HT
Hoang T.
Responsable IT
Small-Business (50 or fewer emp.)
"It has a very attractive price on the market"
4.5/5
What do you like best about USU Software Asset Management?

I love that their agentless scanning capability is quite strong in capturing all the necessary information. I also like how you can drill down from the user profile to support and see what network they are connected to. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I think the interface could be updated a bit and the control are not axactly intuitive. In addition, this tool requires administrator-level privileges to collect information, which creates security issues. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your feedback on USU (formerly Aspera). We're thrilled to hear that you find the agentless scanning capability strong and the ability to drill down to user profiles helpful. We appreciate your input on the interface and control aspects and understand the importance of intuitive design. Your concern about administrator-level privileges is duly noted, and we are continuously working to enhance security measures. We're glad to hear that USU (formerly Aspera) is solving problems for you by providing real-time information retrieval and being a powerful system for device information. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for choosing USU!

DY
Dennis Y.
Computer Software
Small-Business (50 or fewer emp.)
"The depth and reliability of his analysis are unsurpassed"
5/5
What do you like best about USU Software Asset Management?

It's easy to use and formely Aspera's customer support has been exceptional. Formerly Aspera is one of the most user-friendly tools on the market to date. The time it takes from onboarding to getting results is really short. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I have no negative feedback on formely Aspera. It does what it says. It works. It saves me a lot of time, so I can speed up client work and be more efficient. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with USU (formerly Aspera)! We are thrilled to hear that you find our tool user-friendly and our customer support exceptional. We are committed to providing reliable analysis and efficient solutions to benefit our users. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to support your needs.

CY
Chevalier Y.
Data Analyst
Small-Business (50 or fewer emp.)
"Incorporates new functions and features on a regular basis"
5/5
What do you like best about USU Software Asset Management?

The software is very customizable, I love being able to store and document everything in one system. It allows us to streamline asset movements. It can be used for many use cases with reliability. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The software may not offer the customization options you would like. Some features may not work properly. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your experience with USU (formerly Aspera)! We're thrilled to hear that you find the software customizable and efficient for streamlining asset movements. We appreciate your feedback on the customization options and feature performance. Our team is continuously working to enhance the software and address any issues that may arise. If you encounter any specific challenges or have suggestions for improvement, please feel free to reach out to our support team. We're here to ensure you have a positive experience and get the most out of our software. Thank you for choosing USU!

TE
Terzo E.
Analyst Programs Manager
Small-Business (50 or fewer emp.)
"Easy and intuitive and can be done without any experience"
5/5
What do you like best about USU Software Asset Management?

I like the separation of the admin panels, it integrates well with other system componets. It is a very detailed tool for showing license compliance. I like the software asset management capabilities. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

They could include a more descriptive list about the publishers' software. Server license management could provide more information. It should have some capabilities to schedule reports. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your feedback on USU (formerly Aspera)! We're thrilled to hear that you find our tool easy to use and appreciate its integration capabilities and detailed license compliance features. We value your suggestions for improvement, such as providing more descriptive information on software publishers and enhancing server license management and reporting capabilities. Your insights help us enhance our product to better meet your needs. We're glad to hear that USU is helping you gather software information, resolve issues with our team's support, monitor installations, and focus on key areas for review. If you have any further suggestions or need assistance, please feel free to reach out.

RS
Ryan S.
Config Analyst
Enterprise (> 1000 emp.)
"Great Experience"
4.5/5
What do you like best about USU Software Asset Management?

Great Products, timely service. I have been please with how easy it is to set up. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The reliance on MYSQL is ineresting, not necessarily bad. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with USU! We're thrilled to hear that you find our products easy to set up and appreciate our timely service. Your feedback about the reliance on MYSQL is noted, and we value your input. We are continuously working to enhance our services and offer more diverse solutions. If you have any further feedback or need assistance with Active Directory connectivity or API credentials, please feel free to reach out to us. We are here to help and ensure your experience with USU is seamless. Thank you for choosing us!

manoj b.
MB
manoj b.
Sr. System Administrator
Enterprise (> 1000 emp.)
"User friendly interface"
4.5/5
What do you like best about USU Software Asset Management?

Customer support and simplicity yet effectiveness of the app in facilitating the report. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

Not too many, but yes one of tasks to clean up obsolete data, which we used to take care of through USU provided script could have been automated as a menu. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you so much for your review! It's fantastic to hear that you've found our interface user-friendly and are enjoying the simplicity yet effectiveness of our app. Our customer support team is delighted to know they've made a positive impact on your experience with USU.

Your feedback on automating the cleanup of obsolete data is invaluable. We understand the importance of efficiency and continuously strive to enhance our automation features. Rest assured, we're on it and exploring ways to make tasks like these smoother and more automated in future updates.

We're thrilled to learn that USU has been effective in helping you track license and host details, streamlining your operations. Our goal is to make your work as effortless as possible, and it sounds like we're on the right track.

If there are any more suggestions you have or further assistance you need, please don't hesitate to reach out. We're here to help and ensure your experience with USU keeps getting better.

Thanks again for your support and for sharing your experience with us!

Prathima S.
PS
Prathima S.
SAM Lead
Enterprise (> 1000 emp.)
"We have been using USU for the past couple of years and its one of the best SAM tool"
5/5
What do you like best about USU Software Asset Management?

It makes complex publisher licensing easy Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

Initially it is a little difficult to understand how this tool works Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your experience with USU! We're thrilled to hear that you find it to be one of the best SAM tools. We understand that navigating a new tool can be challenging at first, but we're here to help. If you have any questions or need assistance in understanding how USU works, please don't hesitate to reach out to our support team. We're glad to hear that USU is helping you manage software effectively and maintain compliance. Your feedback is valuable to us, and we appreciate you being a loyal user. If there's anything else we can assist you with, please let us know.

RF
Ricky F.
Systems Engineer
Enterprise (> 1000 emp.)
"Pretty Good"
4/5
What do you like best about USU Software Asset Management?

Looks good and intuative to use for admins Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

Could use some modernization on scheme for the gui. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for your feedback! We're glad to hear that you find USU (formerly Aspera) intuitive for admins. We appreciate your suggestion for modernizing the GUI and will share this with our development team. It's great to hear that USU (formerly Aspera) is helping you with Oracle license inventory, saving you time and addressing compliance concerns. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help!

MS
Matt S.
Systems Engineer
Enterprise (> 1000 emp.)
"Data Sync"
4/5
What do you like best about USU Software Asset Management?

The product works like it designed to and helped us security transfer data to the cloud. Its easy to use and setup. Would recomend it to anyone that was looking for this solution. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

Changing the name of the comany is not a fun task and as a consumre difficult as well. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive feedback about USU (formerly Aspera)! We're thrilled to hear that the product is working well for you and has made data transfer to the cloud secure and easy. We understand that the name change may have caused some confusion, and we appreciate your feedback on that.

We're glad to hear that USU is helping you keep track of your assets properly and safely. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience with USU continues to be positive.

Cherise C.
CC
Cherise C.
Senior Business Process Analyst
Mid-Market (51-1000 emp.)
"Really Easy & User friendly!"
4/5
What do you like best about USU Software Asset Management?

I like the design and features of the application! Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

Needs a little more interactive features and notifications Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Hi Cherise,

We're glad to hear that you find USU easy and user-friendly! We appreciate your feedback about wanting more interactive features and notifications, and we'll take that into consideration for future updates. Thank you for sharing how USU is benefiting your business! Have a fabulous Summer.

Best,

Jillian