--- title: UserWay Reviews meta\_title: 'UserWay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 652 reviews by the users' company size, role or industry to find out how UserWay works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 652 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Web Accessibility url: https://www.g2.com/categories/web-accessibility --- # UserWay Reviews & Product Details Visit Website UserWay, a global leader in web accessibility, is trusted by millions of websites worldwide. Combining AI and human expertise, UserWay helps organizations fix code violations and meet accessibility laws and standards such as the ADA and WCAG 2.2, making digital content accessible to users with disabilities. * * * Product Website UserWay Seller [UserWay Inc.](https://www.g2.com/sellers/userway-inc) Discussions [UserWay Community](https://www.g2.com/products/userway/discuss) Languages Supported Arabic, Bengali, Bulgarian, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by shahar amiel Show More ## Pricing Pricing provided by UserWay. ### Widget Pro: Small $490.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/userway/pricing) ## UserWay Integrations (3) What do users say about integrations? Verified by UserWay [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WebSite X5 ](https://www.g2.com/products/website-x5/reviews) Show More ![Yossi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yossi P.") YP Yossi P. Co-Founder and COO Small-Business (50 or fewer emp.) 6/15/2024 "Great product for you company's website" 4.5/5 What do you like best about UserWay? Very easy to integrate, setup takes a couple of hours and you're done! Review collected by and hosted on G2.com. What do you dislike about UserWay? A little bit over featured and my design team had to struggle a little bit to get it to look good. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? There is an absolute need for an accessibility tool that complies with the industry and legal standards. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9793057/official_response/edit) We're glad to hear that you found UserWay easy to integrate and setup! We understand that design compatibility can be a challenge, and we're continuously working to improve the user experience for all. Please feel free to reach out to our support team (desk@support.userway.org) at the first sign of trouble. We can help get any future integrations down to just a few minutes. Thank you for your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ioana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ioana M.") IM Ioana M. Direct Marketing Specialist Mid-Market (51-1000 emp.) 11/26/2023 "Great tool for the little things that mean a lot" 5/5 What do you like best about UserWay? UserWay brings the proper variation of accessibility tools so that the majority of visually challenged peers or those with various processing hurdles can get around sites easier. I especially like that the most important features are not hidden behind UserWay's paywall, because accessibility is a right, not a luxury people should struggle to afford. Installing the widget was quick, easy, and everything went smoothly otherwise, which is also great, as you don't need specialists to struggle to implement it on a website. Their customer support is quick and on point, too, big thanks for that. Review collected by and hosted on G2.com. What do you dislike about UserWay? I like the customizable aspect, although perhaps it could be a little more flexible to properly make the widget feel and look like it's part of the sites posted on. Integration could still have some work put in, but it's not a huge downside really. Being able to toggle and hide the widget out of the way after applying the settings and being able to use it frequently without it hindering anything makes up for the limited customizing options. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Our site's users get to spend a lot of time in front of screens filled with words to no end, so it's good to know that we can make their experience a bit easier or more pleasant by making it possible for them to improve the ease of reading/navigation of the site. Review collected by and hosted on G2.com. Show More Response from Rodrigo Asai of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-8926254/official_response/edit) Thank you for sharing your positive experience with us. We're committed to providing accessible tools that are easy to integrate and use, and we're glad to hear that you found the installation process quick and smooth. We appreciate your feedback on the customization options and will continue to work on enhancing the flexibility of the widget. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 9/23/2024 "easy to embed. straight to the point. good customer service." 5/5 What do you like best about UserWay? helps protect me from lawsuits. So far it has been very easy to use and implement. Review collected by and hosted on G2.com. What do you dislike about UserWay? a bit expensive but overall i think it provides value. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? helping me be safe from ADA lawsuits Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10296232/official_response/edit) We're glad to hear that you find UserWay easy to use and implement, and that it helps protect you from ADA lawsuits. We understand that cost is an important factor, and we strive to provide the best value for our customers. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gitti H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gitti H.") GH Gitti H. Ecommerce Manager Enterprise (\> 1000 emp.) 6/18/2024 "Seamless and fast" 5/5 What do you like best about UserWay? We were looking for an alternative to the Digital Accessibility Platform on our website. Userway met all the criteria we were looking for, and the transition and implementation were quick, easy, and seamless. Review collected by and hosted on G2.com. What do you dislike about UserWay? We could use more customization options. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Compliance. Review collected by and hosted on G2.com. Show More Response from Ben Stern of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9805138/official_response/edit) Gitti, Thank you for leaving your feedback and we are happy to hear you are satisfied with your choice. We would like to understand more about your customization options. Please send your feedback to: desk@support.userway.org Have a great day, UserWay Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/8/2024 "Using UserWay to improve website accessibility" 4/5 What do you like best about UserWay? It was very easy to implement and customize. As someone who never dealt with accessibility, it was very straightforward. Review collected by and hosted on G2.com. What do you dislike about UserWay? The billing for scanning an widget was in two separate places, it was a bit confusing. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? It helps our website become accessibility compliant, which is a requirement from some of our customers Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9977649/official_response/edit) We apologize for any confusion with the billing process. We'll take your feedback into consideration to improve the user experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 6/11/2024 "Simple & Powerful tool" 5/5 What do you like best about UserWay? Fair pricing and excellent assistance for what's offered. The product they offer is worth every penny! Review collected by and hosted on G2.com. What do you dislike about UserWay? Userway could provide more tools to offer for the ongoing customer which can be served as a package to the customer with the currently subscribed product. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? The immediate requirement of implementing an accessibility widget in our US website wasn't going well until we came across UserWay's accessibility widget. It got almost everything that we have been looking for. Easy installation and absolutely reliable! Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9776626/official_response/edit) It's great to hear that our accessibility widget has been helpful for your website. We're committed to providing easy installation and reliable solutions. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LH Lyece H. Mid-Market (51-1000 emp.) 2/24/2024 "Easy to implement, easy to use, extremely powerful" 5/5 What do you like best about UserWay? Simple, crystal-clear, almost too easy! One-click installation, the integration is already done: the icon appears on the site and there starts the magic! The plugin is powerful, customizable and all without modifying a single line of code. The customer support is fantastic, very responsive and attentive. Review collected by and hosted on G2.com. What do you dislike about UserWay? I hate that everything on our website doesn't work this way: easily and hassle-free. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? As an NGO, compliance with accessibility rules on our site is very important to us and we've been thinking about it for a long time. We had our doubts about making our site easily accessible, as it wasn't initially designed with this in mind, but Userway turned out to be a fantastic solution, enabling all our visitors to be able to consult all our content. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9334471/official_response/edit) We appreciate your kind words about UserWay's ease of use and powerful features. It's great to hear that our plugin has helped make your website easily accessible to all visitors, and we're committed to providing excellent customer support. Thank you for choosing UserWay for your NGO's accessibility needs. Validated ReviewerIncentivizedSource: Seller invite ![Emma R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma R.") ER Emma R. Small-Business (50 or fewer emp.) 10/20/2023 "Exceptional support even at the free level." 5/5 What do you like best about UserWay? I have been using the UserWay widget for over a year now and am very appreciative of its functionality. It is comforting to know that our users have an easy way to make our website easy to read and understand. The widget is easy to find and use and includes a comprehensive suite of tools. Recently, after an update, the widget started causing javascript errors on my website. I reached out to support, really not expecting much to happen. However, in just a few days, they had researched what was going on, fixed it and emailed me to let me know it should be functional now. I was very impressed by their response, especially seeing as I am using the free version. Review collected by and hosted on G2.com. What do you dislike about UserWay? I would love to see some educational pricing on its paid levels. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? UserWay is providing a way for us to have an accessible website without losing our graphical design and colors. Review collected by and hosted on G2.com. Show More Response from Rodrigo Asai of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-8749031/official_response/edit) We are delighted to hear that you have found our support team to be responsive and helpful, even at the free level. Your feedback about educational pricing for our paid levels is valuable to us, and we will take it into account as we continue to improve our offerings. Current UserValidated ReviewerIncentivizedSource: Seller invite PG Piotr G. Mid-Market (51-1000 emp.) 1/22/2024 "Quality tools with great tech support" 5/5 What do you like best about UserWay? Great tech support which responds very quickly. Good pricing in comparison to other companies. Customizable user flows for Scanner. The dashboard of the Scanner has a detailed A11y violation breakdown. Review collected by and hosted on G2.com. What do you dislike about UserWay? The scanner dashboard is not as clear as I expected - e.g. I can not delete the URL if such was added for a specific domain. Also, I can not edit any of these. Same with domains - I can exclude them from the initial screen/active monitoring but I can not remove them. Also if I want to rename an inactive domain I have to first add it to the initial screen by setting it to be visible. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Monitoring of A11y - no need to setup E2E tests. It way faster and easier. Fixing A11y violations with Widget - no need to spend resources by assigning A11y tasks for devs. Review collected by and hosted on G2.com. Show More Response from Ben Stern of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9134990/official_response/edit) Thank you for taking the time to leave your valuable feedback. We will make sure that our Scanner product team receives it. The UserWay Team Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 8/16/2024 "I was helped by Rodrigo who was very patient and ultimately helped me troubleshoot my issue." 4/5 What do you like best about UserWay? Very simple to integrate into our websites. Review collected by and hosted on G2.com. What do you dislike about UserWay? We had an issue with the widget not showing up within certain pages, but it was ultimately reslolved. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Ensuring that we are making our website accessible for our users. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10015723/official_response/edit) We're glad to hear that Rodrigo provided you with patient and helpful assistance. Thank you for your feedback on the simplicity of integrating UserWay into your websites. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about UserWay? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about UserWay ](https://www.g2.com/products/userway/discussions/new) GU Guest User • Last activity almost 3 years ago What is UserWay used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-userway-used-for) [ View all Discussions ](https://www.g2.com/products/userway/discuss) ## Pricing Options Pricing provided by UserWay. ### Widget Pro: Small $490.00 Per Year ### Widget Pro: Medium $1,490.00 Per Year ### Widget Pro: Large Contact Us [ View More Pricing Information ](https://www.g2.com/products/userway/pricing) UserWay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_238f36c3b94aefb90338fea72f5ae9dd/accessibe.png "Product Avatar Image") accessiBe 4.7/5(1,570) [ Compare Now ](https://www.g2.com/compare/userway-vs-accessibe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0e94bf562ba17ad68f479c828c8d0829/audioeye.png "Product Avatar Image") AudioEye 4.7/5(239) [ Compare Now ](https://www.g2.com/compare/audioeye-vs-userway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ede50be0d527bc78cd9de0d9779a8f1/equalweb.jpg "Product Avatar Image") EqualWeb 4.6/5(43) [ Compare Now ](https://www.g2.com/compare/equalweb-vs-userway) ##### ##### UserWay Features Monitoring Compliance Monitoring Real-Time Monitoring Dynamic Crawling Reporting Prioritization Page Reports Broken Link Checker Automation Automated Testing Automated Scan Functionality Overlay Engine Individual Page Auditing Quality Assurance Dashboard [ View More Features ](https://www.g2.com/products/userway/features) ## Top-Rated Alternatives [ ![accessiBe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "accessiBe") accessiBe 4.7/5(1,570) ](https://www.g2.com/products/accessibe/reviews) [ ![Silktide](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Silktide") Silktide 4.8/5(283) ](https://www.g2.com/products/silktide/reviews) [ ![AudioEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AudioEye") AudioEye 4.7/5(239) ](https://www.g2.com/products/audioeye/reviews) [ View All Alternatives ](https://www.g2.com/products/userway/competitors/alternatives) ##### Categories on G2 [Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[Digital Governance](https://www.g2.com/categories/digital-governance) [Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[Digital Governance](https://www.g2.com/categories/digital-governance)[Media & Document Accessibility](https://www.g2.com/categories/media-document-accessibility) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which value selling tools work best for ensuring consistent value messaging across globally distributed sales teams?](https://www.g2.com/discussions/which-value-selling-tools-work-best-for-ensuring-consistent-value-messaging-across-globally-distributed-sales-teams)[What is the best recruitment marketing tool for employer branding?](https://www.g2.com/discussions/what-is-the-best-recruitment-marketing-tool-for-employer-branding)[What PR analytics tools handle GDPR-compliant media monitoring for European brands that need to track press coverage without creating data privacy issues?](https://www.g2.com/discussions/what-pr-analytics-tools-handle-gdpr-compliant-media-monitoring-for-european-brands-that-need-to-track-press-coverage-without-creating-data-privacy-issues) [Which employee recognition tools meet SOC 2 or GDPR compliance standards for companies in regulated industries or with EU-based employees?](https://www.g2.com/discussions/which-employee-recognition-tools-meet-soc-2-or-gdpr-compliance-standards-for-companies-in-regulated-industries-or-with-eu-based-employees)[What platform integrates CMS capabilities with marketing automation tools?](https://www.g2.com/discussions/what-platform-integrates-cms-capabilities-with-marketing-automation-tools)[Pros and Cons Details](https://www.g2.com/products/userway/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)