--- title: USU Software Asset Management Reviews meta\_title: 'USU Software Asset Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how USU Software Asset Management works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 43 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # USU Software Asset Management Reviews & Product Details Visit Website USU is a software provider headquartered in Möglingen, Germany, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is committed to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management . IT Asset Management USU IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. USU combines a proven ITAM platform with certified managed services – delivering automation, AI-powered analytics, and expert advisory in one integrated model. With features such as deep vendor optimization intelligence and seamless integration with ServiceNow, organizations can typically reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes. This solution is particularly beneficial for IT departments seeking to streamline their asset management processes in complex IT environments. SaaS Management SaaS Management is a purpose-built solution that gives organizations complete visibility and control over their SaaS ecosystem. It helps IT, Finance, and Procurement teams reduce costs, improve governance, and streamline renewals by identifying underused, redundant, or unauthorized applications. Key Capabilities: \>\> Auto-discover all SaaS apps, including shadow IT \>\> Monitor usage to eliminate underused licenses \>\> Centralize renewals and contract data \>\> Control access and enforce policies Proven Results: \>\> Save 15–25% on SaaS spend \>\> Reduce tool sprawl and shadow IT \>\> Improve SaaS governance and renewal outcomes * * * Product Website USU Software Asset Management Seller [USU](https://www.g2.com/sellers/usu) Discussions [USU Software Asset Management Community](https://www.g2.com/products/usu-software-asset-management/discuss) Languages Supported German, English, French, Italian Solution Type All-in-One Overview by Lisa Leidl-Hawrylow Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/usu-software-asset-management/pricing) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 3/9/2022 "USU LIMA" 4.5/5 What do you like best about USU Software Asset Management? The tool offers flexibility and a level of detail that allows you to handle unique situations as well as the normal off- the-shelf licensing models. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? The flexibility can at times cause some confusion. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? General compliance calculations as well as maintenance and subscription renewal management. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-5409526/official_response/edit) We're glad to hear that you appreciate the flexibility and level of detail in our tool. We understand that flexibility can sometimes be overwhelming, and we are continuously working to improve user experience and reduce confusion. Validated ReviewerSource: Organic ![Kavya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kavya K.") KK Kavya K. NHS Track and Trace Mid-Market (51-1000 emp.) 10/9/2019 "Quick and easy management of assets" 5/5 What do you like best about USU Software Asset Management? Everything on a single platform. Add, manage, audit, compare all on one console Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? Perhaps too much on one. Confuses sometimes. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? Software License Management Adding licenses, contracts, and others infos associated with it, people information, like company address, phone numbers, cost centers etc. Doing software purchases and renewals with the information on it. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-3384314/official_response/edit) Thank you for sharing your feedback on USU (formerly Aspera)! We're thrilled to hear that you find our platform convenient for managing assets. We appreciate your insight on the interface being a bit overwhelming at times and will certainly take that into consideration for future improvements. If you have any specific suggestions on how we can simplify the platform for a smoother experience, please feel free to share. Our goal is to provide a user-friendly solution for all your asset management needs. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to help! Validated ReviewerIncentivizedSource: G2 invite ![Casey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey G.") CG Casey G. Marketing Marketing and Advertising Small-Business (50 or fewer emp.) 9/19/2018 "Thoughts on Aspera" 3.5/5 What do you like best about USU Software Asset Management? A lot of license knowhow, hard working and reliable employees that are always there when we have questions or concerns with the platform or its functioning. SmartTrack shows unique capabilities and advanced features that met the needs of our company's wide and challenging organizational structure, which has multiple platforms that span across multiple divisions nationwide. Review collected by and hosted on G2.com. What do you dislike about USU Software Asset Management? There are some functionality issues, which may be a user error and our team adjusting to a new software and how to use it. It takes time to learn the ins and outs of a website. So far no issues on their part Review collected by and hosted on G2.com. Recommendations to others considering USU Software Asset Management: Give it a shot. It may not completely fit the needs of your company and product needs, but the team is willing to help and interact, teach and resolve any conflicts or issues you may be experiencing. Review collected by and hosted on G2.com. What problems is USU Software Asset Management solving and how is that benefiting you? We are solving issues of product recognition compared to other products on the web, keeping track of costs, prices, etc. Integration and flexibility of different data sources, changeable, reliable, robust, future ready. Review collected by and hosted on G2.com. Show More Response from Jillian Bamforth of USU Software Asset Management [Editedit](https://www.g2.com/survey_responses/usu-software-asset-management-review-885715/official_response/edit) Thank you for sharing your detailed feedback on your experience with USU (formerly Aspera). We are thrilled to hear that you appreciate the expertise and dedication of our team in assisting with any questions or concerns you may have. We understand that adjusting to new software can take time, and we appreciate your patience as you familiarize yourself with SmartTrack. We are committed to continuously improving our platform and addressing any functionality issues you may encounter. If you have specific concerns or need further assistance, please don't hesitate to reach out to us. We are here to support you every step of the way in maximizing the benefits of our solution for your company's needs. Thank you for considering USU (formerly Aspera) and for your valuable feedback. Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/usu-software-asset-management/pricing) USU Software Asset Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b72a15e3a4bec3e7dc649c37c8559ab3/servicenow-software-asset-management.png "Product Avatar Image") ServiceNow Software Asset... 4.4/5(59) [ Compare Now ](https://www.g2.com/compare/servicenow-software-asset-management-vs-usu-software-asset-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ad3ee8d1366097f20e37b4e54f060bb/flexnet-manager.jpg "Product Avatar Image") FlexNet Manager 4.1/5(77) [ Compare Now ](https://www.g2.com/compare/flexnet-manager-vs-usu-software-asset-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_986c7fb26f44ed54abe12ac843527bab/snow-commander.png "Product Avatar Image") Snow Software 4.2/5(22) [ Compare Now ](https://www.g2.com/compare/snow-commander-vs-usu-software-asset-management) ##### ##### USU Software Asset Management Features Functionality Software inventory and lifecycle management License entitlement and usage management Vendor management and compliance Risk assessment Shadow IT detection Software vulnerability assessment Redundant software functionality identification [ View More Features ](https://www.g2.com/products/usu-software-asset-management/features) ## Top-Rated Alternatives [ ![ServiceNow IT Asset Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow IT Asset Management") ServiceNow IT Asset Management 4.3/5(505) ](https://www.g2.com/products/servicenow-it-asset-management/reviews) [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews) [ ![SolarWinds Service Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Service Desk") SolarWinds Service Desk 4.3/5(786) ](https://www.g2.com/products/solarwinds-service-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/usu-software-asset-management/competitors/alternatives) ##### Categories on G2 [IT Asset Management](https://www.g2.com/categories/it-asset-management)[Software Asset Management Tools](https://www.g2.com/categories/software-asset-management-tools) ##### Explore More [Is Datasite Diligence worth it for M&A software?](https://www.g2.com/discussions/is-datasite-diligence-actually-worth-it-for-m-a-software-teams-managing-large-enterprise-deployments)[Top session replay platform for analyzing customer behavior on my website](https://www.g2.com/discussions/top-session-replay-platform-for-analyzing-customer-behavior-on-my-website)[How does Trintech differ in the financial close space?](https://www.g2.com/discussions/how-does-trintech-differ-in-the-financial-close-space) [What's the best call center software for remote teams](https://www.g2.com/discussions/what-s-the-best-call-center-software-for-remote-teams)[Which content curation vendors have the strongest automated content moderation and brand-safety controls?](https://www.g2.com/discussions/which-content-curation-vendors-have-the-strongest-automated-content-moderation-and-brand-safety-controls)[Pros and Cons Details](https://www.g2.com/products/usu-software-asset-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)