---
title: Userlytics Reviews
meta_title: 'Userlytics Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 189 reviews by the users' company size, role or industry
  to find out how Userlytics works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 189
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Userlytics Reviews
**Vendor:** Userlytics  
**Category:** [User Research Tools](https://www.g2.com/categories/user-research)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 189
## About Userlytics
Userlytics is a comprehensive user experience research platform designed to assist businesses and agencies in enhancing the user and customer experience across websites, applications, and prototypes. Established in 2009, Userlytics has cultivated a global participant pool of over 2 million panelists, enabling organizations to conduct both moderated and unmoderated usability studies tailored to their specific needs. This platform is particularly beneficial for those seeking to gather actionable insights into user behavior and preferences. Targeted primarily at enterprises and agencies, Userlytics serves a diverse audience that spans various industries. Its scalable pricing model allows organizations to engage as many or as few participants as necessary, making it adaptable for projects of any size. This flexibility is crucial for businesses looking to optimize their digital interfaces and ensure they meet user expectations effectively. Userlytics is particularly useful for product managers, UX designers, and marketing teams who are focused on refining their offerings based on real user feedback. One of the standout features of Userlytics is its ability to facilitate both moderated and unmoderated usability testing. This means that users can choose to observe participants in real-time or gather insights from recorded sessions, depending on their research objectives. To accelerate this research process, Userlytics integrates powerful artificial intelligence capabilities, including AI Annotations and comprehensive AI UX Analysis, which help teams rapidly extract meaningful patterns and insights from qualitative data. Furthermore, the platform is actively expanding its innovative toolkit, with synthetic personas and AI-moderated interviews coming soon. The platform’s extensive global panel allows for diverse demographic representation, ensuring that the feedback collected is relevant and comprehensive. Additionally, Userlytics offers optional professional services, including access to senior UX consultants based in Europe and the U.S., who can provide expert guidance and support throughout the research process. A key differentiator of Userlytics is its proprietary ULX Score, a benchmarking tool that evaluates multiple dimensions of user experience, including Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity, and Appearance. This holistic approach to measuring user experience provides clients with a 360-degree view of their product&#39;s strengths and weaknesses, enabling them to make informed decisions based on empirical data. By leveraging these insights, organizations can enhance their digital products, ultimately leading to improved user satisfaction and engagement. Overall, Userlytics stands out in the user experience research category by combining a robust participant network, flexible testing options, and expert consultancy services. This platform empowers organizations to gain valuable insights into user behavior, helping them to create more effective and user-friendly digital experiences.



## Userlytics Pros & Cons
**What users like:**

- Users find Userlytics to be **very easy to use** , streamlining their testing processes and integrating seamlessly with other tools. (14 reviews)
- Users value the **prompt and helpful customer support** from Userlytics, enhancing their overall experience with the tool. (12 reviews)
- Users love the **easy setup** of Userlytics, enabling quick feedback and streamlined UX research processes. (12 reviews)
- Users appreciate the **helpful support** from Userlytics, enhancing their overall experience with quick insights and assistance. (8 reviews)
- Users value the **setup ease** of Userlytics, appreciating its straightforward process and user-friendly interface for beginners. (7 reviews)
- Users appreciate the **implementation ease** of Userlytics, making the onboarding and usage experience straightforward and efficient. (6 reviews)
- Insights (6 reviews)
- Research Efficiency (5 reviews)
- Speed (5 reviews)
- Survey Management (5 reviews)

**What users dislike:**

- Users find the **usability and interface design of Userlytics poor** , making tasks cumbersome and navigation confusing. (5 reviews)
- Users criticize Userlytics for its **not user-friendly** interface, describing it as outdated, confusing, and cumbersome to navigate. (4 reviews)
- Users criticize the **poor UI design** of Userlytics, finding it cumbersome, outdated, and confusing to navigate. (4 reviews)
- Users find the **slow processes** of Userlytics frustrating, hindering ease of use and overall efficiency. (4 reviews)
- Users face **insufficient information** due to language options and underdeveloped analytics features, complicating their overall experience. (3 reviews)
- Users experience significant **navigation difficulties** in Userlytics, citing a confusing, outdated, and cumbersome interface. (3 reviews)
- Not Intuitive (3 reviews)
- Poor UI (3 reviews)
- Poor Usability Design (3 reviews)
- Users find the **UX improvements necessary** due to frustrating processes and unclear UI hindering productivity. (3 reviews)

## Userlytics Reviews
  ### 1. Easy Setup and Responsive Support, But Needs Transcription Enhancements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon C.

**Reviewed Date:** December 02, 2025

**What do you like best about Userlytics?**

I enjoy using Userlytics for its easy-to-use platform which allows me to recruit participants and record sessions effortlessly. The ease and functionality of the platform significantly streamline the research process, allowing for both unmoderated and moderated testing. I also appreciate Userlytics' responsive and friendly operations team and support staff. Their promptness in addressing issues is impressive, as I experienced when they efficiently edited a video to blur parts of my screen, ensuring the privacy of sensitive information. This was accomplished within two to three hours, making the video ready for public sharing. The combination of the platform's usability and the team's responsiveness makes the overall experience with Userlytics very delightful and efficient. Additionally, the setup process for Userlytics was quick and straightforward, aided by customer support every step of the way, which made it very easy to get up and running with our first studies.

**What do you dislike about Userlytics?**

I find the ability to identify who is speaking during the transcription process challenging to distinguish between my speech and that of the participants or clients. This deficiency makes it a bit tricky to review and analyze conversations effectively.

**What problems is Userlytics solving and how is that benefiting you?**

I use Userlytics primarily for recruiting to conduct unmoderated and moderated user research, record insights, share screens, and set up metrics, streamlining our research process and consolidating tools for quick studies.

**Official Response from Victoria Pinto:**

> Hi Brandon,

Thank you for your feedback! We are pleased to hear that our platform’s ease of use and our team's responsive support—especially regarding your video privacy needs—have added value to your research process. We also appreciate your specific feedback on transcription speaker identification; we have shared this with our product team to help us improve our analysis tools. 

We look forward to supporting your future studies!

  ### 2. Exceptional Reach and Insightful Analysis, Needs UI Modernization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arizona R.

**Reviewed Date:** November 20, 2025

**What do you like best about Userlytics?**

I really like Userlytics for multiple reasons. The platform has an impressive global participant pool that covers over 135 countries, which is crucial for conducting diverse research. Its AI-powered qualitative analysis tools are also a standout feature, as they allow for deeper insights from user data. Userlytics offers unlimited team access without any extra costs, promoting a more democratic research process by enabling collaboration across the entire team. The professional UX Consulting services offered are invaluable for efficiently planning and moderating tests, as well as analyzing results. Another great aspect is Userlytics' integration with popular design tools like Figma and AdobeXD, which streamlines the workflow significantly. I also find the customization options especially useful; being able to create custom screeners to target specific user groups, along with the flexibility to conduct various types of tests like card sorting and usability testing, greatly enhances the research process. Moreover, Userlytics is exceptional for remote usability tests, as it provides video and screen recordings for thorough behavior analysis, and the responsive customer support is commendable. The setup process is fairly straightforward, with clear steps and a user-friendly interface that is easy to navigate even for beginners.

**What do you dislike about Userlytics?**

I dislike the usability and interface design of Userlytics, which some users find cumbersome, non-intuitive, and slow. Moreover, the interface could be modernized, as it is described by some as dated or clunky. A visually clear design with intuitive navigation would significantly enhance the user experience, especially for those new to the platform.

**What problems is Userlytics solving and how is that benefiting you?**

I use Userlytics to eliminate internal bias by integrating actual user feedback into product development, leveraging a global participant pool for diverse insights, and its AI-driven analysis tools to enhance research depth.

**Official Response from Victoria Pinto:**

> Hi,
Thank you for taking the time to write such a detailed review. We are very glad to hear that you are finding value in our global participant pool, our AI-supported qualitative analysis tools and the flexibility to run different types of studies. It is also great to know that the unlimited team access, UX Consulting services and integrations with tools like Figma and Adobe XD are helping streamline your workflow.

We also appreciate your honest feedback about the platform’s interface and usability. We understand how important a modern, intuitive UI is for researchers and teams, and feedback like yours is incredibly helpful as we continue working on improving the overall experience.

Thank you again for sharing your perspective and for using Userlytics to bring diverse, unbiased user insights into your product development process.

All the best,
Victoria

  ### 3. Streamlined Usability Testing with Exceptional Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex H. | Senior Product Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about Userlytics?**

I really appreciate the ease of prototype integration with Userlytics, which allows me to seamlessly incorporate Figma prototypes into our testing processes. This capability provides quick insights and data results that are invaluable for addressing usability UX problems and answering foundational research questions. The strong partnership I have experienced with Userlytics is another highlight, as I feel confident that our team's vision and goals are understood and executed thoroughly. Additionally, I particularly like the staff at Userlytics, who contribute to the overall positive experience and strong customer support, making the service even more valuable.

**What do you dislike about Userlytics?**

Nothing comes to mind

**What problems is Userlytics solving and how is that benefiting you?**

I find Userlytics solves usability UX problems and provides consumer insights. It offers ease of prototype integration and quick insights, enhancing our team's research capabilities.

**Official Response from Victoria Pinto:**

> Hi, Thank you for taking the time to share your review. We're delighted to hear that integrating your Figma prototypes into Userlytics has been smooth and that the quick insights you gather are helping address usability and foundational research questions. It’s also wonderful to know that you’ve felt supported throughout the process and that our team has contributed positively to your overall experience.

We truly appreciate your kind words about our customer support and partnership. Knowing that you feel your vision and goals are well understood is exactly what we strive for.

If you ever need assistance with upcoming research initiatives or want to explore additional capabilities within the platform, please feel free to reach out to your Account Manager directly. We’re always here to help.

All the best,
Victoria

  ### 4. Empowers Data-Driven Design with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannes L. | Senior User Experience Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Userlytics?**

Userlytics helps us to make data-driven product design decisions.
Customer support is great and setting up prototype tests is very easy.

**What do you dislike about Userlytics?**

I have the feeling some testers lie about screener questions to get paid for more tests.

**What problems is Userlytics solving and how is that benefiting you?**

Userlytics helps us to collect feedback from existing or potential users.
Userlytics helps us to make data-driven product design decisions.

**Official Response from Victoria Pinto:**

> Hi,
Thank you so much for taking the time to share your experience with Userlytics. It really means a lot to hear that our platform helps you make confident, data-driven design decisions, and that our support team and prototype testing setup have been helpful for you.

Regarding the concern about some testers possibly misrepresenting screener answers, we truly appreciate you mentioning it. We take participant quality very seriously, and we’re constantly working to strengthen our verification processes through a mix of profile checks, AI behavior monitoring, and manual reviews. Feedback like yours helps us keep improving in the right direction.

I’m really glad that Userlytics is supporting your team in gathering meaningful feedback from your users and turning it into actionable design decisions. Thank you again for sharing your thoughts and for helping us continue to grow and refine the experience.

All the best,
Victoria

  ### 5. Userlytics: A Game-Changer for Quick, Insightful UX Research in a Fortune 500 Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manuel R. | UX Researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Userlytics?**

Userlytics has been an amazing tool for our UX research. It’s easy to use, helps me set up tests quickly, and provides valuable feedback. The video recordings are a great way to see how users interact with our websites, and the insights have been eye-opening.

I love the feature that lets the team join as observers without disrupting sessions—it keeps everyone aligned. As the only UX researcher in a Fortune 500 company, speed is critical for me. Userlytics’ AI summaries for unmoderated sessions save me so much time and make creating topline reports effortless.

The platform is flexible, reliable, and backed by an awesome support team. Highly recommend!

**What do you dislike about Userlytics?**

Surveys are a great feature for quick feedback, but larger sample sizes can take a bit more time.

**What problems is Userlytics solving and how is that benefiting you?**

Userlytics helps us gather quick, actionable user insights, saving time and improving our website’s user experience.

**Official Response from Liliana Camacho:**

> Hi there, 

Thank you for taking the time to leave such a thorough review of your experience with our platform! We're delighted to hear it's providing the insights that you need, at the speed that you need them! We're also glad our support team has been helpful, as providing outstanding customer services is a priority to us. 

All the best, 
Liliana

  ### 6. Very good but it will be great to add few improvments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paweł . | Global UAT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Userlytics?**

Simple and easy to use
Good breakdown into three types of tests
Availability of users from all over the world
Quick response from users even in exotic corners of the globe
Detailed reports and analyses, facilitating design decisions based on real data
Easy way to create tests
Advanced filtering options for participants
Great support on the UserLytics side in case of questions or problems
It's easy to rerun the same case or make a copy

**What do you dislike about Userlytics?**

1. It is not possible to mark several tests (no checbox). This would make it easier to delete or move tests to another project.
2. No possibility to open tests in a new tab from the project level. Having a list of tests you have to open each one manually, then return to the main directory. Being able to open them in tabs would make it quicker to analyse multiple tests.
3. The colours in the multiple choice questions are very similar. When I have two questions ‘Passed’ from ‘Failed’ the colour is very similar for both answers which makes analysis difficult.
Ideally, the colour should be set for specific answers. E.g. example: Passed - green, Failed - red.
4. A useful option would be to be able to sort by the last time the user performed a test
https://dashboard.userlytics.com/client/app/dashboard

**What problems is Userlytics solving and how is that benefiting you?**

What problems does Userlytics solve and what benefits does it bring?

Helps to find independent ‘testers’ around the world
For me, the location and country of the users plays a key role. UserLytics solves this problem.

**Official Response from Liliana Camacho:**

> Thank you for your awesome review. Firstly, we're delighted that our global panel fits your needs, as we work hard to attract testers from all over the world! we're also glad to hear your experience with Userlytics has been seamless in terms of ease and support. That's what we like to hear!

Also wanted to let you know that we appreciate your suggestions for improvement. Many of these improvements are already in progress, but we’ve shared your feedback with our Product team nonetheless.

Thanks again for taking the time and hope you continue finding lots of value out of our platform.

Regards, 
Liliana



  ### 7. Very useful with some little points to improve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aleksandra N. | Global VoC Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Userlytics?**

I highly appreciate the customer service and technical support. As for the tool itself, a particularly valuable element is the well-thought-out flow for creating screeners and activity questions, with easily implementable suggestions.

**What do you dislike about Userlytics?**

A very cumbersome process for creating shorts from video recordings, highly non-intuitive, and a main dashboard that is not entirely useful.

**What problems is Userlytics solving and how is that benefiting you?**

It allows me to speed up the research process – users can participate in the study at a time that is convenient for them.

It gives me access to users with profiles similar to my customers from around the world, maximizing the speed of the recruitment process for the study.

**Official Response from Liliana Camacho:**

> Hi Aleksandra, 

Thank you for your feedback. We're delighted to hear that our customer and technical support has been on point and that Userlytics is helping you accelerate research and connect with the right participants globally. 

In terms of your feedback on creating shorts and the dashboard experience, please now I have passed over your comments to the Product team. 

Thanks for being part of our community!

Best Regards, 
Userlytics


  ### 8. Solid, with a great variety of tests that can be conducted

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Userlytics?**

My Customer Success Manager is brilliant.  They have continually sought to implement feedback we've given and find ways to help us build upon any projects we've been doing, adding to their value.

They have 10+ self service tests and have added to their assortment, especially ones we've requested. It's fairly easy to use and integrates well with prototype platforms.

**What do you dislike about Userlytics?**

They've continually been behind the curve on visualising the data and this is something I've fed back to them openly.  However they plan to make a significant improvement in 2025.  So the jury is out on this one.

**What problems is Userlytics solving and how is that benefiting you?**

Quite simply we get to understand the "why".  This is the main reason for using Userlytics.

**Official Response from Liliana Camacho:**

> Hi there, 

We're delighted to hear that you’ve had a great experience with our platform, as well as the Customer Success Manager supporting you along the way! We're also happy to hear that our self-service tests and integration capabilities are meeting your needs. 

We appreciate your feedback regarding data  visualization and improving this aspect is a key focus for us. We're in the midst of revamping the UI of our metrics section, planned for release in June 2025.

Best Regards, 

Liliana

  ### 9. Worth the move away from UserTesting.com

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2024

**What do you like best about Userlytics?**

It's very easy to use and has all of the functionality we need from unmoderated testing to card sorts. The customer service has been top-notch and very responsive. And set-up and administration have been smooth and easy to monitor across projects!

**What do you dislike about Userlytics?**

No complaints! It has been positive all around

**What problems is Userlytics solving and how is that benefiting you?**

It's providing a platform we can use across very graduate classes as they complete real user research for real clients. The set-up and admin has been seamless!

**Official Response from Liliana Camacho:**

> Hi there,

Thank you so much for the fantastic feedback! 

We really strive to provide this kind of experience, so we’re thrilled to hear that Userlytics has been a great fit for your needs and that our customer service and admin process have been seamless. 

We look forward to continuing to support you in your projects!

Best regards,
Liliana

  ### 10. Thank you Lucas for all your help!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2025

**What do you like best about Userlytics?**

Big thank you to Lucas for their continued help, nothing is too much to ask and the reply is always speedy! It's enabled us to boost tests and continue user testing at pace, which is vital for our startup.

**What do you dislike about Userlytics?**

Some of the UX isn't very clear or the UI for the calendar selection, it doesn't feel like it's confirmed.

**What problems is Userlytics solving and how is that benefiting you?**

Helps me test usability of designs.

**Official Response from Liliana Camacho:**

> Hello,

Thank you for your review! We're glad to hear that you've received the support you've needed throughout your experience with us. We'll be sure to share your kind words with Lucas.

We recently made improvements to our calendar, which has significantly improved the UI. If you have any specific feedback or additional suggestions, we’d love to hear them and share them with our product team. Your input helps us continue enhancing our platform to better meet your needs.

Thank you for choosing us, and we wish you continued success with your designs!

Best regards,
Liliana

  ### 11. Experience with UserLytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Userlytics?**

I've been using Userlytics to get customer feedback and surveys on design and usability. Super useful! Customer support is great. I use it about 3 times every 2 months.

**What do you dislike about Userlytics?**

While Userlytics offer access to testers from various demographics, increasing the representation of users across different regions, languages, and specific niche groups could provide more comprehensive feedback, especially for my business which is targeting global or specialized audiences.

**What problems is Userlytics solving and how is that benefiting you?**

Answered previously already

**Official Response from Liliana Camacho:**

> Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Userlytics has been a valuable tool for gathering design and usability feedback and that our customer support has met your expectations.

We appreciate your feedback on tester representation and are always working to expand our global reach and diversify our panel. Your input is invaluable as we continue to improve.

Thanks for being a part of the Userlytics community!

Regards, 

Liliana 

  ### 12. Userlytics has had a major positive impact on our UX Research projects!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Userlytics?**

Userlytics helps us optimizing the time spent in user recruiting and session scheduling and let us collect all our insights and have a repository of all previous projects in a very smart way, complete with recordings and data collection. 
We have a prompt and helpful support by the Userlytics team and from our Accoun Manager Anna Fuge Barrachina whenever we need.

**What do you dislike about Userlytics?**

Something that could be improved would be the automatic transcriptions of the users' interviews, especially when they are not in English. Sometime the script is no 100% consistent with the speaking.

**What problems is Userlytics solving and how is that benefiting you?**

Is enabling us to conduct user research in a very smart way, helping us in the recruiting, in the feedback collection, in the data analysis and  in building a repository of our previous projects.

**Official Response from Elise Rodriguez:**

> Hi Cristina, thanks for taking the time to review Userlytics. We're happy to hear you received great support from your Account Manager, and have found our tool to be useful for your UX research needs. We will take your feedback about our transcriptions service into consideration as we continue to refine and improve our UX testing platform for customers like yourself. Thanks again, and have a wonderful day!


## Userlytics Discussions
  - [How do I use userlytics?](https://www.g2.com/discussions/how-do-i-use-userlytics)
  - [Is userlytics com real or fake?](https://www.g2.com/discussions/is-userlytics-com-real-or-fake)
  - [What is userlytics recorder?](https://www.g2.com/discussions/what-is-userlytics-recorder)
  - [How much can you make from userlytics?](https://www.g2.com/discussions/how-much-can-you-make-from-userlytics)

- [View Userlytics pricing details and edition comparison](https://www.g2.com/products/userlytics/reviews?filters%5Bsentiment_snippet%5D=1630176&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A03%3A09+-0500&secure%5Bsession_id%5D=6829949b-1996-41d8-b57d-539405030498&secure%5Btoken%5D=2897bcd2b64982ab9fe3d26305d3853ea1631fd9ca48427620846dfbaeee265b&format=llm_user)
## Userlytics Integrations
  - [Adobe XD](https://www.g2.com/products/adobe-xd/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [inVision](https://www.g2.com/products/inphronesis-invision/reviews)
  - [Proto.io](https://www.g2.com/products/proto-io/reviews)

## Userlytics Features
**User Response Methods**
- Survey
- Video Snippets
- Video Interview
- Photo Submission
- Text/Notes
- Commenting/Notes

**Feedback Source**
- Invitation
- Survey Link
- App
- Widget
- Recruitment Pool

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Software Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Participant Selection**
- In-App
- In-Store
- On-Site
- Recruitment Pool
- Single Sign On

**Feedback Management**
- Media Library
- Sorting
- Sharing
- Privacy

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**Insights**
- Analytics
- Collaboration
- Sorting
- Visual Analytics

**Insights**
- Computer Transcription
- Analytics

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

**Additional Functionality**
- User Journeys
- Usability Testing
- Engagement Tracking
- For Mobile
- A/B Testing
- Search/Filter
- AI Copilot
- Data Visualization
- API
- Drag & Drop
- Unmoderated Testing
- Screen Activity Recording
- Behavior Tracking
- Software Testing Management
- Performance Metrics
- Customizable Questions
- Heatmaps
- Prototype Creation
- Activity Dashboard
- Customer Segmentation
- Data Import/Export
- Trend Analysis
- User Research Analysis
- Monitoring
- Third-Party Integrations
- For Websites
- Issue Tracking
- Collaboration Tools
- Surveys & Feedback
- Customizable Branding
- User Management
- Customizable Templates
- Design Management
- Multi-Language
- Real-Time Data
- Project Management
- Customizable Fields
- Moderated Usability Testing
- Quantitative Metrics
- Alerts/Notifications
- Categorization/Grouping
- Tagging
- Conversion Rate Optimization
- Reporting & Statistics
- Video recording/Transcriptions
- Customizable Categories
- Annotations
- Performance Testing
- Benchmarking
- Question Library
- Customizable Reports
- Projections
- Survey/Poll Management
- Assessment Management
- Activity Tracking
- Video Support
- Demographic Data
- Customer Experience Management
- Workflow Management
- Geotargeting
- Access Controls/Permissions
- Email Reminders
- Audience Targeting

**Agentic AI - Demo Automation**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- AI Demo Agent or Avatar 

## Top Userlytics Alternatives
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