# Top Free Experience Management Software Check out our list of free Experience Management Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features. If you'd like to see more products and to evaluate additional feature options, compare all [Experience Management Software](https://www.g2.com/categories/experience-management) to ensure you get the right product. ## View Free Experience Management Software G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies). **41** Experience Management Products Available View all [Experience Management Software](https://www.g2.com/categories/experience-management) View all [Experience Management Software](https://www.g2.com/categories/experience-management) ### [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) [By Qualtrics](https://www.g2.com/sellers/qualtrics) [ (3,018)4.4 out of 5 ](https://www.g2.com/products/qualtrics-market-research/reviews#reviews "Read Qualtrics Market Research Reviews") Product Description Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations **Users:** Student, Research Assistant · **Industries:** Higher Education, Education Management · **Market Segment:** 45% Enterprise, 33% Mid-Market ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH QualtricsXM makes building surveys with complex logic simple, the interface is intuitive, and the reporting dashboards give clear, real-time...[Read review](https://www.g2.com/products/qualtrics-market-research/reviews/qualtrics-market-research-review-541637) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM What I like best about Qualtrics Strategy & Research is how comprehensive and flexible the platform is for gathering and interpreting insights. It...[Read review](https://www.g2.com/products/qualtrics-market-research/reviews/qualtrics-market-research-review-11547028) Year Founded 2002 HQ Location Provo, UT Company Website https://www.qualtrics.com Twitter @Qualtrics LinkedIn® Page https://www.linkedin.com/company/314350/ Ownership NASDAQ: XM Phone 800-340-9194 ### [Birdeye](https://www.g2.com/products/birdeye/reviews) [By Birdeye](https://www.g2.com/sellers/birdeye) [ (4,162)4.7 out of 5 ](https://www.g2.com/products/birdeye/reviews#reviews "Read Birdeye Reviews") Product Description Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI cowork **Users:** Owner, Marketing Manager · **Industries:** Hospital & Health Care, Real Estate · **Market Segment:** 47% Small-Business, 34% Mid-Market User SentimentHow are these determined? Reviewers frequently mention the user-friendly interface, the helpful and proactive team, the easy setup process, the ability to reply on multiple platforms, and the seamless customer review integration. Users experienced issues such as missing features like uploading documents and videos to survey responses, lack of notifications for new reviews, the need for a Gmail or Facebook account to leave a review, and occasional glitches. Year Founded 2012 HQ Location Palo Alto, CA Company Website https://www.birdeye.com Twitter @BirdEye\_ LinkedIn® Page https://www.linkedin.com/company/2837064/ [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) ### [QuestionPro](https://www.g2.com/products/questionpro/reviews) [By QuestionPro](https://www.g2.com/sellers/questionpro-e7e208d7-85c1-4b51-8202-7d5f10958265) [ (1,146)4.5 out of 5 ](https://www.g2.com/products/questionpro/reviews#reviews "Read QuestionPro Reviews") Product Description QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful an **Users:** Executive Director, Student · **Industries:** Non-Profit Organization Management, Higher Education · **Market Segment:** 60% Small-Business, 23% Mid-Market ![sunder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sunder S.") SS It is a unique survey platform user friendly design,advanced and real time reporting.One of the best platform converting data into insights in...[Read review](https://www.g2.com/products/questionpro/reviews/questionpro-review-12744541) AD What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different...[Read review](https://www.g2.com/products/questionpro/reviews/questionpro-review-12760895) Year Founded 2005 HQ Location Austin , Texas Company Website https://www.questionpro.com/ Twitter @questionpro LinkedIn® Page https://www.linkedin.com/company/3035857/ ### [UserTesting](https://www.g2.com/products/usertesting/reviews) [By UserTesting](https://www.g2.com/sellers/usertesting) [ (792)4.4 out of 5 ](https://www.g2.com/products/usertesting/reviews#reviews "Read UserTesting Reviews") Product Description UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e **Users:** UX Researcher, Product Designer · **Industries:** Computer Software, Financial Services · **Market Segment:** 41% Enterprise, 37% Mid-Market ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Super helpful at gathering quick customer insights across our product life cycle[Read review](https://www.g2.com/products/usertesting/reviews/usertesting-review-10419997) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC User Testing offers a quck and covenient way to recruit non-users for unmoderated tests from their panel. The size and diversity of the panel...[Read review](https://www.g2.com/products/usertesting/reviews/usertesting-review-10778240) Year Founded 2007 HQ Location San Francisco, CA Company Website https://www.usertesting.com Twitter @usertesting LinkedIn® Page https://www.linkedin.com/company/564709/ ### [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) [By PG Forsta](https://www.g2.com/sellers/pg-forsta) [ (319)4.7 out of 5 ](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews#reviews "Read InMoment Experience Improvement (XI) Platform Reviews") Product Description InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t **Users:** Product Manager, Customer Success Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 47% Small-Business, 39% Mid-Market ![Ramiro H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramiro H.") RH I like the simplicity of the app. Is really Easy to understand and gente reviews from users. Also the live support Is really quick and clear with...[Read review](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews/inmoment-experience-improvement-xi-platform-review-4849305) ![Eduardo D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo D.") ED easy use, very nice reports, clean and pretty interface and the best part: it's free[Read review](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews/inmoment-experience-improvement-xi-platform-review-5118292) HQ Location Salt Lake City, Utah Company Website https://inmoment.com/ LinkedIn® Page https://www.linkedin.com/company/weareinmoment/ ### [Experience.com](https://www.g2.com/products/experience-com/reviews) [By Experience.com](https://www.g2.com/sellers/experience-com) [ (387)4.8 out of 5 ](https://www.g2.com/products/experience-com/reviews#reviews "Read Experience.com Reviews") Product Description Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. T **Users:** Branch Manager, Loan Officer · **Industries:** Financial Services, Real Estate · **Market Segment:** 40% Mid-Market, 31% Small-Business User SentimentHow are these determined? Users frequently mention the ease of setup and use, the platform's SEO capabilities, the quality of customer support, and the benefit of having an all-in-one review platform. Users reported issues with the website analytics not identifying certain specific items, difficulties in transferring initial experience reviews from one company to another, and a lack of customization outside of the templates offered. Year Founded 2015 HQ Location San Ramon, California Company Website https://experience.com/ LinkedIn® Page https://www.linkedin.com/company/7790598/ ### [Alchemer Feedback Platform](https://www.g2.com/products/alchemer-feedback-platform/reviews) [By Alchemer](https://www.g2.com/sellers/alchemer) [ (197)4.5 out of 5 ](https://www.g2.com/products/alchemer-feedback-platform/reviews#reviews "Read Alchemer Feedback Platform Reviews") Product Description Alchemer is a customer feedback management platform that helps organizations collect, analyze, and act on customer and employee insights at scale. Built for businesses of all sizes — from growing star **Industries:** Education Management, Higher Education · **Market Segment:** 37% Mid-Market, 35% Small-Business ![Rodrigo V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo V.") RV SurveyGizmo is a software application built to build surveys and evaluations online. It includes easy-to-set functionality to suit your...[Read review](https://www.g2.com/products/alchemer-feedback-platform/reviews/alchemer-feedback-platform-review-4161497) DB 1. Ease of program set up. 2. Ability to build automated communications to customers so the right people in support, sales, customer...[Read review](https://www.g2.com/products/alchemer-feedback-platform/reviews/alchemer-feedback-platform-review-4935352) HQ Location Louisville, CO Company Website https://www.alchemer.com Twitter @AlchemerHQ LinkedIn® Page https://www.linkedin.com/company/712662/ ### [Custify](https://www.g2.com/products/custify/reviews) [By Custify](https://www.g2.com/sellers/custify) [ (515)4.7 out of 5 ](https://www.g2.com/products/custify/reviews#reviews "Read Custify Reviews") Product Description Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and pow **Users:** Customer Success Manager, Senior Customer Success Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 64% Small-Business, 33% Mid-Market ![Zak B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zak B.") ZB Custify houses so much of our company data from multiple platforms, it tracks and shows us their platform usage and has some amazing automation...[Read review](https://www.g2.com/products/custify/reviews/custify-review-12426759) MW Custify is the first thing I check when I start my day. I use it to glance at account health, product usage, support activity, and renewal dates...[Read review](https://www.g2.com/products/custify/reviews/custify-review-12457048) Year Founded 2017 HQ Location Bucharest, Romania Company Website https://www.custify.com Twitter @CustifySRL LinkedIn® Page https://www.linkedin.com/company/18314355/ ### [Survicate](https://www.g2.com/products/survicate/reviews) [By Survicate](https://www.g2.com/sellers/survicate) [ (213)4.6 out of 5 ](https://www.g2.com/products/survicate/reviews#reviews "Read Survicate Reviews") Product Description Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it thr **Users:** Product Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 46% Small-Business, 42% Mid-Market ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Price - that was the decision maker for us - we do not have a huge number of respondents Integrations - Marketo and Salesforce work great Support...[Read review](https://www.g2.com/products/survicate/reviews/survicate-review-9601261) ![Hàn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hàn P.") HP I really like Survicate's outstanding ease of use and flexible survey customization, which fits perfectly with our daily market research work at...[Read review](https://www.g2.com/products/survicate/reviews/survicate-review-12681643) Year Founded 2013 HQ Location Warsaw, MA Company Website https://survicate.com Twitter @Survicate LinkedIn® Page https://www.linkedin.com/company/3210935/ ### [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) [By SurveySparrow Inc.](https://www.g2.com/sellers/surveysparrow-inc) [ (2,066)4.4 out of 5 ](https://www.g2.com/products/surveysparrow/reviews#reviews "Read SurveySparrow Reviews") Product Description SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it i **Users:** Founder, CEO · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 68% Small-Business, 25% Mid-Market User SentimentHow are these determined? Users like the ease of use, clean interface, conversational survey format, automation features, insightful analytics, and seamless integration with other tools, which make survey creation and feedback collection efficient and engaging. Reviewers mentioned that the advanced features and customization options can feel limited, especially on lower-tier plans, and the reporting capabilities could be more detailed and flexible. Year Founded 2017 HQ Location Palo Alto, California Company Website https://surveysparrow.com/ Twitter @surveysparrow LinkedIn® Page https://www.linkedin.com/company/13253328 ### [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews) [By ClearlyRated](https://www.g2.com/sellers/clearlyrated) [ (126)4.8 out of 5 ](https://www.g2.com/products/clearlyrated/reviews#reviews "Read ClearlyRated Reviews") Product Description Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market le **Users:** Marketing Manager, Marketing Director · **Industries:** Staffing and Recruiting, Accounting · **Market Segment:** 59% Mid-Market, 25% Small-Business ![Jeffrey B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey B.") JB The insight provided by Clearly Rated showed us where and how to improve the customer experience. This improved the retention and referral rate of...[Read review](https://www.g2.com/products/clearlyrated/reviews/clearlyrated-review-1884655) ![Jeff H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff H.") JH I like that we can utilize the results to differentiate ourselves to our clients and to our candidates who are increasingly seeking us out because...[Read review](https://www.g2.com/products/clearlyrated/reviews/clearlyrated-review-1935547) Year Founded 2003 HQ Location Portland, Oregon Company Website https://www.clearlyrated.com/ Twitter @ClearlyRated LinkedIn® Page https://www.linkedin.com/company/18669814/ ### [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) [By Dovetail Research Pty. Ltd.](https://www.g2.com/sellers/dovetail-research-pty-ltd) [ (168)4.5 out of 5 ](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews#reviews "Read Dovetail Reviews") Product Description It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most **Users:** UX Researcher, Senior UX Researcher · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 45% Mid-Market, 27% Small-Business User SentimentHow are these determined? Reviewers frequently mention the tool's ability to quickly summarize and extract common themes from customer feedback, its seamless integration with other tools like Zoom and Google Suite, and its ability to tag videos and create clips for sharing findings with stakeholders. Reviewers mentioned the initial setup of Dovetail being difficult and time-consuming, the challenge of organizing files and projects when multiple teams are using the tool, and the lack of advanced AI tools to automatically understand conversations based on context. Year Founded 2017 HQ Location Sydney, Australia Company Website https://dovetail.com/ Twitter @hidovetail LinkedIn® Page https://au.linkedin.com/company/heydovetail ### [Great Recruiters](https://www.g2.com/products/great-recruiters/reviews) [By Great Recruiters](https://www.g2.com/sellers/great-recruiters) [ (166)4.9 out of 5 ](https://www.g2.com/products/great-recruiters/reviews#reviews "Read Great Recruiters Reviews") Product Description Great Recruiters is a specialized feedback and review platform designed specifically for staffing firms to enhance their recruitment processes and brand reputation. This innovative solution enables or **Users:** Recruiter, Technical Recruiter · **Industries:** Staffing and Recruiting, Hospital & Health Care · **Market Segment:** 48% Mid-Market, 47% Small-Business ![Darrin O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darrin O.") DO It's a complete hands-free and time-free tool, and I receive insightful feedback from my candidates and clients. I really like the referral feature...[Read review](https://www.g2.com/products/great-recruiters/reviews/great-recruiters-review-8115743) Year Founded 2017 HQ Location Troy, Michigan Company Website https://www.greatrecruiters.com Twitter @great\_recruiter LinkedIn® Page http://www.linkedin.com/company/great-recruiters ### [Qwary](https://www.g2.com/products/qwary/reviews) [By Qwary](https://www.g2.com/sellers/qwary) [ (72)4.8 out of 5 ](https://www.g2.com/products/qwary/reviews#reviews "Read Qwary Reviews") Product Description Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. Our solution facilit **Users:** Founder, CEO · **Industries:** Marketing and Advertising, Computer Software · **Market Segment:** 86% Small-Business, 4% Mid-Market ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC signing up was easy but what found easier was getting up to speed and finding information. If we had issues the customer service was on hand[Read review](https://www.g2.com/products/qwary/reviews/qwary-review-4617257) ![KC W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KC W.") KW This is a really user-friendly & versatile survey and questionnaire tool with a clean user interface (UI) and excellent user experience (UX). It...[Read review](https://www.g2.com/products/qwary/reviews/qwary-review-4624165) Year Founded 2021 HQ Location Herndon Company Website https://www.qwary.com Twitter @qwary LinkedIn® Page https://www.linkedin.com/company/qwarysurvey/ ### [Sprig](https://www.g2.com/products/sprig/reviews) [By Sprig](https://www.g2.com/sellers/sprig) [ (106)4.5 out of 5 ](https://www.g2.com/products/sprig/reviews#reviews "Read Sprig Reviews") Product Description Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of **Users:** Product Designer, Product Manager · **Industries:** Computer Software, Information Technology and Services · **Market Segment:** 52% Mid-Market, 32% Enterprise ![Kamaldeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamaldeep S.") KS Automate Survey creation. It enables teams to understand and optimize their products[Read review](https://www.g2.com/products/sprig/reviews/sprig-review-9652620) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly...[Read review](https://www.g2.com/products/sprig/reviews/sprig-review-9810869) Year Founded 2019 HQ Location San Francisco, California Company Website https://www.sprig.com Twitter @Sprig LinkedIn® Page https://www.linkedin.com/company/18717471 [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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