Usersdot Reviews & Product Details

Usersdot is a SaaS platform with AI Agents, founded in 2020 to help brands thrive in today’s dynamic commerce landscape. Usersdot empowers brand teams with autonomous intelligence to make smarter, faster decisions and drive sustained growth. We accelerate brand growth through autonomous AI Agents, Dot Insights and Dot Assist, built to analyze market trends, understand shopper insights, monitor competitors, optimize retail media, and deliver 24/7 personalized answers to every customer inquiry. Empowering brand teams to sell more, boost ROI, save time, and act faster with AI-based insights. Dot Insights, our AI Insight Agent, analyzes market trends, understands shopper behavior, monitors competitors and digital shelves, and optimizes retailer media strategies. This autonomous agent continuously delivers actionable insights that drive growth and sharpen your competitive edge. On the other side, Dot Assist, our AI Customer Agent, instantly learns each brand’s tone, store operations, and products to deliver 24/7 personalized answers to every customer inquiry. Dot responds with speed and accuracy, boosting satisfaction and increasing conversion rates. Today, we monitor millions of products across 300+ retailer websites and mobile apps in over 20 countries, helping more than 2,000 brands stay ahead in an ever-evolving market. Trusted by industry leaders like L'Oréal, Henkel, Reckitt, Mavi, Adidas, Skechers, Haleon, Beiersdorf, Kiko Milano, Yves Rocher, The Purest Solutions, Groupe SEB, Estée Lauder, Eczacıbaşı, Kahve Dünyası, Pandora, Penti, Vestel, Flormar, Philips, Altınyıldız Classics and more. We love working together with our partners to shape the future of intelligent decision-making. At Usersdot, we are open we are partner-obsessed we are innovators we are experts we are doers. We love data and we are here to turn it into your competitive edge. Our mission is to empower every brand team with AI Agents and support transforming decision-making across industries. Following our Series A investment in 2021, Usersdot reached an $11 million valuation in 2023, with Arya Ventures leading the investment round alongside notable investors Nuwa Capital and ÜNLÜ & Co. Usersdot isn’t just a platform, it’s your all-in-one AI Agents built for smarter, faster brand growth.

Seller

Usersdot

Languages Supported

English, Turkish

Overview by

Marketing Usersdot

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Usersdot Media

In the ever-evolving e-commerce landscape, where opportunities are limitless, businesses need intelligent tools to stay ahead. This is where Dot Insights and Dot Assist come into play, two powerful solutions designed to drive growth strategies, making them the ultimate work companions across all ...

Acts like your always-on market analyst — analyzing market trends, understanding shopper insights, monitoring competitors, and optimizing retailer media for smarter, faster growth.

Acts like your always-on customer assistant—learning your products, brand tone, and operations, then delivering 24/7 personalized answers to every inquiry, boosting satisfaction and driving sales.

Ask anything to your AI Agent! Understand your shoppers' concerns, motivations, and feedback. Get a tailored brand strategy for profitable growth, in seconds.

Dot Assist helps global brands across industries improve customer service by reducing response times, automating inquiries, and increasing operational efficiency. Businesses in fashion, cosmetics, and healthcare have achieved faster response rates, saving employee workdays and improving customer ...

Usersdot Demo - How Our Partners Scaled with Dot Insights?

Top brands across industries have scaled their businesses with our AI solutions, achieving better marketing performance, enhanced customer engagement, and greater operational efficiency. Our AI co-mates empower brands to grow faster, make smarter decisions, and maximize their impact in a competit...

Usersdot Reviews (24)

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Kerim Alper U.

Strategy Consultant

Small-Business (50 or fewer emp.)

7/11/2025

"Launch visuals and communications"

5/5

What do you like best about Usersdot?

Work with AI Agent for our launch visuals and communication. This enabled us to both increase our visibility and achieve excellent business results. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

There’s a short learning phase at the start and then it becomes a real accelerator. Review collected by and hosted on G2.com.

Cihan B.

Head of Insights & Marketing Analytics

Mid-Market (51-1000 emp.)

7/29/2025

"Lower-Funnel deep-down customer insights"

5/5

What do you like best about Usersdot?

Usersdot provides quite detailed and valid data on customer experience, consumer journey, brand and product rating and reviews, share of shelf analysis. Especially stock analysis provides tactical scope for brand managers. Insight modules let researchers understand what customers really look for. It has a very user friendly dashboard. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

I do not have anything to say about Userdots in a negative way Review collected by and hosted on G2.com.

Beste G.

Data Analyst & Technical Specialist

Mid-Market (51-1000 emp.)

8/5/2025

"I access highly valuable data for consumer insights and competitor analysis through Usersdot."

5/5

What do you like best about Usersdot?

This panel is highly useful in many areas such as shelf analysis, price tracking, and frequently asked competitor questions, which can lead the company's marketing strategies, and we actively use it with great enthusiasm. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

I think we have a quota issue. I wish we had unlimited access so we could expand the analyses even further :) Review collected by and hosted on G2.com.

Baran T.

Junior Product Manager

Mid-Market (51-1000 emp.)

7/29/2025

"Smarter Decisions Made Simple with Usersdot"

5/5

What do you like best about Usersdot?

I appreciate how it combines feedback, data, and reports in one platform, saving time and effort. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

No dislikes so far, it’s been a smooth experience overall. Review collected by and hosted on G2.com.

Umur T.

E-Commerce Channel Sales Manager

Mid-Market (51-1000 emp.)

7/29/2025

"Usersdot provides data-driven insights to help understand consumer expectations"

5/5

What do you like best about Usersdot?

Tracking search investments on digital shelfs provides a fast and data-driven way to understand how products are resonating with consumers, monitor evolving trends, and uncover actionable opportunities — all through a seamless and insight-rich experience. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

By transforming the data derived from reports into actionable insights, we can draw attention to potential areas for growth and improvement. Review collected by and hosted on G2.com.

Asli S.

Ceo

Small-Business (50 or fewer emp.)

7/11/2025

"İt would be compeletely different without them. İt helped my company grow faster in many ways."

5/5

What do you like best about Usersdot?

- understanding the algrotithm so that we would have awareness, sales and profit.

- also they helped and enlightned us about the categories, the needs of the customers, thr opportunities. Thats why we have a parfume line now.

- lastly they helped us to analyse the compititers and the thirds party actions. That would also Ashley Joy very updated Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

İt would be great to have meetings every day :) Review collected by and hosted on G2.com.

Esen B.

Senior E-Commerce and E-Businnes Development Manager

Enterprise (> 1000 emp.)

3/3/2025

"Exceptional Service and Innovation – Usersdot Delivers Beyond Expectations"

5/5

What do you like best about Usersdot?

Usersdot is a company that truly stands out with its professionalism, innovation, and customer-centric approach. Their team is highly knowledgeable and always ready to go the extra mile to provide top-notch solutions. The level of expertise and attention to detail they bring to their work is remarkable.

Whether it's their cutting-edge technology, seamless user experience, or outstanding support, Usersdot consistently exceeds expectations. Their dedication to quality and continuous improvement makes them a reliable and forward-thinking partner. Highly recommended for anyone looking for excellence and innovation in the digital space! Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

We haven’t experienced any negative issues at all.

Everything has been smooth and efficient. A huge thank you to the entire team! Review collected by and hosted on G2.com.

Erdal M.

E-Commerce Key Account Manager

Enterprise (> 1000 emp.)

5/2/2025

"Improve Digital Shelf-share score"

5/5

What do you like best about Usersdot?

The aspect I appreciate most about Usersdot is its continuous improvement over the years. The platform evolves consistently, ensuring that it stays aligned with our changing needs and market demands. Having a solution that keeps enhancing its capabilities provides long-term value and reliability. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

While Usersdot has been beneficial, there is room for improvement in enhancing existing solutions alongside the introduction of new products. Review collected by and hosted on G2.com.

What problems is Usersdot solving and how is that benefiting you?

Usersdot enables us to access crucial data that supports our strategic actions. We rely on the platform to obtain various datasets that guide our decisions and improve the effectiveness of our initiatives. Whenever we require multiple data sources for analysis, Usersdot becomes our go-to solution, ensuring we have the insights needed to take informed actions. Review collected by and hosted on G2.com.

cansu s.

Senior E-commerce Specialist

Small-Business (50 or fewer emp.)

2/25/2025

"Reliable data and actionable insights improved our customer satisfaction and strategy'"

5/5

What do you like best about Usersdot?

What we appreciate most about Usersdot is its ability to provide reliable, data-driven analyses that guide us in making the right strategic decisions. The platform offers clear, actionable insights that help shape our strategies and ensure we take the most effective actions. Having a dependable tool for market and product performance tracking has been invaluable to our team. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

While our overall experience has been positive, there is room for improvement in the pricing and promotion module. When loyalty card discounts are applied, the reflected prices do not always show the discounted rates, making it appear as if there is no promotion. Incorporating these card-specific discounts into the pricing display would make the tool even more accurate and comprehensive. Review collected by and hosted on G2.com.

What problems is Usersdot solving and how is that benefiting you?

Usersdot’s Dot Assist enables us to respond to 24/7 customer inquiries swiftly, significantly reducing our workload and improving customer satisfaction. Additionally, Dot Assist helps us track product prices across various platforms, allowing us to understand our market positioning better.

By providing reliable data on category and product-level performance, Usersdot empowers us to make informed decisions that strengthen our market strategies and boost operational efficiency. Review collected by and hosted on G2.com.

Mine K.

e-Shopper & Content Executive

Small-Business (50 or fewer emp.)

2/24/2025

"‘’User-friendly interface and actionable insights boosted our sales performance""

5/5

What do you like best about Usersdot?

The best part about Usersdot is its user-friendly interface that makes accessing information quick and easy. We can find answers to all our questions through a single platform without needing separate media or research tools. This convenience allows us to analyze competitors' actions and reviews instantly, without waiting for feedback. The platform’s comprehensive analysis capabilities provide actionable insights that help us refine our content, answer potential customer questions, and ultimately improve purchase decisions. Review collected by and hosted on G2.com.

What do you dislike about Usersdot?

So far, we’ve had a positive experience working with Usersdot. Solution-oriented support team quickly addresses any issues we encounter. Review collected by and hosted on G2.com.

What problems is Usersdot solving and how is that benefiting you?

Usersdot enables us to quickly monitor competitor activities and customer feedback, which is crucial for staying competitive. As someone responsible for content, I can use the insights provided to update product information and reduce potential customer uncertainties during the purchase journey. By answering user questions directly through our product content, we’ve enhanced customer experience and improved conversion rates. Additionally, Usersdot’s data-driven analysis helps us understand various consumer segments—whether they’ve purchased, are close to purchasing, or are simply engaged with the brand—allowing us to boost sales and develop targeted strategies. Review collected by and hosted on G2.com.