--- title: UserLock Reviews meta_title: 'UserLock Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how UserLock works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 8 scale: '5' date_modified: '2026-08-12' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # UserLock Reviews **Vendor:** IS Decisions **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.6/5.0 **Total Reviews:** 8 ## About UserLock UserLock delivers Identity & Access Management (IAM) for organizations built on Microsoft Active Directory. It protects logins to corporate networks and SaaS applications across hybrid, remote, and even offline or air-gapped environments. UserLock verifies AD identity access with multi-factor authentication (MFA), single sign-on (SSO), and context-aware access controls, making secure logins seamless for users and simple for IT teams. Unlike cloud-first IAM solutions, it strengthens security without replacing AD or requiring complex identity migrations. Administrators gain real-time visibility and control over user sessions to stop account sharing, limit concurrent logins, and respond instantly to suspicious activity. Detailed auditing and reporting help organizations meet compliance standards such as ISO 27001, HIPAA, and NIS2. ## UserLock Pros & Cons **What users like:** - Users praise the **ease of use** of UserLock, highlighting its simple setup and efficient integration. (3 reviews) - Users appreciate the **easy setup** of UserLock, facilitating quick integration and efficient deployment. (2 reviews) - Users praise the **setup ease** of UserLock, noting its quick installation and efficient configuration process. (2 reviews) - Users find UserLock's **2FA integration seamless** , especially for IIS applications utilizing Windows Authentication. (1 reviews) - Users value the **excellent support** from UserLock, highlighting its efficiency and helpfulness in resolving issues. (1 reviews) - Ease of Management (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users find the **lack of self-service options** inconvenient, especially for external customers with MFA enabled. (1 reviews) - Users experience **authentication issues** due to the absence of a self-service option for MFA-enabled external customers. (1 reviews) - Users are frustrated by the **lack of customization** , particularly with no self-service option for external customers. (1 reviews) - Users find the **limited features** of UserLock hinder support effectiveness, especially due to language barriers. (1 reviews) - Users face **limited OS compatibility** , which can hinder effective support and overall user experience. (1 reviews) - Poor Customer Support (1 reviews) ## UserLock Reviews ### 1. Userlock MFA **Rating:** 4.0/5.0 stars **Reviewed by:** Conor D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about UserLock?** It is particularly easy to use. Rich set of features. Does exactly what we need it to do. Having looked at several similar products this one was the best fit for our needs **What do you dislike about UserLock?** Support teams limited English has made support challenging at times. **What problems is UserLock solving and how is that benefiting you?** Securing our internal network ### 2. Important Resource **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2018 **What do you like best about UserLock?** This was an important resource for our company, especially in order to protect many confidential files and information. **What do you dislike about UserLock?** This is ideal for a company with a large number of employees and remote workers, being in a small company, we ended up not needing enough of this softwares resources to make it worth the cost. **What problems is UserLock solving and how is that benefiting you?** Confidentiality, security, personnel management. - [View UserLock pricing details and edition comparison](https://www.g2.com/products/userlock/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A56%3A27+-0500&secure%5Bsession_id%5D=4d36a12f-620f-4b7c-a4ef-a399ed68a0f4&secure%5Btoken%5D=a5950e09bb83a352e87efe452c5ae23258d5ab911002f7499fc481b16a6aca6d&format=llm_user) ## UserLock Integrations - [Active Directory Auditing Tool](https://www.g2.com/products/active-directory-auditing-tool/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) - [PowerShell](https://www.g2.com/products/powershell/reviews) - [Remote Desktop Service](https://www.g2.com/products/remote-desktop-service/reviews) - [Token2](https://www.g2.com/products/token2/reviews) - [YubiKey](https://www.g2.com/products/yubikey/reviews) ## UserLock Features **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication type** - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations - Password Synchronization - Password Management - Credential Management - Password Policies **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Generative AI** - AI Text Summarization **Functionality** - Multi-Device Sync - Backup **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication ** Type** - On-premises solution - Cloud-solution **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Implementation** - Easy Setup - Mobile SDK - Web SDK **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Security Management** - Incident Reports - Security Validation **Reporting** - Audit log - Reporting - Event Logs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top UserLock Alternatives - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (502 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - 4.5/5.0 (2,062 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)