UserTesting Reviews & Product Details

UserTesting’s Human Insight Platform enables companies to see, hear and talk to their customers as they engage with products, apps and messaging. Half of the world’s top 100 brands partner with UserTesting to make more informed decisions based on customer feedback.

With UserTesting, you get highly actionable qualitative insights in hours - not days or weeks - as your target customers 'think out loud' in recorded video sessions while they answer questions that you submit beforehand.

You can also schedule live conversations to probe deeper on topics or allow for more flexible conversations.

Setting up tests yourself is remarkably fast and easy and doesn’t require any special research training. In a matter of minutes, you can be ready to evaluate anything from a new webpage, competitor sites, apps, marketing concepts, prototypes, in-store customer experiences, etc. Or you can have UserTesting run your entire project for you, from study design to collecting data, analyzing videos, reporting, and communicating findings.

We've also designed a new application for product managers called Product Insight. Now product managers can make faster decisions with higher confidence based on customer insights they can collect themselves. No more project delays!