--- title: UserLock Reviews meta\_title: 'UserLock Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how UserLock works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 8 scale: '5' date\_modified: '2026-07-23' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # UserLock Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by UserLock but has limited features. Are you part of the UserLock team? [Upgrade your plan](https://my.g2.com/userlock/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! UserLock delivers Identity & Access Management (IAM) for organizations built on Microsoft Active Directory. It protects logins to corporate networks and SaaS applications across hybrid, remote, and even offline or air-gapped environments. UserLock verifies AD identity access with multi-factor authentication (MFA), single sign-on (SSO), and context-aware access controls, making secure logins seamless for users and simple for IT teams. Unlike cloud-first IAM solutions, it strengthens security without replacing AD or requiring complex identity migrations. Administrators gain real-time visibility and control over user sessions to stop account sharing, limit concurrent logins, and respond instantly to suspicious activity. Detailed auditing and reporting help organizations meet compliance standards such as ISO 27001, HIPAA, and NIS2. * * * Seller [IS Decisions](https://www.g2.com/sellers/is-decisions) Discussions [UserLock Community](https://www.g2.com/products/userlock/discuss) Languages Supported English, French Overview by Chris Bunn (Directeur Général at IS Decisions) Show More ## Top-Rated Alternatives [ ![Cisco Duo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cisco Duo") Cisco Duo 4.5/5(520) ](https://www.g2.com/products/cisco-duo/reviews) [ ![LastPass](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LastPass") LastPass 4.5/5(2,078) ](https://www.g2.com/products/lastpass/reviews) [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ View All Alternatives ](https://www.g2.com/products/userlock/competitors/alternatives) ## User Insights Average based on 8 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Plastics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Plastics") AP Verified User in Plastics Small-Business (50 or fewer emp.) 5/17/2025 "Installation and management A unique product, also the company staff is great in terms of support." 5/5 What do you like best about UserLock? Fast adaptation, the product does not get bogged down in details Review collected by and hosted on G2.com. What do you dislike about UserLock? I haven't experienced any negative situation so far. Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? For now I prefer 2fa access to my servers, it is very fast and convenient compared to other products Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steven F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven F.") SF Steven F. Account Manager Small-Business (50 or fewer emp.) 2/5/2025 "The simplest way to add 2FA to your clients" 5/5 What do you like best about UserLock? The ease to roll out, simple and fast set-up for a great price. Review collected by and hosted on G2.com. What do you dislike about UserLock? Nothing, this is an easy to deploy solution for our Managed Service clients. Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? We needed a quick and easy solution to roll out to our client. Support has been amazing from our Account Manager Dominica and the back-end tech team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MT Marco T. CTO Small-Business (50 or fewer emp.) 2/7/2025 "great solution for mfa" 5/5 What do you like best about UserLock? Easy to install and configure, enterprise-level software. Excellent integration with Microsoft LDA. Very efficient support Review collected by and hosted on G2.com. What do you dislike about UserLock? for now nothing to report. the software meets our requests Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? Makes network access more secure for users Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic WD Wim d. Senior Platform Engineer Enterprise (\> 1000 emp.) 12/11/2024 "Almost 100% fit and excellent support" 4.5/5 What do you like best about UserLock? From all the 2FA solutions I could find on the internet UserLock fits our need to add 2FA to an IIS application using Windows Authentication. Review collected by and hosted on G2.com. What do you dislike about UserLock? The lack of a user self-service option, all our MFA enabled users are external customers. Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? It replaces the old Microsoft on-prem MFA solution we used and it's very user/admin friendly! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AL Andreas L. CIO Small-Business (50 or fewer emp.) 1/28/2021 "Simple and reliable" 5/5 What do you like best about UserLock? UserLock is a very simple and self-explanatory software. Once set up, it does its job without having to change anything. I have tested several 2FA software. In the end, I stuck with UserLock because I have almost no administrative effort. I really like the reports and the control of who is connected to which device. The Geo Location also works well. One of my employees was abroad and couldn't log in, so I know that this function is also good. Translated with www.DeepL.com/Translator (free version) Review collected by and hosted on G2.com. What do you dislike about UserLock? What I don't like so much is the fact that when changes are made in AD, the groupe has to be recreated in UserLock because it doesn't update the users. I have noticed this twice so far. I simply deleted the respective group and copied another group and adjusted the group. Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? I have solved the 2FA with UserLock to increase security in case a password is compromised. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AC Avichai C. SysAdmin Mid-Market (51-1000 emp.) 1/28/2021 "Nice system!" 4.5/5 What do you like best about UserLock? The ability to see the sessions and where users in logged in. it helps on daily basis Review collected by and hosted on G2.com. What do you dislike about UserLock? First - I would add control over computer accounts and not just users. For example, on a certain computer only users x, y, z can connect. Currently the rules of the restrictions are by users only. Secound - there is a bug that sometimes when user's logging in via MFA, the desktop appears with the "Enter mfa code" screen. (while it shoud sppear only after the MFA autentication). Review collected by and hosted on G2.com. Recommendations to others considering UserLock: I would add control over computer accounts and not just users. For example, on a certain computer only users x, y, z can connect. Currently the rules of the restrictions are by users only. Review collected by and hosted on G2.com. What problems is UserLock solving and how is that benefiting you? many.. for example: \* helps to keep the computers fast by limit the users for one session only, so the RAM/Processors aren't getting to 100%. \* helps to see where the users are connected so we can easly control there computers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/userlock/pricing) ##### Categories on G2 [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) [Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[Risk-Based Authentication (RBA)](https://www.g2.com/categories/risk-based-authentication-rba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the best online reputation management software](https://www.g2.com/discussions/best-app-for-online-reputation-management)[Which UKG Marketplace apps integrate with existing HR and payroll systems to identify the best fit for your organisation?](https://www.g2.com/discussions/which-ukg-marketplace-apps-integrate-with-existing-hr-and-payroll-systems-to-identify-the-best-fit-for-your-organisation)[Which platform is best for real-time content performance monitoring?](https://www.g2.com/discussions/which-platform-is-best-for-real-time-content-performance-monitoring) [What's the top sales engagement tool for my team](https://www.g2.com/discussions/what-s-the-top-sales-engagement-tool-for-my-team)[Which sales performance software is most user-friendly](https://www.g2.com/discussions/which-sales-performance-software-is-most-user-friendly)[Pros and Cons Details](https://www.g2.com/products/userlock/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)