---
title: UserJoy Reviews
meta_title: 'UserJoy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UserJoy works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-08-27'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# UserJoy Reviews
**Vendor:** UserJoy  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About UserJoy
A simple way to collect user feedback for your website to help you discover what your users want.




## UserJoy Reviews
  ### 1. Quick survey of the mood of the user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mostafa Y. | HR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about UserJoy?**

I must say that UserJoy has been easy to work with in the process of capturing simple website feedback. A smiley face interface is user friendly; I like that the system allows me to target specific page or part of it to feedback.

**What do you dislike about UserJoy?**

On the aspect of customization, it can be said that it is quite limited especially in the case of UserJoy. As much as I can select certain site pages as targets, I cannot customise the feedback pop-ups or analyse deeper into the user’s discontent.

**What problems is UserJoy solving and how is that benefiting you?**

I am sure there is a lot that UserJoy has assisted me in realizing in regard to people’s use of my website. The smiley face feedback gives a quick view of the manner in which the users are satisfied, while the target pages show areas that could be problematic.



- [View UserJoy pricing details and edition comparison](https://www.g2.com/products/userjoy/reviews?open_modal_url=%2Fproducts%2Fuserjoy%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fuserjoy%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A49%3A56+-0500&secure%5Bsession_id%5D=f919942f-6139-46eb-8b32-57f48822baa8&secure%5Btoken%5D=1c0f98e87e9b6b27169a206e16b67bfa1ba3f23b083ccdfbebf4741c9675b64e&format=llm_user)

## UserJoy Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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