--- title: UXArmy Reviews meta_title: 'UXArmy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 131 reviews by the users' company size, role or industry to find out how UXArmy works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 131 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # UXArmy Reviews **Vendor:** UXArmy Pte Ltd **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.7/5.0 **Total Reviews:** 131 ## About UXArmy UXArmy is a powerful remote user research platform designed to get actionable user insights throughout the entire development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. What sets UXArmy apart from most other remote user research platforms out there is recording of the “full testing experience” across both desktop and mobile devices, and native mobile app testing. Its multilingual capabilities, global participant panel (strongly established in Asia-Pacific), and flexible study types make UXArmy a preferred platform for localized and cross-market UX research. Why UXArmy stands out Native mobile app testing (iOS & Android) You can test actual mobile apps — not just clickable screens or prototypes — and watch how users interact in a realistic environment. This helps catch mobile UX friction before or after release, which many browser-only tools miss. Research across languages and regions UXArmy supports 17+ tester UI languages, auto-transcription in 23 languages, and translation of those transcripts into 67 languages. That means teams can collect insights in local languages and still review them in English. This is especially valuable for multilingual products and region-specific experiences. Asia-Pacific participant network UXArmy offers access to a diverse global participant panel, with particularly strong coverage in Asia-Pacific. Teams can target by demographics, region, language, and device type — or invite their own users. Panel access is available across paid plans. One platform, multiple research methods Instead of stitching 3–4 tools together, teams can run usability tests, surveys, card sorting, and tree testing in one workflow and track both qualitative and quantitative evidence in one place. Behavior + feedback, side by side UXArmy doesn’t just give “what users said.” It also shows “what they did” — screen/audio/video recordings, hesitation points, task success, misclicks, backtracking, etc. This helps teams tell a clear story to stakeholders. ## UXArmy Pros & Cons **What users like:** - Users value the **ease of use** of UXArmy, enjoying smooth navigation and efficient testing experiences with minimal restrictions. (6 reviews) - Users value the **research efficiency** of UXArmy, enabling quick responses and smooth usability testing with minimal effort. (6 reviews) - Users commend UXArmy for its **interactive and user-friendly interface** , making testing and survey setup effortless and efficient. (5 reviews) - Users value the **efficient reporting** of UXArmy, appreciating quick and organized insights from their tests and surveys. (4 reviews) - Users commend the **efficient customer support** of UXArmy, appreciating prompt and meticulous assistance for all queries. (3 reviews) - Easy Setup (3 reviews) - Users value the **versatile research tools** of UXArmy, enhancing flexibility and efficiency in user research processes. (3 reviews) - Users appreciate the **variety of testing options** provided by UXArmy, enhancing their research and usability testing experience. (3 reviews) - Feedback Quality (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users find that the **complexity** of UXArmy requires time for new users to learn and use effectively. (1 reviews) - Users note the **demographic limitations** in UXArmy’s tester panel, suggesting more diversity for better insights. (1 reviews) - Users face **poor usability design** that hampers their workflow and negatively impacts their experience with UXArmy. (1 reviews) ## UXArmy Reviews ### 1. It is a valauble tool for UX designers with some area of improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about UXArmy?** Its an amazing tool that provides immense assets to us. UXand UI are handled very thorughly because of it. It provides us a central workplace for all designers. The user interview bit is quite amazing and helpful, provides us real time information **What do you dislike about UXArmy?** There is a usability challange that needs to get addressed. the workflow gets hampered due to this **What problems is UXArmy solving and how is that benefiting you?** Compared to some very expensive tools in the market, UXArmy helps us providing the similar features in lesser price, it provides us hands on experience with the resoruces of vast amount in the vertical and methodologies that help us create appealing content for clients ### 2. Overall UXArmy has been very effective in helping us all. **Rating:** 4.0/5.0 stars **Reviewed by:** Niken W. | Freelancer/ Transciber, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about UXArmy?** UXArmy is an effective and efficient tool for our research—intuitive and easy to use, making test creation and management simpler, with fast results. **What do you dislike about UXArmy?** Limitations in display features, mandatory personal information collection that may feel uncomfortable, and pricing that might be high for small businesses. **What problems is UXArmy solving and how is that benefiting you?** Internal SOP management ### 3. Flexible and easy to use tool for unmoderated user interviews. **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie P. | Growth Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about UXArmy?** It is very easy to set-up, and you get access to their testers pool which you can really filter through demographics as well as screener questions to get exactly the profile you need. We are able to find testers matching perfectly our personas. All the data is available in one place, you have the screen recording as well as metrics for specific questions (surveys...). The prices are very competitive for the level of selection of your testers and as it's a monthly subscription, you are very flexible in terms of how many testers you need. Your credits are valid for 3 months. **What do you dislike about UXArmy?** The quality of the testers is not homogenous. You always have some not putting any efforts in. Simplifying the spoting of those testers would be much appreciated (to highlight them and request new testers, to rate the testers maybe also from our stand point. I might want to pay more for people I know will be extremely detailed in their feedback). The automatic transcript from the video is not really working (lot's of misunderstanding). **What problems is UXArmy solving and how is that benefiting you?** We use UX army to understand better the user journey of our clients before they reach us and get qualitative feedback on our landing pages and tools. We get unbiased feedback that we couldn't get with past clients. ### 4. It was a good experience with friendly people. **Rating:** 4.0/5.0 stars **Reviewed by:** Joella P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about UXArmy?** The most helpful thing was that UXArmy team was friendly and available to assist at anytime. The instructions were very clear too and detailed. When i was unsure about something i just had to whatsapp the person assigned to guide me through and he responded almost immediately. **What do you dislike about UXArmy?** I wish that the process was easier and all in one email vs many different process to go through before the survey which includes the details of the survey interview once accepted and also the documents to be signed all in one email. **What problems is UXArmy solving and how is that benefiting you?** This helps me give my honest unbiased review on a webpage which i am truly happy to do. It benefits me in a way knowing that improvements are being done based on genuine opinions. ### 5. DeepDive and Recruitment Service from UXArmy was really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Devita M. | Research Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about UXArmy?** - The DeepDive helped us to record user sessions and analyze them. Even we can upload a recording file that we recorded from another platform, too. The auto transcript on DeepDive helped to save time in creating verbatim notes; the bookmark feature enabled us to show important moments of the recording to our stakeholders. - When we need to reach specific criteria of participants, UXArmy also helped us in the recruitment service so that we can reach those who are not our current users **What do you dislike about UXArmy?** Last year, DeepDive was only available on the desktop version without installing additional software. Hope that DeepDive could someday can be opened via mobile browser without installing anything so that non-tech savvy user can also use it in ease **What problems is UXArmy solving and how is that benefiting you?** UXArmy helped us with user recruitment for the Philippines area and provided moderated research platform to record and analyze the session afterwards ### 6. Help my team to gather findings using UXArmy's DeepDive **Rating:** 4.0/5.0 stars **Reviewed by:** Fau S. | researcher, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2023 **What do you like best about UXArmy?** We can analyze findings from interviews, which are easy to clip the video and tag based on the category in the analysis stage with my team. As a researcher, this feature helps my teams a lot **What do you dislike about UXArmy?** In my case, I need to share research results with other collaborators outside the project, so I need the analysis space to give me the freedom to share the result. The clip can be shared. However, I still need some annotation/verbatims to be shared **What problems is UXArmy solving and how is that benefiting you?** Help my team to solve complicated workflow when analysing the research result, and help us to gather the support artefact of doing user research, also help us to gather the result into one place ### 7. Good research tool for user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmad Eka S. | Strategic Business Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about UXArmy?** The tool is great, It is very informative and can be incorporated other tools such as figma, so the user can visualize more regarding the product, so the reseach result can be more objective and to the point. **What do you dislike about UXArmy?** The app is sometimes have an issue that I am pretty sure can be fixed and improved by the developer team, such as random freeze and logout in the middle of the session. **What problems is UXArmy solving and how is that benefiting you?** The tools can make the user (as the research subject) can better experience the product that has been developed, so we can visualize clearly the product and give feedback accordingly. ### 8. Great tools for conducting Interview! **Rating:** 4.0/5.0 stars **Reviewed by:** Evan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about UXArmy?** What i like about the Deepdive platform is this platform is truly made for UX Researcher. Previously I only using zoom for conducting in-depth interviews. Compared to zoom, I prefer to use Deepdive for my IDI session. **What do you dislike about UXArmy?** I have a problem when switching my audio output, I don't see the option to switch the hardware if I suddenly get a technical issue with my current audio hardware. I hope it can be improved. **What problems is UXArmy solving and how is that benefiting you?** I'm using it for conducting in-depth interview, and I found this platform is make me feel comfortable during moderating IDI Session ### 9. Easy to recruit using built-in panel to source participants **Rating:** 3.5/5.0 stars **Reviewed by:** Pralampita M. | Product Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about UXArmy?** The panel allows us to source participants quickly from various demographics, including location, age, gender and occupation. The screener before un moderated UT session is also helpful in segmenting the test. This one helps a lot from doing a manual screening process **What do you dislike about UXArmy?** The response needs 3-5 working days. I need to extend my research timeline, because panelist not immediately do the test and the same day **What problems is UXArmy solving and how is that benefiting you?** The ease of use and flexibility in sourcing participants from a wide range of demographics makes it a powerful tool for organizations looking to gather user feedback quickly and efficiently. UX Army team also did a super fast response when I have questions about recruitment ### 10. Excellent assistance and first-rate resources **Rating:** 3.5/5.0 stars **Reviewed by:** Jenjira N. | Social Media Communications Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2023 **What do you like best about UXArmy?** UXArmy is an excellent option for anyone who needs help with user research and design. Their team of experienced professionals provides excellent services and works hard to meet the needs of those they serve. **What do you dislike about UXArmy?** UXArmy is a reliable, professional, and results-driven user research and design agency that can help businesses improve digital products and services. **What problems is UXArmy solving and how is that benefiting you?** I participated as user ### 11. an effective tool for improving user experience when using the system **Rating:** 4.0/5.0 stars **Reviewed by:** Angelia Y. | Associate Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about UXArmy?** An easy tool to help collect feedback from the users, and also it can help us identify problems for system improvement to boost the user experience on the design prototype **What do you dislike about UXArmy?** Sometimes some of the respondents did not finish the task properly. We needed more time to wait for them to check in so that we could gather good information completely **What problems is UXArmy solving and how is that benefiting you?** They are testing concepts to real users from different backgrounds therefore, it is easy to gather honest and real comments/feedback from the proposed market. ### 12. Great tool for usability testing of prototypes **Rating:** 4.0/5.0 stars **Reviewed by:** Nitin G. | Principal DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about UXArmy?** They have almost everything that one might need for running user tests. From video recording to heatmaps to analysis within the tool. They have many features that needed by researchers for analysis and reporting. **What do you dislike about UXArmy?** It took me some time to get used to the interface and find some options like screener. Definite scope of improvement on the interface. **What problems is UXArmy solving and how is that benefiting you?** One stops solution for every tool a researcher needs for their work. ### 13. Simple app, nice interface. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about UXArmy?** UXArmy provides surveys that can allow you to earn monetary incentives, and offers these surveys via a simple app with a nice interface. **What do you dislike about UXArmy?** UXArmy only provides these incentives via bank account or Paypal, which are a bit less inconvenient than Paynow or Paylah. **What problems is UXArmy solving and how is that benefiting you?** UXArmy helps with research for different clients such as banks, and I benefit by participating and earning incentives. ### 14. Research platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about UXArmy?** Incentive for interviews. Easy to use platform **What do you dislike about UXArmy?** Nothing much that I dislike about this profuct **What problems is UXArmy solving and how is that benefiting you?** Lack of different voices - from public and potential customers ### 15. Supportive and responsive team to collaborate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about UXArmy?** Supportive and responsive team during the moderated and unmoderated usability research sessions. **What do you dislike about UXArmy?** It would be great if UX Army could reduce the overall preparation timeline to increase the efficiency. **What problems is UXArmy solving and how is that benefiting you?** Hiring the target user group and moderating the usability research ### 16. Participate in studies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about UXArmy?** I have been using this UXarmy platform to take part in moderate and unmoderated studies. These studies include testing of software, mobile application, websites and many more. One of the good things about this platform is that it pays via Paypal and is on time. **What do you dislike about UXArmy?** The first thing I don't like is that we have to wait for 21 days to get the payment for the studies which we have done. Also, we get fewer opportunities for user studies. **Recommendations to others considering UXArmy:** User from Asia can use it for usability testing because it is one of the best tool available in the market but have fewer opportunities for the user to participate in studies. **What problems is UXArmy solving and how is that benefiting you?** I am helping companies to build products (software, applications or websites, etc) by testing them. Because of it, the company will get to know what its customers are looking for and then it can focus on them and generate more profits ### 17. Usability Testing Paltform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2022 **What do you like best about UXArmy?** I use UXArmy to participate in usability testing/ studies to help organisations to make better products. These tests/studies include a mobile application, website, software testing as well as market research surveys. and I also get paid for taking part in these studies. **What do you dislike about UXArmy?** UXArmy sends notifications by mobile application or sends emails whenever anyone is eligible for taking a usability study. but I received many tests which are not related to me and I have to leave them also the UXArmy sends payment after 3weeks which is not that good. **What problems is UXArmy solving and how is that benefiting you?** I'm helping organisations to make their products better and helping them understand their target audience or consumer in a much better and more responsive way. I provide them feedback which helps them make their product/service better. and the benefit I'm getting is that I'm getting paid for that feedback. ## UXArmy Discussions - [What is UXArmy used for?](https://www.g2.com/discussions/what-is-uxarmy-used-for) - 5 comments, 2 upvotes - [View UXArmy pricing details and edition comparison](https://www.g2.com/products/uxarmy/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A31%3A33+-0500&secure%5Bsession_id%5D=59a7ff28-5c82-4285-8740-cec8e441dcd2&secure%5Btoken%5D=ed8220f8da8621e8664dc610505f69a418b045991ede38261a26707d9bc606fa&format=llm_user) ## UXArmy Features **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes - Commenting/Notes **Participant Selection** - In-App - On-Site - Recruitment Pool - Single Sign On **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting ## Top UXArmy Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (383 reviews)