# Best Citizen Engagement Software

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Citizen engagement software connects government agencies with their citizens to share important information, solicit feedback, and provide transparency into decisions and operations. These tools allow citizens to stay engaged in ongoing community improvement efforts, legislative decisions, and available resources. Whereas [online community management software](https://www.g2.com/categories/online-community-management) collects employee and consumer feedback, citizen engagement products are designed to promote citizen participation in government decision making and improve awareness of events and resources within municipalities or cities. Most tools allow government agencies to improve website design and content management so citizens can easily access information on any device. Public officials can also broadcast events such as digital town halls, committee meetings, or budget hearings.

Internally, these solutions compile relevant sentiment and demographic data from citizen feedback, allowing government agencies to gauge public support for projects and initiatives. They often also provide administrative support by automating payment and fee collection for various government services, allowing citizens to request documents or pay bills on their own. Some products can also connect a government agency’s social media platforms, ensuring all relevant information is shared to each channel at the same time.

To qualify for inclusion in the Citizen Engagement category, a product must:

- Integrate forms and other media directly to government websites
- Manage multichannel communications and digital content related to government projects and initiatives
- Collect and store citizen feedback






## G2 Grid® for Citizen Engagement Software
![G2 Grid® for Citizen Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/citizen-engagement/grids.png?focus%5B%5D=11485&focus%5B%5D=90275&focus%5B%5D=1224753&focus%5B%5D=108931)
Highlighted products: IQ CRM, MyGov, Konveio Document Engagement Platform, and Salesforce Government Cloud.
Underlying data: [Grid® JSON](https://www.g2.com/categories/citizen-engagement/grids.json?focus%5B%5D=iq-crm&focus%5B%5D=mygov&focus%5B%5D=konveio-document-engagement-platform&focus%5B%5D=salesforce-government-cloud)


## How Many Citizen Engagement Software Products Does G2 Track?
**Total Products under this Category:** 55

### Category Stats (Jul 2026)
- **Average Rating**: 4.21/5 (↓0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Everbridge 360 (Critical Event Management) (+0.11%) - Among all products in this category, Everbridge 360 (Critical Event Management) recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Citizen Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 500+ Authentic Reviews
- 55+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Citizen Engagement Software Is Best for Your Use Case?

- **Leader:** [IQ CRM](https://www.g2.com/products/iq-crm/reviews)
- **Highest Performer:** [Konveio Document Engagement Platform](https://www.g2.com/products/konveio-document-engagement-platform/reviews)
- **Top Trending:** [IQ CRM](https://www.g2.com/products/iq-crm/reviews)
- **Best Free Software:** [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews)


---

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---

## What Are the Top-Rated Citizen Engagement Software Products in 2026?
### 1. [IQ CRM](https://www.g2.com/products/iq-crm/reviews)
With IQ4 you can build enduring and effective relationships with your constituents through social engagement, powerful eCommunication tools, intuitive constituent services, and enlightening analytics.


**Average Rating:** 3.4/5.0
**Total Reviews:** 14

**Who Is the Company Behind IQ CRM?**

- **Seller:** [Leidos](https://www.g2.com/sellers/leidos)
- **Year Founded:** 1969
- **HQ Location:** Reston, Virginia
- **Twitter:** @LeidosInc (17,759 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/leidos/ (36,931 employees on LinkedIn®)
- **Ownership:** LDOS (NYSE)

**Who Uses This Product?**
- **Company Size:** 36% Mid-Market, 36% Small-Business



#### What Are Recent G2 Reviews of IQ CRM?

**"[IQ Makes Our Office Run Smoothly](https://www.g2.com/survey_responses/iq-crm-review-2408632)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/iq-crm-review-2408632)

---

**"[Director of Constituent Services](https://www.g2.com/survey_responses/iq-crm-review-1640407)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/iq-crm-review-1640407)

---


#### What Are G2 Users Discussing About IQ CRM?

- [What is IQ CRM used for?](https://www.g2.com/discussions/what-is-iq-crm-used-for)

### 2. [MyGov](https://www.g2.com/products/mygov/reviews)
MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite.


**Average Rating:** 4.0/5.0
**Total Reviews:** 16

**Who Is the Company Behind MyGov?**

- **Seller:** [MyGov](https://www.g2.com/sellers/mygov)
- **Year Founded:** 2002
- **HQ Location:** Norman, Oklahoma
- **LinkedIn® Page:** https://www.linkedin.com/company/mygov.us (28 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 63% Small-Business, 31% Mid-Market



#### What Are Recent G2 Reviews of MyGov?

**"[Useful and easy](https://www.g2.com/survey_responses/mygov-review-8652770)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Writing and Editing*

[Read full review](https://www.g2.com/survey_responses/mygov-review-8652770)

---

**"[MyGov Review](https://www.g2.com/survey_responses/mygov-review-8653580)"**

**Rating:** 4.0/5.0 stars
*— Saksham S.*

[Read full review](https://www.g2.com/survey_responses/mygov-review-8653580)

---


#### What Are G2 Users Discussing About MyGov?

- [What is MyGov used for?](https://www.g2.com/discussions/what-is-mygov-used-for)

### 3. [Konveio Document Engagement Platform](https://www.g2.com/products/konveio-document-engagement-platform/reviews)
Public Sector | Citizen Engagement Software Konveio provides a Document Engagement platform for local governments to present a valuable digital experience for citizen engagement that's simple to setup and share with the public (or stakeholder groups) to capture comments and collaborate with threaded discussions anywhere on PDF documents. In minutes, PDF documents can be enriched by embedding interactive content anywhere on a page or on the side to be displayed across a range of different pages or chapters, including Youtube videos, ArcGIS maps, images, text overlays, and much more. (Accepts virtually all iFrame embed codes.) Visitors use Konveio to better navigate and inform themselves through the help of an interactive glossaries (to define jargon and acronyms), interactive table of contents menu, step by step guided tours, translation support, screen reader support, and more. Beyond commenting on PDF materials, forms, surveys, discussion forums, and more can be placed anywhere on your document (including the sidebar to span any/all of the pages of your document). All of the feedback and comments received can be analyzed within the platform using search, tagging, and filters. Everything may be exported as a report including CSV or annotated PDF formats. Konveio's clients receive their own branded space with a unique URL to share. For an even more seamless experience, documents may be embedded to other platforms and websites as an iFrame embed code. As a purpose built engagement platform, there are a wide range of settings to suit any engagement phase or goal.


**Average Rating:** 4.9/5.0
**Total Reviews:** 12

**Who Is the Company Behind Konveio Document Engagement Platform?**

- **Seller:** [Konveio](https://www.g2.com/sellers/konveio)
- **Year Founded:** 1998
- **HQ Location:** Englewood, Colorado
- **Twitter:** @konveio (85 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/konveio/ (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Architecture & Planning
- **Company Size:** 75% Small-Business, 17% Enterprise



#### What Are Recent G2 Reviews of Konveio Document Engagement Platform?

**"[Konveio Public Engagement Platform](https://www.g2.com/survey_responses/konveio-document-engagement-platform-review-8841483)"**

**Rating:** 5.0/5.0 stars
*— Critter T.*

[Read full review](https://www.g2.com/survey_responses/konveio-document-engagement-platform-review-8841483)

---

**"[Fantastic platform for feedback! Easy to administer, easy for collaborators](https://www.g2.com/survey_responses/konveio-document-engagement-platform-review-8701791)"**

**Rating:** 5.0/5.0 stars
*— Vanessa  G.*

[Read full review](https://www.g2.com/survey_responses/konveio-document-engagement-platform-review-8701791)

---



### 4. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews)
Redefine how mission and technology intersect.


**Average Rating:** 4.3/5.0
**Total Reviews:** 18

**Who Is the Company Behind Salesforce Government Cloud?**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (579,511 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®)
- **Ownership:** NYSE:CRM

**Who Uses This Product?**
- **Top Industries:** Government Administration
- **Company Size:** 47% Enterprise, 32% Mid-Market



#### What Are Recent G2 Reviews of Salesforce Government Cloud?

**"[Bespoke-for-Government](https://www.g2.com/survey_responses/salesforce-government-cloud-review-9590252)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/salesforce-government-cloud-review-9590252)

---

**"[A Comprehensive and Customizable CRM: A Review of Salesforce](https://www.g2.com/survey_responses/salesforce-government-cloud-review-7602579)"**

**Rating:** 5.0/5.0 stars
*— Neeraj Y.*

[Read full review](https://www.g2.com/survey_responses/salesforce-government-cloud-review-7602579)

---



### 5. [AccessE11](https://www.g2.com/products/accesse11/reviews)
AccessE11 is a cloud-based 311, Citizen Issue Tracking & Relationship Management platform providing municipalities a simple, cost effective means to manage citizen issues. It offers staff and management the ability to capture details based on issue type, set SLA parameters, automatically assign staff and communicate ongoing progress. It offers robust data analysis via comprehensive dashboards and reporting.


**Average Rating:** 4.8/5.0
**Total Reviews:** 16

**Who Is the Company Behind AccessE11?**

- **Seller:** [NetFore Systems](https://www.g2.com/sellers/netfore-systems)
- **Year Founded:** 2010
- **HQ Location:** Ottawa, ON
- **Twitter:** @foreaction (131 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Government Administration
- **Company Size:** 65% Mid-Market, 35% Small-Business



#### What Are Recent G2 Reviews of AccessE11?

**"[An effective/user-friendly municipal CRM/Service Request Software](https://www.g2.com/survey_responses/accesse11-review-12698190)"**

**Rating:** 5.0/5.0 stars
*— Austin H.*

[Read full review](https://www.g2.com/survey_responses/accesse11-review-12698190)

---

**"[A Superb Customer Service Tool!](https://www.g2.com/survey_responses/accesse11-review-8765858)"**

**Rating:** 5.0/5.0 stars
*— Carly C.*

[Read full review](https://www.g2.com/survey_responses/accesse11-review-8765858)

---


#### What Are G2 Users Discussing About AccessE11?

- [What is AccessE11 used for?](https://www.g2.com/discussions/what-is-accesse11-used-for)

### 6. [Accela](https://www.g2.com/products/accela/reviews)
Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.


**Average Rating:** 3.9/5.0
**Total Reviews:** 13

**Who Is the Company Behind Accela?**

- **Seller:** [Accela](https://www.g2.com/sellers/accela)
- **Year Founded:** 1999
- **HQ Location:** San Ramon, CA
- **Twitter:** @AccelaSoftware (2,563 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16954/ (553 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 38% Mid-Market, 38% Small-Business



#### What Are Recent G2 Reviews of Accela?

**"[Improved customer services](https://www.g2.com/survey_responses/accela-review-8739739)"**

**Rating:** 5.0/5.0 stars
*— Joe K.*

[Read full review](https://www.g2.com/survey_responses/accela-review-8739739)

---

**"[A Versatile workflow](https://www.g2.com/survey_responses/accela-review-8761847)"**

**Rating:** 5.0/5.0 stars
*— Matheus S.*

[Read full review](https://www.g2.com/survey_responses/accela-review-8761847)

---


#### What Are G2 Users Discussing About Accela?

- [Is Accela a SaaS?](https://www.g2.com/discussions/is-accela-a-saas)
- [What is Accela automation?](https://www.g2.com/discussions/what-is-accela-automation)
- [Is Accela an ERP?](https://www.g2.com/discussions/is-accela-an-erp)
- [What is Accela used for?](https://www.g2.com/discussions/what-is-accela-used-for)

### 7. [ArcGIS Hub](https://www.g2.com/products/arcgis-hub/reviews)
ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities.


**Average Rating:** 4.2/5.0
**Total Reviews:** 7

**Who Is the Company Behind ArcGIS Hub?**

- **Seller:** [Esri](https://www.g2.com/sellers/esri)
- **Year Founded:** 1969
- **HQ Location:** Redlands, CA
- **Twitter:** @Esri (188,738 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5311/ (7,311 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Small-Business, 29% Mid-Market



#### What Are Recent G2 Reviews of ArcGIS Hub?

**"[Who should use ArcGIS Hub?](https://www.g2.com/survey_responses/arcgis-hub-review-5426916)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Higher Education*

[Read full review](https://www.g2.com/survey_responses/arcgis-hub-review-5426916)

---

**"[ArcGIS Review](https://www.g2.com/survey_responses/arcgis-hub-review-10372746)"**

**Rating:** 5.0/5.0 stars
*— Tammy O.*

[Read full review](https://www.g2.com/survey_responses/arcgis-hub-review-10372746)

---



### 8. [CivicPlus Municipal Websites](https://www.g2.com/products/civicplus-municipal-websites/reviews)
CivicPlus Municipal Websites is a website content management system designed specifically for local governments. The software provides customizable, mobile-friendly website templates, resident self-service tools, and integrations with other CivicPlus solutions like chatbots and agenda management. Municipalities use CivicPlus Municipal Websites to create digital city halls that foster civic engagement by keeping residents informed and enabling them to interact with their local government online.


**Average Rating:** 3.8/5.0
**Total Reviews:** 7

**Who Is the Company Behind CivicPlus Municipal Websites?**

- **Seller:** [CivicPlus](https://www.g2.com/sellers/civicplus)
- **Year Founded:** 2001
- **HQ Location:** Manhattan, Kansas
- **Twitter:** @CivicPlus (2,896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/civicplus/ (931 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Government Administration
- **Company Size:** 71% Mid-Market, 29% Enterprise



#### What Are Recent G2 Reviews of CivicPlus Municipal Websites?

**"[Agenda Workflow & Creation Made Easy](https://www.g2.com/survey_responses/civicplus-municipal-websites-review-4752393)"**

**Rating:** 4.0/5.0 stars
*— Aaron S.*

[Read full review](https://www.g2.com/survey_responses/civicplus-municipal-websites-review-4752393)

---

**"[Long time administrator of CivicEngage](https://www.g2.com/survey_responses/civicplus-municipal-websites-review-5072350)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/civicplus-municipal-websites-review-5072350)

---


#### What Are G2 Users Discussing About CivicPlus Municipal Websites?

- [What is CivicPlus account?](https://www.g2.com/discussions/what-is-civicplus-account)
- [What is civic CMS?](https://www.g2.com/discussions/what-is-civic-cms)
- [What does civic plus do?](https://www.g2.com/discussions/what-does-civic-plus-do)

### 9. [govDelivery](https://www.g2.com/products/govdelivery/reviews)
Reach more citizens with the most preferred communications platform for government


**Average Rating:** 4.3/5.0
**Total Reviews:** 7

**Who Is the Company Behind govDelivery?**

- **Seller:** [Granicus](https://www.g2.com/sellers/granicus)
- **Year Founded:** 1999
- **HQ Location:** Denver, CO
- **Twitter:** @Granicus (22,242 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/46777/ (1,664 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 43% Enterprise, 29% Mid-Market



#### What Are Recent G2 Reviews of govDelivery?

**"[Very easy to use!](https://www.g2.com/survey_responses/govdelivery-review-4979538)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/govdelivery-review-4979538)

---

**"[Solid Messaging Platform](https://www.g2.com/survey_responses/govdelivery-review-4856245)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/govdelivery-review-4856245)

---


#### What Are G2 Users Discussing About govDelivery?

- [Is GovDelivery com safe?](https://www.g2.com/discussions/is-govdelivery-com-safe)
- [What is granicus GovDelivery?](https://www.g2.com/discussions/what-is-granicus-govdelivery)
- [What is GovDelivery used for?](https://www.g2.com/discussions/what-is-govdelivery-used-for)
- [What is GovDelivery communications cloud?](https://www.g2.com/discussions/what-is-govdelivery-communications-cloud)

### 10. [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports


**Average Rating:** 4.5/5.0
**Total Reviews:** 339

**Who Is the Company Behind Everbridge 360 (Critical Event Management)?**

- **Seller:** [Everbridge](https://www.g2.com/sellers/everbridge)
- **Company Website:** https://www.everbridge.com
- **Year Founded:** 2002
- **HQ Location:** Vienna, VA
- **Twitter:** @Everbridge (4,786 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/33883 (1,609 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Business Continuity Analyst
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 41% Enterprise, 30% Mid-Market


#### What Are Everbridge 360 (Critical Event Management)'s Pros and Cons?

**Pros:**

- Ease of Use (110 reviews)
- Alerts Management (59 reviews)
- Features (56 reviews)
- Communication (51 reviews)
- Notifications (48 reviews)

**Cons:**

- Limitations (36 reviews)
- Inefficiency (30 reviews)
- Complexity (19 reviews)
- Integration Issues (18 reviews)
- Limited Functionality (18 reviews)


### What Do G2 Reviewers Say About Everbridge 360 (Critical Event Management)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **ease of use** of Everbridge 360, facilitating fast and efficient communication across departments.
- Users find the **easy mass notification feature** of Everbridge 360 invaluable for efficient emergency responses.
- Users appreciate the **ease of use** and comprehensive features of Everbridge 360 for effective crisis management.
- Users value the **intuitive communication platform** of Everbridge 360 for efficient mass notifications during critical events.
- Users value the **mass notification capabilities** of Everbridge 360, effectively reaching stakeholders during critical events.

**Cons:**

- Users find the **initial setup complex** , lacking flexibility and requiring full training for effective implementation.
- Users often find **inefficiency** in Everbridge 360 due to its complexity and the challenges of managing critical events effectively.
- Users find the **initial complexity** of Everbridge 360 challenging, as setup and navigation can be cumbersome.
- Users report **integration issues** with Everbridge 360, making system connectivity and configuration challenging.
- Users note **limited functionality** in Everbridge 360, particularly with alert tracking and configuration of complex alerts.

#### What Are Recent G2 Reviews of Everbridge 360 (Critical Event Management)?

**"[Robust Safety Solution with Stellar Support](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13067768)"**

**Rating:** 5.0/5.0 stars
*— Anson H.*

[Read full review](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13067768)

---

**"[Quick to Learn, Easy to Use, Reliable Crisis Communications](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13060187)"**

**Rating:** 5.0/5.0 stars
*— David K.*

[Read full review](https://www.g2.com/survey_responses/everbridge-360-critical-event-management-review-13060187)

---


#### What Are G2 Users Discussing About Everbridge 360 (Critical Event Management)?

- [What is Everbridge Critical Event Management Platform used for?](https://www.g2.com/discussions/what-is-everbridge-critical-event-management-platform-used-for)
- [What is Everbridge Visual Command Center used for?](https://www.g2.com/discussions/what-is-everbridge-visual-command-center-used-for)
- [What is a mass notification tool?](https://www.g2.com/discussions/what-is-a-mass-notification-tool)
- [Which method of contact does everbridge uses to send notifications?](https://www.g2.com/discussions/which-method-of-contact-does-everbridge-uses-to-send-notifications)
- [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment

### 11. [OpenGov Budgeting & Performance](https://www.g2.com/products/opengov-budgeting-performance/reviews)
OpenGov Budgeting & Planning is the only modern, full-featured cloud budgeting software designed to meet the unique needs of public sector planning and analysis. Trusted by hundreds of forward-thinking local governments, state agencies, and school districts, Budgeting & Planning is the industry’s most collaborative solution for budget process automation, strategic planning, performance management reporting, and community engagement. OpenGov Budgeting & Planning empowers governments to bring necessary and modern efficiencies to their complex planning process and drive community outcomes.


**Average Rating:** 4.4/5.0
**Total Reviews:** 5

**Who Is the Company Behind OpenGov Budgeting & Performance?**

- **Seller:** [OpenGov](https://www.g2.com/sellers/opengov)
- **Year Founded:** 2012
- **HQ Location:** San Jose, US
- **Twitter:** @OpenGovInc (4,451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/opengov-inc/ (1,011 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of OpenGov Budgeting & Performance?

**"[OpenGov is one of the most useful software purchases we've made!](https://www.g2.com/survey_responses/opengov-budgeting-performance-review-3345937)"**

**Rating:** 5.0/5.0 stars
*— Nicole G.*

[Read full review](https://www.g2.com/survey_responses/opengov-budgeting-performance-review-3345937)

---

**"[OpenGov Budgeting & Planning Review](https://www.g2.com/survey_responses/opengov-budgeting-performance-review-5247960)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Primary/Secondary Education*

[Read full review](https://www.g2.com/survey_responses/opengov-budgeting-performance-review-5247960)

---



### 12. [Tyler Data & Insights](https://www.g2.com/products/tyler-data-insights/reviews)
Tyler Data & Insights empowers governments to make data-informed decisions by using data as a strategic asset in the design, management, and delivery of critical government programs. Empower employees to improve financial, operational, and strategic outcomes while breaking down data silos as data flows easily between departments.


**Average Rating:** 3.8/5.0
**Total Reviews:** 4

**Who Is the Company Behind Tyler Data & Insights?**

- **Seller:** [Tyler Technologies](https://www.g2.com/sellers/tyler-technologies)
- **Year Founded:** 1966
- **HQ Location:** Plano, TX
- **Twitter:** @tylertech (4,609 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tyler-technologies (7,810 employees on LinkedIn®)
- **Ownership:** NYSE:TYL

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Tyler Data & Insights?

**"[Easy Open Data](https://www.g2.com/survey_responses/tyler-data-insights-review-532350)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Management Consulting*

[Read full review](https://www.g2.com/survey_responses/tyler-data-insights-review-532350)

---

**"[Best 'Open Data' Resource around!](https://www.g2.com/survey_responses/tyler-data-insights-review-517027)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Management Consulting*

[Read full review](https://www.g2.com/survey_responses/tyler-data-insights-review-517027)

---



### 13. [EngagementHQ](https://www.g2.com/products/engagementhq/reviews)
Build stronger, more trusting communities through meaningful engagement. EngagementHQ empowers your community with an easy and secure way to participate online. EngagementHQ helps you accomplish four things: 1. Listen. Hear everyone’s input through simple surveys, polls, stories, and ideation tools. 2. Inform. Give your community one place to find facts, project timelines, important documents, and results. 3. Measure. Dive deep into demographics. Know your most active users, analyze comments, quantify sentiment. 4. Build community. Our built-in participant relationship database helps grow your community with each project.


**Average Rating:** 5.0/5.0
**Total Reviews:** 3

**Who Is the Company Behind EngagementHQ?**

- **Seller:** [Granicus](https://www.g2.com/sellers/granicus)
- **Year Founded:** 1999
- **HQ Location:** Denver, CO
- **Twitter:** @Granicus (22,242 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/46777/ (1,664 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Mid-Market



#### What Are Recent G2 Reviews of EngagementHQ?

**"[Community Engagement Made Easy in a Pandemic](https://www.g2.com/survey_responses/engagementhq-review-4671060)"**

**Rating:** 5.0/5.0 stars
*— Steven M.*

[Read full review](https://www.g2.com/survey_responses/engagementhq-review-4671060)

---

**"[Very intuitive and fun to use!](https://www.g2.com/survey_responses/engagementhq-review-4975951)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Government Relations*

[Read full review](https://www.g2.com/survey_responses/engagementhq-review-4975951)

---


#### What Are G2 Users Discussing About EngagementHQ?

- [What are online engagement tools?](https://www.g2.com/discussions/what-are-online-engagement-tools)
- [What is community engagement tool?](https://www.g2.com/discussions/what-is-community-engagement-tool)
- [What is EngagementHQ?](https://www.g2.com/discussions/what-is-engagementhq)

### 14. [CitizenOne](https://www.g2.com/products/citizenone/reviews)
CitizenOne consolidates all your services in one user-friendly dashboard and leverages powerful features to simplify your work and ensure you stay compliant. With one secure login, citizens can find and subscribe to their services and you can centralize identity, consent, and form management.


**Average Rating:** 4.3/5.0
**Total Reviews:** 2

**Who Is the Company Behind CitizenOne?**

- **Seller:** [Portage CyberTech](https://www.g2.com/sellers/portage-cybertech)
- **Year Founded:** 2021
- **HQ Location:** Gatineau, Quebec, Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/portagecybertech (54 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are CitizenOne's Pros and Cons?

**Pros:**

- Customization (2 reviews)
- Ease of Use (2 reviews)
- Navigation Ease (2 reviews)
- Cross-platform (1 reviews)
- Customer Experience (1 reviews)

**Cons:**

- Complexity (2 reviews)
- Authentication Issues (1 reviews)
- Difficult Setup (1 reviews)
- Frequent Authentication (1 reviews)
- Inefficiency (1 reviews)


### What Do G2 Reviewers Say About CitizenOne?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **customization options** in CitizenOne, enabling tailored access to relevant government services and updates.
- Users appreciate the **user-friendly interface** of CitizenOne, making navigation and management effortless for all.
- Users find the **navigation ease** of CitizenOne exceptional, enabling quick access to relevant government services.
- Users value the **cross-platform capabilities** of CitizenOne, enhancing accessibility and convenience across different devices.
- Users appreciate the **easy navigation** of CitizenOne, helping them find relevant government services efficiently.

**Cons:**

- Users find the **complex setup** of CitizenOne challenging, often requiring significant technical knowledge and time investment.
- Users face **authentication delays** and complexity in setup, leading to frustration during urgent access needs.
- Users find the **difficult setup** of CitizenOne challenging, requiring significant technical knowledge to get started.
- Users are frustrated by the **frequent authentication delays** that hinder quick access and complicate usability.
- Users find the **inefficiency** of CitizenOne frustrating, as it's clumsy and difficult to work with due to integration issues.

#### What Are Recent G2 Reviews of CitizenOne?

**"[Strong, Secure Identity Portal](https://www.g2.com/survey_responses/citizenone-review-9874287)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/citizenone-review-9874287)

---

**"[Reduces identity and consent complexity](https://www.g2.com/survey_responses/citizenone-review-9862266)"**

**Rating:** 4.0/5.0 stars
*— Benjo H.*

[Read full review](https://www.g2.com/survey_responses/citizenone-review-9862266)

---



### 15. [ForeAction](https://www.g2.com/products/foreaction/reviews)
Simple, cloud-based CRM software for modern nonprofits. We help nonprofit organizations build meaningful relationships with their constituents.


**Average Rating:** 4.3/5.0
**Total Reviews:** 2

**Who Is the Company Behind ForeAction?**

- **Seller:** [NetFore Systems](https://www.g2.com/sellers/netfore-systems)
- **Year Founded:** 2010
- **HQ Location:** Ottawa, ON
- **Twitter:** @foreaction (131 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of ForeAction?

**"[Service Request System](https://www.g2.com/survey_responses/foreaction-review-6506677)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/foreaction-review-6506677)

---

**"[Foreaction ](https://www.g2.com/survey_responses/foreaction-review-1119456)"**

**Rating:** 4.5/5.0 stars
*— Holly S.*

[Read full review](https://www.g2.com/survey_responses/foreaction-review-1119456)

---


#### What Are G2 Users Discussing About ForeAction?

- [What is ForeAction used for?](https://www.g2.com/discussions/what-is-foreaction-used-for)

### 16. [Insights.US](https://www.g2.com/products/insights-us/reviews)
Civic Engagement Tool, Powered By Algorithms. Pick a question, invite your citizens and let our algorithms analyze & respond to inputs, for you.


**Average Rating:** 3.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind Insights.US?**

- **Seller:** [Insights.US](https://www.g2.com/sellers/insights-us)
- **Year Founded:** 2010
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @InsightsUS (286 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/insights-powering-collective-thinking (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Insights.US?

**"[Best Feedback Tracking for all types of Business](https://www.g2.com/survey_responses/insights-us-review-9555910)"**

**Rating:** 4.5/5.0 stars
*— Jay S.*

[Read full review](https://www.g2.com/survey_responses/insights-us-review-9555910)

---


#### What Are G2 Users Discussing About Insights.US?

- [What is Insights.US used for?](https://www.g2.com/discussions/what-is-insights-us-used-for)

### 17. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews)
ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind OneView?**

- **Seller:** [Rock Solid](https://www.g2.com/sellers/rock-solid)
- **HQ Location:** Denver, Colorado, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/granicusinc/ (1,553 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of OneView?

**"[OneView: An IT tool for monitoring infrastructure for better performance.](https://www.g2.com/survey_responses/oneview-review-5069078)"**

**Rating:** 4.5/5.0 stars
*— Mohammad E.*

[Read full review](https://www.g2.com/survey_responses/oneview-review-5069078)

---

**"[Highly productive tool for IT Infrastructure : OneView](https://www.g2.com/survey_responses/oneview-review-5048906)"**

**Rating:** 4.5/5.0 stars
*— MD E.*

[Read full review](https://www.g2.com/survey_responses/oneview-review-5048906)

---


#### What Are G2 Users Discussing About OneView?

- [Is HP OneView free?](https://www.g2.com/discussions/oneview-is-hp-oneview-free)
- [Is HP OneView free?](https://www.g2.com/discussions/is-hp-oneview-free)
- [What is HPE synergy OneView?](https://www.g2.com/discussions/what-is-hpe-synergy-oneview)

### 18. [CSM CXP](https://www.g2.com/products/csm-cxp/reviews)
CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology. - Grievance & Feedback Management System - Contact Centre


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind CSM CXP?**

- **Seller:** [CSM Technologies](https://www.g2.com/sellers/csm-technologies)
- **Year Founded:** 2008
- **HQ Location:** Bhubaneswar, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/1274819 (1,393 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of CSM CXP?

**"[Effective Platform for Enhancing Customer Success and Experience](https://www.g2.com/survey_responses/csm-cxp-review-11246732)"**

**Rating:** 4.0/5.0 stars
*— Ayobami S.*

[Read full review](https://www.g2.com/survey_responses/csm-cxp-review-11246732)

---



### 19. [govAccess](https://www.g2.com/products/govaccess/reviews)
Delight your citizens with a true digital government experience – a Vision website makes it easy for citizens to stay informed, find popular services, complete transactions, engage and get involved – from any device, anytime, anywhere.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind govAccess?**

- **Seller:** [Granicus](https://www.g2.com/sellers/granicus)
- **Year Founded:** 1999
- **HQ Location:** Denver, CO
- **Twitter:** @Granicus (22,242 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/46777/ (1,664 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of govAccess?

**"[CMS (Content Management System/Website) now govAccess](https://www.g2.com/survey_responses/govaccess-review-5336521)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/govaccess-review-5336521)

---


#### What Are G2 Users Discussing About govAccess?

- [What is Granicus Vision used for?](https://www.g2.com/discussions/what-is-granicus-vision-used-for)

### 20. [PublicInput](https://www.g2.com/products/publicinput/reviews)
PublicInput is the leading US public engagement software solutions provider. Unlike online-only engagement software, it provides a comprehensive system for managing each step of the public engagement process. Top agencies like Washington DC, Charlotte, and San Antonio use the software to identify community needs with interactive maps, conduct multi-modal outreach through social, phone, text, and email, ensure equity and accessibility, and demonstrate successful engagement outcomes with AI-assisted reporting and mapping.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind PublicInput?**

- **Seller:** [PublicInput.com](https://www.g2.com/sellers/publicinput-com)
- **Year Founded:** 2014
- **HQ Location:** Raleigh, US
- **LinkedIn® Page:** https://www.linkedin.com/company/public-input (36 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of PublicInput?

**"[Great platform for shared access into managing engaging websites.](https://www.g2.com/survey_responses/publicinput-review-11714571)"**

**Rating:** 4.5/5.0 stars
*— Samuel W.*

[Read full review](https://www.g2.com/survey_responses/publicinput-review-11714571)

---



### 21. [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews)
Managing innovation at a large company is never easy. With endless stakeholders to align, data to process, and pressure to deliver results, it’s easy to fall into the trap of innovation theatre - initiatives that look good but fail to deliver real value. At Qmarkets, we help you break that cycle. We give you the tools, methodology, and expert support to build a next-gen innovation funnel that delivers continuous scalable impact. Whether you’re unlocking strategic challenges, scouting startups, enhancing ideas, or tracking impact, our platform helps you manage every stage of the journey - and prove ROI all along the way. This is what we call Impact-Driven Innovation - and it’s how we help leading enterprises make every innovation count. With clients like Ford, Starbucks, Coca-Cola, and Nestle, we bring decades of experience building innovation programs that thrive on disruption, embrace efficiency, and strengthen resilience at every turn.


**Average Rating:** 4.5/5.0
**Total Reviews:** 41

**Who Is the Company Behind Qmarkets Impact-Driven Innovation Software?**

- **Seller:** [Qmarkets](https://www.g2.com/sellers/qmarkets)
- **Year Founded:** 2006
- **HQ Location:** Rosh HaAyin, Israel
- **Twitter:** @QmarketsGlobal (908 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/930816/ (52 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Automotive, Machinery
- **Company Size:** 70% Enterprise, 23% Mid-Market



#### What Are Recent G2 Reviews of Qmarkets Impact-Driven Innovation Software?

**"[Simple Graphics, Effortless Analysis](https://www.g2.com/survey_responses/qmarkets-impact-driven-innovation-software-review-12737715)"**

**Rating:** 4.5/5.0 stars
*— Andrea S.*

[Read full review](https://www.g2.com/survey_responses/qmarkets-impact-driven-innovation-software-review-12737715)

---

**"[QMarkets - Instant innovation and engagement](https://www.g2.com/survey_responses/qmarkets-impact-driven-innovation-software-review-7870199)"**

**Rating:** 5.0/5.0 stars
*— Adam K.*

[Read full review](https://www.g2.com/survey_responses/qmarkets-impact-driven-innovation-software-review-7870199)

---


#### What Are G2 Users Discussing About Qmarkets Impact-Driven Innovation Software?

- [What is Qmarkets Innovation Management used for?](https://www.g2.com/discussions/what-is-qmarkets-innovation-management-used-for)

### 22. [Revize](https://www.g2.com/products/revize/reviews)
Revize websites come with Citizen Engagement Web Applications that allow residents to be part of their government and participate more in their community.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Revize?**

- **Seller:** [Revize Software Systems](https://www.g2.com/sellers/revize-software-systems)
- **Year Founded:** 1995
- **HQ Location:** Troy, US
- **Twitter:** @RevizeSoftware (173 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/revize (50 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Revize?

**"[Organize and Streamline](https://www.g2.com/survey_responses/revize-review-1063760)"**

**Rating:** 4.0/5.0 stars
*— Ashely S.*

[Read full review](https://www.g2.com/survey_responses/revize-review-1063760)

---


#### What Are G2 Users Discussing About Revize?

- [What is Revize used for?](https://www.g2.com/discussions/what-is-revize-used-for)

### 23. [Alerts](https://www.g2.com/products/alerts/reviews)
Neumo Alerts ensures that critical updates reach the right people at the right time. Built into the Neumo platform, this communication engine automates notifications across form submissions, approvals, and completions—keeping staff and constituents informed without manual follow-ups.



**Who Is the Company Behind Alerts?**

- **Seller:** [Neumo](https://www.g2.com/sellers/neumo)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/neumogov/ (346 employees on LinkedIn®)






### 24. [Balancing Act](https://www.g2.com/products/balancing-act/reviews)
Providing government the tools for meaningful financial transparency, accountability and participation.



**Who Is the Company Behind Balancing Act?**

- **Seller:** [Balancing Act](https://www.g2.com/sellers/balancing-act)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 25. [Beacon](https://www.g2.com/products/schneider-geospatial-beacon/reviews)
Beacon™ provides an interactive GovTech solution allowing users to view public county and city information, tax records, and GIS via a single online portal. Users can create powerful detailed searches, view a variety of different map layers, as well as print or email detailed report summaries.



**Who Is the Company Behind Beacon?**

- **Seller:** [Schneider Geospatial](https://www.g2.com/sellers/schneider-geospatial)
- **Year Founded:** 1962
- **HQ Location:** Indianapolis, US
- **LinkedIn® Page:** https://www.linkedin.com/company/schneider-geospatial (97 employees on LinkedIn®)







## What Is Citizen Engagement Software?

[Public Sector Software](https://www.g2.com/categories/public-sector)