--- title: Userpilot Reviews meta\_title: 'Userpilot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1009 reviews by the users' company size, role or industry to find out how Userpilot works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1009 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# Userpilot Reviews & Product Details

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Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. NEW: Session Replay: Learn how users navigate your product, find bugs, and spot friction points by watching their sessions. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

* * *

Product Website
Userpilot
Seller
[Userpilot](https://www.g2.com/sellers/userpilot)
Discussions
[Userpilot Community](https://www.g2.com/products/userpilot/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Yazan Sehwail

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## Pricing

Pricing provided by Userpilot.

### Starter

Starting at $249.00

[
View More Pricing Information
](https://www.g2.com/products/userpilot/pricing)

## Userpilot Integrations
(25)

What do users say about integrations?

Verified by Userpilot

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Amplitude Analytics

](https://www.g2.com/products/amplitude-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Asana for G Suite

](https://www.g2.com/products/asana-for-g-suite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

cplace

](https://www.g2.com/products/cplace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Data Studio

](https://www.g2.com/products/data-studio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

DriverHub

](https://www.g2.com/products/driverhub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Content Hub

](https://www.g2.com/products/hubspot-content-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Data Hub

](https://www.g2.com/products/hubspot-data-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Service Hub

](https://www.g2.com/products/hubspot-service-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Internal

](https://www.g2.com/products/internal/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Power BI

](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Mixpanel

](https://www.g2.com/products/mixpanel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Netsapiens Snap

](https://www.g2.com/products/netsapiens-snap/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Segment Tools

](https://www.g2.com/products/segment-tools/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Swapcard

](https://www.g2.com/products/swapcard/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

VETTX

](https://www.g2.com/products/vettx/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Vivantio

](https://www.g2.com/products/vivantio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoho Desk

](https://www.g2.com/products/zoho-desk/reviews)

Show More

 ![Corinne O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corinne O.")
CO

Corinne O.

Product Marketing Manager

Small-Business (50 or fewer emp.)

8/6/2026

"Great for product marketing teams"

4/5

What do you like best about Userpilot?

I can build and launch in-app flows, tooltips, and modals myself without pulling in engineering every time. That's the biggest thing for me. Got up and running on flow creation in an afternoon. It's also handy for tying button clicks and other actions back to real tracked events, so we're not just guessing how people use our onboarding. Support has been solid too, our CSM is quick and knows the platform inside and out. And the new MCP integration for pulling in-app analytics directly has honestly been one of the best updates they've shipped. It gives us visibility into which accounts are engaging that we just didn't have before. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

Analytics are good but not great. Reporting and segmentation feel limited, hard to slice data the way I want, but that's only based on the data we have available to us from our app. Looking forward to the MCP filling that gap. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

We were not able to freely push in-app guidance outside of our release cycles. Userpilot gives me the ability to do that as a product marketer. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Joanne R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanne R.")
JR

Joanne R.

Product Marketing Specialist

Human Resources

Mid-Market (51-1000 emp.)

12/8/2025

"An intuitive, flexible, and highly customizable solution"

4/5

What do you like best about Userpilot?

Userpilot is an easy-to-use solution and flexible enough to create experiences tailored to our branding and different targets. We use it to design personalized onboarding flows, deliver in-app communications during launches, conduct surveys, and measure satisfaction via NPS.

Behavioral data also allows us to better understand usage, identify friction points, and adapt our journeys. The connection with HubSpot is particularly useful for transmitting engagement information to our sales teams and improving account tracking. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

The analytical capabilities could be enhanced by allowing for more cross-referencing of criteria and variables. This would facilitate the creation of more refined segmentations and the analysis of behaviors according to profiles, usage, and level of engagement.

It would also be interesting to extend the data retention period, currently limited to three years, in order to have a more complete history and better track long-term developments. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

I use Userpilot to understand user behavior and measure feature adoption. It allows our product team to manage the app without IT and offers customization options for modals to match our aesthetics. Review collected by and hosted on G2.com.

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8/5/2026
Validated ReviewerSource: OrganicAI Translated

 ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad")
UT

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

8/4/2026

"Easy to Use with Great Engagement Features and Proactive CSM Support"

4/5

What do you like best about Userpilot?

It’s easy to use, and I’m a fan of the feedback and engagement features. Overall, it works well for us. On top of that, we have access to a CSM who reaches out regularly and helps us when we need it. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

I don’t use their analytics feature because we already have a separate platform to track user behavior. Also, when I click on Analytics, it’s just a blank screen that says “select a metric to start.” It would be helpful if it automatically generated a report so I could see an example of how Userpilot analytics could be used, or whether it might be better than what I’m currently using. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

We use Userpilot for a few different use cases. For onboarding, we’re able to help new users navigate the app and learn it more easily. For product announcements, it helps us better socialize what we’re releasing. And for our help center, we use Userpilot to surface our KB articles, provide access to support, and share other helpful content. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/28/2024

"Powerful User Insights, Needs Better Export Tools"

3.5/5

What do you like best about Userpilot?

I like how Userpilot easily connects with our platform and understands who our users and customers are. It allows us to segment and measure them effectively, avoiding the need to manually transfer data and keeping it always up to date. Their customer service is also nice, making interactions smooth and helpful. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

Exporting and measuring data could be better. For example, we look at CSAT every month with a survey, specifically we measure the average CSAT, and our flow is the following: going to the survey, selecting the time frame, clicking export, going to my email inbox, clicking their link, which downloads a CSV file, then going to Google Drive, uploading the file there, converting to Google Sheets, and finally entering the Sheets file just to calculate the average CSAT. It could be just a functionality in their webpage, along with more analytical functionality in surveys. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

I use Userpilot to measure platform activity and customer engagement, avoid manual data transfer, and interact with customers easily. It allows segmenting and automatically updating user data. Review collected by and hosted on G2.com.

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3/11/2026
Current UserValidated ReviewerSource: Organic

ML

Martin L.

Small-Business (50 or fewer emp.)

4/24/2026

"Versatile Tool with Excellent Support"

4/5

What do you like best about Userpilot?

I like the versatility of Userpilot; it basically allows me to do almost everything I can think of. The customer success team is great, helping me imagine what's possible and always being there to assist. I have never been blocked for long on any issue because our Userpilot contact is always ready to help, both by email and through weekly meetings. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

The integration phase was a bit difficult, and the initial setup required some dev efforts and did not work the first time. The editor could also be slightly improved. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot lets me control in-app modals and notifications without needing dev help, solving the problem of hardcoded dev, long waits, and inflexibility. It helps drive tool adoption and retention and allows us to collect NPS easily. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Abdurrahman I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdurrahman I.")
AI

Abdurrahman I.

Mid-Market (51-1000 emp.)

3/2/2026

"Effortless Onboarding with Powerful Customization"

4/5

What do you like best about Userpilot?

I like how Userpilot simplifies onboarding and user engagement, making it easy to use and flexible. It's had a measurable impact on activation rates. I also appreciate the ability to maintain brand consistency by customizing colors, fonts, and layout, making onboarding elements feel like a natural extension of the product. The no-code onboarding capabilities, advanced segmentation, and analytics made Userpilot the right choice for my team. Setting up required minimal technical help, and I could create most flows and tooltips using the no-code editor, which saved developers time. The integrations with tools across marketing, analytics, and customer success make it easy to deliver personalized, context-aware in-app guidance. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

The resource center feature works well, but offering more layout and customization flexibility would allow my team to tailor it even more to their brand and user needs. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot helps me reduce support tickets by guiding users proactively, answers common questions, simplifies onboarding, and boosts engagement. It’s flexible, easy to use, and customizable, maintaining brand consistency. Its integrations deliver personalized in-app guidance, and the no-code setup saves developer time. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Organic

 ![Safiyya I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Safiyya I.")
SI

Safiyya I.

Mid-Market (51-1000 emp.)

2/20/2026

"Elevates User Experience with Customization"

4/5

What do you like best about Userpilot?

I appreciate how Userpilot helps me collect in-app feedback and conduct NPS surveys, which are essential for understanding user satisfaction and identifying friction points in the product experience. I value the ability to personalize messaging through segmentation and behavioral targeting, ensuring users see content relevant to their role and usage. What stands out to me the most is the level of customization available; I can match in-app experiences to our brand style, making them feel native rather than intrusive. Userpilot also empowered our product and customer success teams to implement onboarding flows independently, without relying on engineering, which I find incredibly beneficial. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

I would like to see more flexible pricing tiers for scaling startups to make it more accessible as usage grows. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot helps me collect in-app feedback and NPS surveys, understanding user satisfaction and friction points. It solves generic user experiences by using segmentation and behavioral targeting, allowing me to personalize messaging so users see content relevant to their role usage. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Organic

 ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
AH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

2/18/2026

"Intuitive In-App Guidance with Minimal Learning Curve"

4/5

What do you like best about Userpilot?

I like the ease of navigation with Userpilot and how it reduces the need for extensive trainings as we are able to set up tool tips and videos. I appreciate that we're finally able to get more feedback on NPS scores because the survey appears in-app, making it easier and more effective than sending unanswered emails. It's great that we can track which products our clients use most or least, which helps in the product roadmap. I enjoy using in-system announcements through banners, which are our favorite mode of communication to all our clients at Workpay. We use Userpilot on a weekly basis to check on product usage and send out announcements to our clients. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

Some in app tool tips may break at some point if not set correctly. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot helps us track product usage, aids in product roadmap decisions, and gets better NPS feedback with in-app surveys. It's easy to navigate, and use once you understand all the element placements. Banners and modals are our favorite features for announcements and lauching new features to our Workpay clients. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Zarkamaxkano5 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zarkamaxkano5 .")
Z

Zarkamaxkano5 .

2/19/2026

"Flexible Onboarding with User-Friendly Setup"

4/5

What do you like best about Userpilot?

I use Userpilot because it allows me to build onboarding flows without relying heavily on development. It helps me reduce churn by improving the overall user experience. I like that Userpilot offers a lot of flexibility in customizing the design of flows to match our branding. I can adjust how flows appear, like choosing between subtle tooltips and larger modals, which helps avoid overwhelming users. I also find the platform's interface to be structured in a way that makes it easy to navigate during setup. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

I would like to see more built-in A/B testing features for onboarding flows. Also, having more detailed debugging tools when flows don’t trigger as expected would make troubleshooting easier, especially for complex segmentation rules. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

I use Userpilot to build onboarding flows without heavy reliance on development, it helps reduce churn by improving user experience. Customizable flow design avoids overwhelming users, matching our branding. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Organic

 ![Ayushi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayushi C.")
AC

Ayushi C.

1/27/2026

"User-Friendly Onboarding with Customization and Insights"

4/5

What do you like best about Userpilot?

I find Userpilot to be a great tool for user onboarding and engagement. It’s easy to use and highly customizable, which helps create smooth in-app experiences. I really appreciate the no-code setup that allows creating personalized in-app experiences without technical complexity. The system is flexible and the user insights are clear, which makes it simple to improve onboarding and user engagement quickly. The insights and analytics are very useful for understanding user behavior. Integrating Userpilot with other tools like product analytics platforms, CRM tools, and customer support software helps create a more complete view of user behavior and improves how we onboard, engage, and support users across the product. The initial setup was fairly straightforward, and the support through documentation and customer service has been solid, making the platform reliable and effective. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

Some advanced features have a learning curve, and the analytics could be more detailed. A few more templates and improved guidance for complex use cases would make it even better. One area that could be improved is advanced analytics. More granular event tracking and clearer funnel visualizations would make it easier to understand user behavior in depth. Adding more customization options for reports and the ability to compare different onboarding flows would also be valuable. For advanced features, more step-by-step guidance, in-product tips, and ready-made templates for complex use cases would help users adopt these features faster and get more value from the platform. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot solves poor user onboarding and low engagement, guiding users step-by-step. It's easy to use without developer help, highly customizable, and provides insights to improve user experience and product adoption. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Userpilot? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Userpilot
](https://www.g2.com/products/userpilot/discussions/new)

GU

Guest User
•
Last activity 2 months ago

What is Userpilot used for?

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-userpilot-used-for)

[
View all Discussions
](https://www.g2.com/products/userpilot/discuss)

## Pricing Options

Pricing provided by Userpilot.

### Starter

Starting at $249.00

### Growth

Starting at $799.00

Per Month

### Enterprise

Contact Us

Per Month

[
View More Pricing Information
](https://www.g2.com/products/userpilot/pricing)

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##### 
##### Userpilot Features

User Analysis

Survey Implementation

Data Analysis

User Support

User Segmentation

Multi-Language Support

Behavior-responsive Messaging

Walkthrough Type

Audio-visual Walkthroughs

Text Bubble Walkthroughs

Product Analytics

Account-Level Analytics

User-Level Analytics

Segmentation

[
View More Features
](https://www.g2.com/products/userpilot/features)

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##### Categories on G2

[Survey](https://www.g2.com/categories/survey)[Product Analytics](https://www.g2.com/categories/product-analytics)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)

[Survey](https://www.g2.com/categories/survey)[Product Analytics](https://www.g2.com/categories/product-analytics)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)[Session Replay](https://www.g2.com/categories/session-replay)

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