--- title: UserWay Reviews meta\_title: 'UserWay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 652 reviews by the users' company size, role or industry to find out how UserWay works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 652 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Web Accessibility url: https://www.g2.com/categories/web-accessibility --- # UserWay Reviews & Product Details Visit Website UserWay, a global leader in web accessibility, is trusted by millions of websites worldwide. Combining AI and human expertise, UserWay helps organizations fix code violations and meet accessibility laws and standards such as the ADA and WCAG 2.2, making digital content accessible to users with disabilities. * * * Product Website UserWay Seller [UserWay Inc.](https://www.g2.com/sellers/userway-inc) Discussions [UserWay Community](https://www.g2.com/products/userway/discuss) Languages Supported Arabic, Bengali, Bulgarian, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by shahar amiel Show More ## Pricing Pricing provided by UserWay. ### Widget Pro: Small $490.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/userway/pricing) ## UserWay Integrations (3) What do users say about integrations? Verified by UserWay [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Squarespace ](https://www.g2.com/products/squarespace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WebSite X5 ](https://www.g2.com/products/website-x5/reviews) Show More ![David K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David K.") DK David K. President Small-Business (50 or fewer emp.) 9/13/2025 "Easy integration for ADA compliance for websites" 4/5 What do you like best about UserWay? UserWay is super easy to setup and integrate with any website CMS or custom build. Their partner program is also nice to have for a website agency like ours where ADA compliance requests come in at different times for different clients. Review collected by and hosted on G2.com. What do you dislike about UserWay? I dislike the price point - only because we hear contradicting information to what extent our clients are protected or covered for accessibility laws in their market and understanding if they are 100% covered by UserWay or not. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? UserWay helps us make our Squarespace websites for clients - get ADA compliance and other accessibility standards and it only takes minutes to set up which is incredibly convenient for me and my team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prashant B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant B.") PB Prashant B. Associate Consultant Information Technology and Services Enterprise (\> 1000 emp.) 9/10/2025 "Good Accessibility Tool with AI Features, Though Some Manual Work Still Needed" 4/5 What do you like best about UserWay? When I first implemented UserWay on our website, I was amazed at how quickly it identified and automatically remediated many accessibility issues - things like missing alt text, color contrast problems, and keyboard navigation issues that would have taken our team weeks to find and fix manually. Review collected by and hosted on G2.com. What do you dislike about UserWay? While the AI catches a lot of issues, we still need manual remediation for more complex accessibility problems. I initially thought it would handle everything automatically, but we still need manual work. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? When stakeholders or clients ask about our accessibility practices, we can point to concrete metrics and improvements. The reporting helps us show we're proactively addressing these issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") AI Verified User in Individual & Family Services Small-Business (50 or fewer emp.) 3/12/2025 "Easy Accessiblity Widget to use" 4/5 What do you like best about UserWay? The UserWay accessibility widget is incredibly easy to implement—just a simple code snippet, and it's up and running. Integration with websites is seamless, working smoothly across different platforms without compatibility issues. The widget is user-friendly, requiring minimal setup while offering valuable accessibility features. I appreciate that it runs in the background without needing constant attention, making it a great set-and-forget solution. Perfect for improving website accessibility with minimal effort! Review collected by and hosted on G2.com. What do you dislike about UserWay? The 7-day trial process was concerning. My credit card had US$490 held, which was then charged, and at the end of the trial, another US$490 charge was attempted but failed. When I contacted support, they were very helpful and explained that this is the standard process for all free trial customers. However, this approach may discourage potential customers, as it essentially results in being charged twice and only refunded after the trial ends. A more user-friendly model—where credit card details are taken but only charged if the trial isn’t canceled—would align better with industry standards and create a smoother experience for new users. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? The UserWay accessibility widget helps our website stay compliant with minimal effort by automatically adjusting for WCAG, ADA, and other accessibility standards. Its seamless integration ensures an inclusive user experience without requiring extensive coding or manual updates. With its easy setup and automation, accessibility compliance is now effortless and efficient. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10935829/official_response/edit) We're thrilled to hear that you found the UserWay accessibility widget user-friendly and valuable for improving website accessibility with minimal effort. We understand your concerns about the trial process and will work to create a smoother experience for new users. Thank you for sharing your feedback with us. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/14/2025 "Clear tool for testing accessibility" 4/5 What do you like best about UserWay? Automatic testing of violations against WCAG guidelines. Creation of a report PDF that can be sent to the customer. Tips for fixing violations. Review collected by and hosted on G2.com. What do you dislike about UserWay? It could be a bit cheaper :) During the booking process, it was initially unclear that you are booking the use of the website widget and not the website scans. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Providing an accessible customer website. Userway helps us find and fix errors. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-11044681/official_response/edit) Thank you for your thoughtful review! We're glad to hear that the automatic WCAG testing, PDF reports, and fix tips are helping you deliver more accessible websites. We appreciate your feedback about pricing and clarity during booking—transparency is important, and we’re working to improve that experience. If you're primarily looking for scanning and monitoring tools, our Accessibility Monitoring service may be a better fit—feel free to reach out and we’ll help you get set up! Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Carmine L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmine L.") CL Carmine L. Software Small-Business (50 or fewer emp.) 3/10/2025 "Review" 4/5 What do you like best about UserWay? Ease of use, ease of implementation Review collected by and hosted on G2.com. What do you dislike about UserWay? Number of features and then nothing more Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Difficulties in implementing the WCAG guidelines Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10928069/official_response/edit) We appreciate your positive comments about the ease of use and implementation of UserWay. We understand your desire for more features and we are continuously working to enhance our platform. Additionally, we are here to assist you in addressing any difficulties with WCAG guidelines. Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/17/2025 "Customer experience" 4/5 What do you like best about UserWay? They were informative and helpful with the tech issues i was having. Review collected by and hosted on G2.com. What do you dislike about UserWay? I dont like having to build a custom trigger to remove the icon Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Keeping u ADA compliant Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10851319/official_response/edit) We're happy to hear that our team provided informative and helpful support for your tech issues. We understand your frustration with the custom trigger and will take your feedback into account as we continue to enhance our platform. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MJ Mark J. Owber Small-Business (50 or fewer emp.) 6/11/2024 "Easy Centralized ADA Compliance from" 4/5 What do you like best about UserWay? Ease of use from a centralized dashboard, able to manage multiple websites, see their status and make corrections easily. Review collected by and hosted on G2.com. What do you dislike about UserWay? Their sales stuff was extremely aggrivating, calling our office multiple times a day despite asking them to stop. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Allows us to identify ADA issues with websites, correct them and allow multiple websites to be easily accessible by people with additional requirements. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9773365/official_response/edit) We apologize for the inconvenience caused by our sales team. We take your feedback seriously and will address this issue to ensure a better experience for our customers. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/8/2024 "Using UserWay to improve website accessibility" 4/5 What do you like best about UserWay? It was very easy to implement and customize. As someone who never dealt with accessibility, it was very straightforward. Review collected by and hosted on G2.com. What do you dislike about UserWay? The billing for scanning an widget was in two separate places, it was a bit confusing. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? It helps our website become accessibility compliant, which is a requirement from some of our customers Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-9977649/official_response/edit) We apologize for any confusion with the billing process. We'll take your feedback into consideration to improve the user experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 8/16/2024 "I was helped by Rodrigo who was very patient and ultimately helped me troubleshoot my issue." 4/5 What do you like best about UserWay? Very simple to integrate into our websites. Review collected by and hosted on G2.com. What do you dislike about UserWay? We had an issue with the widget not showing up within certain pages, but it was ultimately reslolved. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Ensuring that we are making our website accessible for our users. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10015723/official_response/edit) We're glad to hear that Rodrigo provided you with patient and helpful assistance. Thank you for your feedback on the simplicity of integrating UserWay into your websites. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 9/12/2024 "Competent assistance with site configuration" 4/5 What do you like best about UserWay? It takes the majority of the burden when configuring a site for accessibility. Review collected by and hosted on G2.com. What do you dislike about UserWay? The configuration of userway itself can be a bit unintuitive. Review collected by and hosted on G2.com. What problems is UserWay solving and how is that benefiting you? Adding features like TTS and style changing features for users helps us to satisfy user requirements without adding additional work for our developers. Review collected by and hosted on G2.com. Show More Response from Uriel Weisz of UserWay [Editedit](https://www.g2.com/survey_responses/userway-review-10243577/official_response/edit) We're pleased to hear that UserWay has been able to assist in meeting your accessibility needs and reducing the workload for your developers. We'll continue to strive for improvements to make the configuration process more user-friendly. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about UserWay? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about UserWay ](https://www.g2.com/products/userway/discussions/new) GU Guest User • Last activity almost 3 years ago What is UserWay used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-userway-used-for) [ View all Discussions ](https://www.g2.com/products/userway/discuss) ## Pricing Options Pricing provided by UserWay. ### Widget Pro: Small $490.00 Per Year ### Widget Pro: Medium $1,490.00 Per Year ### Widget Pro: Large Contact Us [ View More Pricing Information ](https://www.g2.com/products/userway/pricing) UserWay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_238f36c3b94aefb90338fea72f5ae9dd/accessibe.png "Product Avatar Image") accessiBe 4.7/5(1,570) [ Compare Now ](https://www.g2.com/compare/userway-vs-accessibe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0e94bf562ba17ad68f479c828c8d0829/audioeye.png "Product Avatar Image") AudioEye 4.7/5(239) [ Compare Now ](https://www.g2.com/compare/audioeye-vs-userway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ede50be0d527bc78cd9de0d9779a8f1/equalweb.jpg "Product Avatar Image") EqualWeb 4.6/5(43) [ Compare Now ](https://www.g2.com/compare/equalweb-vs-userway) ##### ##### UserWay Features Monitoring Compliance Monitoring Real-Time Monitoring Dynamic Crawling Reporting Prioritization Page Reports Broken Link Checker Automation Automated Testing Automated Scan Functionality Overlay Engine Individual Page Auditing Quality Assurance Dashboard [ View More Features ](https://www.g2.com/products/userway/features) ## Top-Rated Alternatives [ ![accessiBe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "accessiBe") accessiBe 4.7/5(1,570) ](https://www.g2.com/products/accessibe/reviews) [ ![Silktide](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Silktide") Silktide 4.8/5(283) ](https://www.g2.com/products/silktide/reviews) [ ![AudioEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AudioEye") AudioEye 4.7/5(239) ](https://www.g2.com/products/audioeye/reviews) [ View All Alternatives ](https://www.g2.com/products/userway/competitors/alternatives) ##### Categories on G2 [Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[Digital Governance](https://www.g2.com/categories/digital-governance) [Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[Digital Governance](https://www.g2.com/categories/digital-governance)[Media & Document Accessibility](https://www.g2.com/categories/media-document-accessibility) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Digital Marketing Services in Vancouver](https://www.g2.com/categories/digital-marketing/locations/vancouver-bc-ca)[Which museum management platforms are most trusted by operations teams based on user reviews?](https://www.g2.com/discussions/which-museum-management-platforms-are-most-trusted-by-operations-teams-based-on-user-reviews)[Teamcenter vs Aras Innovator for a manufacturer that needs strong CAD integration and revision control but wants to avoid full Siemens ecosystem lock-in?](https://www.g2.com/discussions/teamcenter-vs-aras-innovator-for-a-manufacturer-that-needs-strong-cad-integration-and-revision-control-but-wants-to-avoid-full-siemens-ecosystem-lock-in) [Best cloud management software for large scale apps](https://www.g2.com/discussions/best-cloud-management-software-for-large-scale-applications)[What 3D modeling app should a Mac user choose for product mockups where portability matters and the work does not require a dedicated workstation?](https://www.g2.com/discussions/what-3d-modeling-app-should-a-mac-user-choose-for-product-mockups-where-portability-matters-and-the-work-does-not-require-a-dedicated-workstation)[Pros and Cons Details](https://www.g2.com/products/userway/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)