data for extracting insights. Review collected by and hosted on G2.com.

The ability to work very well with Figma prototype is amazing, but the survey questions have an odd constraint of not allowing users to pinch and zoom to view static images/screenshots.

That seems like rather basic functionality and I hope it can be added. Review collected by and hosted on G2.com.

Learning curve is not steep! Like the visual charts of Heatmaps and navigation tree responses, which I'm able to download and copy-paste into my presentation. I get great quality video/audio recordings. The platform is incredibly easy to use, for someone like me who is into business development. Review collected by and hosted on G2.com.

The custom Screeners allowed me to target specific user groups easily for different clients. However, I'm unable to find some of the profiles in the panel. I needed manual help from their team. Review collected by and hosted on G2.com.

We can analyze findings from interviews, which are easy to clip the video and tag based on the category in the analysis stage with my team. As a researcher, this feature helps my teams a lot Review collected by and hosted on G2.com.

In my case, I need to share research results with other collaborators outside the project, so I need the analysis space to give me the freedom to share the result. The clip can be shared. However, I still need some annotation/verbatims to be shared Review collected by and hosted on G2.com.