--- title: UserWay Reviews meta\_title: 'UserWay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 652 reviews by the users' company size, role or industry to find out how UserWay works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 652 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Web Accessibility url: https://www.g2.com/categories/web-accessibility ---

# UserWay Reviews & Product Details

Visit Website

UserWay, a global leader in web accessibility, is trusted by millions of websites worldwide. Combining AI and human expertise, UserWay helps organizations fix code violations and meet accessibility laws and standards such as the ADA and WCAG 2.2, making digital content accessible to users with disabilities.

* * *

Product Website
UserWay
Seller
[UserWay Inc.](https://www.g2.com/sellers/userway-inc)
Discussions
[UserWay Community](https://www.g2.com/products/userway/discuss)
Languages Supported

Arabic, Bengali, Bulgarian, German, Greek, English, Estonian, Persian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by
shahar amiel

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## Pricing

Pricing provided by UserWay.

### Widget Pro: Small

$490.00

Per Year

[
View More Pricing Information
](https://www.g2.com/products/userway/pricing)

## UserWay Integrations
(3)

What do users say about integrations?

Verified by UserWay

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Squarespace

](https://www.g2.com/products/squarespace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WebSite X5

](https://www.g2.com/products/website-x5/reviews)

Show More

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/18/2024

"works okay but with some limits"

2.5/5

What do you like best about UserWay?

the tools work well and do what they're supposed to do Review collected by and hosted on G2.com.

What do you dislike about UserWay?

no support for staging domains (have to work without activation or have the key reset); no great options for domains with mid-level traffic, jumps from 100K views to 1M at 3x the price Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

disability compliance Review collected by and hosted on G2.com.

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Response from Uriel Weisz of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-9804199/official_response/edit)

Thank you for your feedback! We appreciate your positive comments about the effectiveness of our tools. We understand your concerns about staging domains and pricing options, and we are constantly working to improve and expand our features to better meet the needs of our users.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

EB

Emma B.

Small-Business (50 or fewer emp.)

10/17/2023

"Slight difficult to install"

3/5

What do you like best about UserWay?

It in theory is an easy way to add accessibility to your website. Review collected by and hosted on G2.com.

What do you dislike about UserWay?

It was not a straightforward process, it was pretty confusing on how to add it and I had to reach out to the help chat to figure it out. Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

Making our website accessible. Review collected by and hosted on G2.com.

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Response from Ben Stern of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-8735509/official_response/edit)

Emma,

Thank you for taking the time to leave feedback. We are sorry to hear that you needed assistance with your installation, but glad to hear that our amazing support team was able to get you up and running. We do have many of our installation guides available on our website at https://userway.org/platforms

We look forward to supporting you,

UserWay Team

Validated ReviewerIncentivizedSource: Seller invite

CH

Chase H.

AVP of Digital Marketing

Enterprise (\> 1000 emp.)

9/21/2022

"It has been simple for setup and use, with a couple hiccups along the way"

2.5/5

What do you like best about UserWay?

We like that Userway is easy to install and simple to manage in a single dashboard Review collected by and hosted on G2.com.

What do you dislike about UserWay?

I wish there were more features available within the amount we pay, such as white labeling or custom layouts Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

We are able to meet our current and prospective residents ADA requirements and exceed their expectations on our website. Review collected by and hosted on G2.com.

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Response from Rodrigo Asai of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-7125352/official_response/edit)

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Current UserValidated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/5/2022

"A tool in the compliance toolbox"

2.5/5

What do you like best about UserWay?

A clever implementation of AI to help provide accessibility compliance. Review collected by and hosted on G2.com.

What do you dislike about UserWay?

There is a significant cost overhead which requires an organisation level commitment to investing in accessibility compliance. Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

UserWay provides a reliable tool to help us implement accessibility compliance. Review collected by and hosted on G2.com.

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Response from Rodrigo Asai of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-7464274/official_response/edit)

We are grateful that you took the time out to leave us a review, In case you still have any doubts regarding the prices/cost, and all the functions of the widget, please feel free to contact our support support@userway.org so that we can clarify all the information.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/18/2021

"The checks are helpful"

2.5/5

What do you like best about UserWay?

I like the regular checks and reports that Userway does. Review collected by and hosted on G2.com.

What do you dislike about UserWay?

The embedded app on the site is more of a bandaid. Website designers and developers should really just be doing ADA compliance as they build sites. Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

The site we are using it for doesn't really need it. It is ADA compliant without it, but the client saw someone else's site with it and wanted it. Review collected by and hosted on G2.com.

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Response from Mark Nguyen of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-5134159/official_response/edit)

Due to the complex nature of accessibility, we provide many pathways to help site owners achieve compliance depending on their needs.

Deploying UserWay's AI-Powered Accessibility Widget is a great way to automatically fix accessibility violations as we don’t require you to change your website’s existing code in order to achieve ADA, WCAG 2.1 AA,...compliance, which is a great fit for small and medium business websites.

We also offer manual audits and scans for site's owners/developers/designers who want to resolve the the issue of inaccessible coding practices.

If you have any questions or concerns, please feel free to contact us at support@userway.org

Thank you so much for taking the time to leave us a review.

11/18/2022
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design")
UG

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

11/5/2021

"Easy to install and set up"

2.5/5

What do you like best about UserWay?

I like the idea of making my site and the work it promotes accessible to as broad an audience as possible. And it’s dead easy to set up. Review collected by and hosted on G2.com.

What do you dislike about UserWay?

The design of the icon could be better – the inline edge is a bit fussy. Review collected by and hosted on G2.com.

What problems is UserWay solving and how is that benefiting you?

It’s made me understand that I need to include more writing on the site and not rely so heavily on the images to represent themselves. Review collected by and hosted on G2.com.

Show More

Response from Mark Nguyen of UserWay

[Editedit](https://www.g2.com/survey_responses/userway-review-5101821/official_response/edit)

Thank you so much for your review! I've passed your feedback onto our team for future improvement.

Please be advised we also offer Custom Trigger feature, which enable the users to create their own HTML entity--a button, menu, image or even a single word--that, when clicked, opens the UserWay widget. Please refer to userway.org/tutorials/ct

Please feel free to reach out to us at support@userway.org if you need any further assistance or information.

Validated ReviewerIncentivizedSource: Seller invite

## Questions about UserWay? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about UserWay
](https://www.g2.com/products/userway/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

What is UserWay used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-userway-used-for)

[
View all Discussions
](https://www.g2.com/products/userway/discuss)

## Pricing Options

Pricing provided by UserWay.

### Widget Pro: Small

$490.00

Per Year

### Widget Pro: Medium

$1,490.00

Per Year

### Widget Pro: Large

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/userway/pricing)

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##### 
##### UserWay Features

Monitoring

Compliance Monitoring

Real-Time Monitoring

Dynamic Crawling

Reporting

Prioritization

Page Reports

Broken Link Checker

Automation

Automated Testing

Automated Scan

Functionality

Overlay Engine

Individual Page Auditing

Quality Assurance Dashboard

[
View More Features
](https://www.g2.com/products/userway/features)

## Top-Rated Alternatives

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##### Categories on G2

[Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[Digital Governance](https://www.g2.com/categories/digital-governance)

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