# Top 10 Crowd Alternatives & Competitors **Average Rating:** 4.9/5 **Total Number of Reviews:** 4 Crowd is not the only option for Enterprise Feedback Management Software. Explore other competing options and alternatives. Enterprise Feedback Management Software is a widely used technology, and many people are seeking reliable, high quality software solutions with system monitoring, device responsiveness, and ai text generation. Other important factors to consider when researching alternatives to Crowd include reliability and ease of use. The best overall Crowd alternative is UserTesting. Other similar apps like Crowd are Agentforce Service (formerly Salesforce Service Cloud), Qualtrics Market Research, HubSpot Service Hub, and LiveAgent. Crowd alternatives can be found in [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) but may also be in [User Research Tools](https://www.g2.com/categories/user-research) or [Help Desk Software](https://www.g2.com/categories/help-desk). ## Best Paid & Free Alternatives to Crowd - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) ## Top 10 Alternatives to Crowd Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Crowd stacks up to the competition, check reviews from current & previous users in industries like Automotive, Hospitality, and Information Technology and Services, and find the best product for your business. ### 1. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Categories in common with Crowd: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs UserTesting](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [UserTesting vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [UserTesting vs LiveAgent](https://www.g2.com/compare/liveagent-vs-usertesting) - [UserTesting vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-usertesting) - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs User Interviews](https://www.g2.com/compare/user-interviews-vs-usertesting) - [UserTesting vs Glassbox](https://www.g2.com/compare/glassbox-vs-usertesting) - [UserTesting vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-usertesting) ### 2. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,358 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-crowd-user-research-feedback-crowd) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs UserTesting](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-usertesting) - [Agentforce Service (formerly Salesforce Service Cloud) vs Qualtrics Market Research](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-qualtrics-market-research) - [Agentforce Service (formerly Salesforce Service Cloud) vs HubSpot Service Hub](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [Agentforce Service (formerly Salesforce Service Cloud) vs Heap by Contentsquare](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-heap-by-contentsquare) - [Agentforce Service (formerly Salesforce Service Cloud) vs AskNicely](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [Agentforce Service (formerly Salesforce Service Cloud) vs User Interviews](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-user-interviews) - [Agentforce Service (formerly Salesforce Service Cloud) vs Glassbox](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Agentforce Service (formerly Salesforce Service Cloud) vs Mouseflow](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) ### 3. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,018 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Categories in common with Crowd: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Crowd vs Qualtrics Market Research](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-qualtrics-market-research) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [Qualtrics Market Research vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-qualtrics-market-research) - [Qualtrics Market Research vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-qualtrics-market-research) - [Qualtrics Market Research vs LiveAgent](https://www.g2.com/compare/liveagent-vs-qualtrics-market-research) - [Qualtrics Market Research vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-qualtrics-market-research) - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [Qualtrics Market Research vs User Interviews](https://www.g2.com/compare/qualtrics-market-research-vs-user-interviews) - [Qualtrics Market Research vs Glassbox](https://www.g2.com/compare/glassbox-vs-qualtrics-market-research) - [Qualtrics Market Research vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-qualtrics-market-research) ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,919 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs HubSpot Service Hub](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-hubspot-service-hub) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs UserTesting](https://www.g2.com/compare/hubspot-service-hub-vs-usertesting) - [HubSpot Service Hub vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hubspot-service-hub) - [HubSpot Service Hub vs Qualtrics Market Research](https://www.g2.com/compare/hubspot-service-hub-vs-qualtrics-market-research) - [HubSpot Service Hub vs LiveAgent](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) - [HubSpot Service Hub vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-hubspot-service-hub) - [HubSpot Service Hub vs AskNicely](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [HubSpot Service Hub vs User Interviews](https://www.g2.com/compare/hubspot-service-hub-vs-user-interviews) - [HubSpot Service Hub vs Glassbox](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [HubSpot Service Hub vs Mouseflow](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) ### 5. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs LiveAgent](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-liveagent) **Compare LiveAgent with other alternatives:** - [LiveAgent vs UserTesting](https://www.g2.com/compare/liveagent-vs-usertesting) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [LiveAgent vs Qualtrics Market Research](https://www.g2.com/compare/liveagent-vs-qualtrics-market-research) - [LiveAgent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-liveagent) - [LiveAgent vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-liveagent) - [LiveAgent vs AskNicely](https://www.g2.com/compare/asknicely-vs-liveagent) - [LiveAgent vs User Interviews](https://www.g2.com/compare/liveagent-vs-user-interviews) - [LiveAgent vs Glassbox](https://www.g2.com/compare/glassbox-vs-liveagent) - [LiveAgent vs Mouseflow](https://www.g2.com/compare/liveagent-vs-mouseflow) ### 6. [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) By Contentsquare **Average Rating:** 4.4/5 **Total Reviews:** 1,097 Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs Heap by Contentsquare](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-heap-by-contentsquare) **Compare Heap by Contentsquare with other alternatives:** - [Heap by Contentsquare vs UserTesting](https://www.g2.com/compare/heap-by-contentsquare-vs-usertesting) - [Heap by Contentsquare vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Qualtrics Market Research](https://www.g2.com/compare/heap-by-contentsquare-vs-qualtrics-market-research) - [Heap by Contentsquare vs HubSpot Service Hub](https://www.g2.com/compare/heap-by-contentsquare-vs-hubspot-service-hub) - [Heap by Contentsquare vs LiveAgent](https://www.g2.com/compare/heap-by-contentsquare-vs-liveagent) - [Heap by Contentsquare vs AskNicely](https://www.g2.com/compare/asknicely-vs-heap-by-contentsquare) - [Heap by Contentsquare vs User Interviews](https://www.g2.com/compare/heap-by-contentsquare-vs-user-interviews) - [Heap by Contentsquare vs Glassbox](https://www.g2.com/compare/glassbox-vs-heap-by-contentsquare) - [Heap by Contentsquare vs Mouseflow](https://www.g2.com/compare/heap-by-contentsquare-vs-mouseflow) ### 7. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs AskNicely](https://www.g2.com/compare/asknicely-vs-crowd-user-research-feedback-crowd) **Compare AskNicely with other alternatives:** - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-asknicely) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs HubSpot Service Hub](https://www.g2.com/compare/asknicely-vs-hubspot-service-hub) - [AskNicely vs LiveAgent](https://www.g2.com/compare/asknicely-vs-liveagent) - [AskNicely vs Heap by Contentsquare](https://www.g2.com/compare/asknicely-vs-heap-by-contentsquare) - [AskNicely vs User Interviews](https://www.g2.com/compare/asknicely-vs-user-interviews) - [AskNicely vs Glassbox](https://www.g2.com/compare/asknicely-vs-glassbox) - [AskNicely vs Mouseflow](https://www.g2.com/compare/asknicely-vs-mouseflow) ### 8. [User Interviews](https://www.g2.com/products/user-interviews/reviews) By UserTesting **Average Rating:** 4.6/5 **Total Reviews:** 1,046 User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful. Categories in common with Crowd: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Crowd vs User Interviews](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-user-interviews) **Compare User Interviews with other alternatives:** - [User Interviews vs UserTesting](https://www.g2.com/compare/user-interviews-vs-usertesting) - [User Interviews vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-user-interviews) - [User Interviews vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-user-interviews) - [User Interviews vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-user-interviews) - [User Interviews vs LiveAgent](https://www.g2.com/compare/liveagent-vs-user-interviews) - [User Interviews vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-user-interviews) - [User Interviews vs AskNicely](https://www.g2.com/compare/asknicely-vs-user-interviews) - [User Interviews vs Glassbox](https://www.g2.com/compare/glassbox-vs-user-interviews) - [User Interviews vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-user-interviews) ### 9. [Glassbox](https://www.g2.com/products/glassbox/reviews) By Glassbox **Average Rating:** 4.9/5 **Total Reviews:** 809 Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs Glassbox](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-glassbox) **Compare Glassbox with other alternatives:** - [Glassbox vs UserTesting](https://www.g2.com/compare/glassbox-vs-usertesting) - [Glassbox vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-glassbox) - [Glassbox vs Qualtrics Market Research](https://www.g2.com/compare/glassbox-vs-qualtrics-market-research) - [Glassbox vs HubSpot Service Hub](https://www.g2.com/compare/glassbox-vs-hubspot-service-hub) - [Glassbox vs LiveAgent](https://www.g2.com/compare/glassbox-vs-liveagent) - [Glassbox vs Heap by Contentsquare](https://www.g2.com/compare/glassbox-vs-heap-by-contentsquare) - [Glassbox vs AskNicely](https://www.g2.com/compare/asknicely-vs-glassbox) - [Glassbox vs User Interviews](https://www.g2.com/compare/glassbox-vs-user-interviews) - [Glassbox vs Mouseflow](https://www.g2.com/compare/glassbox-vs-mouseflow) ### 10. [Mouseflow](https://www.g2.com/products/mouseflow/reviews) By Mouseflow **Average Rating:** 4.6/5 **Total Reviews:** 690 With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. Categories in common with Crowd: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Crowd vs Mouseflow](https://www.g2.com/compare/crowd-user-research-feedback-crowd-vs-mouseflow) **Compare Mouseflow with other alternatives:** - [Mouseflow vs UserTesting](https://www.g2.com/compare/mouseflow-vs-usertesting) - [Mouseflow vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-mouseflow) - [Mouseflow vs Qualtrics Market Research](https://www.g2.com/compare/mouseflow-vs-qualtrics-market-research) - [Mouseflow vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-mouseflow) - [Mouseflow vs LiveAgent](https://www.g2.com/compare/liveagent-vs-mouseflow) - [Mouseflow vs Heap by Contentsquare](https://www.g2.com/compare/heap-by-contentsquare-vs-mouseflow) - [Mouseflow vs AskNicely](https://www.g2.com/compare/asknicely-vs-mouseflow) - [Mouseflow vs User Interviews](https://www.g2.com/compare/mouseflow-vs-user-interviews) - [Mouseflow vs Glassbox](https://www.g2.com/compare/glassbox-vs-mouseflow) ## Explore Articles - [What HR service delivery solutions work best for HR service managers looking to bring structure and accountability to employee inquiries rather than relying on tribal knowledge?](https://www.g2.com/discussions/what-hr-service-delivery-solutions-work-best-for-hr-service-managers-looking-to-bring-structure-and-accountability-to-employee-inquiries-rather-than-relying-on-tribal-knowledge) - [Which food safety management platforms offer the fastest setup without extensive training requirements?](https://www.g2.com/discussions/which-food-safety-management-platforms-offer-the-fastest-setup-without-extensive-training-requirements) - [What release notes management software works best for 50-500 employee organizations in SaaS?](https://www.g2.com/discussions/what-release-notes-management-software-works-best-for-50-500-employee-organizations-in-saas ) - [Zapier vs Make (Integromat) for a non-technical team that wants to build workflow automation bots without involving IT or writing custom code?](https://www.g2.com/discussions/zapier-vs-make-integromat-for-a-non-technical-team-that-wants-to-build-workflow-automation-bots-without-involving-it-or-writing-custom-code) - [Which recruitment platform offers the largest candidate database?](https://www.g2.com/discussions/which-recruitment-platform-offers-the-largest-candidate-database) - [Best platforms for integrating PM with estimating tools](https://www.g2.com/discussions/best-platforms-for-integrating-pm-with-estimating-tools) ## Spotlight Categories - [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) - [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) - [Identity Verification Software](https://www.g2.com/categories/identity-verification)