Sylvain T.
ST
Sylvain T.
Directeur des opérations
Mid-Market (51-1000 emp.)
"Very friendly people and excellent service"
5/5
What do you like best about UTrakk?

Easy to use, highly appreciated by supervisors for ASD Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

We are very satisfied, nothing to mention Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"Experienced user of UTrakk"
5/5
What do you like best about UTrakk?

Its practicality and its ability to manage rituals Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

The interface could be more "family-friendly" in terms of visuals, with widgets, emojis... Review collected by and hosted on G2.com.

LC
Louis C.
Chargé de projet en amélioration continue
Mid-Market (51-1000 emp.)
"Super effective and easy-to-use DMS"
4.5/5
What do you like best about UTrakk?

Simplicity, continuous improvement of the software, support from proaction. Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

The mobile version is a bit "simple" and restrictive. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"I am really satisfied with the ProAction training."
5/5
What do you like best about UTrakk?

I love the software and its features, the principles of TSA tours, the coaching sessions. I also love the action system, I structure and document my work better. I like the dashboards and rituals, in short, I love Utrakk for the ease and tracking it provides for managing production and any other sector. Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

The fact that when one writes in the discussion of an action, it does not send the message of added elements to the creator. Just a notification of change. I don't like the slowness of the software on the Android tablets of the supervisors. Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We thank you very much for taking the time to share your feedback with us. We are pleased that the various features of UTrakk help you in managing your organization and make your daily work easier. We are particularly happy to read that you like our new dashboards and that, as with the majority of our clients, the changes seem to have had a positive impact.

Regarding your suggestion about message sending, please know that we plan to integrate this feature in one of our future updates.

See how UTrakk improved
AB
Alexandre B.
Enterprise (> 1000 emp.)
"Digital Revolution - Digital"
5/5
What do you like best about UTrakk?

Utrakk is a great tool for:

- The ritualization of managerial routines according to levels

- Project tracking, action plans, field tours

- Communication between departments and cross-functionality Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

Performance management is not Utrakk's strong point; currently, the tool does not automatically retrieve data from the routes. It does not generate automatic reports. Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We are delighted to note that UTrakk is effectively assisting you in executing your routines and tracking your action plans.

Indeed, not all answers to verification questions are always easily exploitable. However, by connecting the new KPIs to your existing verifications, you will then be able to use the results to generate dashboards that you can share among managers, present continuously in the factory, or integrate into your various follow-up rituals.

We sincerely thank you for taking the time to share your opinions with us.

See how UTrakk improved
CM
Chance M.
Mid-Market (51-1000 emp.)
"Very rough at first but definitely helped me in the end!"
5/5
What do you like best about UTrakk?

Keeps me from fire fighting. Keeps me on a schedule and really helped with connecting with everyone Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

Some of it is redundant work. Very irritating at first. That is more of a personal thing than it is about the product Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We are happy to read about how the tool helps you in your daily work and are proud of the score you kindly gave us.

Thank you for the positive feedback.

See how UTrakk improved
MA
Marc-André A.
Mid-Market (51-1000 emp.)
"A platform to increase the efficiency of your managers in the factory."
5/5
What do you like best about UTrakk?

An easy-to-use software that allows me to have a good visibility on the management of the critical points of my process. It doesn't matter who the manager is. Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

Need more interconnectivity with dashboard (BI) tools Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We appreciate your feedback and are glad to hear that you appreciate the tool's ease of use. We would also like to inform you that we are currently working on a project that will allow our users to connect their BI tools to UTrakk. Thank you again.

See how UTrakk improved
Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"good experience"
4.5/5
What do you like best about UTrakk?

the simplification of rituals and having a good follow-up of one's actions Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

Doesn't provide enough KPIs. It's a shame that it doesn't synthesize our actions into KPIs (e.g., production by service) Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We thank you for sharing your feedback with us. We would like to inform you that regarding the KPIs, there is no limit imposed by the platform. Additionally, thanks to the new dashboards, it is now easy to retrieve metrics for everything in UTrakk: actions, opportunities, rituals, etc.

Your feedback is more than appreciated.

See how UTrakk improved
Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"VERY GOOD TOOLS"
5/5
What do you like best about UTrakk?

follow all my actions and rituals. Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

not great for all that is indicators (KPI) Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We're glad to hear that UTrakk is meeting your organization, tracking, and measurability needs. We also want you to know that we are constantly working on making the tool as user-friendly as possible while maintaining its strength.

Jonathan F.
JF
Jonathan F.
Continuous Improvement Project Manager
Mid-Market (51-1000 emp.)
"A fantastic tool to encourage note taking, time consciousness, and improve project finishing rates."
5/5
What do you like best about UTrakk?

The built-in statistical analysis and communication tools. It is fantastic to see what progress has been made on individual tasks/projects so everyone involved knows where things stand. It is also extremely helpful to be able to show people KBI and Variance statistics to make a point. Review collected by and hosted on G2.com.

What do you dislike about UTrakk?

Some of the notifications just sort of bleed together. I receive o many a day, they just become white noise, and I tend to miss the important ones. That is on me more than the system, though. Review collected by and hosted on G2.com.

Response from Tim Forino of UTrakk

We're glad you find UTrakk's statistical analysis and communication tools helpful for tracking progress and making informed decisions. We appreciate your feedback about the notifications and will consider it for future improvements.

See how UTrakk improved