- Submitting ideas, whether they come from my own usage of the product or as feedback from the customers

- Voting for ideas submitted by other colleagues

- Searching for ideas so I don't duplicate them, but instead vote for them Review collected by and hosted on G2.com.

Nothing comes to mind. The tool as it is is super helpful and easy to use. Review collected by and hosted on G2.com.

As someone in a customer facing role, Uservoice helps me easily log feature requests and view other comments regarding the request. Additionally, any internal notes by our product/engineering team are also logged in the request, which helps tremendously in understanding any status changes in the request. Review collected by and hosted on G2.com.

The Chrom extension is okay - at times the email address identification from emails doesn't work and I wish you could view the UV request in a separate window before you actually log the request on behalf a client. Review collected by and hosted on G2.com.

It is super easy to share customer feedback with our product team so they can continue to develop our product to the best of its capabilities! Review collected by and hosted on G2.com.

Sometimes it can be difficult to understand how our product team is digesting the ideas we are sharing, but that is more of an internal issue Review collected by and hosted on G2.com.

We use uservoice to share feedback, insights, ideas and report bugs. The best part about uservoice is that it's handy, easy to use and can be learned by anyone. Review collected by and hosted on G2.com.

Nothing to dislike. Just a suggestion to include more tutorials about getting logged in to uservoice on different browsers and how to add them on bookmark so as everyone can access it with different browsers. Review collected by and hosted on G2.com.

It's really helpful when someone has good feedback on our product and can be used to reach out across the company. Being able to upvote to prioritize each feedback item also helps to get things done! Review collected by and hosted on G2.com.

I honestly do not think there are any downsides to using UserVoice. Review collected by and hosted on G2.com.

It allows an easy to use interface where we can review, analyze, and start implementing customer feedback, improvements, and ideas. I haven't used competitor software but have enjoyed using UserVoice's admin platform. Review collected by and hosted on G2.com.

I wish there were more options for creating screens for ideas/feedback. Review collected by and hosted on G2.com.

We use UserVoice on a daily basis around here to capture what our clients are looking for, what they would like to see us develop next within the platform, and for us as a SaaS Co to extrapolate that data to use. Review collected by and hosted on G2.com.

I havent found anything that I dont like about UserVoice! And we as a company must love it, as we've been using it for years! Review collected by and hosted on G2.com.

I can easily share my idea. I can easily find other people's idea. And I can easily vote on idea. If good ideas are found, collecting votes will be a force for improvement. Review collected by and hosted on G2.com.

It would be nice if UserVoice could automatically merge similar ideas so that the voting is not so dispersed. Review collected by and hosted on G2.com.

Uservoice has been valuable to our company because we get the opportunity to hear the amazing ideas and feedback from our customers. We have a lot of products and features, and Uservoice enables us to hear from our customers directly, poke holes in our experience, find blindspots, and really understand their workflows. Review collected by and hosted on G2.com.

I guess the downsides of its robustness and featureset is that there still is a learning curve to navigate around the product. Over time we get used to it, but it just takes some experience. Review collected by and hosted on G2.com.

It's very user friendly and has a lot of actions you can take Review collected by and hosted on G2.com.

Nothing I dislike so far. It would be nice if we could reply to an admin who responds to a post if their answer is not correct anymore Review collected by and hosted on G2.com.